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GoodTime Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find GoodTime extremely easy to use, streamlining the scheduling process and enhancing recruitment efficiency. (11 mentions)
Users appreciate the ease of scheduling with GoodTime, simplifying the recruitment process and enhancing efficiency. (11 mentions)
Users applaud the responsive customer support of GoodTime, simplifying the scheduling process significantly. (7 mentions)
Users love the easy scheduling of GoodTime, greatly simplifying interview arrangements and enhancing productivity. (7 mentions)
Users appreciate the ease of scheduling with GoodTime, streamlining interview management and enhancing productivity. (7 mentions)
Users find GoodTime to be exceptionally helpful for scheduling interviews, with responsive support and a focus on partnership. (6 mentions)
Users face technical issues with GoodTime, including crashes and missing time slots, impacting scheduling efficiency. (7 mentions)
Users often experience app glitches that hinder functionality, including missed time slots and crashes during use. (4 mentions)
Users experience calendar issues with GoodTime, including glitches and incomplete time slot displays affecting scheduling. (3 mentions)
Users face scheduling issues with GoodTime, including missing time slots and occasional app crashes disrupting their experience. (2 mentions)
Users report frequent service disruptions due to glitches and outages, although they are resolved quickly. (2 mentions)

Top Pros or Advantages of GoodTime

1. Ease of Use
Users find GoodTime extremely easy to use, streamlining the scheduling process and enhancing recruitment efficiency.
See 11 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"GoodTime has been the easiest platform to use as it is very user friendly and straightforward."

What do you like about GoodTime?

I love all the capabilites of adding different interviewers and editing interview slots for professinals. The software makes it easy to make changes.

N1

nitin 1.

Enterprise (> 1000 emp.)

4.5/5

"Ease of usage"

What do you like about GoodTime?

It is really efficient for recruitment. It is really easy to use and is very powerful and offers great integration. Scheduling interviews and appointm

2. Scheduling
Users appreciate the ease of scheduling with GoodTime, simplifying the recruitment process and enhancing efficiency.
See 11 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"GoodTime has been the easiest platform to use as it is very user friendly and straightforward."

What do you like about GoodTime?

I love all the capabilites of adding different interviewers and editing interview slots for professinals. The software makes it easy to make changes.

N1

nitin 1.

Enterprise (> 1000 emp.)

4.5/5

"Ease of usage"

What do you like about GoodTime?

It is really efficient for recruitment. It is really easy to use and is very powerful and offers great integration. Scheduling interviews and appointm

3. Customer Support
Users applaud the responsive customer support of GoodTime, simplifying the scheduling process significantly.
See 7 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"GoodTime has been the easiest platform to use as it is very user friendly and straightforward."

What do you like about GoodTime?

I love all the capabilites of adding different interviewers and editing interview slots for professinals. The software makes it easy to make changes.

AS

Ankush S.

Small-Business (50 or fewer emp.)

5.0/5

"Love using GoodTime.io as a recruiter"

What do you like about GoodTime?

As a recruiter, this makes my life so much easier! I don't have to waste time figuring out when to interview someone because I can arrange things so e

4. Easy Scheduling
Users love the easy scheduling of GoodTime, greatly simplifying interview arrangements and enhancing productivity.
See 7 mentions

See Related User Reviews

AS

Ankush S.

Small-Business (50 or fewer emp.)

5.0/5

"Love using GoodTime.io as a recruiter"

What do you like about GoodTime?

As a recruiter, this makes my life so much easier! I don't have to waste time figuring out when to interview someone because I can arrange things so e

AG

Avichal G.

Mid-Market (51-1000 emp.)

4.0/5

"The Exceptional Recruitment Software"

What do you like about GoodTime?

GoodTime has been a most helpful software in scheduling interviews and appointment scheduling and has proved that a software can perform exceptionally

5. Scheduling Ease
Users appreciate the ease of scheduling with GoodTime, streamlining interview management and enhancing productivity.
See 7 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"GoodTime has been the easiest platform to use as it is very user friendly and straightforward."

What do you like about GoodTime?

I love all the capabilites of adding different interviewers and editing interview slots for professinals. The software makes it easy to make changes.

AS

Ankush S.

Small-Business (50 or fewer emp.)

5.0/5

"Love using GoodTime.io as a recruiter"

What do you like about GoodTime?

As a recruiter, this makes my life so much easier! I don't have to waste time figuring out when to interview someone because I can arrange things so e

6. Helpful
Users find GoodTime to be exceptionally helpful for scheduling interviews, with responsive support and a focus on partnership.
See 6 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Goodtime- All rounder recruiter"

What do you like about GoodTime?

GoodTime is a great software which helps alot in hiring process and has made hiring very easy with its human centric AI support.

Ashleigh W.
AW

Ashleigh W.

Mid-Market (51-1000 emp.)

5.0/5

"GoodTime makes my life easier!"

What do you like about GoodTime?

If you take the time to create templates, GoodTime practically schedules interviews for you! One of my favorite things is that interviewer availabilit

Top Cons or Disadvantages of GoodTime

1. Technical Issues
Users face technical issues with GoodTime, including crashes and missing time slots, impacting scheduling efficiency.
See 7 mentions

See Related User Reviews

Noel L.
NL

Noel L.

Enterprise (> 1000 emp.)

4.5/5

"It's GOODtime. Loving this software!"

What do you dislike about GoodTime?

There were some outages I noticed over the past week but overall they are very quick to address those.

N1

nitin 1.

Enterprise (> 1000 emp.)

4.5/5

"Ease of usage"

What do you dislike about GoodTime?

Nothing as much but when everything is automated you cannot do anything manually.

2. App Glitches
Users often experience app glitches that hinder functionality, including missed time slots and crashes during use.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Goodtime Review"

What do you dislike about GoodTime?

1. Goodtime does not show time slots completely. It missed out out multiple slots even when there's availability on calendar. 2. The app crashes some

MA

Megan A.

Mid-Market (51-1000 emp.)

5.0/5

"Great AI software for hiring humen beings"

What do you dislike about GoodTime?

sometime it got stuck while working and ui is also not good

3. Calendar Issues
Users experience calendar issues with GoodTime, including glitches and incomplete time slot displays affecting scheduling.
See 3 mentions

See Related User Reviews

AG

Avichal G.

Mid-Market (51-1000 emp.)

4.0/5

"The Exceptional Recruitment Software"

What do you dislike about GoodTime?

Overall it is a great software but sometimes creates a issue in calendar scheduling rest it is a user friendly software with ease of use

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Goodtime Review"

What do you dislike about GoodTime?

1. Goodtime does not show time slots completely. It missed out out multiple slots even when there's availability on calendar. 2. The app crashes some

4. Scheduling Issues
Users face scheduling issues with GoodTime, including missing time slots and occasional app crashes disrupting their experience.
See 2 mentions

See Related User Reviews

AG

Avichal G.

Mid-Market (51-1000 emp.)

4.0/5

"The Exceptional Recruitment Software"

What do you dislike about GoodTime?

Overall it is a great software but sometimes creates a issue in calendar scheduling rest it is a user friendly software with ease of use

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Goodtime Review"

What do you dislike about GoodTime?

1. Goodtime does not show time slots completely. It missed out out multiple slots even when there's availability on calendar. 2. The app crashes some

5. Service Disruptions
Users report frequent service disruptions due to glitches and outages, although they are resolved quickly.
See 2 mentions

See Related User Reviews

Noel L.
NL

Noel L.

Enterprise (> 1000 emp.)

4.5/5

"It's GOODtime. Loving this software!"

What do you dislike about GoodTime?

There were some outages I noticed over the past week but overall they are very quick to address those.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Good Time -Greatest AI Software"

What do you dislike about GoodTime?

From our point of view there is only cons ie glitch, many of time the glitch occur in this.

GoodTime Reviews (117)

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GoodTime Reviews (117)

View 2 Video Reviews
4.4
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G2 reviews are authentic and verified.
Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Good Time -Greatest AI Software"
What do you like best about GoodTime?

It very helpful for scheduling the interviews of consultant and send invites to everyone to notified and its simplified to interview process and our entire team is very happy to using these software. Review collected by and hosted on G2.com.

What do you dislike about GoodTime?

From our point of view there is only cons ie glitch, many of time the glitch occur in this. Review collected by and hosted on G2.com.

Response from Dallas Frazer of GoodTime

Thank you for sharing your positive experience with GoodTime! We're glad to hear that it has been beneficial for scheduling interviews and that your team is happy with the software. We understand your concern about sometimes seeing glitches. This is unfortunately a common part of SaaS products and our internal team are actively working to address any issues as they arise ensure a smooth experience for all users. Please be sure to report any issues you happen to see so that we can address them ASAP.

MA
Operation Manager
Mid-Market (51-1000 emp.)
"Great AI software for hiring humen beings"
What do you like best about GoodTime?

Goodtime helps me to manage my calender and interview conduct software Review collected by and hosted on G2.com.

What do you dislike about GoodTime?

sometime it got stuck while working and ui is also not good Review collected by and hosted on G2.com.

Response from Dallas Frazer of GoodTime

We're glad to hear that GoodTime is helping you manage your calendar and interview scheduling. We are sorry to hear that you do not like the UI; Earlier this year GoodTime completely updated out Dashboard UI and the majority of customers are very happy with this change seeing it as a real value add to their scheduling workflows. Please feel free to reach out to your CSM if there are specific areas of the UI that prove challenging, we would be happy to offer additional training or log a feature request for the UI to be updated.

Gio D.
GD
Enterprise (> 1000 emp.)
"Life Changing Tool"
What do you like best about GoodTime?

It's user-friendly, providing an excellent experience for candidates and recruitment coordinators (RCs). It's a versatile tool that can be used for candidates worldwide, streamlining the coordinator's role and reducing manual work. The customer support is exceptional, promptly resolving any issues or investigating them thoroughly and providing interim solutions. The features are fantastic, allowing us to easily update, reschedule, and cancel interviews without relying on trackers. The reporting capabilities are also impressive, enabling us to create customized pivot tables and track important metrics. It's a valuable tool for measuring the effectiveness of the recruitment team. I rely on GoodTime daily, and I believe it's truly transformative for both recruitment coordinators and recruiters, enhancing the candidate experience and simplifying the interview process, particularly when dealing with different time zones. Review collected by and hosted on G2.com.

What do you dislike about GoodTime?

I have a suggestion for improvement regarding the reschedule data on the insights tab. Currently, it appears to be messy and not well-organized. It would greatly benefit from some enhancements to provide more meaningful and streamlined information.

Additionally, I've noticed some inconsistency in the flagging of declines to the RCs. There are instances when I receive the decline notifications in my inbox, but other times I do not. This inconsistency is also reflected in the dashboard, where sometimes declines are flagged, while other times they are not. It would be beneficial to address this inconsistency to ensure that all important notifications are consistently delivered to the relevant parties. Review collected by and hosted on G2.com.

Response from Dallas Frazer of GoodTime

Thank you so much for your review, Gio. We truly appreciate the time you took to share your insights on the platform. 🙏

We are pleased to hear that you are finding so much value in GoodTime! It is especially exciting to hear that you are making full use of our hiring data and insights. Our Product team has been hard at work this year to beef up our Insights tab, including adding built-in benchmarking and new ways to filter data.  

Thanks also for your feedback about rescheduling data. Your CSM is happy to dive deeper to understand what may be causing these issues whenever you’re ready. We can also recommend some interviewer calendar best practices you can implement to help keep your rescheduling data consistent.  

Thanks again for your thorough review of GoodTime. We look forward to continuing to partner with you and your scheduling team!

Verified User in Leisure, Travel & Tourism
UL
Small-Business (50 or fewer emp.)
"Goodtime- All rounder recruiter"
What do you like best about GoodTime?

GoodTime is a great software which helps alot in hiring process and has made hiring very easy with its human centric AI support. Review collected by and hosted on G2.com.

What do you dislike about GoodTime?

For new user it can be a tricky to use rest everything is fine once the person get used to it . It plays a great role for organisation. Review collected by and hosted on G2.com.

Response from Dallas Frazer of GoodTime

We're glad to hear that you find GoodTime helpful in streamlining the hiring process with its human-centric AI support!

Elton S.
ES
Program Manager, People Systems & Data
Enterprise (> 1000 emp.)
"Incredible Customer Service"
What do you like best about GoodTime?

I've had a few business problems that I've tried to solve with GoodTime (related to their Goodtime Meet feature) and when I asked for support, to my surprise I got one of the founders on the phone working with me on how to solve my problem. It was nice seeing that their management demonstratably cares about getting customer feedback like this.

Additionally, we've ran into a few hiccups with our contracting and the team has overall been very willing to work with us - it's refreshing that they think about our long-term partnership. Review collected by and hosted on G2.com.

What do you dislike about GoodTime?

Nothing - we transitioned over from a competitor tool and it's been suiting us very well. Review collected by and hosted on G2.com.

Response from Dallas Frazer of GoodTime

Thank you for sharing your experience Elton!

We're glad to hear that our team (yes even Jasper as one of our founders) was able to assist you and that you're finding value in our GoodTime Meet product.

We genuinely appreciate partnering with all our customers - their success is our success. We especially look forward to continuing to support all your current and future scheduling needs 💪

Kevin D.
KD
Enterprise (> 1000 emp.)
"I think GT is a fantastic tool that makes the life of a Recruiting Coordinator much easier!"
What do you like best about GoodTime?

GoodTime is a tool I use every single day in my role, I've now used it in two different tech companies and what I love about it is how easy it is to become really proficient at utilising it quickly. When you're trying to juggle hundreds of candidates throughout a busy recruiting drive, GT's dashboard provides excellent visibility for an RC to quickly view declines, conflicts and confirmed interviews. GT makes the process of training new interviewers up through it's interview shadowing functionality, and it also keeps me mindful of not overloading any one interviewer because I can clearly see everyone's weekly limits etc. Any time I have an issue with GT, the chat function is an excellent way to quickly solve my problems!

I was such a big fan of GoodTime, when I heard that HubSpot was using the tool it genuinely influenced my decision to join when compared to other offers I was considering :) Review collected by and hosted on G2.com.

What do you dislike about GoodTime?

I think this one would actually be a quick fix. A lot of my interviewer panels are based in Europe, and a lot of their names contain diacritics / accents. When I type the name Helen into GT, it won't automatically find the interviewer I'm looking for whose actual name is Hélèn. But when I type the name into my Google Calendar it comes up without adding the accents.

If GT could look into this and resolve it would really save time and be appreciated :) Review collected by and hosted on G2.com.

Response from Dallas Frazer of GoodTime

Thanks for your review, Kevin!

As a company that is focused on improving candidate experience and interview scheduling efficiency, we're glad to hear that your decision to join HubSpot was in part influenced by the fact that they use GoodTime!

Thanks also for your feedback about diacritics and accents. I have added this request to the GoodTime product board so that our team can prioritize it.

As always, please do not hesitate to reach out to your CSM or the 24/7 chat support team if you have any more feature suggestions or if there is ever anything we can assist with. Our goal is to keep you scheduling as efficiently as possible; just let us know where we can help.

Alexa Z.
AZ
Candidate Experience Partner
Enterprise (> 1000 emp.)
"I've been using Goodtime since two years to schedule a high number of interviews."
What do you like best about GoodTime?

Goodtime is a very user- friendly tool with many features that can help you schedule interviews in a faster and efficient way. The bulk scheduling feature is one of them, with which you're able to invite many candidates in bulk, with just few clicks. Review collected by and hosted on G2.com.

What do you dislike about GoodTime?

As a daily user, I could notice that sometimes some of the features present bugs (e.g. the bulk scheduling feature which wasn't syncing the feedback forms correctly). As a consequence, there's a need to find a workaround until the bugs are fixed, which could cause a delay the scheduling process. Review collected by and hosted on G2.com.

Response from Dallas Frazer of GoodTime

Thanks for sharing your thoughts on GoodTime, Alexa. We are so pleased to hear that you are finding value in the platform. 🙏

We agree completely with your comment that automating as many of the less complex scheduling and interview workflows as possible will provide you with more time to address the more challenging schedules. GoodTime has lots of different features, like the Bulk or Job View scheduling you mentioned, that are specifically designed to support repeatable scheduling workflows.

We are sorry to hear that you have encountered some bugs and have needed to find workarounds. We are committed to fixing as well as shipping fast so if you see a bug please be sure to report it to our 24/7 support team so we can address it.

Thanks for being a GoodTime user! We really appreciate your feedback and a so glad to hear we are helping to increase your scheduling efficiency!

Verified User in Internet
UI
Enterprise (> 1000 emp.)
"Great Scheduling tool and with amazing client support"
What do you like best about GoodTime?

1. GoodTime is a user-friendly tool and very intuitive for candidates and TA professionals

2. Integration: I have used GoodTime with Greenhouse ATS and now with Workday. The integration is great with both the ATS and it also works well with Google Calendar.

3. Analytics and Reporting: The insights tab offers access to scheduling data and helps the TA function to improve candidate experience and recruitment as function.

4. Client Support- GoodTime support team is always available to support in case of any issues or technical bugs. I enjoy meeting the team once a week and participate in the early access of new features or reporting any new bugs. Review collected by and hosted on G2.com.

What do you dislike about GoodTime?

1. I have observed that the algorithms take more time to show the available slots when scheduling via the "Request Availability" workflow after the "Flexible Scheduling" feature was released.

2. Many times, the Algorithm shows "not available" slots during "Flexible multi-day scheduling" and it is required to open interviewers Google Calendar to manually cross-check the slots offered.

It would have been great if the unavailable slots ( red/ yellow marked) were not shown while scheduling. Review collected by and hosted on G2.com.

Response from Dallas Frazer of GoodTime

Thank you for your detailed feedback!

We're glad to hear that you find GoodTime user-friendly and intuitive, and that our integration with ATS and Google Calendar has been helpful. We appreciate your feedback on the scheduling algorithm - we are constantly evolving the tool and hope that our recent updates have minimized those issues you were seeing.

We're also glad to hear that our client support has been helpful for you. Thank you for your support and for being a valued customer!

Verified User in Computer & Network Security
UC
Mid-Market (51-1000 emp.)
"Goodtime: A Game-Changer for Coordinators"
What do you like best about GoodTime?

In my role as a coordinator, efficiency is key. Goodtime has optimized our workflow by providing a helping hand in automation of scheduling. It has eliminated much of the back-and-forth typically associated with finding suitable meeting times. In my daily use of Goodtime, I appreciate the customization option for templates and scheduling soltions as well as the reliable customer support provided via live chat or email. Review collected by and hosted on G2.com.

What do you dislike about GoodTime?

Some of the feautures that roll out will occassionally contain bugs.However, the Goodtime team does address these hiccups quickly and allow for candidate's to follow the resolution status. In my experience, the way Goodtime handles bugs is a testament to their commitment to user satisfaction and continuous improvement. Review collected by and hosted on G2.com.

Response from Dallas Frazer of GoodTime

Thank you so much for sharing your thoughts on GoodTime. We absolutely love the title of your review 🙏.

We’re glad to hear you’re finding value in our platform as a Recruitment Coordinator, and we also have some ‘game-changing’ features that can revolutionize workflows for dedicated sourcing teams and full-cycle recruiters. We would love to supercharge scheduling processes across your whole team!

Thanks for your thoughts on our support team and the addressing of bugs as well. As you mentioned, we are committed to shipping and fixing quickly, so we hope you do not experience any issues for long. And of course, please do reach out to our 24/7 support team if we can assist you with anything.

Verified User in Staffing and Recruiting
US
Enterprise (> 1000 emp.)
"Overall a great tool to make interview scheduling easier!"
What do you like best about GoodTime?

Goodtime is a great tool to schedule with. It's a tool that has become a part of our daily workflow, and we depend on it to be successful at our job.

It helps us schedule in an effective and efficient way by having the option of creating scheduling and email templates, tags for different interview requierements, great interview training tracking, and a communicative customer support. Review collected by and hosted on G2.com.

What do you dislike about GoodTime?

Having to deal with bugs or issues that show up whenever they have a product update. Overall temporary issues, but they can have an impact in our workflow with no anticipation. Review collected by and hosted on G2.com.

Response from Dallas Frazer of GoodTime

Thank you so much for sharing your thoughts. We’re glad to hear that GoodTime has become a key part of your daily workflows and provides you with an efficiency boost when it comes to those repetitive scheduling tasks.

I’m glad you’re finding value in our interview training feature, and you’ll be happy to know we’re adding some updates to that feature set soon! One of those updates is a dedicated insight report where you can track how many trainees you graduate and how long each trainee is taking to graduate. We’re also adding trainee email notifications to automatically keep trainees informed as they start and graduate from a Training Path.

Thanks again for partnering with GoodTime, and please do not hesitate to reach out if you have any scheduling or recruiting questions we can help with!

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