The G2 on Goodstack

Goodstack Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the collaborative customer support of Goodstack, effectively addressing needs with tailored solutions. (2 mentions)

Users value the customizability of Goodstack, which allows tailored solutions for diverse nonprofit needs. (2 mentions)

Users value the efficient validation flow of Goodstack, enhancing accessibility for nonprofits globally. (2 mentions)

Users value the global access provided by Goodstack, enabling wider reach for eligible teachers and nonprofit teams. (1 mentions)

Users value the automation capabilities of Goodstack, enhancing application experiences and improving operational efficiency globally. (1 mentions)

Users find Goodstack expensive, but recognize its value through improved verification rates and eventual cost savings. (2 mentions)

Users note the inaccuracy in validation process, wishing for zero false negatives to avoid overlooking eligible nonprofits. (1 mentions)

Users note the limited features of Goodstack, which sometimes hinder the product from meeting the company's ambitions. (1 mentions)

Users note the limited functionality of Goodstack, indicating it doesn't fully align with the company's rapid growth. (1 mentions)

Top Pros or Advantages of Goodstack

1. Customer Support

Users commend the collaborative customer support of Goodstack, effectively addressing needs with tailored solutions.

See 2 mentions

See Related User Reviews

U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Goodstack is an incredible impact partner"

What do you like about Goodstack?

They partner with our team to deliver customer-centric solutions for the nonprofits and academics we aim to serve. They have a flexible and innovative

SS

Simon S.

Small-Business (50 or fewer emp.)

5.0/5

"There were some issues but they resolved them "

What do you like about Goodstack?

They did the old-fashioned one-to-one communication to resolve the verification issue.

2. Customizability

Users value the customizability of Goodstack, which allows tailored solutions for diverse nonprofit needs.

See 2 mentions

See Related User Reviews

ER

Eran R.

Mid-Market (51-1000 emp.)

4.5/5

"Goodstack helped us scale our nonprofits program at monday.com"

What do you like about Goodstack?

As the leader of the monday.com for nonprofits program, I've had the pleasure of working closely with Goodstack, and there are several aspects I truly

U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Goodstack is an incredible impact partner"

What do you like about Goodstack?

They partner with our team to deliver customer-centric solutions for the nonprofits and academics we aim to serve. They have a flexible and innovative

3. User Experience

Users value the efficient validation flow of Goodstack, enhancing accessibility for nonprofits globally.

See 2 mentions

See Related User Reviews

ER

Eran R.

Mid-Market (51-1000 emp.)

4.5/5

"Goodstack helped us scale our nonprofits program at monday.com"

What do you like about Goodstack?

As the leader of the monday.com for nonprofits program, I've had the pleasure of working closely with Goodstack, and there are several aspects I truly

A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Stacking up wins with Goodstack"

What do you like about Goodstack?

Our partnership with Goodstack enabled us to automate our verifications, significantly improving the overall application experience for our users.

4. Access Ease

Users value the global access provided by Goodstack, enabling wider reach for eligible teachers and nonprofit teams.

See 1 mentions

See Related User Reviews

A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Stacking up wins with Goodstack"

What do you like about Goodstack?

Our partnership with Goodstack enabled us to automate our verifications, significantly improving the overall application experience for our users.

5. Automation

Users value the automation capabilities of Goodstack, enhancing application experiences and improving operational efficiency globally.

See 1 mentions

See Related User Reviews

A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Stacking up wins with Goodstack"

What do you like about Goodstack?

Our partnership with Goodstack enabled us to automate our verifications, significantly improving the overall application experience for our users.

Top Cons or Disadvantages of Goodstack

1. Expensive

Users find Goodstack expensive, but recognize its value through improved verification rates and eventual cost savings.

See 2 mentions

See Related User Reviews

ER

Eran R.

Mid-Market (51-1000 emp.)

4.5/5

"Goodstack helped us scale our nonprofits program at monday.com"

What do you dislike about Goodstack?

Goodstack has been an incredibly valuable partner. From my point of view, there are two areas where there could be room for improvement. Although the

A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Stacking up wins with Goodstack"

What do you dislike about Goodstack?

We were initially hesitant due to the higher cost per verification. However, after an initial pilot, we realised that the higher approval rate and

2. Inaccuracy

Users note the inaccuracy in validation process, wishing for zero false negatives to avoid overlooking eligible nonprofits.

See 1 mentions

See Related User Reviews

ER

Eran R.

Mid-Market (51-1000 emp.)

4.5/5

"Goodstack helped us scale our nonprofits program at monday.com"

What do you dislike about Goodstack?

Goodstack has been an incredibly valuable partner. From my point of view, there are two areas where there could be room for improvement. Although the

3. Limited Features

Users note the limited features of Goodstack, which sometimes hinder the product from meeting the company's ambitions.

See 1 mentions

See Related User Reviews

U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Goodstack is an incredible impact partner"

What do you dislike about Goodstack?

Goodstack is a fast-paced start-up, and there are moments where the features and functionality of their product have yet to catch up with the company'

4. Limited Functionality

Users note the limited functionality of Goodstack, indicating it doesn't fully align with the company's rapid growth.

See 1 mentions

See Related User Reviews

U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Goodstack is an incredible impact partner"

What do you dislike about Goodstack?

Goodstack is a fast-paced start-up, and there are moments where the features and functionality of their product have yet to catch up with the company'

Goodstack Reviews (5)

G2 reviews are authentic and verified.

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UI

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

7/10/2025

"A valued partnership"

5/5

What do you like best about Goodstack?

We’ve really value our partnership. The Goodstack team is friendly and knowledgeable, and are strong partners. GoodStack responds promptly to inquiries and are strategic partners who provide recommendations, share ideas and information that could benefit our goals. Review collected by and hosted on G2.com.

What do you dislike about Goodstack?

Although Goodstack has been a great application, improvements can be made into the visibility of conversions and analytics. It would be great to have more visibility into real time data and for it be accessible as well. Review collected by and hosted on G2.com.

What problems is Goodstack solving and how is that benefiting you?

Goodstack has been great at supporting us to validate nonprofit users globally and confirm their eligibility in our discount program. Goodstack has been a scale-able solution, but also one that has a quick SLA of 1-3 business days, with some applications even being approved within 3 hours. Their large nonprofit database has also been a benefit in our partnership. Review collected by and hosted on G2.com.

ER

Eran R.

Senior Nonprofits Team Lead

Mid-Market (51-1000 emp.)

4/2/2025

"Goodstack helped us scale our nonprofits program at monday.com"

4.5/5

What do you like best about Goodstack?

As the leader of the monday.com for nonprofits program, I've had the pleasure of working closely with Goodstack, and there are several aspects I truly appreciate. Their validation flow is incredibly efficient, providing a seamless application process for our users. This efficiency ensures that our nonprofit plan is accessible to the right organizations, allowing us to extend our reach to 22,000 active nonprofits in 142 countries. Goodstack's system is reliable and user-friendly, which gives us confidence that we're supporting nonprofits effectively and efficiently. Review collected by and hosted on G2.com.

What do you dislike about Goodstack?

Goodstack has been an incredibly valuable partner. From my point of view, there are two areas where there could be room for improvement. Although the percentage of false negatives in the validation process is low, I would love to see this percentage drop to zero –– this would ensure that no eligible nonprofit are inadvertently overlooked. Additionally, having access to more detailed analytics would be incredibly beneficial, as they would help my team refine our strategies and further grow our impact in the nonprofit sector. Review collected by and hosted on G2.com.

AC

Verified User in Computer Software

Enterprise (> 1000 emp.)

3/26/2025

"Stacking up wins with Goodstack"

5/5

What do you like best about Goodstack?

Our partnership with Goodstack enabled us to automate our verifications, significantly improving the overall application experience for our users.

Operationally, they also increased approval rate and reduced fraud rate resulting into lower cost per additional user. More importantly, their wide reach allowed us to implement this solution globally, helping more eligible teachers and nonprofit teams around the world get access to our tool. Review collected by and hosted on G2.com.

What do you dislike about Goodstack?

We were initially hesitant due to the higher cost per verification.

However, after an initial pilot, we realised that the higher approval rate and the lower fraud rate offset the additional cost of automating our processes.

As a result, we've rolled out Goodstack across all our verification requirements and we are now enjoying significant savings due to the improved cost per additional user. Review collected by and hosted on G2.com.

SS

Simon S.

Chair of the Board of Trustees

Small-Business (50 or fewer emp.)

11/11/2025

"There were some issues but they resolved them "

5/5

What do you like best about Goodstack?

They did the old-fashioned one-to-one communication to resolve the verification issue. Review collected by and hosted on G2.com.

What do you dislike about Goodstack?

Offer more transparency on why a link to an organisation has failed. Review collected by and hosted on G2.com.

Response from Marta Laird of Goodstack

edit

Hi Simon,

I hope you’re doing well.

It’s Marta from the Goodstack team — thank you for taking the time to share your feedback and experience.

Please note, to protect your organization from impersonators, we must complete our due diligence checks when confirming your association with the organization, as part of our verification process. We appreciate that you have already provided some documentation but it may not be accepted for various reasons, such as not being the original version, or available for public download.

Fortunately, our Customer Service team has already seen that you have recently opened a support ticket with them. They will follow up shortly to assist with getting your Google for Nonprofits application approved - they are more than happy to help.

Also, just so you know, referencing the organization information on a registry is not something we can use to complete our checks alone as it doesn't allow us to confirm the identify of the person submitting the application.

We really appreciate your understanding and look forward to helping get things sorted quickly.

Best,

Marta

UC

Verified User in Computer Software

Enterprise (> 1000 emp.)

3/12/2025

"Goodstack is an incredible impact partner"

5/5

What do you like best about Goodstack?

They partner with our team to deliver customer-centric solutions for the nonprofits and academics we aim to serve. They have a flexible and innovative approach to working with customers to meet their program's needs and requirements. Review collected by and hosted on G2.com.

What do you dislike about Goodstack?

Goodstack is a fast-paced start-up, and there are moments where the features and functionality of their product have yet to catch up with the company's ambitions. Review collected by and hosted on G2.com.