Link copied to clipboard # Dynamics 365 Sales vs GoldMine Comparison - What are their main differences? Share [ Export ](/compare/dynamics-365-sales/goldmine/export.csv) Microsoft Dynamics 365 SalesGoldMine[+ Add Product](#) Pricing **Dynamics 365 Sales** **$210** /month per user · Dynamics 365 Plan **$115** /month per user · Customer Engagement Plan **$190** /month per user · Unified Operations Plan **GoldMine** **$26** per month · Goldmine Premium - OWN IT **$55** per user per month · GoldMine Cloud **Pricing Insights** from reviews Perceived Cost **Dynamics 365 Sales** $$$$$ **GoldMine** $$$$$ Average Discount **Dynamics 365 Sales** 16%7% more **GoldMine** 9% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Dynamics 365 Sales** 6 months Based on 100 responses **GoldMine** 6 months Based on 100 responses Return on Investment **Dynamics 365 Sales** 6 months Based on 100 responses **GoldMine** 6 months Based on 100 responses ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales") ![GoldMine](https://images.g2crowd.com/uploads/product/hd_favicon/1487565527/goldmine.svg "GoldMine") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Dynamics 365 Sales** Ease of Use (21) Integrations (11) Learning Curve (13) Complexity (8) **GoldMine** Automation Focus (1) Easy Customization (1) Email Issues (1) Learning Curve (1) Integrations **Dynamics 365 Sales** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e8863a7d0763a54bbe9b93cb7529d6a/microsoft-microsoft-dynamics-365-business-central.jpg "Product Avatar Image") Microsoft Dynamics 365... ](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_033aa224b72b00b72e8860e4e6401efc/microsoft-excel.png "Product Avatar Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image") Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ View all ](https://www.g2.com/products/dynamics-365-sales/integrations) **GoldMine** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image") Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ View all ](https://www.g2.com/products/goldmine/integrations) Screenshots **Dynamics 365 Sales** ![Dynamics 365 Sales screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/8113/New_Opportunity_form_wPresence.png) **GoldMine** ![GoldMine screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/4860/GM-Constant-Contact-View-400.gif) **Ratings** from reviews Meets Requirements **Dynamics 365 Sales** **8.1** /10 Based on 1,294 responses **GoldMine** **7.7** /10 Based on 171 responses Ease of Use **Dynamics 365 Sales** **7.4** /10 Based on 1,300 responses **GoldMine** **7.4** /10 Based on 172 responses Ease of Setup **Dynamics 365 Sales** **7.2** /10 Based on 421 responses **GoldMine** **6.6** /10 Based on 94 responses Ease of Admin **Dynamics 365 Sales** **7.6** /10 Based on 386 responses **GoldMine** **7.3** /10 Based on 93 responses Quality of Support **Dynamics 365 Sales** **7.5** /10 Based on 1,135 responses **GoldMine** **7.3** /10 Based on 155 responses Has the product been a good partner in doing business? **Dynamics 365 Sales** **7.8** /10 Based on 381 responses **GoldMine** **7.4** /10 Based on 89 responses Product Direction (% positive) **Dynamics 365 Sales** **6.3** /10 Based on 1,268 responses **GoldMine** **4.2** /10 Based on 174 responses **Features** ratings from reviews CRM **7.9** /10 Based on 1,205 responses **7.0** /10 Based on 157 responses Sales Analytics **8.6** /10 Based on 23 responses Not enough data Sales Coaching **8.6** /10 Based on 6 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 31.1% Mid-Market(51-1000 emp.) 39.5% Enterprise(\> 1000 emp.) 29.5% Small-Business(50 or fewer emp.) 31.1% Mid-Market(51-1000 emp.) 39.5% Enterprise(\> 1000 emp.) 29.5% Small-Business(50 or fewer emp.) 71.1% Mid-Market(51-1000 emp.) 25.6% Enterprise(\> 1000 emp.) 3.3% Small-Business(50 or fewer emp.) 71.1% Mid-Market(51-1000 emp.) 25.6% Enterprise(\> 1000 emp.) 3.3% **Reviewers' Industry** [![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")](https://www.g2.com/products/dynamics-365-sales/reviews) Dynamics 365 Sales Information Technology and Services 12.7% Computer Software 8.3% Marketing and Advertising 3.9% Retail 3.9% Financial Services 3.9% Other 67.3% [![GoldMine](https://images.g2crowd.com/uploads/product/hd_favicon/1487565527/goldmine.svg "GoldMine")](https://www.g2.com/products/goldmine/reviews) GoldMine Information Technology and Services 9.3% Financial Services 8.7% Computer Software 4.4% Wholesale 3.8% Mechanical or Industrial Engineering 3.8% Other 69.9% Alternatives **Dynamics 365 Sales Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") [ ActiveCampaign ](/products/activecampaign/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") [ Pipedrive ](/products/pipedrive/reviews) **GoldMine Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") [ Pipedrive ](/products/pipedrive/reviews) ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") [ Zoho ](/products/zoho-crm/reviews) ## Microsoft Dynamics 365 Sales vs GoldMine FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Microsoft Dynamics 365 Sales vs GoldMine? Microsoft Dynamics 365 Sales stands out for its deep Microsoft ecosystem integration and advanced customization, while GoldMine is favored for its straightforward setup and contact management focus. | [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | [GoldMine](https://www.g2.com/products/goldmine/reviews) | | --- | --- | | 3.8/5 (1,623 reviews) | 3.7/5 (198 reviews) | | Mid-Market | Small-Business | | 7.2 | 6.6 | | 7.5 | 7.3 | | Integration with Microsoft 365 and advanced customization | Easy setup and strong contact management | ### How do the pricing models of Microsoft Dynamics 365 Sales and GoldMine compare? Microsoft Dynamics 365 Sales is rated higher for value, with a stronger Price/Cost satisfaction score than GoldMine. - **Microsoft Dynamics 365 Sales:** Reviewers highlight its comprehensive feature set and integration with Microsoft tools as justifying its cost, though some mention complexity and licensing confusion. - **GoldMine:** Reviewers appreciate its competitive price and uncomplicated licensing, but note that it lacks advanced features found in higher-priced CRMs. ### What are the best alternatives to Microsoft Dynamics 365 Sales and GoldMine? The top three alternatives to Microsoft Dynamics 365 Sales and GoldMine are Agentforce Sales, ActiveCampaign, and HubSpot Sales Hub. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | 3.8/5 (1,623 reviews) | Mid-Market | Reviewers note robust features and Microsoft integration | Integration with Microsoft 365 and advanced customization | | [GoldMine](https://www.g2.com/products/goldmine/reviews) | 3.7/5 (198 reviews) | Small-Business | Competitive price and easy setup | Easy setup and strong contact management | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876 reviews) | Mid-Market | — | Comprehensive CRM capabilities and scalability | | [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) | 4.4/5 (14,780 reviews) | Small-Business | — | Marketing automation and email campaign management | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | — | User-friendly interface and strong sales pipeline tools | ### Which CRM features should I prioritize when comparing Microsoft Dynamics 365 Sales and GoldMine? Buyers comparing Microsoft Dynamics 365 Sales and GoldMine should prioritize integration capabilities, customization, automation, reporting/analytics, and ease of use. - **Integration capabilities:** Microsoft Dynamics 365 Sales has 11 all-time mentions for integrations, including Microsoft Teams and Power BI; GoldMine reviewers cite integration with email and ZoomInfo, but with fewer mentions. - **Customization:** Customization is cited 9 times for Microsoft Dynamics 365 Sales and once for GoldMine, with Dynamics reviewers highlighting advanced options. - **Automation:** Automation is mentioned 8 times for Microsoft Dynamics 365 Sales and once for GoldMine, with Dynamics reviewers noting workflow automation and AI features. - **Reporting/analytics:** Microsoft Dynamics 365 Sales is frequently praised for advanced dashboards and analytics; GoldMine reviewers mention robust reporting but less frequently. - **Ease of use:** Both products score highly (7.5 for Dynamics, 7.4 for GoldMine), but Dynamics reviewers more often mention a learning curve and complexity. ### What are the pros and cons of Microsoft Dynamics 365 Sales vs GoldMine? Microsoft Dynamics 365 Sales is strongest in integration and automation, while GoldMine is praised for easy setup and contact management. - **Microsoft Dynamics 365 Sales strengths:** Integration with Microsoft 365 (11 all-time mentions), advanced customization (9 mentions), automation (8 mentions), and robust reporting/analytics. - **Microsoft Dynamics 365 Sales trade-offs:** Learning curve (13 mentions), complexity (8 mentions), and licensing confusion. - **GoldMine strengths:** Easy setup, strong contact management, and competitive pricing. - **GoldMine trade-offs:** Outdated interface, limited integrations, and less advanced automation and analytics compared to competitors. ### Is Microsoft Dynamics 365 Sales or GoldMine better for small businesses? GoldMine is the better fit for small businesses, as it is most popular in the Small-Business segment and praised for easy setup and competitive pricing. - **Microsoft Dynamics 365 Sales:** Most popular in the Mid-Market segment, with reviewers noting its robust features but also a steeper learning curve and higher complexity for smaller teams. - **GoldMine:** Most popular in the Small-Business segment, with reviewers highlighting straightforward setup and value for smaller organizations. ### Which CRM platform has better integrations? Microsoft Dynamics 365 Sales is favored for integrations, with more reviewer-cited integration strengths and higher mention counts. - **Microsoft Dynamics 365 Sales:** Integrations with Microsoft Teams (3 mentions), Microsoft Power BI (1 mention), and Outlook are frequently cited, with 11 all-time mentions for integrations. - **GoldMine:** Integrations with email and ZoomInfo are mentioned in recent reviews, but with fewer overall mentions and reviewers noting complexity in integration setup. ### How do Microsoft Dynamics 365 Sales and GoldMine compare on customer support? Microsoft Dynamics 365 Sales and GoldMine are rated within 0.2 points on Quality of Support, indicating near parity (7.5 vs 7.3). - **Microsoft Dynamics 365 Sales:** Reviewers describe support as generally responsive and helpful, with some noting strong onboarding and training resources. - **GoldMine:** Reviewers report good technical support experiences, though some mention slow response times and a need for more modern support channels. ### Which is easier to implement, Microsoft Dynamics 365 Sales or GoldMine? Microsoft Dynamics 365 Sales scores higher on Ease of Setup by 0.6 points (7.2 vs 6.6), indicating it is easier to implement than GoldMine. - **Microsoft Dynamics 365 Sales:** Reviewers highlight guided setup, intuitive integration options, and straightforward onboarding, though some note complexity for advanced customizations. - **GoldMine:** Reviewers mention easy initial setup for basic use, but note challenges with more complex configurations and outdated interface elements. ### Which product has better Customization? Microsoft Dynamics 365 Sales is the stronger product for Customization, with higher mention counts and reviewer-cited flexibility. - **Microsoft Dynamics 365 Sales:** Customization is cited 9 times all-time, with reviewers praising advanced options and flexibility; Ease of Admin score is 7.6. - **GoldMine:** Customization is mentioned once, with reviewers noting some flexibility but also challenges and complexity; Ease of Admin score is 7.3. ## Dynamics 365 Sales vs GoldMine When assessing the two solutions, reviewers found them equally easy to use. However, Dynamics 365 Sales is easier to set up and administer.reviewers also preferred doing business with Dynamics 365 Sales overall. - Reviewers felt that Dynamics 365 Sales meets the needs of their business better than GoldMine. - When comparing quality of ongoing product support, reviewers felt that Dynamics 365 Sales is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Dynamics 365 Sales over GoldMine.