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Compare Dynamics 365 Sales and GoldMine 
Featured Products
At a Glance
Market Segments
Mid-Market (39.2% of reviews)
Small-Business (71.5% of reviews)
Entry-Level Pricing
$210/month per user
$26 per month
Dynamics 365 Sales
Star Rating
(1,607)3.8 out of 5
Market Segments
Mid-Market (39.2% of reviews)
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansGoldMine
Star Rating
(195)3.7 out of 5
Market Segments
Small-Business (71.5% of reviews)
Pros & Cons
Entry-Level Pricing
$26 per month
Browse all 2 pricing plansDynamics 365 Sales vs GoldMine
When assessing the two solutions, reviewers found them equally easy to use. However, Dynamics 365 Sales is easier to set up and administer.reviewers also preferred doing business with Dynamics 365 Sales overall.
- Reviewers felt that Dynamics 365 Sales meets the needs of their business better than GoldMine.
- When comparing quality of ongoing product support, reviewers felt that Dynamics 365 Sales is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Dynamics 365 Sales over GoldMine.
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
GoldMine
Goldmine Premium - OWN IT
$26
per month
*when amortized over 3 years
- Bundles include one year of technical support and software updates.
Free Trial
Dynamics 365 Sales
No trial information availableGoldMine
No trial information availableRatings
Meets Requirements
8.1
1,282
7.7
171
Ease of Use
7.4
1,288
7.4
172
Ease of Setup
7.2
408
6.6
94
Ease of Admin
7.6
383
7.3
93
Quality of Support
7.5
1,123
7.3
155
Has the product been a good partner in doing business?
7.8
378
7.4
89
Product Direction (% positive)
6.3
1,263
4.2
174
Features by Category
Sales Force Automation
8.1
963
|
Verified
8.1
131
|
Verified
7.9
678
|
Verified
Feature Not Available
7.9
902
|
Verified
7.0
98
|
Verified
7.8
969
|
Verified
7.8
126
|
Verified
7.6
734
|
Verified
6.6
72
|
Verified
7.9
865
|
Verified
6.9
112
|
Verified
7.6
729
|
Verified
6.6
66
7.8
718
|
Verified
6.7
67
8.0
768
|
Verified
7.7
31
Marketing Automation
7.6
754
|
Verified
6.8
95
|
Verified
7.5
732
|
Verified
Feature Not Available
7.8
819
|
Verified
7.2
93
|
Verified
7.6
642
|
Verified
Feature Not Available
Customer Support
8.0
708
|
Verified
6.9
84
|
Verified
7.8
672
|
Verified
7.0
69
|
Verified
7.9
694
|
Verified
7.0
98
|
Verified
7.7
603
|
Verified
6.0
62
|
Verified
7.9
630
|
Verified
6.5
63
|
Verified
Reporting & Analytics
7.9
895
|
Verified
7.0
106
|
Verified
7.9
944
|
Verified
7.2
96
|
Verified
7.7
783
|
Verified
6.6
82
|
Verified
Mobile & Social
7.5
556
|
Verified
Feature Not Available
7.6
550
|
Verified
Feature Not Available
7.4
620
|
Verified
5.5
53
|
Verified
Platform
8.1
292
|
Verified
7.3
60
|
Verified
8.1
307
|
Verified
7.2
52
|
Verified
8.2
300
|
Verified
7.6
62
|
Verified
7.9
227
|
Verified
8.0
10
7.9
249
|
Verified
6.4
28
7.8
275
|
Verified
6.8
54
7.7
290
|
Verified
7.5
64
|
Verified
7.8
254
|
Verified
7.3
52
|
Verified
Integration
7.9
297
|
Verified
7.0
66
|
Verified
7.8
232
|
Verified
6.6
35
|
Verified
7.6
238
|
Verified
6.4
38
|
Verified
Generative AI
8.1
18
7.2
6
Agentic AI - CRM
8.0
5
Not enough data
6.7
5
Not enough data
7.4
7
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Not enough data
Predictive Analytics
8.7
20
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
Sales Management
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales and GoldMine are categorized as CRM
Unique Categories
Dynamics 365 Sales is categorized as Sales Analytics and Sales Coaching
GoldMine has no unique categories
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GoldMine
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.2%
Information Technology and Services
9.3%
Financial Services
8.7%
Computer Software
4.4%
Wholesale
3.8%
Mechanical or Industrial Engineering
3.8%
Other
69.9%
Alternatives
Discussions
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
Is there a true cloud version of this yet?
1 Comment
DR
The version of Goldmine is still not a true cloud-based version of the software. There result is very slow response times with data queries. The mobile...Read more
How do I access "the community" in future?
1 Comment
JB
To access the Goldmine Community, try going to https://www.goldmine.com/community/Read more
When will the winmail.dat issue be fixed?
1 Comment
JB
The winmail.dat issue has been solved and is addressed in Ivanti Forums,...Read more
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