Compare Act! and GoldMine 
Featured Products
At a Glance
Market Segments
Small-Business (79.0% of reviews)
Small-Business (71.1% of reviews)
Entry-Level Pricing
$30.00 1 user/mo
$26 per month
Act!
Star Rating
(511)3.9 out of 5
Market Segments
Small-Business (79.0% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 user/mo
Free Trial is available
Browse all 4 pricing plansGoldMine
Star Rating
(197)3.7 out of 5
Market Segments
Small-Business (71.1% of reviews)
Pros & Cons
Entry-Level Pricing
$26 per month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Act! excels in user experience, with many praising its easy interface and intuitive design. Users highlight how this user-friendliness significantly enhances their work efficiency, making daily operations smoother and more organized.
- According to verified reviews, Act! has a clear advantage in implementation, with users noting that the initial setup was straightforward and easy. In contrast, GoldMine users have mentioned challenges with setup, indicating a steeper learning curve for new users.
- Users say that Act! offers better support quality, with a score reflecting its responsiveness and helpfulness. Reviewers appreciate the search features and overall support experience, while GoldMine users have expressed a desire for more robust support options.
- Reviewers mention that Act! provides superior contact and account management capabilities, scoring higher in this area. Users find it beneficial for maintaining organization, while GoldMine users appreciate its database but feel it lacks some advanced features.
- G2 reviewers highlight that Act! has a stronger market presence, reflected in its higher G2 Score and a greater number of recent reviews. This suggests a more active user base and ongoing product development, which can be crucial for long-term reliability.
- According to user feedback, while GoldMine offers solid reporting features and administrative control, it falls short in areas like mobile user support and ease of use compared to Act!. Users have noted that GoldMine's reporting is stellar, but the overall experience can be less intuitive.
Pricing
Entry-Level Pricing
Act!
Act! Advantage Standard
$30.00
1 user/mo
- Full-featured CRM & Mobile App
- Email Marketing (includes 2,500 sends/mo)
- Office 365 & Gmail Integration
GoldMine
Goldmine Premium - OWN IT
$26
per month
*when amortized over 3 years
- Bundles include one year of technical support and software updates.
Free Trial
Act!
Free Trial is available
GoldMine
No trial information availableRatings
Meets Requirements
8.2
444
7.7
171
Ease of Use
7.9
449
7.4
172
Ease of Setup
7.3
241
6.6
94
Ease of Admin
7.6
200
7.3
93
Quality of Support
7.6
425
7.3
155
Has the product been a good partner in doing business?
7.5
190
7.4
89
Product Direction (% positive)
5.8
449
4.2
174
Features by Category
Sales Force Automation
8.4
305
|
Verified
8.1
131
|
Verified
Feature Not Available
Feature Not Available
7.4
233
|
Verified
7.0
98
|
Verified
8.1
290
|
Verified
7.8
126
|
Verified
6.7
165
|
Verified
6.6
72
|
Verified
7.5
260
|
Verified
6.9
112
|
Verified
6.6
165
|
Verified
6.6
66
6.7
171
|
Verified
6.7
67
7.9
238
7.7
31
Marketing Automation
7.2
215
|
Verified
6.8
95
|
Verified
7.1
189
|
Verified
Feature Not Available
7.7
227
|
Verified
7.2
93
|
Verified
6.5
84
|
Verified
Feature Not Available
Customer Support
7.4
195
6.9
84
|
Verified
7.0
185
7.0
69
|
Verified
7.6
162
|
Verified
7.0
98
|
Verified
7.0
174
6.0
62
|
Verified
7.3
77
6.5
63
|
Verified
Reporting & Analytics
7.3
242
|
Verified
7.0
106
|
Verified
7.4
233
|
Verified
7.2
96
|
Verified
6.7
168
|
Verified
6.6
82
|
Verified
Mobile & Social
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
6.5
155
|
Verified
5.5
53
|
Verified
Platform
7.5
157
|
Verified
7.3
60
|
Verified
7.2
137
|
Verified
7.2
52
|
Verified
7.7
151
|
Verified
7.6
62
|
Verified
6.9
99
|
Verified
8.0
10
6.3
83
|
Verified
6.4
28
7.2
133
|
Verified
6.8
54
7.6
158
|
Verified
7.5
64
|
Verified
7.3
132
|
Verified
7.3
52
|
Verified
Integration
7.6
158
|
Verified
7.0
66
|
Verified
6.7
110
|
Verified
6.6
35
|
Verified
6.9
99
|
Verified
6.4
38
|
Verified
Generative AI
5.3
38
7.2
6
Agentic AI - CRM
5.9
13
Not enough data
5.9
13
Not enough data
5.9
13
Not enough data
5.8
13
Not enough data
5.6
13
Not enough data
5.8
13
Not enough data
5.8
13
Not enough data
Email Marketing
8.1
33
|
Verified
Not enough data
8.2
33
|
Verified
Not enough data
8.2
30
|
Verified
Not enough data
7.3
28
|
Verified
Not enough data
Online Marketing
7.0
31
|
Verified
Not enough data
7.2
29
|
Verified
Not enough data
6.7
25
|
Verified
Not enough data
6.9
27
|
Verified
Not enough data
7.6
26
Not enough data
Lead Management
7.9
32
|
Verified
Not enough data
8.2
30
|
Verified
Not enough data
8.0
29
|
Verified
Not enough data
7.5
28
|
Verified
Not enough data
7.9
28
|
Verified
Not enough data
7.1
27
|
Verified
Not enough data
7.4
26
|
Verified
Not enough data
7.2
28
|
Verified
Not enough data
Campaign Management
7.0
27
|
Verified
Not enough data
7.1
26
|
Verified
Not enough data
8.4
31
|
Verified
Not enough data
6.9
26
Not enough data
Social
7.1
28
Not enough data
6.8
27
|
Verified
Not enough data
6.8
28
|
Verified
Not enough data
6.4
27
Not enough data
6.6
28
|
Verified
Not enough data
Reporting & Analytics
7.7
29
|
Verified
Not enough data
7.0
28
|
Verified
Not enough data
6.9
27
|
Verified
Not enough data
6.4
29
|
Verified
Not enough data
6.7
27
|
Verified
Not enough data
Platform
8.2
29
|
Verified
Not enough data
7.0
27
|
Verified
Not enough data
7.7
27
|
Verified
Not enough data
6.8
24
|
Verified
Not enough data
6.2
23
|
Verified
Not enough data
7.8
26
|
Verified
Not enough data
6.9
28
|
Verified
Not enough data
Agentic AI - Marketing Automation
7.3
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
Integration
7.0
34
|
Verified
Not enough data
7.1
27
|
Verified
Not enough data
6.7
25
|
Verified
Not enough data
Reviews
Reviewers' Company Size
Act!
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GoldMine
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
9.0%
Marketing and Advertising
5.5%
Real Estate
5.3%
Construction
5.1%
Insurance
4.5%
Other
70.6%
Information Technology and Services
9.3%
Financial Services
8.7%
Computer Software
4.4%
Wholesale
3.8%
Mechanical or Industrial Engineering
3.8%
Other
69.9%
Alternatives
Discussions
How should I get Pro to my mobile device?
2 Comments
AD
If you are using Act! Pro then the only sensible option is to use the Handheld Contact addon as this offers a really effective solution. A 'subset' of your...Read more
Assigning contacts to users?
2 Comments
JM
It all comes down to how you want to implement this territory management.
You can set security roles for the users and contact entries to enable or...Read more
Will it integrate with my ERP?
1 Comment
IM
Act! CRM can integrate with your ERP (enterprise resource planning) system, depending on which ERP system you are using.Read more
I would like to hire people to make calls to gather information for my database w/o changing anythin
1 Comment
WW
Use Zoho CRMRead more
When will the winmail.dat issue be fixed?
1 Comment
JB
The winmail.dat issue has been solved and is addressed in Ivanti Forums,...Read more
How do I access "the community" in future?
1 Comment
JB
To access the Goldmine Community, try going to https://www.goldmine.com/community/Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
