Artificial intelligence (AI) and chatbot involvement.
Live Chat
Live human component of conversations.
Customization Interface
Quality of interface for designing and customizing conversation maps.
Channels (8)
Social Media
Conversations enacted over social media.
Website
Conversations enacted through embedding or pop-ups on websites.
Text Message (SMS)
Conversations enacted through text message (SMS).
Voice Assistants
Conversations enacted through voice assistants.
Other
Conversations enacted through other channels.
Multi-Channel Coverage
Software incorporates multiple digital communications channels.
Open Listening
Allows incorporation of inbound contacts from non-marketing channels.
Physical Media
Includes physical media (mail, flyers, billboards, etc.) in the channels mix.
Customers (5)
Targeting
Overall quality of customer targeting based on needs or situations.
Profiles
Creation and modification of customer profiles based on conversations.
Analytics
Reporting based around specific and overall conversation results.
Lead Gathering
Capture and organization of leads from conversations.
Sales Conversion
Success rate of conversations leading to customer purchases.
Text Messaging (8)
Bulk SMS
Enables users to send mass text message campaigns 17 reviewers of GetThru have provided feedback on this feature.
Two-Way Text Messaging
Facilitates two-way text messaging to encourage consumer engagement and loyalty This feature was mentioned in 19 GetThru reviews.
Text Scheduler
Provides the ability to schedule single or bulk text messages to recipients on a specific date and time This feature was mentioned in 16 GetThru reviews.
Automatic Replies
Provides automatic text message replies to recipients This feature was mentioned in 16 GetThru reviews.
Automatic URL Shortening
Provides automatic URL shortening to use less characters via text 16 reviewers of GetThru have provided feedback on this feature.
MMS Marketing
Sends out multimedia via text messages, such as coupons, pictures, and audio 15 reviewers of GetThru have provided feedback on this feature.
Personalization
Offers features for personalizing text messages based on customer information or past behavior 18 reviewers of GetThru have provided feedback on this feature.
Transactional SMS
Allows users to establish automated workflows and triggers to deliver transactional text messages This feature was mentioned in 16 GetThru reviews.
Design (5)
Communications Strategy Development
Allows planning and deployment of an overall communications strategy.
Create Content
Includes or integrates with content creation apps.
Personalization
Outbound communications are segmented and personalized.
Inbound Identification
Inbound contacts are identified and handled based on history.
Regulatory Compliance
Software verifies compliance with GDPR, CAN-SPAM, and other legal requirements.
SMS Platform (5)
Reporting
Based on 19 GetThru reviews. Provides pre-built or customizable performance reports
Automation
Automates tasks and features for added convenience This feature was mentioned in 16 GetThru reviews.
White Label
Based on 15 GetThru reviews. Offers a white labeling service for agencies or resellers to customize platform branding
Text-to-Landline
Based on 15 GetThru reviews. Text enables landline phones so users can receive text messages sent to an existing business number
API Integration
Based on 17 GetThru reviews. Facilitates the integration of text messaging into existing business applications through an SMS gateway API
Generative AI (2)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Agentic AI - SMS Marketing (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Conversational Marketing (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
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