GetResponse Reviews & Product Details

GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward.

Seller

GetResponse

Discussions

GetResponse Community

Languages Supported

Arabic, Danish, German, English, French, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional), Portuguese (Brazil), Portuguese (Portugal)

Solution Type

All-in-One

Overview by

Jack Ramsay

Used by Self-Employed and 2 others

Beta

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GetResponse Integrations

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GetResponse Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is GetResponse, and what problem is it built to solve?

GetResponse is a marketing software platform for creating content, supporting online sales and traffic, and running marketing campaigns. It brings email marketing, autoresponders, landing pages, campaign automation, and analytics together to help businesses manage those activities.

What languages does GetResponse support?

GetResponse supports 11 languages, including Dutch, English, French, German, and Indonesian, among others.

What company sizes and industries is GetResponse the best fit for?

GetResponse’s strongest fit among positively rated users is small businesses, with mid-market teams also well represented. The industries with the clearest presence include:

Company size — Small businesses: The most prominent group, including businesses with 50 or fewer employees.
Company size — Mid-market: Teams with 51–1,000 employees also appear regularly.
Industry — Marketing and Advertising: A prominent use context for campaigns and audience engagement.
Industry — E-Learning and Professional Training & Coaching: Users describe using the platform to communicate with learners, subscribers, and clients.
Industry — Health, Wellness and Fitness: Another recurring context for newsletters and customer outreach.

How long does it take to implement GetResponse across a team?

GetResponse can be put into use quickly for straightforward email campaigns, though some teams report a longer rollout when their setup is more involved. The most common reported time to go live is under one month.

What customer support options does GetResponse provide, and how do users find the overall support experience?

GetResponse provides 24/7 live-rep support, along with chat, email/help desk, and self-service resources such as its knowledge base. The support experience is often described as quick, patient, and useful for resolving setup and technical questions; some users find responses slower or less consistent on complex issues.

What is the experience like for teams switching to GetResponse from another tool?

Switching to GetResponse is often about gaining more campaign and automation options, improving ease of use or deliverability, or bringing several marketing tasks into one platform. Users describe moving from tools such as Mailchimp, AWeber, ActiveCampaign, and other email or marketing platforms when they wanted more flexible workflows, landing pages, stronger integrations, or a simpler way to manage campaigns. The transition is described as straightforward in some cases, while more complex list and integration setups can take extra work.

What tools and platforms does GetResponse integrate with, and how do these integrations help users get more value from the product?

GetResponse offers 153 integrations, spanning CRM and sales tools, website and lead-capture platforms, and workflow connectors. Specific integrations users describe include:

CRM and sales: Salesforce, HubSpot, and Pipedrive.
Websites and lead capture: WordPress, Leadpages, and ClickFunnels.
Workflow automation: Zapier.

These connections can help move leads and contact details between campaign forms, websites, and sales workflows, reducing manual handoffs. Users also note that sync behavior can vary, so teams with complex CRM data requirements should check that the fields they depend on transfer reliably.

What features or capabilities could make GetResponse even more useful?

Users would find GetResponse more useful with additional flexibility in campaign creation and clearer, more detailed ways to assess results. Recurring improvement requests include:

More customizable reporting: Add deeper analytics and make it easier to combine or tailor campaign and workflow reports.
More design flexibility: Expand template choices and provide finer control over email and landing-page layouts.
More capable automation and segmentation: Make workflows, audience filters, and tagging more flexible for complex use cases.
Broader integration support: Improve the range and reliability of connections, especially for CRM and other business systems.

G2 reviews are authentic and verified.

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Cristian R.

Ground Operations Coordinator

Mid-Market (51-1000 emp.)

9/30/2025

"Get best choice"

3.5/5

What do you like best about GetResponse?

All at once, clear stadistics, easy to edit templates. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

It´s kind hard to handle at first, additionally it gets expensive if your database increase. Review collected by and hosted on G2.com.

Response from Jack Ramsay of GetResponse

Thanks for taking the time to leave us the review and leave us the feedback - we do appreciate it.

Jack

Verified User in Real Estate

Small-Business (50 or fewer emp.)

3/27/2025

"Hands-On Experience"

5/5

What do you like best about GetResponse?

You talk to an actual human everytime. The chat bot just guides you on where to go but it makes talking to a live expert immediately possible. Their customer service agents are really helpful, and will quickly provide instructions or video help to navigate you to what you're looking to accomplish. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

I'd say that the builder for newsletters and landing pages are a tiny bit clunky, but in comparison to what? GetResponse's landing page builder is light years better than the biggest website builder. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

Thanks so much for the thoughtful review! 👏

We're really glad to hear our support team is making a difference — we believe nothing beats talking to a real human when you need help fast. Also, great to know our platform is helping you connect with the right people and make smarter business decisions.

Appreciate the note on the builder too — we’re always working on making it smoother, and feedback like yours helps us improve.

Thanks again for being with GetResponse!

Justyna

Grant K.

Sales Manager

Enterprise (> 1000 emp.)

9/11/2025

"Decent Automation, Limited Flexibility"

3.5/5

What do you like best about GetResponse?

The automation is decent, the reporting is good as is the tracking. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

A lot of features are limited to higher pricing tiers. Not much flexibility when it comes to forms Review collected by and hosted on G2.com.

Julie K.

Personal Support Worker

Small-Business (50 or fewer emp.)

8/2/2025

"It just works!"

5/5

What do you like best about GetResponse?

Get response offers a seamless combination of email marketing, automation, landing pages, and webinars all in one place. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

The interface can feel cluttered at times, and some features take a while to learn. Also some tools could be more customizable. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

Thanks so much for the great review! 😊 We're thrilled to hear that GetResponse is helping you streamline your marketing efforts and launch campaigns faster — that’s exactly what we aim for.

We appreciate your feedback about the interface and customization options. We’re always working to improve usability and flexibility, so your insights are super valuable.

If you ever have suggestions or want help making the most of a specific feature, our team’s here for you. Thanks again for choosing GetResponse!

— Justyna

G2 Icon

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

Originally submitted 8/15/2025

"Exclusive and Stress-free software"

5/5

What do you like best about GetResponse?

It is very professional with exclusive features that can rarely be found in other platforms, customer support working perfectly and very attentive, everything well-implemented and easy to use precisely and flawless integration Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

Nothing to mention absolutely, it's my third year using Getresponse perfectly Review collected by and hosted on G2.com.

Response from Jack Ramsay of GetResponse

Thank you for taking the time to leave us this review! We're delighted that you value our customer service and are finding the tool easy to use.

Abishek R.

CRM & Email Marketing Manager

Mid-Market (51-1000 emp.)

6/3/2025

"Best and cheapest ESP available in the market for basic automations and campaigns"

3/5

What do you like best about GetResponse?

Affordable, easy to integrate, easy to use Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

Advance segmentations and features are not available, in segmentation we can only add 7 filters. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

Hi Abishek,

Thank you for your thoughtful review! We're glad to hear you're finding GetResponse affordable, easy to use, and helpful for scheduling campaigns and setting up key automations like abandoned cart and welcome emails — that’s exactly what we aim for!

We also appreciate your feedback regarding segmentation limits. We’re always working to improve and expand our features, and input like yours helps guide those updates. I’ll make sure your comments are passed along to our product team.

Thanks again for choosing GetResponse — we’re excited to keep supporting your marketing success!

– Justyna

Themis C.

Managing Director

Small-Business (50 or fewer emp.)

6/16/2025

"super friendly platform, exceptional customer support"

5/5

What do you like best about GetResponse?

clean UI, easy to work with, customer support is fantastic Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

nothing yet! so far so good, everything that ive read i can do, i can! Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

We’re thrilled to hear you’re enjoying the clean UI and finding the platform easy to work with — that’s exactly what we strive for.

Our Customer Success team will be especially happy to hear your shoutout — they’re always here to help!

It’s great to know GetResponse is helping you bring email marketing, ecommerce, and landing pages together in one place. That’s the goal: giving you everything you need to grow, all in one powerful platform.

Here’s to more wins ahead!

Justyna

Jim M.

Founder

Small-Business (50 or fewer emp.)

3/18/2025

"A great user-friendly Email Marketing for newbies"

4.5/5

What do you like best about GetResponse?

The Get Response platform is very intuitive, with drag and drop, and it speaks in full sentences instead of code! I have to say that it has the best customer support team that I have ever come across! Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

I don't really have any downsides as such - it is a shame that they do not have more integrations with other platforms. That aside I'm very happy! Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

Thank you so much for the glowing review! 😊 We're thrilled to hear that you find GetResponse intuitive and easy to use, especially with our drag-and-drop features. We're also glad our customer support team could make a positive impact — we pride ourselves on being there for our users!

We completely understand your point about integrations, and we're always working to improve. Stay tuned for future updates!

Thanks again for sharing your experience, and we're excited to continue supporting you and your team!

Tamana Q.

Strategy Analyst

Marketing and Advertising

Small-Business (50 or fewer emp.)

10/22/2024

"The best email marketing platform is GetResponse"

5/5

What do you like best about GetResponse?

GetResponse allows me to easily create, send, manage and monitor email responses. The ability to automate the process of creating effective and customized email marketing campaigns for each client is one of the key benefits we emphasize. We save a lot of time creating newsletters because the Email Maker is incredibly easy to use and comes with a variety of themes. Automation is made easy with its high quality templates and responsive, all-in-one features. Adding photos, links and text is a breeze thanks to its compatibility with desktop and mobile devices and high deliverability. Its ease of use and customizable features make it ideal for any marketing endeavor. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

It would be great if the email generator had a feature to let me know when other team members are working on an email campaign. Review collected by and hosted on G2.com.

What problems is GetResponse solving and how is that benefiting you?

We integrate GetResponse with social media applications, custom web applications and other services to use it as a mail server. They provide a world-class conversion funnel tool that simplifies lead generation and follow-up. Our Internet marketing tactics have been greatly improved as a result. By automating critical processes, we are able to save time and make our campaigns more effective. In addition, the ability to integrate with CRM systems and conduct A/B testing has significantly improved our conversion rates. Based on the client, we also use it as a content editor and email notification server. The lists are often used as our customer relationship management system. Review collected by and hosted on G2.com.

Response from Mariana Neves of GetResponse

Hi Tamana,

Thanks for the fantastic review! We're so happy that GetResponse is making your email marketing easier and more effective. Love that you're getting great results with our templates and automation features!

Regarding your suggestion about adding team collaboration visibility in the email generator - thank you for this valuable feedback! I've passed it along to our development team.

Please know that our support team is always available if you need any assistance with your campaigns or have additional suggestions for improvement. 💙

Best,

Mariana

Verified User in Online Media

Small-Business (50 or fewer emp.)

1/2/2025

"Move to Getresponse! They have been the best since the start of autoresponders"

5/5

What do you like best about GetResponse?

Support is great. They look out for YOU as an online business owner. If you're on aweber move here especially after aweber decided to just start double billing everyone because they felt like it. They give you all the bells and whistles for a good price with no limits on your broadcasts. They are arguably the most experienced autoresponder company and the most internet marketing friendly. They have a very nice affiliate program too and you may want to sign up to get paid for actually helping those with their online business get a better newsletter autoresponder service that does things right and helps people out. Great support. Oh I said that. I'll say it again. Their software is good, logical and doesn't have continual bugs like some other autoresponder newsletter companies. Get started Move fast. Make lists. Make those followups - you can use the content from your sales letters and websites to get started. I've been an internet marketer since 1998 and getresponse has been one consistent online marketer friendly pillar of the internet. I would at least do their 30 day trial and see for yourself. And I know what I'm talking about. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

Nothing. You just need to take a few minutes to get used to their terminology if coming from another autoresponder newsletter service. Review collected by and hosted on G2.com.

What problems is GetResponse solving and how is that benefiting you?

They are a great, helpful, newsletter autoresponder company that helps solve your problems fast. These other dime a dozen new email marketing newsletter companies are not as experienced, established or flexible. Plus Getresponse has better prices. They know what they are doing and I've been following them since what around 1999. I have several different newsletters and getresponse makes it easy to set them up, manage followups and do broadcasts. Ohh also Getresponse integrates very well with other services where other popular newsletter companies are a no show. Review collected by and hosted on G2.com.

Response from Mariana Neves of GetResponse

Hi there,

Wow - thank you so much for this amazing review! It absolutely made our day to read about your journey with GetResponse since the late 90s. That's over 20 years of trust you've placed in us – we couldn't be more grateful!

Thank you for highlighting our customer support so enthusiastically. Our team works incredibly hard to look after our customers, so I'll make sure to share your kind words with them.

Your point about our integrations is spot-on - we've always believed that playing nice with other services is crucial for our customers' success. And thanks for the shout-out to our affiliate program! It's wonderful to have passionate customers like you spreading the word.

Thank you for being such a loyal member of our community. Keep those newsletters and broadcasts going strong!

Best,

Mariana