GetResponse Reviews & Product Details

GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward.

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GetResponse

Discussions

GetResponse Community

Languages Supported

Arabic, Danish, German, English, French, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional), Portuguese (Brazil), Portuguese (Portugal)

Solution Type

All-in-One

Overview by

Jack Ramsay

Used by Self-Employed and 2 others

Beta

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GetResponse Integrations

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GetResponse Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is GetResponse, and what problem is it built to solve?

GetResponse is a marketing software platform for creating content, supporting online sales and traffic, and running marketing campaigns. It brings email marketing, autoresponders, landing pages, campaign automation, and analytics together to help businesses manage those activities.

What languages does GetResponse support?

GetResponse supports 11 languages, including Dutch, English, French, German, and Indonesian, among others.

What company sizes and industries is GetResponse the best fit for?

GetResponse’s strongest fit among positively rated users is small businesses, with mid-market teams also well represented. The industries with the clearest presence include:

Company size — Small businesses: The most prominent group, including businesses with 50 or fewer employees.
Company size — Mid-market: Teams with 51–1,000 employees also appear regularly.
Industry — Marketing and Advertising: A prominent use context for campaigns and audience engagement.
Industry — E-Learning and Professional Training & Coaching: Users describe using the platform to communicate with learners, subscribers, and clients.
Industry — Health, Wellness and Fitness: Another recurring context for newsletters and customer outreach.

How long does it take to implement GetResponse across a team?

GetResponse can be put into use quickly for straightforward email campaigns, though some teams report a longer rollout when their setup is more involved. The most common reported time to go live is under one month.

What customer support options does GetResponse provide, and how do users find the overall support experience?

GetResponse provides 24/7 live-rep support, along with chat, email/help desk, and self-service resources such as its knowledge base. The support experience is often described as quick, patient, and useful for resolving setup and technical questions; some users find responses slower or less consistent on complex issues.

What is the experience like for teams switching to GetResponse from another tool?

Switching to GetResponse is often about gaining more campaign and automation options, improving ease of use or deliverability, or bringing several marketing tasks into one platform. Users describe moving from tools such as Mailchimp, AWeber, ActiveCampaign, and other email or marketing platforms when they wanted more flexible workflows, landing pages, stronger integrations, or a simpler way to manage campaigns. The transition is described as straightforward in some cases, while more complex list and integration setups can take extra work.

What tools and platforms does GetResponse integrate with, and how do these integrations help users get more value from the product?

GetResponse offers 153 integrations, spanning CRM and sales tools, website and lead-capture platforms, and workflow connectors. Specific integrations users describe include:

CRM and sales: Salesforce, HubSpot, and Pipedrive.
Websites and lead capture: WordPress, Leadpages, and ClickFunnels.
Workflow automation: Zapier.

These connections can help move leads and contact details between campaign forms, websites, and sales workflows, reducing manual handoffs. Users also note that sync behavior can vary, so teams with complex CRM data requirements should check that the fields they depend on transfer reliably.

What features or capabilities could make GetResponse even more useful?

Users would find GetResponse more useful with additional flexibility in campaign creation and clearer, more detailed ways to assess results. Recurring improvement requests include:

More customizable reporting: Add deeper analytics and make it easier to combine or tailor campaign and workflow reports.
More design flexibility: Expand template choices and provide finer control over email and landing-page layouts.
More capable automation and segmentation: Make workflows, audience filters, and tagging more flexible for complex use cases.
Broader integration support: Improve the range and reliability of connections, especially for CRM and other business systems.

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Dina D.

Owner

Small-Business (50 or fewer emp.)

6/12/2025

"Time to GetResponse"

5/5

What do you like best about GetResponse?

I find GetResponse great as an all-in-one solution for online businesses. It saves time and expense combining email campaigns, conversion funnels automation workflows, webinars, and landing pages into a single platform. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

Beginners must take time to comprehend the wealth of information available to get started without hiring a professional. I don’t dislike learning how the software works, but beginners will feel overwhelmed if they have no experience using software at all. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

Thank you so much for sharing your experience with GetResponse—we’re thrilled to hear that our all-in-one platform has been a time- and cost-saver for your business! It's great to know that features like email campaigns, conversion funnels, automation, webinars, and landing pages are all working together smoothly for you.

We truly appreciate your candid note about the learning curve for beginners. You're absolutely right—there’s a lot of functionality packed into the platform, and we’re continuously working on making onboarding more intuitive. That said, we’re glad our tutorials and customer support have been valuable resources as you get up to speed.

If you ever have suggestions for how we can make the experience even smoother for newcomers, we’d love to hear from you. Thanks again for being part of the GetResponse community! - Justyna

Billy M.

Social Media Marketer

Small-Business (50 or fewer emp.)

5/21/2025

"My #1 Autoresponder"

5/5

What do you like best about GetResponse?

I like the delivery. 99% of my emails get delivered. I love the support. Live chat has always been fast and friendly. I’ve used many of the commercial autoresponders out there and I’m still here while I left all the others. If you’re a beginner, this is the way to go. I recommend to my team mates every single day. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

That it cost more to use the automations. Would be great to add that without extra money. Atleast a few automations. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

Thank you so much for your fantastic review and for choosing GetResponse as your go-to autoresponder! 💙

We’re thrilled to hear you’re enjoying our email delivery rates, fast and friendly support, and the overall experience—especially after trying other platforms. Knowing that you recommend us to your team every day truly means the world to us!

We also appreciate your honest feedback about automation pricing. Your input helps us understand what matters most to users like you, and we'll be sure to share it with our product team as we continue working to deliver even more value.

We're glad GetResponse is helping you stay connected with your subscribers and deliver your course content effectively—that’s exactly what we’re here for.

Thanks again for your trust and continued support!

– Justyna

Michał K.

Właściciel

Mid-Market (51-1000 emp.)

1/22/2025

"When you think you know everything about marketing"

5/5

What do you like best about GetResponse?

When you think you know everything about marketing and it turns out you get a tool that completely changes your work. I really like the complexity of tools like creating an email with a great gradient design to a form and finally an in-depth analysis to be able to persecute your clients at the highest level! To sum up, the tools are easy to use and if you don't know something, the support team answers your questions very quickly. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

I would add a few more tools that could communicate with social media and run even broader campaigns with just one button. Review collected by and hosted on G2.com.

What problems is GetResponse solving and how is that benefiting you?

The biggest advantage is sending group emails and very precise analysis. Generally, with this tool we can conduct practically all marketing of the company, see exactly every move of the customer and give him exactly what he is looking for in your company. Honestly, it should be forbidden ;) Review collected by and hosted on G2.com.

Response from Mariana Neves of GetResponse

Wow, thank you so much for the great feedback, Michał! It’s amazing that GetResponse is changing the way you approach marketing and helping you take your customer insights to the next level. We also appreciate your thoughts on expanding our social media integrations — definitely something I'll raise with the team! 💙 – Mariana

Antonio M.

8/15/2025

"Good Features with a Steep Setup Challenge"

4/5

What do you like best about GetResponse?

I appreciate the website builder in GetResponse, as I believe it will help solve many issues for me. Additionally, I find the autoresponder for emails very useful, and I see a lot of potential in list generation features. I feel these elements will be beneficial as I continue to evaluate the service. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

I found the setup process a bit difficult, particularly in setting up the initial profile page. Review collected by and hosted on G2.com.

Response from Jack Ramsay of GetResponse

Thank you for taking the time to leave us this review, and really hope that our platform continues to solve these issues that you mentioned. Good luck!

Verified User in Internet

Small-Business (50 or fewer emp.)

4/28/2025

"Very Happy with GetResponse"

4/5

What do you like best about GetResponse?

The ease of use, I like the dashboard and the lead page builder is very easy to use. Overall, a very clean user interface. I've just started using it so I haven't used the more advance features, but what I have done so far, such as set up an email sequence is easy and intuitive. It was easy to implement and begin using it. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

I wish the countdown timer on the lead pages could link to another page, in my case I wanted to link it to an expired page and another affiliate offer. I emailed customer service and they were responsive, but they said this will not be added back in as a feature, at least for now. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

Thank you so much for your thoughtful review!

We’re thrilled to hear that you’re enjoying the ease of use, clean dashboard, and intuitive tools like the lead page builder and email sequences. Helping you get started quickly and confidently is exactly what we aim for!

We also truly appreciate your feedback about the countdown timer feature. While it’s not currently available to link directly to another page, hearing your real-world use case helps us better understand how to improve moving forward. We're glad our Support Team was able to assist you quickly, and we'll continue passing your insights to our product teams.

We’re excited to be part of your marketing journey and are here to support you as you explore even more advanced features!

Justyna

Gabriel P.

Event Promoter and Booking Agent

Small-Business (50 or fewer emp.)

9/6/2025

"She was very helpful and resolved my problems with just one reply"

4/5

What do you like best about GetResponse?

I like the easy way to create emails campaigns Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

price monthly its very expensive and new tools are offering better prices Review collected by and hosted on G2.com.

Response from Jack Ramsay of GetResponse

We're delighted we were able to help you!

Bhushan T.

Marketing Communications Specialist

Information Technology and Services

Mid-Market (51-1000 emp.)

Originally submitted 1/26/2023

"Best Cost effective Email Marketing Tool with all useful features"

4.5/5

What do you like best about GetResponse?

It has many features which makes my work easy like Automation: GetResponse offers a wide range of automation options, including autoresponders, drip campaigns, and webinars, List Segmentation, marketing funnels, A/B testing, email designing, landing pages, forms and analytics.... Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

Its is one of the best tool for email marketing automation for small and mid-scale companies but compare to other crm tools like Salesforce, Hubspot it still needs to grow. Review collected by and hosted on G2.com.

What problems is GetResponse solving and how is that benefiting you?

GetResponse is an email marketing tool that helps businesses and individuals to effectively communicate with their audience through email. GetResponse helps to solve a number of challenges that businesses and individuals face when it comes to email marketing, such as: Creating and sending effective email campaigns, Building and managing email lists, Automating email campaigns, lead generation, Marketing and Brand building as well as feedback for products and services improvement. Review collected by and hosted on G2.com.

Response from Mariana Neves of GetResponse

Thank you for your thoughtful feedback, Bhushan! We're really glad that GetResponse is helping make your email marketing and automation easier. We appreciate your insights on growth opportunities, as we’re always working to improve. 💙 – Mariana

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

8/30/2025

"Customer support is very quick and informative"

5/5

What do you like best about GetResponse?

I like their customer support because they were quick to respond and informed me about the issue I was having. They have a good chat box where you can get an expert to answer your questions. I even got a very useful link explaining my issue. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

The site can be overwhelming and a bit challenging to complete fully. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

Thank you for sharing your experience! 💙 We're glad to hear our support team was quick and helpful in resolving your issue and providing useful resources. We understand that the platform can sometimes feel overwhelming, and we’re always working on making it more intuitive. It’s great to know GetResponse is helping you track your email marketing effectively—we’ll keep improving so it’s even easier to achieve your goals. - Justyna

Maria A.

8/16/2025

"Effortless Email Marketing with Stellar Support"

5/5

What do you like best about GetResponse?

I like GetResponse because it's extremely user-friendly. Even complex tasks seem simple, thanks to step-by-step training and videos. The auto-responder feature is a huge benefit, effortlessly adding subscribers to my lists and sending automated emails. I also appreciate the affordability of the plans and the great customer service. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

Nothing all is good! Review collected by and hosted on G2.com.

Response from Jack Ramsay of GetResponse

Thank you so much for taking the time to leave us this review! We're of course delighted that you're enjoying the platform and are getting the most out of it. Good luck with your future campaigns!

Andrew J.

WEIGHT LOSS & HEALTH COACH FOR CORPORATE DADS | 6 PACK DAD

Small-Business (50 or fewer emp.)

7/3/2025

"A top all-round platform"

5/5

What do you like best about GetResponse?

I've been using GetResponse for 5 years now and find it easy to use for email marketing and landing page creation. Their support are prompt and helpful. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

Their landing page editor could be more flexible with options. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

Hi there!

Thank you so much for being with GetResponse for 5 years — we truly appreciate your loyalty and are thrilled to hear you find our platform easy to use for your email marketing, landing pages, funnels, and more. It’s also great to know our support team has been prompt and helpful whenever you needed them!

We appreciate your feedback about the landing page editor. Improving flexibility and adding more options is something we’re actively working on, and your input helps us prioritize the right enhancements.

Thanks again for sharing your experience — here’s to your continued success with GetResponse!

— Justyna