GetResponse Reviews & Product Details

GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward.

Seller

GetResponse

Discussions

GetResponse Community

Languages Supported

Arabic, Danish, German, English, French, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional), Portuguese (Brazil), Portuguese (Portugal)

Solution Type

All-in-One

Overview by

Jack Ramsay

Used by Self-Employed and 2 others

Beta

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GetResponse Integrations

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GetResponse Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is GetResponse, and what problem is it built to solve?

GetResponse is a marketing software platform for creating content, supporting online sales and traffic, and running marketing campaigns. It brings email marketing, autoresponders, landing pages, campaign automation, and analytics together to help businesses manage those activities.

What languages does GetResponse support?

GetResponse supports 11 languages, including Dutch, English, French, German, and Indonesian, among others.

What company sizes and industries is GetResponse the best fit for?

GetResponse’s strongest fit among positively rated users is small businesses, with mid-market teams also well represented. The industries with the clearest presence include:

Company size — Small businesses: The most prominent group, including businesses with 50 or fewer employees.
Company size — Mid-market: Teams with 51–1,000 employees also appear regularly.
Industry — Marketing and Advertising: A prominent use context for campaigns and audience engagement.
Industry — E-Learning and Professional Training & Coaching: Users describe using the platform to communicate with learners, subscribers, and clients.
Industry — Health, Wellness and Fitness: Another recurring context for newsletters and customer outreach.

How long does it take to implement GetResponse across a team?

GetResponse can be put into use quickly for straightforward email campaigns, though some teams report a longer rollout when their setup is more involved. The most common reported time to go live is under one month.

What customer support options does GetResponse provide, and how do users find the overall support experience?

GetResponse provides 24/7 live-rep support, along with chat, email/help desk, and self-service resources such as its knowledge base. The support experience is often described as quick, patient, and useful for resolving setup and technical questions; some users find responses slower or less consistent on complex issues.

What is the experience like for teams switching to GetResponse from another tool?

Switching to GetResponse is often about gaining more campaign and automation options, improving ease of use or deliverability, or bringing several marketing tasks into one platform. Users describe moving from tools such as Mailchimp, AWeber, ActiveCampaign, and other email or marketing platforms when they wanted more flexible workflows, landing pages, stronger integrations, or a simpler way to manage campaigns. The transition is described as straightforward in some cases, while more complex list and integration setups can take extra work.

What tools and platforms does GetResponse integrate with, and how do these integrations help users get more value from the product?

GetResponse offers 153 integrations, spanning CRM and sales tools, website and lead-capture platforms, and workflow connectors. Specific integrations users describe include:

CRM and sales: Salesforce, HubSpot, and Pipedrive.
Websites and lead capture: WordPress, Leadpages, and ClickFunnels.
Workflow automation: Zapier.

These connections can help move leads and contact details between campaign forms, websites, and sales workflows, reducing manual handoffs. Users also note that sync behavior can vary, so teams with complex CRM data requirements should check that the fields they depend on transfer reliably.

What features or capabilities could make GetResponse even more useful?

Users would find GetResponse more useful with additional flexibility in campaign creation and clearer, more detailed ways to assess results. Recurring improvement requests include:

More customizable reporting: Add deeper analytics and make it easier to combine or tailor campaign and workflow reports.
More design flexibility: Expand template choices and provide finer control over email and landing-page layouts.
More capable automation and segmentation: Make workflows, audience filters, and tagging more flexible for complex use cases.
Broader integration support: Improve the range and reliability of connections, especially for CRM and other business systems.

G2 reviews are authentic and verified.

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Marta D.

marketing specialist

Small-Business (50 or fewer emp.)

10/1/2025

"Getreponse is a great e-marketing tool!"

5/5

What do you like best about GetResponse?

A very good platform for creating professional newsletters.

A large number of tools that allow you to optimize campaign results.

Professional service at any time of day!

I've used many email platforms, but this one is the best. I recommend it! Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

At the moment I like everything, so I recommend this platform Review collected by and hosted on G2.com.

Response from Jack Ramsay of GetResponse

Thanks so much for leaving us this review 💙 We're delighted that you're happy with the product and that your campaigns are running smoothly!

wang y.

Freelancer

Small-Business (50 or fewer emp.)

9/18/2025

"Great Experience with GetResponse"

5/5

What do you like best about GetResponse?

The platform is very easy to use, even for beginners, and the email automation tools save me a lot of time. I really like the customer support team — they’re quick, helpful, and always provide clear solutions. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

The pricing can feel a little high once your contact list starts to grow. Review collected by and hosted on G2.com.

Response from Jack Ramsay of GetResponse

So good to hear! Thank you for letting us know you're happy with the platform and our support team - it's a huge help.

Brandi C.

Customer Retention Manager

Small-Business (50 or fewer emp.)

6/10/2025

"This Software is absolutely LIFE CHANGING!"

5/5

What do you like best about GetResponse?

I love that GetResponse is literally a one stop shop with everything you could ever need to launch a successful business. Its super user friendly and easy to use. I went from a beginner to a novice and a little over a day. It combines the most essential functions you need to grow your business and the support is amazing! Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

The options for adding a blog to the website is not as extensive as the rest of the platform, but It has enough value to still love the features it does include. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

Thank you so much for your incredible review — we’re absolutely thrilled to hear that GetResponse has been life changing for you! 🌟

We’re proud to be your all-in-one platform and love that you found it intuitive and empowering, especially as you grew from beginner to novice so quickly. Our mission is to make launching and growing a business simple, and it’s fantastic to know the tools and support have made that possible for you.

We also appreciate your thoughtful feedback on the blog feature — it’s insight like this that helps us improve. While it may not yet match the depth of some other areas, we’re always looking at ways to enhance every part of the platform.

Thanks again for choosing GetResponse. We're honored to be part of your journey and can’t wait to see what you achieve next!

— Justyna💙

Dawid W.

12/29/2025

"Effortless Mass Emailing with Clean Interface"

4.5/5

What do you like best about GetResponse?

I like GetResponse for its clean interface and strong performance. It's easy to navigate the software, which makes sending emails efficient. I also appreciate its Polish origin. Everything works perfectly, and the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

Nothing Review collected by and hosted on G2.com.

Jose Antonio R.

Editor

Small-Business (50 or fewer emp.)

9/16/2025

"Commentary on GetResponse"

4.5/5

What do you like best about GetResponse?

I discovered GetResponse several years ago and find it a very comprehensive platform for all digital marketing needs. Their support is very convenient when it comes to resolving difficulties. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

I consider it useful, and like everything, nothing is perfect, but GetResponse strives to be better every day. Review collected by and hosted on G2.com.

Response from Jack Ramsay of GetResponse

Great to hear you're enjoying the platform! And thanks so much for taking the time to leave us the review.

Aman V.

Logo Animator

Small-Business (50 or fewer emp.)

12/16/2025

"User-Friendly Interface and Seamless Experience"

4.5/5

What do you like best about GetResponse?

I appreciate the user interface and user experience of GetResponse. It is very user-friendly, with options that are easy to access and navigation that feels straightforward. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

The pricing is a bit high compared to other email marketing options. Review collected by and hosted on G2.com.

Kent H.

Member / Manager

Small-Business (50 or fewer emp.)

3/3/2025

"Get Response is an appropriate name for this ESP."

5/5

What do you like best about GetResponse?

They not only have a modern interface with all the bells and whistles and then some, but they also have a highly responsive customer support team. I can honestly say that I am super impressed by this company where I feel so very motivated to act as an affiliate for them and a cheerleader of sorts. It's quite ironic they just kill the competition on price versus benefits so at first glance I figured they must be lacking somewhere. Surely it would be in support they are lacking I wondered. The first day of use I was proven 100% wrong. They're customer support is some of the best I've ever experienced. I will never use another provider. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

I have not found much so far, I guess if I dig deep I could say that some of the features are not entirely self-intuitive. This being said, I can totally live with it because their stellar customer support negates this point because I've never had to wait more than a minute or two for my questions to be answered by their team. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying GetResponse and that our customer support has exceeded your expectations. Providing a modern, feature-rich platform with top-notch support is exactly what we strive for, so knowing that we’ve made such a positive impact on your experience means the world to us.

It’s great to hear that GetResponse has helped you streamline landing page creation and email sequences—we love making marketing easier and more effective! And we appreciate your feedback on intuitiveness; we’re always working to refine our platform, and knowing that our support team has been a strong backup for you is great to hear.

Thanks again for your support (and for being an enthusiastic affiliate and cheerleader)! If you ever have more feedback or need assistance, we’re always here for you. 🚀

Justyna

Demetrius J.

Owner

Small-Business (50 or fewer emp.)

9/30/2025

"Great for new users"

5/5

What do you like best about GetResponse?

Using templates and how-to tutorials really simplifies things, especially for first-time users. The process becomes much more approachable and less intimidating thanks to these helpful resources. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

Paying $19 each month is something to think about, particularly if you're new to this. The expense may be worthwhile as you begin. Review collected by and hosted on G2.com.

Response from Jack Ramsay of GetResponse

We're delighted to read that our tutorial content was useful and that you're up and running with us! Thanks for the review 💙

Verified User in Professional Training & Coaching

Small-Business (50 or fewer emp.)

9/4/2025

"It simplifies the process of bulk email."

5/5

What do you like best about GetResponse?

I love the creative templates. It gives emails legitimacy. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

The most damaging part…it looks great. However it appears some of my emails are NOT being sent which interferes with my business. I’m awaiting a response from the Deliverability Team to hopefully resolve this issue. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

Thank you for sharing your feedback with us! 💙 We’re happy to hear you enjoy the creative templates and how GetResponse helps simplify bulk email and scheduling. We completely understand how critical deliverability is for your business, and we’re sorry to hear about the issue you’ve experienced. Our Deliverability Team is already on it, and we’ll do everything we can to resolve this quickly.

If you ever run into similar issues, please don’t hesitate to contact our Support Team via chat or at gr-support@cs.getresponse.com - we’re here 24/7 and always ready to help. - Justyna

Alvaro J.

Affiliate Marketer

Small-Business (50 or fewer emp.)

3/17/2025

"Support from the start to make business bloom"

5/5

What do you like best about GetResponse?

I like the fact I can create my own websites / landing pages, I can setup my email, communications, autoresponders and more with it. You don't need to be an expert in programming because you drag and remove sections from your pages as you go. You actually get to create pages with the help of AI. Plus, you can sign up with for a 30-day free trial and start working from scratch. And they have great costumer service. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

So far I have enjoyed it. Not been able to find anything wrong. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

Thank you for your wonderful review! We're thrilled to hear that GetResponse is helping you grow your YouTube channels and connect with potential clients through effective email communication. It's great to know you're enjoying the ease of creating websites, landing pages, and automating your processes with AI, without the need for programming expertise. We also appreciate your mention of our customer service – we're always here to support you! If you need anything else, feel free to reach out. Keep up the fantastic work, and we're excited to continue supporting your business growth!