# Getfly CRM Reviews **Vendor:** Getfly Vietnam JSC **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.9/5.0 **Total Reviews:** 4 ## About Getfly CRM Since our official establishment in 2012, Getfly is jubilant to become the leading CRM software provider in the VietNam market. To date, Getfly has been trusted and accompanied by over 5000 + Vietnam-based SME customers. With our hands-on experience implementing services to more than 200+ diversified business industries, Getfly has been enabling businesses to maximize their operational capacity and efficiency: Marketing to Sales, Sales to Sales, before and after Customer Consulting and Supporting, multiple-layered data security, flexible and agile data segmentation. As the result, 100% of customers are fully nurtured and start generating optimized revenue, avoiding any data/information leakage during the sales pipelines. At the same time, Getfly is not only empowering businesses to stay afloat and provide comprehensive customer support with its continuous feature upgrade, but also creating a synchronized and homogeneous system suited for seamless business growth. Getfly is working relentlessly to improve our product and service in order to bring the best customer experience to our valued customers and business partners. At Getfly, we firmly believe that Getfly is the solution for your businesses to reduce effort, and increase efficiency: as recommended and trusted by more than 5000 businesses in Vietnam. ## Getfly CRM Reviews ### 1. GetFLY CRM: Streamlining Customer Relationships and Boosting Business Success **Rating:** 5.0/5.0 stars **Reviewed by:** Furkan Çağlar G. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2023 **What do you like best about Getfly CRM?** What I like best about Customer Relationship Management Software is its ability to centralize and organize customer data, making it easier to manage and nurture client relationships effectively. **What do you dislike about Getfly CRM?** What I dislike about Customer Relationship Management Software is the potential for complexity and the need for thorough training to fully utilize all its features, which can be a barrier for some users. **What problems is Getfly CRM solving and how is that benefiting you?** Customer Relationship Management Software is solving the problem of disorganized customer data and communication by providing a unified platform, which benefits me by improving efficiency in managing customer relationships, leading to better customer service and increased sales opportunities. ### 2. An smoothly operationable and hassle free CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Mayank Raj P. | Associate Advisor, Consumer Services, Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about Getfly CRM?** The most helpful thing avout Getfly CRM is the flexibility of the interface and the option to chat, email and call simultaneously. It makes the associates life easier. **What do you dislike about Getfly CRM?** Getfly CRM seems to have a small bug with capturing real time data when it comes to metrics, I meas when work is flexible then the metrics should also improve in terms of schedule adherance. **What problems is Getfly CRM solving and how is that benefiting you?** Downloading the entire scheduling data, calculating matrics, providing feedbacks, routing issues, Workforce management, anticipation of flow of work, these are the benefits we get when we use Getfly CRM. ### 3. Optimizing Customer Success for Enhanced Growth **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Getfly CRM?** It's capacity to consolidate and structure customer information centrally, effective data management, simplifying customer relationship management, which is ultimately enhancing Business Growth **What do you dislike about Getfly CRM?** Exploring & learning the intracies of Getfly CRM require some effort and patience. It is challenging initially to grasp all the the aspects of it but with time and effort one can acquire better understanding and proficiency in utilizing it. **What problems is Getfly CRM solving and how is that benefiting you?** By Centralizing and organizing data, it simplifies the task of handling customer information. One can quickly locate the information they need without shifting through piles of disorganized data which is time consuming and prone to errors. This makes the process of managing customer information more efficient. ### 4. Easy to use CRM Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 06, 2023 **What do you like best about Getfly CRM?** Very good price for the software, easy to use and has everythign I need for my CRM needs. Every added benefit is overseeable and adjustable. **What do you dislike about Getfly CRM?** There is nothign I dislike, however, I am still wondering what the exact added benefit of this software is compared to the competitors. **What problems is Getfly CRM solving and how is that benefiting you?** Overview of my customer relation needs, making sure that Iwon´t miss any meetings and that the correspondence is colleted at one place to be overseen. ## Getfly CRM Discussions - [Getfly's mobile app is versatile and portable for someone who is often on the go](https://www.g2.com/discussions/getfly-s-mobile-app-is-versatile-and-portable-for-someone-who-is-often-on-the-go) - 1 comment, 1 upvote - [View Getfly CRM pricing details and edition comparison](https://www.g2.com/products/getfly-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A28%3A46+-0500&secure%5Bsession_id%5D=ef182f11-ad53-4d9c-83b8-5b89fa0908e5&secure%5Btoken%5D=01456723d6c51316b39ea32b5d4745dedede43281d451aa2ead6fd58bba017e9&format=llm_user) ## Getfly CRM Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Getfly CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,576 reviews) - [Bitrix24](https://www.g2.com/products/bitrix24/reviews) - 4.1/5.0 (574 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,137 reviews)