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Genie Backup Manager Reviews & Product Details

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Genie Backup Manager Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Genie Backup Manager, and what problem is it built to solve?

Genie Backup Manager is a file-level backup tool used to schedule backups of workstation data and user profiles, with options to restore backed-up files.

What company sizes is Genie Backup Manager designed for?

Genie Backup Manager is designed for teams across these company-size brackets:
  • Self-employed
  • 1–10 employees
  • 11–50 employees
  • 51–200 employees
  • 1,001–5,000 employees
  • 5,001–10,000 employees
  • 10,001 or more employees

Which industries is Genie Backup Manager built to serve?

Genie Backup Manager is built to serve these industries:
  • Construction
  • Health, Wellness and Fitness
  • Hospital & Health Care
  • Non-Profit Organization Management
  • Retail
  • Hospitality
  • Computer Software

Does Genie Backup Manager offer an open API, and what does it integrate with?

Genie Backup Manager does not offer an open API.

What support options are available, and is live/human support included?

Support is available through email and a help desk.

Genie Backup Manager Reviews (4)

Reviews

Genie Backup Manager Reviews (4)

3.4
4 reviews
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EP
Erick P.
System Engineer
Mid-Market (51-1000 emp.)
"Genie Backup Manager is very efficient to make backups"
3.5/5
What do you like best about Genie Backup Manager?

Genie Backup Manager offers backups with AES encryption, which is the most reliable security algorithm today. I also like that the software allows you to schedule the backup with date and time, as well as you decide whether to do it with the session open or not. It also has several energy options that are very useful. Review collected by and hosted on G2.com.

What do you dislike about Genie Backup Manager?

The speed of backup is excessively slow and uses many computer resources, so it is advisable not to use the computer while a backup is being carried out. Review collected by and hosted on G2.com.

Andreas R.
AR
Andreas R.
IT Supporter
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Easy to use decent backup manager"
2.5/5
What do you like best about Genie Backup Manager?

Genie Backup Manager is an easy to use backup manager. It has an easy to use interface, and it's easy and fast to configure file level backups and set up schedules. There's a lot of configuration options and you can also set it to backup to Amazon cloud. Review collected by and hosted on G2.com.

What do you dislike about Genie Backup Manager?

While the interface is pretty fresh, it feels like the functionality is somewhat outdated and Genie9 is focusing more on its other suites of consumer backup solutions. While local backups work great, backing large amounts of files to Amazon works really sluggishly. Genie Backup Manager also lacks a lot of enterprise features and is really mostly suited for the entrepreneur or small business user, who requires a cheap solution that works great locally. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Simple backup sw for file level backups"
4/5
What do you like best about Genie Backup Manager?

We used Genie Backup Manager for making simple file level backups on workstations and while it lacks enterprise functionality it performed really well on the individual workstations.

It has all the functionality you can expect from a consumer/soho backup product.

It's very easy to set up and get started with.

Scheduling and selecting files to backup works very smoothly.

Restoring the backup is fast and powerful.

You can get activity logs sent to you through emails. Review collected by and hosted on G2.com.

What do you dislike about Genie Backup Manager?

Lack of business support. They do have FAQS and articles however we lack access to a technical hotline or call-in number.

It struggles with backing up to cloud storage

It lacks full image backup capability.

It cannot backup virtualized machines.

It looks like Genie is shifting away from this product onto more consumer oriented products.

The ability to restore from network locations did not work very well for us. We were unable to verify if it was just due to our network locations or because the program fails at this aspect. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Clean-cut UI & easy to use"
3.5/5
What do you like best about Genie Backup Manager?

The UI of the program is very clean and easy to navigate through which makes planning and scheduling your backups a breeze. It is quite intuitive to use and would satisfy 95% of the consumers looking for a basic backup program out there. Review collected by and hosted on G2.com.

What do you dislike about Genie Backup Manager?

Because it stays clean and basic, it is missing some advanced functionality that could be beneficial for the more advanced user. Review collected by and hosted on G2.com.

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Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.