# Gengo Reviews **Vendor:** Gengo **Category:** [Document Translation Services](https://www.g2.com/categories/document-translation) **Average Rating:** 4.3/5.0 **Total Reviews:** 4 ## About Gengo Gengo is a people-powered translation platform that allow direct order or API integration that allow individuals and businesses worldwide can dynamically order translations from a network of pre-tested translators working across 37 language pairs. ## Gengo Reviews ### 1. Fast and Professional Translation Service! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2019 **Describe the project or task Gengo helped with:** Our team was seeking to create advertisement materials for a global scale. Gengo's translations have made it easy to have high quality translations for a relatively inexpensive cost. **What do you like best about Gengo?** Gengo's translators are very speedy in the amount of time that it takes to produce a translation. Our sales rep and their team are also very responsive to any corrections/adjustments needed (and tend to produce results quicker than the initial expected time). The service is very cost-efficient. I also like how we can select what level of translation and what type of materials we are looking to translate - this allows a subject expert and a proofreader to ensure a high quality translation. **What do you dislike about Gengo?** The file types they accept are limited. Also, some of the translations don't fully embody what we are asking for, however, the team does a very good job of working with us to ensure that both meanings align. **What problems is Gengo solving and how is that benefiting you?** Our materials are being applied on a larger world scale. We can interact with and reach more people. The translating team is very knowledgable in their specific languages. ### 2. Quick and efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2019 **Describe the project or task Gengo helped with:** We use Gengo to translate text on our social ads and landing pages to provide a better and more cohesive experience for our users. **What do you like best about Gengo?** I like that you are allowed to request edits to the translations provided. For example, if they provide you with a translation for a word that doesn't make sense for your business, you can request as many edits as you want until you're happy with the results. **What do you dislike about Gengo?** This isn't too much of a downside as they are usually pretty fast for the turn around time, but the estimated time is 7 hours per translation. Often it is a lot quicker (usually within an hour or two), but this sometimes causes issues with planning. But like I said, they're generally pretty quick. **What problems is Gengo solving and how is that benefiting you?** We're using Gengo to solve our text translations for our social ads and specific landing pages. ### 3. Simple-to-use, speedy translations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2019 **Describe the project or task Gengo helped with:** We realized that we had a sizable chunk of users in other countries and wanted to test targeting by languages. Our marketing copy is pretty short and sweet, so most traditional translation services/tools were too complicated for us, and Google Translate isn't reliable. We're able to translate short copy pretty quickly for a very affordable rate. **What do you like best about Gengo?** Gengo has pretty great turnaround time and accurate estimates for time and cost. **What do you dislike about Gengo?** The user interface for asking questions and submitting corrections isn't the best. **What problems is Gengo solving and how is that benefiting you?** My team is able to translate our marketing copy very quickly at a competitive rate. ### 4. Low cost professional translations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2018 **Describe the project or task Gengo helped with:** I utilized Gengo's services while working at an advertising agency for a client project. The project was a campaign implemented in over 10 different Southeast Asian countries, therefore requiring multiple languages. Specifically, the content requested for translations was regarding a webpage explaining the rules for a contest that was a part of the campaign. **What do you like best about Gengo?** The pricing. Because of Gengo's business model, which utilizes freelance individuals (stay-at-home moms and dads, part time workers, university students, etc.) who are capable enough in both languages required, the pricing is accordingly cheaper than utilizing a traditional professional translation agency. Related to this, the content can literally be 1 paragraph, if that's all that's required. Of course, this means that you can't expect the high quality of a professional translation agency - so it must be used for appropriate purposes (where quick speed, low cost are required relative to the volume needed). **What do you dislike about Gengo?** It's not so much a dislike, as it's expected, however, the lower cost and "peer-to-peer" type service does mean you do have to be aware of reviewing the translated content a bit more yourself, and may not be able to rely on the services if the translation has business critical impacts. Basically, it may take a bit more of your time to manage quality, review things, etc. **Recommendations to others considering Gengo:** Getting satisfaction out of Gengo relies heavily on understanding what types of translations are suited for this system, and which are not. For non-business critical content in high (or low, for that matter) volumes, that need to be on a low budget, this is a great option. - [View Gengo pricing details and edition comparison](https://www.g2.com/products/gengo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+16%3A53%3A10+-0500&secure%5Bsession_id%5D=1442cf36-3144-43ef-b4e7-98f1f1521bd2&secure%5Btoken%5D=f6cc94c171821d8700bb5716f273101374461c534f7b3d3b1a4a6f546a693ac7&format=llm_user) ## Gengo Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Generative AI** - AI Text Summarization - AI Text-to-Speech **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Gengo Alternatives - [BLEND Localization](https://www.g2.com/products/blend-localization/reviews) - 4.4/5.0 (51 reviews) - [Alconost](https://www.g2.com/products/alconost/reviews) - 4.8/5.0 (153 reviews) - [Translated](https://www.g2.com/products/translated/reviews) - 4.3/5.0 (29 reviews)