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LILT Reviews & Provider Details

LILT Media

LILT Demo - LILT Platform Homepage
Manage, fine-tune AI models and produce global content with LILT's AI platform.
LILT Demo - LILT Translate
Translate a variety of file types and formats through LILT Translate.
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LILT Reviews (103)

Reviews

LILT Reviews (104)

4.4
104 reviews

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Verified User in Research
AR
Mid-Market (51-1000 emp.)
"Outstanding Team and User-Friendly Platform"
What do you like best about LILT?

LILT's professional team is the best part of our partnership with them. Their platform is also easy to use. Review collected by and hosted on G2.com.

What do you dislike about LILT?

Currently, we need to do a lot of additional work to sync our repeat translations, but that will get better with additional jobs in LILT. Review collected by and hosted on G2.com.

Chris S.
CS
Web Designer; Front End Developer
Financial Services
Enterprise (> 1000 emp.)
"Exceptional Support and Willingness to Help"
What do you like best about LILT?

They are always willing to help find a solution Review collected by and hosted on G2.com.

What do you dislike about LILT?

Nothing, LILT could only be highly recommended by me Review collected by and hosted on G2.com.

David U.
DU
Co-founder and Operations Director
Small-Business (50 or fewer emp.)
"Nice system, but needs improvements"
What do you like best about LILT?

Their support is great, the system is good and easy to use. Review collected by and hosted on G2.com.

What do you dislike about LILT?

The QA feature is slow, with several errors (like not taking into account the tags), shows many errors that aren't errors. We have to do the QA for each page, so we have to spend a lot of time going into each single page, clicking on launch QA, reviewing errors that aren't errors, ignoring errors and clicking on Done, and that time is not paid. There are projects with just a few words per page and over 100 pages, so the time spent for it is huge. When the project is updated with new words in various pages (i.e. 10 pages, 500 new words), you have to do the QA again for ALL the pages in the project, even if the update did not affect those pages. So you have to do the QA for 150 pages and only 10 of them had changes. Also, the QA shows terminology errors that have been translated according to the terminology.

The system doesn't log the time if you don't do anything on it for 30 seconds, so if you have to find some reference, meaning, log queries, etc. and it takes you more than 30 seconds, you are not going to be paid for that time, which is confusing, because you are not going to be paid for the segments you spend more time on.

I receive emails saying that the revisions are ready and that I should check them, but nothing is shown in the revisions page.

The reports page shows different values than the ones you are finally paid. Review collected by and hosted on G2.com.

Vinita S.
VS
Coordinator
Small-Business (50 or fewer emp.)
"They will not bargain much about rates so that is good but not sure if they have many projects."
What do you like best about LILT?

Their Invoicing system makes our lives easy. Review collected by and hosted on G2.com.

What do you dislike about LILT?

I like working on trados more than Lilt platform. On an offline platform we always have a better speed. There are no time-out issues. Then the way Trados provides suggestions is very different and better than Lilt platform. I also would like to mention that since I have been part of just one project, maybe I am not that habitual to it.

I also do not know about the system of how the projects are assigned. I have been on Lilt's list for a long time but do not know why I was not considered for any more projects. There should be some income every month (even if it is less) which motivates us to get connected and active.

I am very much interested in another project with Lilt and I am also open to any feedback as feedback helps us to grow. Review collected by and hosted on G2.com.

Gemma Eastabrook-Bonet MITI MCIL E.
GE
Translator from English into Catalan and Spanish (Spain)
Small-Business (50 or fewer emp.)
"Nice type of projects"
What do you like best about LILT?

They seem to have an easy-going approach to everyday processes and interaction with partners, and they offer interesting projects. Review collected by and hosted on G2.com.

What do you dislike about LILT?

I miss more interaction or support from a dedicated PM for the specific project I work on. I am currently working on a continuous localization project, and some reference files were provided at the start of this project, but the files come automatically through the platform, so there is no engagement with anybody if needed. The main project glossary sheet has not been updated, and I don't know who to ask to get it updated or send a query regarding terminology issues. Review collected by and hosted on G2.com.

Melocco R.
MR
Freelance translator, interpreter
Small-Business (50 or fewer emp.)
"A dedicated team, constantly improving the Lilt Tool."
What do you like best about LILT?

One of the best things is that I do not have to write lengthy invoices copying strings of numbers, and payment is automatic. The new look of Statistics and the fact that most reviews are available later too are a very good bonus. Review collected by and hosted on G2.com.

What do you dislike about LILT?

Addressing ppl in the informal or the formal conjugation should be decided before we start the translation process or post-editing. It will have consequences in more important languages like Spanish, Russian, French or German, too.

I do not know how exactly screen time is computed. But despite my attempts at control, it still happens to me sometimes that I leave the Tool on while I am researching something. That should not inflate statistics as long as the surface is inactive for a while.

There should be some way to rearrange a longer sentence with the tags. Hungarian would many times prefer an entirely different structure to sound natural but it would take me a very long time to figure out where the tags should go so I leave it trying to adjust to English preferences in structure.

Last, but not least, the QA process is severely damaged. QA is asking me to provide the exact equivalent of English words such as "the", "we" and "for". Hungarian does not use prepositions, and we do not use pronouns with verbs (except when we want to emphasize the subject in contrast to somebody else. Sometimes we use an article where English does not and the reverse is also true. In other words, translating itself is judged by the QA process as an error. A similar thing is when the punctuation is different due to different habits of the two languages.

Three-letter abbreviations are more and more frequent in English, they should be in a glossary - always. Otherwise it takes lengthy research to find out what is the likely solution. Review collected by and hosted on G2.com.

Mami K.
MK
Translator & Linguist
Small-Business (50 or fewer emp.)
"Well organized company, and they do care about the translation quality"
What do you like best about LILT?

PMs are doing a great job. They are responsive, pay attention to details, and maintain positive attitudes. Their platform is very well-organized and easy to use. Review collected by and hosted on G2.com.

What do you dislike about LILT?

The IT department is not helpful by design. It is unclear when I should ask for help from IT and when I should directly contact PMs. When I submit a ticket, their TAT is kind of slow (more than 24 hours); in most cases, it is too late to deliver the work on time. In contrast, PMs responded very quickly and they can solve most of my issues.

Also, I do care about their new review procedure; it requires reviewers to click too many categories and slows me down to review. And I feel like these too many categories do not necessarily help translators to improve their translation. Review collected by and hosted on G2.com.

Yonggi Gray A.
YA
Freelance Translator from English to French
Small-Business (50 or fewer emp.)
"Working for LILT & learning from their AI tool."
What do you like best about LILT?

Their Machine Translation software is perfect to verify if there is consistency in our Translation.

I also enjoy the Q&A session for proofreading.

The verification process before we complete a task is good for review. Review collected by and hosted on G2.com.

What do you dislike about LILT?

I don't like some little issues related to the AI process verification... It doesn't allow the Translators to review as a human the whole content.

This week particularly, I received an assignment but I saw some bad Translation made by someone else or AI tool in the platform.

When we tried to correct it, it reappear and sometimes refuse to accept corrections. Review collected by and hosted on G2.com.

Juan Antonio C.
JC
Senior Translator
Mid-Market (51-1000 emp.)
"Love to work with LILT's AI platform because it is incredibly state-of-the art and highly efficient"
What do you like best about LILT?

It allows me to translate/review text in a platform that features several tools at the same platform: contextual MT translation assisted by AI, Terminology, Translations memory management, Quality Assurance & Spelling compulsory automatic checks, Automatic segments populations...

The interface is very intuitive and easy to use, and one thing I really appreciate form LILT is that I can work from anywhere in the world with any computer, no need to instal anything. Review collected by and hosted on G2.com.

What do you dislike about LILT?

The interface still need some improvements. I would like that we, the editors, could move the text by selecting it and dragging it to another position, for example. Review collected by and hosted on G2.com.

VT
Mid-Market (51-1000 emp.)
"Happy to work with Lilt"
What do you like best about LILT?

Translation quality, managers are highly qualified Review collected by and hosted on G2.com.

What do you dislike about LILT?

Luckily, I do not have anything to say here Review collected by and hosted on G2.com.

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