Top 10 Genesis Voice Alternatives & Competitors

Research alternative solutions to Genesis Voice on G2, with real user reviews on competing tools. UCaaS Platforms is a widely used technology, and many people are seeking quick, popular software solutions with voicemail to email, conference transcripts, and tenancy flexibility. Other important factors to consider when researching alternatives to Genesis Voice include ease of use and reliability. The best overall Genesis Voice alternative is Zoom Workplace. Other similar apps like Genesis Voice are Webex Suite, Dialpad Connect, Nextiva, and Genesys Cloud CX. Genesis Voice alternatives can be found in UCaaS Platforms but may also be in VoIP Providers or Video Conferencing Software.

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Best Paid & Free Alternatives to Genesis Voice

Zoom Workplace
Webex Suite
Dialpad Connect
Nextiva
Genesys Cloud CX
GoTo Connect
RingEX
Zoho Meeting

Top 10 Alternatives to Genesis Voice Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Genesis Voice stacks up to the competition and find the best product for your business.

Zoom Workplace

By Zoom

4.5/5

(55,532)

Product Description

Categories in common with Genesis Voice:

By Cisco

Product Description

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By Dialpad

Product Description

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Categories in common with Genesis Voice:

UCaaS Platforms

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Genesys Cloud CX

By Genesys

4.4/5

(1,506)

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

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By GoTo

Product Description

GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service

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By RingCentral

Product Description

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By Zoho

Product Description

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By 8x8

Product Description

Categories in common with Genesis Voice:

UCaaS Platforms

CTM (formerly CallTrackingMetrics)

By CTM

4.5/5

(759)

Product Description

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.

Categories in common with Genesis Voice:

UCaaS Platforms