---
title: Gearbox Reviews
meta_title: 'Gearbox Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 13 reviews by the users' company size, role or industry to
  find out how Gearbox works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 13
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Gearbox Reviews
**Vendor:** Gearbox Fleet Software  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 13
## About Gearbox
Gearbox is a cloud-based fleet maintenance and compliance tool that helps businesses manage work orders, maintenance schedules, inventory, and more. The software centralizes fleet maintenance and compliance by providing features to schedule services, repairs, and inspections. It manages parts inventory, tracks employee training, and automates NHVAS/NHTSA compliance reviews. GEARBOX also integrates with telematics for odometer tracking and accounting software for purchase orders.



## Gearbox Pros & Cons
**What users like:**

- Users praise the **ease of use** of Gearbox, highlighting its intuitive interface and streamlined setup for efficiency. (9 reviews)
- Users value the **easy setup** of Gearbox, enabling quick onboarding and efficient use with minimal training required. (6 reviews)
- Users value the **simplicity** of Gearbox, enjoying seamless organization and management of field service tasks. (6 reviews)
- Users commend Gearbox for its **installation ease** , noting a straightforward setup and user-friendly interface that enhances efficiency. (5 reviews)
- Users value the **excellent customer support** from Gearbox, enhancing the overall experience and smooth implementation process. (4 reviews)
- Easy Implementation (4 reviews)
- Reliability (4 reviews)
- Tracking Efficiency (4 reviews)
- Users find Gearbox's **easy integration** invaluable for streamlining operations and enhancing collaboration across all roles. (3 reviews)
- Efficiency Improvement (3 reviews)

**What users dislike:**

- Users desire **more advanced customization options** for reports and dashboards to enhance their tailored insights. (3 reviews)
- Users experience **slow performance** with Gearbox, particularly when managing larger workloads, impacting overall productivity. (3 reviews)
- Users express a need for better **customization options** , indicating challenges in tailoring reports and dashboards effectively. (2 reviews)
- Users find the interface **needs improvement** , as clarity and responsiveness can hinder the overall experience. (2 reviews)
- Users find the **learning curve challenging** , as features lack clarity and the interface feels unintuitive at times. (2 reviews)
- System Lag (2 reviews)
- Bugs (1 reviews)
- Feature Issues (1 reviews)
- Feature Limitations (1 reviews)
- Integration Issues (1 reviews)



- [View Gearbox pricing details and edition comparison](https://www.g2.com/products/gearbox/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-25+18%3A14%3A28+-0500&secure%5Bsession_id%5D=ac70a335-fa8c-4095-a462-a81d5a3693c8&secure%5Btoken%5D=4d9c876738837f757d0d3e2485219dbe8e01a3c1e461a6980f2ab97056506b47&format=llm_user)

## Gearbox Features
**Vehicle Management**
- Inventory
- Fuel Management
- Maintenance
- Vehicle Tracking

**Reporting**
- Expense reporting
- Fuel reports
- Vehicle reporting
- Service costs

**ELD Compliance**
- Hours Logged
- Preventive Maintenance
- DVIR
- Offline Access

**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**Driver Management **
- Onboarding
- Safety
- Driver Tracking
- Driver Behavior

**Deliveries**
- ETAs
- Proof of delivery
- Route Optimization

**Task Alerts**
- Maintenance alerts
- Mileage reminders
- Notifications

**Dashcam**
- Automatic Incident Detection
- Safety Score
- Automated Footage Upload

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**Planning**
- Calendar
- Maintenance priority
- Scheduling

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Analytics**
- Vehicle Performance
- Driver Performance
- Costs

**Work Orders**
- Approval and Rejection
- Automatic service records
- Shop communication
- Inspection

**Agentic AI - Fleet Management**
- Proactive Assistance
- Decision Making
- Multi-step Planning
- Collision Detection
- Natural Language Interaction
- Facial Recognition

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Generative AI - Fleet Management**
- Text Summarization

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