Fullbay Reviews & Product Details

Never get behind on invoicing, scheduling or miss adding a parts charge to a customers bill again! Fullbay streamlines your shop’s processes, leading to more efficient techs and happier customers. Track preventive maintenance, submit DVIR reports, and give your clients access to authorize work and check on the status of their repair through our customer portal. Fullbay lives in the cloud, meaning you can access it from anywhere -- even while you’re on vacation. Don’t shackle yourself to the shop any longer; get Fullbay and get back to your life. Some Frequent Q/A's: In what ways can Fullbay help me increase technician efficiency? Fullbay has the capability to track tech efficiency and utilization in real time. By knowing tech efficiency, you can increase revenue per labor hour and manage your shop better. How can Fullbay help my mobile techs? Fullbay works on any device that connects to the internet. So, your mobile techs can create an estimate, create invoices, and collect payments- all from the side of the road. How can Fullbay help me manage my inventory? With Fullbay, a shop can track parts to service orders, manage returns, mark up parts, and use a vendor portal to order parts quickly. These features help shops drastically reduce inventory losses, increase revenue on parts, and minimize the time it takes to get the parts needed to complete repairs. How can Fullbay help my shop increase our level of customer service? Fullbay provides a customer portal for all of your customers. The portal allows your customers to see the progress of their repairs, their repair history, invoices and payments. This feature reduces calls to your office and offers transparency between the shop and the customers. Don't forget to check out our free tools you can use today for your shop: -VIN Decoder (fullbay.com/tools/vin/) -Shop Profit Calculator (fullbay.com/tools/roi/) -Parts Markup (fullbay.com/tools/markup/)

Product Website

Seller

Fullbay

Discussions

Fullbay Community

Languages Supported

English

Overview by

Aaron Treguboff (Director of Marketing)

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Fullbay Media

Streamline Approvals using Fullbay

Fullbay Demo - Build Detailed Estimates with Ease

Build Detailed Estimates with Ease with Fullbay

Invoice with Confidence with Fullbay

Fullbay Demo - Simplify Your Parts Ordering

Simplify Your Parts Ordering with Fullbay and Fullbay Marketplace

Fullbay Demo - Effortless Service Requests

Effortless Service Requests with Fullbay

Fullbay Demo - Keep Your Customers in the Loop

Keep Your Customers in the Loop with Fullbay's Customer Portal

Get a quick overview of how Fullbay can help you streamline your shop's operations.

Learn how Fullbay can bring you more freedom to run your shop efficiently.

Hear from Robert over at Impulse Repair Inc about how implementing Fullbay immediately gave him more time to attend to his shop.

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Mariah P.

Scanner

Small-Business (50 or fewer emp.)

3/27/2026

"Fullbay Keeps Shop Operations Organized and Streamlines Data Entry"

5/5

What do you like best about Fullbay?

I’ve been using Fullbay mainly for data entry and overall, it’s been a solid tool for managing shop operations.

One thing I really like is how everything is organized in one place. Entering invoices, work orders, and customer information is pretty straightforward once you get used to the system. It definitely helps speed up the data entry process compared to doing things manually or across multiple platforms. The fact that it’s cloud-based also makes it easy to access from anywhere, which is super convenient. Review collected by and hosted on G2.com.

What do you dislike about Fullbay?

I will say there is a bit of a learning curve at first. Some features can feel a little overwhelming, especially if you’re new to the system. At times, it can also feel a little slow depending on what you’re doing, but once you get familiar with it, it becomes much easier to navigate. Review collected by and hosted on G2.com.

What problems is Fullbay solving and how is that benefiting you?

Fullbay helps solve several business problems for me, especially when it comes to data entry and organization. Before using it, information like invoices, customer details, and work orders could feel scattered and repetitive to manage. With Fullbay, everything is in one place, which makes it much easier to stay organized and avoid duplicating work. Review collected by and hosted on G2.com.

Taylor W.

Small-Business (50 or fewer emp.)

3/27/2026

"Great for Service Orders and Time Tracking, but Too Many Steps and Refresh Issues"

3.5/5

What do you like best about Fullbay?

Fullbay has made it easy to create service orders for our techs and to keep track of the time spent on jobs Review collected by and hosted on G2.com.

What do you dislike about Fullbay?

There are somethings on the office side that take so many steps to get to one thing. The program tends to not refresh automatically for us so unless we refresh the browser, it does not refresh. Our techs have a hard time with entering in parts beacause there has been an ongoing issue with Fullbay automatically changing the part number to a completely different one. I have contacted support many times and have been told each time that they are aware and that is it just an issue. Review collected by and hosted on G2.com.

What problems is Fullbay solving and how is that benefiting you?

It has made it easier for our office workers to assign work to the techs out on the floor without having to go and locate them to hand them a work order. This is a benefit because it has eliminated the time spent walking around the shop and the time spent writing things down with pen and paper which we were doing before using this program Review collected by and hosted on G2.com.

mamcwill .

Small-Business (50 or fewer emp.)

3/27/2026

"Data-Rich Diesel Shop Management Software"

5/5

What do you like best about Fullbay?

I appreciate Fullbay's extensive systems for managing customers, vehicles, techs, billable time, parts ordering, and inventory, which give us more data than we've ever had with any other software. I like having so much data available for making management decisions. It's also great that Fullbay continually improves and keeps up with technology, including by integrating AI as that develops in our world. I know that Fullbay is building the product to best serve their very diverse customers' needs, and being part of the customer advisory board is a privilege for us, giving us the opportunity to give feedback to the Fullbay decision makers. I value the specific reports Fullbay provides, like those on tech productivity, which help us assess where individuals are doing well and where the shop can improve as a whole. Review collected by and hosted on G2.com.

What do you dislike about Fullbay?

Sometimes I wish it ran faster, especially for larger reports that take a while to pull up. I wish I could build my own reports to select specific data I want to see and then sort within that report. I currently export to Excel to manipulate the data how I want, but being able to do it in Fullbay would be awesome. It felt like a steep learning curve to get up to speed with Fullbay software when we first started using it because there is so much going on in Fullbay, but any change is hard when, and it's possible the onboarding process has improved since we started using it nearly 5 years ago. Review collected by and hosted on G2.com.

Pat B.

Owner/Manager

Small-Business (50 or fewer emp.)

4/9/2026

"Seamless Parts-to-Invoice Flow with Fullbay"

5/5

What do you like best about Fullbay?

I like the parts and service integration on the Service Order. I like that once a part is entered, it's information "follows through" to the invoice. Review collected by and hosted on G2.com.

What do you dislike about Fullbay?

The only problem we have had with Fullbay is "slow processing" on large service orders with 20+ action items. The delay after a part entry is quite annoying. Review collected by and hosted on G2.com.

Christina T.

Co-Owner

Small-Business (50 or fewer emp.)

3/30/2026

"Easy and Simple Platform Experience"

5/5

What do you like best about Fullbay?

I would like to provide some feedback regarding the platform's ease of use and simplicity. Currently, there are multiple paths to access the same features. Review collected by and hosted on G2.com.

What do you dislike about Fullbay?

Currently, there are multiple paths to access the same features, which can be confusing. I suggest streamlining the interface to ensure a more direct and consistent user experience. Review collected by and hosted on G2.com.

Brock B.

SHOP FOREMAN

Small-Business (50 or fewer emp.)

3/27/2026

"Easy for Techs and Customers to Use"

4.5/5

What do you like best about Fullbay?

HOW EASY IT IS TO USE BOTH FOR THE TECH AND CUSTOMER Review collected by and hosted on G2.com.

What do you dislike about Fullbay?

WHEN YOU FORGET TO CHECK SKIP DIAG AND THE GUYS ON THE FLOOR DONT CATCH IT AND THE JOB ISNT LISTED AS DONE BECAUSE THEY DID ALL THE WORK UNDER DIAG TIME Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Small-Business (50 or fewer emp.)

3/27/2026

"Easy Setup and Training That Fit Our Shop’s Work and Inventory Tracking"

4.5/5

What do you like best about Fullbay?

It aligns perfectly with what our shop needed to track work and inventory. The setup process was easy and training was available for our staff in the different areas they work within. Review collected by and hosted on G2.com.

What do you dislike about Fullbay?

There are some instances where the process isn't as fluid as I would like. They also do not handle credit/refunds in an easy manner. Review collected by and hosted on G2.com.

Jenna R.

CEO

Small-Business (50 or fewer emp.)

12/5/2025

"Best Affordable Solution for Comprehensive Customer Logging"

4.5/5

What do you like best about Fullbay?

This software stands out as the best affordable option available, and it successfully logs everything we require for our customers. Review collected by and hosted on G2.com.

What do you dislike about Fullbay?

The customization options for invoices and reports could be improved. I would appreciate having more flexibility to tailor these features to better suit my needs. Review collected by and hosted on G2.com.

What problems is Fullbay solving and how is that benefiting you?

Fullbay fixes the chaos that happens in a heavy-equipment repair shop. It replaces paper work orders, lost notes, and messy spreadsheets with one clean system where jobs, parts, labor, and invoices are tracked correctly. It keeps us organized, speeds up billing, stops mistakes, and makes sure every job is documented. The biggest benefit is clarity, I always know what’s going on with each unit, what parts are needed, and what work is approved. It saves time, reduces stress, and helps the business run smoother. Review collected by and hosted on G2.com.

Ginger E.

Office Administrator

Small-Business (50 or fewer emp.)

3/18/2026

"Many Functions in One Program"

5/5

What do you like best about Fullbay?

I like the many functions that you can do within the one program. Review collected by and hosted on G2.com.

What do you dislike about Fullbay?

We are a small business and find that sometimes trying to remove parts from a work order can get very confusing. Review collected by and hosted on G2.com.

Chelsea V.

HR, AP, Office Manager

Small-Business (50 or fewer emp.)

3/19/2025

"Fullbay helps with our customer base!"

5/5

What do you like best about Fullbay?

We do our invoicing, keep our customers info, and integrate with QuickBooks. This program is the only one I can find to work properly for our Diesel Mechanic shop versus other programs. Review collected by and hosted on G2.com.

What do you dislike about Fullbay?

Can sometimes be hard to integrate and also if not set up properly from the very beginning there will be parts of the software that you can not use correctly. Review collected by and hosted on G2.com.