[ Fullbay Reviews ](https://www.g2.com/products/fullbay/reviews) [ Fullbay Reviews ](https://www.g2.com/products/fullbay/reviews) # Fullbay Features ##### ## Reporting (5) Expense reporting Allows users to see vendor spend, vehicle operating costs and other expenses Vehicle reporting Provides a list of all vehicles with details such as mileage or maintenance status Service costs Allows users to review weekly, monthly or annual service costs Customizable Reports Alter the layout and content of reports Historical Reporting Information, data and reports that are being tracked over time Show More ##### ## Task Alerts (5) Preventive Maintenance Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Mileage reminders Allows users to set up automatic task notifications when the vehicles have travelled a certain amount of miles Notifications Allows users to set up email and text notifications to alert whenever maintenance is needed Mobile Alerts Notifications via mobile devices Equipment Maintenance Manage procedures that ensure organizational equipment remains in working condition Show More ##### ## Planning (5) Calendar Provides user with a calendar of upcomign maintenance activities such as inspections Maintenance priority Allows users to set maintenance priorities by vehicle or group of vehicles Scheduling Creates and manages maintenance schedules based on equipment availability Task Scheduling Track and manage the scheduling of tasks Maintenance Scheduling Schedule predetermined or ad hoc maintenance services and labor requests Show More ##### ## Work Orders (4) Approval and Rejection Allows users to manually approve or reject a request for maintenance on a vehicle. Automatic service records All reports on vehicle maintenance are automatically kept on record. Shop communication Allows users to evaluate various vehicle maintenance shops that are in the area. Inspection Provide standard templates to conduct inspections and document findings Show More ##### ## Shop Management (5) Estimates and Invoicing Generates estimates and invoices for customers, and allows for digital approval and payments. Parts Purchasing Supports ordering of parts, either natively or through integrations with vendor marketplaces. Inventory Management Tracks inventory across all locations, and set alerts for restocking. Service Orders Manages workflows for receiving service requests, monitoring their ongoing status, and completing them. Labor Tracking Tracks technician hours worked to improve accuracy in estimates and invoices. Show More ##### ## Technician Tools (3) Preventative Maintenance and Inspections Creates tasks for preventative maintenance and inspections as mandated by law. Task Alerts Notifies technicians when they have been assigned to a new service order, or when a pending task needs their attention. Labor Times and Wire Diagrams Allows technicians to access wiring guides and industry-standard references for repair times. Show More ##### ## Customer Management (2) Repair Updates Sends reminders and confirmations about repairs and scheduled maintenance tasks, and allows for pictures and documents to be included. Customer Portal Provides a self-service portal for customers to submit service requests via their preferred communication channel. Show More ##### ## Operations Management - Auto Shop Management (5) Appointment Scheduling Manages an appointment calendar, allocates service times and assigns jobs to technicians. Inventory Management Tracks inventory levels and automates reordering processes. Task Management Manages work orders, tracks progress on repairs, and ensures timely completion. Digital Vehicle Inspection (DVI) Manages vehicle inspection data, including storing photos, videos, and notes for maintenance, diagnosis, and repairs. Employee Management Manages work schedules, tracks employee productivity, and handles payroll. Show More ##### ## Customer Relationship Management - Auto Shop Management (3) Automated Reminders Automates reminders and follow ups for appointments. Marketing Provides marketing functionalities like creating and managing campaigns, automated communication, targeted messaging, etc. CRM Manages customer information, service history, and communication. Show More ##### ## Financial Management - Auto Shop Management (3) Reports and Analytics Provides detailed reports on business metrics. Billing and Invoicing Automates creation of invoices and receipts. Estimating Creates detailed cost estimates for services and repairs. Show More ##### ## Additional Functionality (86) Parts Management Track parts inventory levels and manage re-stocking Repair Tracking Allows service businesses to track ongoing repairs AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Generative AI Use AI to generate content in the form of text, images, videos, etc. Warranty Tracking Track the duration and expiration of warranty as well as any obligations under that warranty Tire Management Allows fleets and service businesses to track the condition of tires on their vehicles Work Order Management Creating, assign, and track jobs and/or tasks for work orders Vehicle Information Allows fleets and service businesses to track information about their vehicles. Third-Party Integrations Set up connections to third-party platforms to improve business processes Real-Time Monitoring Active monitoring of systems, applications, or networks Inspection Management Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Fuel Tracking Monitor and track fuel consumption and costs Service History Track work performed and resources used for past customers, sites, or assets Accounting Integration Integrate with a third-party accounting system API Application programming interface that allows for integration with other systems/databases Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Inventory Management Track and manage inventory levels to maintain proper supply Multi-Location Manage and support multiple locations Cost Tracking Process to track, record, and analyze expenses that occurred over the entire duration of a given project Activity Tracking Track and document all activities across devices, networks, and other systems Document Management Store, manage, and track all electronic documents in a centralized location Job Management Manage and track all job information and associated tasks Parts Management Track parts inventory levels and manage re-stocking SMS Messaging Send messages via SMS CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Scheduling Plan availability and assign specific time slots for tasks and resources Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Inventory Management Track and manage inventory levels to maintain proper supply Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Repair Tracking Allows service businesses to track ongoing repairs Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Service History Track work performed and resources used for past customers, sites, or assets Electronic Payments Electronically collect payments for goods or services Vehicle Tracking Real-time vehicle tracking for monitoring location, route, speed, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Work Order Management Creating, assign, and track jobs and/or tasks for work orders Transaction History Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Generative AI Use AI to generate content in the form of text, images, videos, etc. Maintenance Scheduling Schedule predetermined or ad hoc maintenance services and labor requests Inspection Management Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Inventory Control Monitor product stock levels Job Costing Calculate total itemized costs, including initial costs and any changes Order Management Manage and track customer orders for goods, investments, or any other purchases Third-Party Integrations Set up connections to third-party platforms to improve business processes API Application programming interface that allows for integration with other systems/databases Employee Time Clock Tracks the time an employee has worked VIN Decoder Purchase Order Management Create, send, and track purchase orders and their statuses Labor Rates Track, manage, and standardize customer rates for services performed by technicians Quotes/Estimates Generate quotes or estimates for customers Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Payroll Management Manage employee salary processes, data, taxes, and records administration efficiently Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Customizable Reports Alter the layout and content of reports QuickBooks Integration Integrates with QuickBooks Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Cost Tracking Process to track, record, and analyze expenses that occurred over the entire duration of a given project Multi-Location Manage and support multiple locations Billing & Invoicing Create, manage, and send invoices or bills to customers AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Progress Tracking Reporting on how each user, task or process has advanced since its initiation Time Tracking Measure and track time including hours worked and paid time off (PTO) Marketing Management Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding Appointment Scheduling Schedule appointments via a calendar Customer History Access previous interactions or concerns to maintain customer relationships Point of Sale (POS) Accept and process customer payments for products or services using hardware and software Reminders Timed notification for any upcoming task, deadline, appointment, or activity Job Tracking Track and visualize the status of an ongoing job and the time spent on tasks or projects Labor Cost Reporting Report on the allocation and distribution of labor costs across projects VIN Lookup Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Prioritization Arrange tasks based on the level of priority or urgency Data Import/Export Import and export data to and from software applications Workflow Management Create, design and manage workflows for repetitive tasks Electronic Signature Digitally sign online documents Vehicle Information Allows fleets and service businesses to track information about their vehicles. Employee Scheduling Assign working shifts or tasks to employees based on their availability User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Records Management Ability to record, store, update, and retrieve information Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Estimating Estimate expected cost based on various factors before a project begins Chat/Messaging Communicate using direct chat or messages within the system Document Management Store, manage, and track all electronic documents in a centralized location Show More ## Top-Rated Alternatives [ ![Shopmonkey](https://images.g2crowd.com/uploads/product/hd_favicon/6b6a173e7dd0cd21446c70176e2a46a0/shopmonkey.svg "Shopmonkey") Shopmonkey 4.6/5(410) ](https://www.g2.com/products/shopmonkey/reviews) [ ![Tekmetric](https://images.g2crowd.com/uploads/product/hd_favicon/5ee9285bb4808dac54367783d145a0a6/tekmetric.svg "Tekmetric") Tekmetric 4.9/5(496) ](https://www.g2.com/products/tekmetric/reviews) [ ![AutoLeap](https://images.g2crowd.com/uploads/product/hd_favicon/00f308c2f9a1412e74472ead4a9f1327/autoleap.svg "AutoLeap") AutoLeap 4.8/5(750) ](https://www.g2.com/products/autoleap/reviews) [ View All Alternatives ](https://www.g2.com/products/fullbay/competitors/alternatives) Fullbay Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_938484d0574bd70e6d34241cd9b7c571/mitchell-1-automotive-repair.jpeg "Product Avatar Image") Mitchell 1 Automotive Repair 3.8/5(21) [ Compare Now ](https://www.g2.com/compare/fullbay-vs-mitchell-1-automotive-repair) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6ffb549a02d095338e5af893640c1f21/tekmetric.png "Product Avatar Image") Tekmetric 4.9/5(496) [ Compare Now ](https://www.g2.com/compare/fullbay-vs-tekmetric) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ae9af1a82e4b92717047a270a95f8ed9/shop-ware.png "Product Avatar Image") Shop-Ware 4.9/5(41) [ Compare Now ](https://www.g2.com/compare/fullbay-vs-shop-ware) ##### Categories on G2 [Fleet Maintenance](https://www.g2.com/categories/fleet-maintenance)[Auto Repair](https://www.g2.com/categories/auto-repair)[Auto Shop Management](https://www.g2.com/categories/auto-shop-management) [Fleet Maintenance](https://www.g2.com/categories/fleet-maintenance)[Auto Repair](https://www.g2.com/categories/auto-repair)[Auto Shop Management](https://www.g2.com/categories/auto-shop-management)[Heavy-Duty Repair](https://www.g2.com/categories/heavy-duty-repair) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best-reviewed employee communication software](https://www.g2.com/discussions/best-reviewed-employee-communication-software)[What are the best grant management software platforms for mid-market companies needing fast rollout without extensive IT overhead?](https://www.g2.com/discussions/what-are-the-best-grant-management-software-platforms-for-mid-market-companies-needing-fast-rollout-without-extensive-it-overhead)[Chatbot Development Platforms](https://www.g2.com/discussions/looking-for-the-best-chatbot-development-platforms-for-2025) [What is the top encryption software for avoiding performance impact on large file operations and transfers?](https://www.g2.com/discussions/what-is-the-top-encryption-software-for-avoiding-performance-impact-on-large-file-operations-and-transfers)[Which ETO ERP platforms have the best compliance documentation and audit trail features for manufacturers in regulated industries like aerospace or defense?](https://www.g2.com/discussions/which-eto-erp-platforms-have-the-best-compliance-documentation-and-audit-trail-features-for-manufacturers-in-regulated-industries-like-aerospace-or-defense)[Pros and Cons Details](https://www.g2.com/products/fullbay/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)