Fullbay Features
Reporting (5)
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Expense reporting
Allows users to see vendor spend, vehicle operating costs and other expenses
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Vehicle reporting
Provides a list of all vehicles with details such as mileage or maintenance status
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Service costs
Allows users to review weekly, monthly or annual service costs
Customizable Reports
Alter the layout and content of reports
Historical Reporting
Information, data and reports that are being tracked over time
Task Alerts (5)
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Preventive Maintenance
Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements
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Mileage reminders
Allows users to set up automatic task notifications when the vehicles have travelled a certain amount of miles
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Notifications
Allows users to set up email and text notifications to alert whenever maintenance is needed
Mobile Alerts
Notifications via mobile devices
Equipment Maintenance
Manage procedures that ensure organizational equipment remains in working condition
Planning (5)
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Calendar
Provides user with a calendar of upcomign maintenance activities such as inspections
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Maintenance priority
Allows users to set maintenance priorities by vehicle or group of vehicles
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Scheduling
Creates and manages maintenance schedules based on equipment availability
Task Scheduling
Track and manage the scheduling of tasks
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Work Orders (4)
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Approval and Rejection
Allows users to manually approve or reject a request for maintenance on a vehicle.
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Automatic service records
All reports on vehicle maintenance are automatically kept on record.
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Shop communication
Allows users to evaluate various vehicle maintenance shops that are in the area.
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Inspection
Provide standard templates to conduct inspections and document findings
Shop Management (5)
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Estimates and Invoicing
Generates estimates and invoices for customers, and allows for digital approval and payments.
Parts Purchasing
Supports ordering of parts, either natively or through integrations with vendor marketplaces.
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Inventory Management
Tracks inventory across all locations, and set alerts for restocking.
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Service Orders
Manages workflows for receiving service requests, monitoring their ongoing status, and completing them.
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Labor Tracking
Tracks technician hours worked to improve accuracy in estimates and invoices.
Technician Tools (3)
Preventative Maintenance and Inspections
Creates tasks for preventative maintenance and inspections as mandated by law.
Task Alerts
Notifies technicians when they have been assigned to a new service order, or when a pending task needs their attention.
Labor Times and Wire Diagrams
Allows technicians to access wiring guides and industry-standard references for repair times.
Customer Management (2)
Repair Updates
Sends reminders and confirmations about repairs and scheduled maintenance tasks, and allows for pictures and documents to be included.
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Customer Portal
Provides a self-service portal for customers to submit service requests via their preferred communication channel.
Operations Management - Auto Shop Management (5)
Appointment Scheduling
Manages an appointment calendar, allocates service times and assigns jobs to technicians.
Inventory Management
Tracks inventory levels and automates reordering processes.
Task Management
Manages work orders, tracks progress on repairs, and ensures timely completion.
Digital Vehicle Inspection (DVI)
Manages vehicle inspection data, including storing photos, videos, and notes for maintenance, diagnosis, and repairs.
Employee Management
Manages work schedules, tracks employee productivity, and handles payroll.
Customer Relationship Management - Auto Shop Management (3)
Automated Reminders
Automates reminders and follow ups for appointments.
Marketing
Provides marketing functionalities like creating and managing campaigns, automated communication, targeted messaging, etc.
CRM
Manages customer information, service history, and communication.
Financial Management - Auto Shop Management (3)
Reports and Analytics
Provides detailed reports on business metrics.
Billing and Invoicing
Automates creation of invoices and receipts.
Estimating
Creates detailed cost estimates for services and repairs.
Additional Functionality (86)
Parts Management
Track parts inventory levels and manage re-stocking
Repair Tracking
Allows service businesses to track ongoing repairs
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Warranty Tracking
Track the duration and expiration of warranty as well as any obligations under that warranty
Tire Management
Allows fleets and service businesses to track the condition of tires on their vehicles
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Vehicle Information
Allows fleets and service businesses to track information about their vehicles.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Inspection Management
Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
Fuel Tracking
Monitor and track fuel consumption and costs
Service History
Track work performed and resources used for past customers, sites, or assets
Accounting Integration
Integrate with a third-party accounting system
API
Application programming interface that allows for integration with other systems/databases
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Inventory Management
Track and manage inventory levels to maintain proper supply
Multi-Location
Manage and support multiple locations
Cost Tracking
Process to track, record, and analyze expenses that occurred over the entire duration of a given project
Activity Tracking
Track and document all activities across devices, networks, and other systems
Document Management
Store, manage, and track all electronic documents in a centralized location
Job Management
Manage and track all job information and associated tasks
Parts Management
Track parts inventory levels and manage re-stocking
SMS Messaging
Send messages via SMS
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Scheduling
Plan availability and assign specific time slots for tasks and resources
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Inventory Management
Track and manage inventory levels to maintain proper supply
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Repair Tracking
Allows service businesses to track ongoing repairs
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Accounting
Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
Service History
Track work performed and resources used for past customers, sites, or assets
Electronic Payments
Electronically collect payments for goods or services
Vehicle Tracking
Real-time vehicle tracking for monitoring location, route, speed, etc.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Transaction History
Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Inspection Management
Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
Inventory Control
Monitor product stock levels
Job Costing
Calculate total itemized costs, including initial costs and any changes
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
API
Application programming interface that allows for integration with other systems/databases
Employee Time Clock
Tracks the time an employee has worked
VIN Decoder
Purchase Order Management
Create, send, and track purchase orders and their statuses
Labor Rates
Track, manage, and standardize customer rates for services performed by technicians
Quotes/Estimates
Generate quotes or estimates for customers
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Payroll Management
Manage employee salary processes, data, taxes, and records administration efficiently
Gift Card Management
Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
Customizable Reports
Alter the layout and content of reports
QuickBooks Integration
Integrates with QuickBooks
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Cost Tracking
Process to track, record, and analyze expenses that occurred over the entire duration of a given project
Multi-Location
Manage and support multiple locations
Billing & Invoicing
Create, manage, and send invoices or bills to customers
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Time Tracking
Measure and track time including hours worked and paid time off (PTO)
Marketing Management
Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding
Appointment Scheduling
Schedule appointments via a calendar
Customer History
Access previous interactions or concerns to maintain customer relationships
Point of Sale (POS)
Accept and process customer payments for products or services using hardware and software
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Job Tracking
Track and visualize the status of an ongoing job and the time spent on tasks or projects
Labor Cost Reporting
Report on the allocation and distribution of labor costs across projects
VIN Lookup
Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Prioritization
Arrange tasks based on the level of priority or urgency
Data Import/Export
Import and export data to and from software applications
Workflow Management
Create, design and manage workflows for repetitive tasks
Electronic Signature
Digitally sign online documents
Vehicle Information
Allows fleets and service businesses to track information about their vehicles.
Employee Scheduling
Assign working shifts or tasks to employees based on their availability
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Records Management
Ability to record, store, update, and retrieve information
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Estimating
Estimate expected cost based on various factors before a project begins
Chat/Messaging
Communicate using direct chat or messages within the system
Document Management
Store, manage, and track all electronic documents in a centralized location
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