Compare Fullbay and Shop-Ware 
At a Glance
Market Segments
Small-Business (85.3% of reviews)
Small-Business (87.5% of reviews)
Entry-Level Pricing
Custom Quote
No pricing available
Fullbay
Star Rating
(72)4.8 out of 5
Market Segments
Small-Business (85.3% of reviews)
Pros & Cons
Entry-Level Pricing
Custom Quote
Learn more about FullbayShop-Ware
Star Rating
(41)4.9 out of 5
Market Segments
Small-Business (87.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Shop-WareFullbay vs Shop-Ware
When assessing the two solutions, reviewers found Shop-Ware easier to use, set up, and administer. However, reviewers preferred doing business with Fullbay overall.
- Fullbay and Shop-Ware both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Shop-Ware is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Shop-Ware over Fullbay.
Pricing
Entry-Level Pricing
Fullbay
Fullbay
Custom Quote
Contact Fullbay today for a custom quote for your shop.
Shop-Ware
No pricing availableFree Trial
Fullbay
No trial information availableShop-Ware
Free Trial is available
Ratings
Meets Requirements
9.4
45
9.4
30
Ease of Use
9.2
46
9.8
30
Ease of Setup
8.4
35
8.7
13
Ease of Admin
9.2
26
9.5
13
Quality of Support
9.4
45
9.8
30
Has the product been a good partner in doing business?
9.7
27
9.6
13
Product Direction (% positive)
9.7
42
10.0
28
Features by Category
Reporting
8.1
15
Not enough data
Feature Not Available
Not enough data
9.0
15
Not enough data
9.0
14
Not enough data
Task Alerts
8.3
13
Not enough data
7.5
12
Not enough data
8.2
12
Not enough data
Planning
8.2
11
Not enough data
8.5
12
Not enough data
8.1
12
Not enough data
Work Orders
9.4
12
Not enough data
9.4
14
Not enough data
8.8
10
Not enough data
9.2
12
Not enough data
Shop Management
9.6
13
Not enough data
8.5
9
Not enough data
9.3
9
Not enough data
9.4
13
Not enough data
9.9
12
Not enough data
Technician Tools
8.8
8
Not enough data
8.8
8
Not enough data
7.3
8
Not enough data
Customer Management
9.0
8
Not enough data
9.5
10
Not enough data
Operations Management - Auto Shop Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Relationship Management - Auto Shop Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Financial Management - Auto Shop Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Fullbay and Shop-Ware are categorized as Auto Repair and Auto Shop Management
Unique Categories
Fullbay is categorized as Heavy-Duty Repair and Fleet Maintenance
Shop-Ware has no unique categories
Reviews
Reviewers' Company Size
Fullbay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shop-Ware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Transportation/Trucking/Railroad
50.0%
Automotive
28.8%
Accounting
6.1%
Mechanical or Industrial Engineering
4.5%
Construction
4.5%
Other
6.1%
Automotive
95.0%
Telecommunications
2.5%
Internet
2.5%
‐
‐
Other
0.0%
Discussions
What is the use of Fullbay?
1 Comment
JL
FullBay is a full shop management system for light, medium, and heavy duty repair shops. We use FullBay for parts inventory, work orders per job, efficiency...Read more
Would like to see parts returns done a different way.
1 Comment
SW
Stephanie, thank you so much for your comment. If you have availability, please email your suggestions about how you would like to see part returns changed,...Read more
Best way to clean up old inventory part numbers that are not being used
1 Comment
Official Response from Fullbay
Michael, thank you for posting this comment! In order to do that, you would use the Cycle Count feature, assign count groups, and focus on all "C" parts. ...Read more
Non-Standard Vins
2 Comments
Official Response from Shop-Ware
Shop-Ware will decode the VIN for standard production vehicles built in 1982 or newer. If you need to add a car without a standard VIN, first click on the...Read more
Parts Matrix
1 Comment
Official Response from Shop-Ware
Shop-Ware has a feature we call the Parts GP Optimizer, which calculates optimized parts markups according to your shop's unique sales mix and history and...Read more
Labor Cost
1 Comment
Official Response from Shop-Ware
Shop-Ware uses "average labor cost" to calculate overall GP, labor GP %, and GP/BH.
To enter Average Labor Cost, go to Shop Settings → RO Info and...Read more
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