Link copied to clipboard

# Fullbay vs Shop-Ware Comparison - What are their main differences?

Share
[
Export
](/compare/fullbay/shop-ware/export.csv)

FullbayShop-Ware[+ Add Product](#)

Reviews

**Fullbay** [

4.8/5(76)

](https://www.g2.com/products/fullbay/reviews#reviews)

**Shop-Ware** [

4.9/5(41)

](https://www.g2.com/products/shop-ware/reviews#reviews)

Pricing

**Fullbay**
 **Custom Quote** · Fullbay

**Shop-Ware**
 **$279.00** Per Month · Startup

**Pricing Insights**
from reviews

Time to Implement

**Fullbay**
1 month

Based on 14 responses

**Shop-Ware**
1 month

Based on 11 responses

Return on Investment

**Fullbay**
5 months3 months sooner

Based on 15 responses

**Shop-Ware**
8 months

Based on 10 responses

Perceived Cost

**Fullbay**
$$$$$

**Shop-Ware**
$$$$$

Average Discount

**Fullbay**
7%

**Shop-Ware**
Not enough reviews yet

Pros & Cons

**Fullbay**
[
Features (2)
](https://www.g2.com/products/fullbay/reviews?filters%5Bsentiment_snippet%5D=1589978&qs=pros-and-cons#reviews)[
Invoicing (2)
](https://www.g2.com/products/fullbay/reviews?filters%5Bsentiment_snippet%5D=2050204&qs=pros-and-cons#reviews)[
Limited Functionality (2)
](https://www.g2.com/products/fullbay/reviews?filters%5Bsentiment_snippet%5D=1589997&qs=pros-and-cons#reviews)[
Missing Features (2)
](https://www.g2.com/products/fullbay/reviews?filters%5Bsentiment_snippet%5D=1590470&qs=pros-and-cons#reviews)

**Shop-Ware**
Not enough data

Integrations

**Fullbay**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_47428da869b5f8e54ade900c837084c4/quickbooks-desktop-enterprise.jpg "Product Avatar Image")

QB Enterprise

](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_886c6362df2546780d72afd6d2eed4d9/quickbooks-desktop-pro.png "Product Avatar Image")

Desktop Pro

](https://www.g2.com/products/quickbooks-desktop-pro/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6b0135578182be9b7a3554a808a64d72/quickbooks-free.png "Product Avatar Image")

QuickBooks Free

](https://www.g2.com/products/quickbooks-free/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50b93b0f332ffa4a17f0c4c1f6c6464b/quickbooks-online.png "Product Avatar Image")

QuickBooks Online

](https://www.g2.com/products/quickbooks-online/reviews)[
View all
](https://www.g2.com/products/fullbay/integrations)

**Shop-Ware**
Not enough data

Screenshots

**Fullbay**
 ![Fullbay screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1233757/Feature-Illustration-Easy-Service-Order-v2.jpg)

**Shop-Ware**
 ![Shop-Ware screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/156081/screenshot1.png)

Ratings

Meets Requirements

**Fullbay**

9.4

9.448

**Shop-Ware**

9.4

9.430

Ease of Use

**Fullbay**

9.3

9.350

**Shop-Ware**

9.8

9.830

Ease of Setup

**Fullbay**

8.6

8.639

**Shop-Ware**

8.7

8.713

Ease of Admin

**Fullbay**

9.3

9.327

**Shop-Ware**

9.5

9.513

Quality of Support

**Fullbay**

9.4

9.448

**Shop-Ware**

9.8

9.830

Has the product been a good partner in doing business?

**Fullbay**

9.7

9.728

**Shop-Ware**

9.6

9.613

Product Direction (% positive)

**Fullbay**

9.7

9.744

**Shop-Ware**

10.0

10.028

Features

Fleet Maintenance[Hide 43 FeaturesShow 43 Features](javascript:void(0);)

8.6

22

Not enough data

Reporting

Expense reporting

8.1(won by default)

15

Not enough data

Vehicle reporting

9.0(won by default)

15

Not enough data

Service costs

9.0(won by default)

14

Not enough data

Fuel reports

Feature Not Available

Not enough data

Customizable Reports

Not enough data

Not enough data

Historical Reporting

Not enough data

Not enough data

Task Alerts

Preventive Maintenance

8.5(won by default)

14

Not enough data

Mileage reminders

7.5(won by default)

12

Not enough data

Notifications

8.2(won by default)

12

Not enough data

Mobile Alerts

Not enough data

Not enough data

Equipment Maintenance

Not enough data

Not enough data

Planning

Calendar

8.2(won by default)

11

Not enough data

Maintenance priority

8.5(won by default)

12

Not enough data

Scheduling

8.1(won by default)

12

Not enough data

Task Scheduling

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Work Orders

Approval and Rejection

9.5(won by default)

13

Not enough data

Automatic service records

9.4(won by default)

14

Not enough data

Shop communication

8.8(won by default)

10

Not enough data

Inspection

9.2(won by default)

12

Not enough data

Additional Functionality

Parts Management

Not enough data

Not enough data

Repair Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Warranty Tracking

Not enough data

Not enough data

Tire Management

Not enough data

Not enough data

Work Order Management

Not enough data

Not enough data

Vehicle Information

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Inspection Management

Not enough data

Not enough data

Fuel Tracking

Not enough data

Not enough data

Service History

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

API

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Cost Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Heavy-Duty Repair[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

9.0

20

Not enough data

Shop Management

Estimates and Invoicing

9.7(won by default)

15

Not enough data

Parts Purchasing

8.5(won by default)

9

Not enough data

Inventory Management

9.4(won by default)

12

Not enough data

Service Orders

9.4(won by default)

15

Not enough data

Labor Tracking

9.9(won by default)

12

Not enough data

Technician Tools

Preventative Maintenance and Inspections

8.8(won by default)

8

Not enough data

Task Alerts

8.8(won by default)

8

Not enough data

Labor Times and Wire Diagrams

7.3(won by default)

8

Not enough data

Customer Management

Repair Updates

9.0(won by default)

8

Not enough data

Customer Portal

9.5(won by default)

11

Not enough data

Show 2 feature categories with incomplete data

Auto Repair[Hide 63 FeaturesShow 63 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Parts Management

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Repair Tracking

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Service History

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Vehicle Tracking

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Work Order Management

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Inspection Management

Not enough data

Not enough data

Inventory Control

Not enough data

Not enough data

Job Costing

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

API

Not enough data

Not enough data

Employee Time Clock

Not enough data

Not enough data

VIN Decoder

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Labor Rates

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Payroll Management

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

QuickBooks Integration

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Cost Tracking

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Time Tracking

Not enough data

Not enough data

Marketing Management

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Job Tracking

Not enough data

Not enough data

Labor Cost Reporting

Not enough data

Not enough data

VIN Lookup

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Vehicle Information

Not enough data

Not enough data

Employee Scheduling

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Records Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Estimating

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Auto Shop Management[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Operations Management - Auto Shop Management

Appointment Scheduling

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Digital Vehicle Inspection (DVI)

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Customer Relationship Management - Auto Shop Management

Automated Reminders

Not enough data

Not enough data

Marketing

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Financial Management - Auto Shop Management

Reports and Analytics

Not enough data

Not enough data

Billing and Invoicing

Not enough data

Not enough data

Estimating

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Fullbay](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6f2910e9f782f218700029b1f538d9e3/fullbay.jpg "Fullbay")](https://www.g2.com/products/fullbay/reviews)

Fullbay

Small-Business(50 or fewer emp.)

86.1%

Mid-Market(51-1000 emp.)

13.9%

Enterprise(\> 1000 emp.)

0%

[![Shop-Ware](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ae9af1a82e4b92717047a270a95f8ed9/shop-ware.png "Shop-Ware")](https://www.g2.com/products/shop-ware/reviews)

Shop-Ware

Small-Business(50 or fewer emp.)

87.5%

Mid-Market(51-1000 emp.)

7.5%

Enterprise(\> 1000 emp.)

5.0%

Small-Business

(50 or fewer emp.)

86.1%

87.5%

Mid-Market

(51-1000 emp.)

13.9%

7.5%

Enterprise

(\> 1000 emp.)

0%

5.0%

Reviewers' Industry

[![Fullbay](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6f2910e9f782f218700029b1f538d9e3/fullbay.jpg "Fullbay")](https://www.g2.com/products/fullbay/reviews)
Fullbay

Transportation/Trucking/Railroad

48.6%

Automotive

31.4%

Accounting

5.7%

Mechanical or Industrial Engineering

4.3%

Construction

4.3%

Other

5.7%

[![Shop-Ware](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ae9af1a82e4b92717047a270a95f8ed9/shop-ware.png "Shop-Ware")](https://www.g2.com/products/shop-ware/reviews)
Shop-Ware

Automotive

95.0%

Telecommunications

2.5%

Internet

2.5%

‐

‐

Other

0.0%

FAQs

## Fullbay vs Shop-Ware FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Shop-Ware vs Fullbay?

Shop-Ware stands out for its higher G2 rating and slightly stronger support and ease-of-setup scores, while Fullbay is praised for its comprehensive feature set and invoicing capabilities.

| [Shop-Ware](https://www.g2.com/products/shop-ware/reviews) | [Fullbay](https://www.g2.com/products/fullbay/reviews) |
| --- | --- |
| 4.9/5 (41 reviews) | 4.8/5 (75 reviews) |
| — | — |
| 8.7 | 8.6 |
| 9.8 | 9.4 |
| Customer communication and workflow control | Comprehensive features and invoicing |

### How do the pricing models of Shop-Ware and Fullbay compare?

Shop-Ware is rated higher for value, with a stronger Price/Cost satisfaction score than Fullbay.

- **Shop-Ware:** Reviewers highlight Shop-Ware as significantly less expensive than other options, with many noting its value for the features provided.
- **Fullbay:** Reviewers describe Fullbay as affordable and effective, but some mention credit card fees and slow upgrades as trade-offs.

### What are the best alternatives to Shop-Ware and Fullbay?

The best alternatives to Shop-Ware and Fullbay are Shopmonkey, AutoLeap, and Tekmetric.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Shop-Ware](https://www.g2.com/products/shop-ware/reviews) | 4.9/5 (41 reviews) | — | Significantly less expensive than some competitors | Customer communication and workflow control |
| [Fullbay](https://www.g2.com/products/fullbay/reviews) | 4.8/5 (75 reviews) | — | Affordable option for repair shops | Comprehensive features and invoicing |
| [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) | 4.6/5 (410 reviews) | Small-Business | — | User-friendly interface |
| [AutoLeap](https://www.g2.com/products/autoleap/reviews) | 4.8/5 (750 reviews) | Small-Business | — | Comprehensive feature set |
| [Tekmetric](https://www.g2.com/products/tekmetric/reviews) | 4.9/5 (496 reviews) | Small-Business | — | High ease of use |

### Which Auto Shop Management features should I prioritize when comparing Shop-Ware and Fullbay?

Buyers comparing Shop-Ware and Fullbay should prioritize Service Orders, Ease of Use, Quality of Support, Inventory Management, and Customer Communication.

- **Service Orders:** Both products are frequently praised for Service Orders, with Fullbay receiving multiple all-time mentions for its detailed service order management.
- **Ease of Use:** Shop-Ware scores 9.8, Fullbay 9.3 on Ease of Use.
- **Quality of Support:** Shop-Ware scores 9.8, Fullbay 9.4.
- **Inventory Management:** Fullbay is repeatedly cited for strong inventory control in recent reviews.
- **Customer Communication:** Shop-Ware is highlighted for digital communication and transparency with customers.

### What are the pros and cons of Shop-Ware vs Fullbay?

Shop-Ware's headline strength is customer communication and workflow control, while Fullbay excels in comprehensive features and invoicing.

- **Shop-Ware strengths:** Reviewers highlight ease of use, digital communication, workflow visibility, and strong customer transparency.
- **Shop-Ware trade-offs:** Some reviewers mention limited digital inspection features and occasional update-related system issues.
- **Fullbay strengths:** Features (2 all-time mentions), invoicing (2), affordability, customer management, customer satisfaction, ease of use, integrations, payment integration, and payment processing.
- **Fullbay trade-offs:** Limited functionality (2), missing features (2), difficult setup, integration issues, limited customization, slow performance, and update issues.

### Is Shop-Ware or Fullbay better for small businesses?

Fullbay is the better fit for small businesses, with strong small-business reviewer sentiment and features tailored to shop operations.

- **Shop-Ware:** No segment share data available, but reviewers note ease of use and quick onboarding for small teams.
- **Fullbay:** Small-Business is the largest segment, and reviewers consistently praise its fit for small repair shops and ease of management.

### Which Auto Shop Management platform has better integrations?

Fullbay is favored for integrations, with reviewers specifically citing QuickBooks Online integration.

- **Shop-Ware:** Reviewers mention integrations with parts vendors and payment processors in recent reviews.
- **Fullbay:** QuickBooks Online integration is cited, with 1 all-time mention.

### How do Shop-Ware and Fullbay compare on customer support?

Shop-Ware and Fullbay are rated near parity on Quality of Support, with Shop-Ware at 9.8 and Fullbay at 9.4.

- **Shop-Ware:** Reviewers consistently praise responsive support, easy access to real people, and helpful documentation.
- **Fullbay:** Reviewers highlight knowledgeable and helpful customer service, with quick resolution of issues and ongoing product improvements.

### Which is easier to implement, Shop-Ware or Fullbay?

Shop-Ware and Fullbay are rated at parity for Ease of Setup, with Shop-Ware at 8.7 and Fullbay at 8.6.

- **Shop-Ware:** Reviewers describe setup as straightforward, with a shallow learning curve and quick onboarding for teams.
- **Fullbay:** Reviewers note easy setup and onboarding, though some mention a learning curve for new users and complexity for advanced features.

### Which product has better Service Orders?

Fullbay is more frequently cited for Service Orders, with multiple all-time mentions and detailed reviewer praise for its service order management.

- **Shop-Ware:** Service Orders are praised for digital workflow and transparency, with a Meets Requirements score of 9.4.
- **Fullbay:** Service Orders are a standout feature, with multiple all-time mentions and reviewers highlighting detailed diagnoses, repair notes, and integration with invoicing; Meets Requirements score is 9.4.

Alternatives

**Fullbay Alternatives**

 ![Shopmonkey](https://images.g2crowd.com/uploads/product/hd_favicon/6b6a173e7dd0cd21446c70176e2a46a0/shopmonkey.svg "Shopmonkey")

[
Shopmonkey
](/products/shopmonkey/reviews)

 ![Tekmetric](https://images.g2crowd.com/uploads/product/hd_favicon/5ee9285bb4808dac54367783d145a0a6/tekmetric.svg "Tekmetric")

[
Tekmetric
](/products/tekmetric/reviews)

 ![AutoLeap](https://images.g2crowd.com/uploads/product/hd_favicon/00f308c2f9a1412e74472ead4a9f1327/autoleap.svg "AutoLeap")

[
AutoLeap
](/products/autoleap/reviews)

 ![Alldata](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_38c66e7ac1a233e2fa83f0998137cc1d/alldata.jpeg "Alldata")

[
Alldata
](/products/alldata/reviews)

**Shop-Ware Alternatives**

 ![AutoLeap](https://images.g2crowd.com/uploads/product/hd_favicon/00f308c2f9a1412e74472ead4a9f1327/autoleap.svg "AutoLeap")

[
AutoLeap
](/products/autoleap/reviews)

 ![Tekmetric](https://images.g2crowd.com/uploads/product/hd_favicon/5ee9285bb4808dac54367783d145a0a6/tekmetric.svg "Tekmetric")

[
Tekmetric
](/products/tekmetric/reviews)

 ![Shopmonkey](https://images.g2crowd.com/uploads/product/hd_favicon/6b6a173e7dd0cd21446c70176e2a46a0/shopmonkey.svg "Shopmonkey")

[
Shopmonkey
](/products/shopmonkey/reviews)

 ![Alldata](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_38c66e7ac1a233e2fa83f0998137cc1d/alldata.jpeg "Alldata")

[
Alldata
](/products/alldata/reviews)

## Fullbay vs Shop-Ware

When assessing the two solutions, reviewers found Shop-Ware easier to use, set up, and administer. However, reviewers preferred doing business with Fullbay overall.

- Fullbay and Shop-Ware both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Shop-Ware is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Shop-Ware over Fullbay.