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Compare Fullbay and Tekmetric

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At a Glance
Fullbay
Fullbay
Star Rating
(63)4.8 out of 5
Market Segments
Small-Business (83.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Custom Quote
Learn more about Fullbay
Tekmetric
Tekmetric
Star Rating
(437)4.9 out of 5
Market Segments
Small-Business (94.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$179.00 Per Month
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Tekmetric excels in user satisfaction, boasting a higher overall rating compared to Fullbay. Users appreciate the seamless integration of parts houses and labor times, which simplifies the process of building tickets and estimates for customers.
  • Users say that Tekmetric's implementation process is notably quick and intuitive, with many highlighting how the system "just works" without the clunkiness of previous management systems. In contrast, Fullbay has received mixed feedback regarding its setup, with some users finding it less straightforward.
  • Reviewers mention that Tekmetric offers superior support quality, with a score that reflects its responsiveness and helpfulness. Users have praised the customer support team for their assistance during onboarding and troubleshooting, while Fullbay's support has been described as adequate but not as robust.
  • According to verified reviews, Tekmetric shines in its day-to-day usability, particularly with features like the tech board that helps mechanics manage their daily tasks effectively. Fullbay, while functional, has been noted for lacking some of the more advanced features that enhance workflow efficiency.
  • Users highlight that Tekmetric's pricing structure is clear and accessible, making it a strong choice for small businesses. In contrast, Fullbay's custom quote pricing can create uncertainty for potential buyers, as it may not be as straightforward to assess costs upfront.
  • Reviewers appreciate that both platforms meet the essential requirements for managing a repair shop, but Tekmetric's higher ratings in ease of use and setup suggest a more user-friendly experience overall. Fullbay, while effective, may require more effort to navigate and utilize fully.
Pricing
Entry-Level Pricing
Fullbay
Fullbay
Custom Quote
Learn more about Fullbay
Tekmetric
Start
$179.00
Per Month
Browse all 4 pricing plans
Free Trial
Fullbay
No trial information available
Tekmetric
No trial information available
Ratings
Meets Requirements
9.2
38
9.2
375
Ease of Use
9.1
39
9.4
387
Ease of Setup
8.2
28
9.4
304
Ease of Admin
9.3
23
9.5
184
Quality of Support
9.1
38
9.5
366
Has the product been a good partner in doing business?
9.9
24
9.8
186
Product Direction (% positive)
9.3
35
9.8
377
Features by Category
7.9
18
Not enough data
Reporting
7.4
15
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
8.3
14
Not enough data
Task Alerts
7.7
14
Not enough data
6.9
13
Not enough data
7.6
13
Not enough data
Planning
7.5
12
Not enough data
7.8
13
Not enough data
7.4
13
Not enough data
Work Orders
8.7
13
Not enough data
8.6
13
Not enough data
8.0
11
Not enough data
8.5
13
Not enough data
8.0
9
Not enough data
Shop Management
8.7
9
Not enough data
8.0
9
Not enough data
8.1
9
Not enough data
8.5
9
Not enough data
8.5
8
Not enough data
Technician Tools
7.8
9
Not enough data
7.8
9
Not enough data
6.5
9
Not enough data
Customer Management
8.0
9
Not enough data
8.3
9
Not enough data
Not enough data
8.6
187
Operations Management - Auto Shop Management
Not enough data
8.9
180
Not enough data
8.4
178
Not enough data
9.2
180
Not enough data
9.1
177
Not enough data
8.8
176
Customer Relationship Management - Auto Shop Management
Not enough data
7.4
173
Not enough data
7.0
170
Not enough data
8.2
176
Financial Management - Auto Shop Management
Not enough data
9.1
177
Not enough data
9.4
180
Not enough data
9.5
181
Categories
Categories
Shared Categories
Fullbay
Fullbay
Tekmetric
Tekmetric
Fullbay and Tekmetric are categorized as Auto Repair and Auto Shop Management
Unique Categories
Fullbay
Fullbay is categorized as Heavy-Duty Repair and Fleet Maintenance
Tekmetric
Tekmetric has no unique categories
Reviews
Reviewers' Company Size
Fullbay
Fullbay
Small-Business(50 or fewer emp.)
83.1%
Mid-Market(51-1000 emp.)
16.9%
Enterprise(> 1000 emp.)
0%
Tekmetric
Tekmetric
Small-Business(50 or fewer emp.)
94.0%
Mid-Market(51-1000 emp.)
5.5%
Enterprise(> 1000 emp.)
0.5%
Reviewers' Industry
Fullbay
Fullbay
Transportation/Trucking/Railroad
52.5%
Automotive
32.2%
Mechanical or Industrial Engineering
5.1%
Construction
3.4%
Accounting
3.4%
Other
3.4%
Tekmetric
Tekmetric
Automotive
97.8%
Consumer Services
0.7%
Manufacturing
0.2%
Transportation/Trucking/Railroad
0.2%
Market Research
0.2%
Other
0.7%
Alternatives
Fullbay
Fullbay Alternatives
Shopmonkey
Shopmonkey
Add Shopmonkey
AutoLeap
AutoLeap
Add AutoLeap
Alldata
Alldata
Add Alldata
Shop-Ware
Shop-Ware
Add Shop-Ware
Tekmetric
Tekmetric Alternatives
AutoLeap
AutoLeap
Add AutoLeap
Shopmonkey
Shopmonkey
Add Shopmonkey
Shop-Ware
Shop-Ware
Add Shop-Ware
Alldata
Alldata
Add Alldata
Discussions
Fullbay
Fullbay Discussions
Best way to clean up old inventory part numbers that are not being used
1 Comment
Official Response from Fullbay
Michael, thank you for posting this comment! In order to do that, you would use the Cycle Count feature, assign count groups, and focus on all "C" parts. ...Read more
Would like to see parts returns done a different way.
1 Comment
SW
Stephanie, thank you so much for your comment. If you have availability, please email your suggestions about how you would like to see part returns changed,...Read more
What is the use of Fullbay?
1 Comment
John L.
JL
FullBay is a full shop management system for light, medium, and heavy duty repair shops. We use FullBay for parts inventory, work orders per job, efficiency...Read more
Tekmetric
Tekmetric Discussions
What is Tekmetric used for?
1 Comment
Kathryn M.
KM
Mainly in auto body stores for parts ordering and customer informationRead more
Monty the Mongoose crying
Tekmetric has no more discussions with answers