G2 reviewers report that Tekmetric excels in user satisfaction, boasting a higher overall rating compared to Fullbay. Users appreciate the seamless integration of parts houses and labor times, which simplifies the process of building tickets and estimates for customers.
Users say that Tekmetric's implementation process is notably quick and intuitive, with many highlighting how the system "just works" without the clunkiness of previous management systems. In contrast, Fullbay has received mixed feedback regarding its setup, with some users finding it less straightforward.
Reviewers mention that Tekmetric offers superior support quality, with a score that reflects its responsiveness and helpfulness. Users have praised the customer support team for their assistance during onboarding and troubleshooting, while Fullbay's support has been described as adequate but not as robust.
According to verified reviews, Tekmetric shines in its day-to-day usability, particularly with features like the tech board that helps mechanics manage their daily tasks effectively. Fullbay, while functional, has been noted for lacking some of the more advanced features that enhance workflow efficiency.
Users highlight that Tekmetric's pricing structure is clear and accessible, making it a strong choice for small businesses. In contrast, Fullbay's custom quote pricing can create uncertainty for potential buyers, as it may not be as straightforward to assess costs upfront.
Reviewers appreciate that both platforms meet the essential requirements for managing a repair shop, but Tekmetric's higher ratings in ease of use and setup suggest a more user-friendly experience overall. Fullbay, while effective, may require more effort to navigate and utilize fully.
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Best way to clean up old inventory part numbers that are not being used
1 Comment
Official Response from Fullbay
Michael, thank you for posting this comment! In order to do that, you would use the Cycle Count feature, assign count groups, and focus on all "C" parts. ...Read more
Would like to see parts returns done a different way.
1 Comment
SW
Stephanie, thank you so much for your comment. If you have availability, please email your suggestions about how you would like to see part returns changed,...Read more
What is the use of Fullbay?
1 Comment
JL
FullBay is a full shop management system for light, medium, and heavy duty repair shops. We use FullBay for parts inventory, work orders per job, efficiency...Read more
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