Foxpass Reviews & Product Details


What is Foxpass?

Foxpass offers enterprise-grade infrastructure identity and access control to companies of every size. Our cloud-hosted or on-premise LDAP, RADIUS, and SSH key management solutions ensure that employees have access to only the networks, VPNs, and servers required for each employee, and only for the time period desired. Foxpass integrates with a company’s existing products (like Google Apps, Office365, Okta, Bitium) for a seamless experience.

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Languages Supported
English
Vendor
Foxpass
Company Website
Year Founded
2015
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
5
Twitter
@foxpass
Twitter Followers
210
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Companies Using Foxpass

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BitTorrent
Boxed
Imgur
Vungle
Blurb
Placester
Yik Yak
LendUp
ZIRX
Comprehend Systems
Tophatter

Foxpass Reviews

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1-25 of 34 total Foxpass reviews
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Forest BNI
Marketing and Advertising
Mid-Market
(51-200 employees)
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"Hands on, amazing technical support"

What do you like best?

A live video tech support call with Foxpass.

We had a major config problem with our Snom phone setup and using LDAP as a central directory.

Travis got on a personal call with us, Google Hangouts and we even called our VOIP tech support people at the same time on another phone and has a 3 way conversation including sniffing network packets and lots of things which made no sense to me.

We managed to work out that our SNOM phones were using an insecure version of TLS to do their LDAP lookups.

There is no way I would have been able to detect what the issue was myself - Travis and Foxpass were absolute experts.

What do you dislike?

nothing! I was so impressed with their support that if anyone needs LDAP, don't go anywhere else!

What problems are you solving with the product? What benefits have you realized?

Central directory of phone numbers, emails, all contact details synced across our VOIP system.

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Small-Business
(11-50 employees)
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"Best Value for Hosted LDAP and RADIUS"

What do you like best?

Their support is second to none. I wish other SaaS companies are as responsive and helpful as they are. When you have an issue with IT infrastructure, you don't want to wait around while your employees lose productivity. We've had their CEO reach out to us directly when there were issues. Also they have great documentation that explains how to integrate Foxpass into your infrastructure which helps a ton.

Also, you can't beat the value for what Foxpass offers. Their competitor, JumpCloud, is already 2x more expensive per seat. If you want to run your own servers, be prepared to spend a considerable amount of your personnel's time making sure everything is running smoothly, up-to-date, and secure. As a startup, we can basically get enterprise level IT infrastructure for fraction of the cost.

What do you dislike?

It's pretty obvious they don't have a professional UI/UX designer. Their UI and UX flow feels a little bit clunky and unpolished but is straightforward enough to not to get lost in the interface. Their RADIUS authentication is lightning fast but listing LDAP resources feels a bit slow.

Recommendations to others considering the product:

If you're looking to sync Google Apps for Business, users will need to either disable 2FA or set up App Passwords to correctly authenticate with LDAP or RADIUS on Foxpass.

What problems are you solving with the product? What benefits have you realized?

We're a startup company and don't have a dedicated IT department that can run and maintain LDAP and RADIUS servers full-time. Foxpass allows us to bring enterprise level IT infrastructure for fraction of the cost to run our own services with a full-time personnel.

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Small-Business
(11-50 employees)
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"Foxpass is a critical piece of our IT Infrastructure"

What do you like best?

Foxpass is rock solid, easy to use, has excellent support, and is a critical piece of our infrastructure.

What do you dislike?

There isn't much I dislike. If i have a problem, I reach out for support and get help instantly. I am confident in building more services on top of Foxpass.

Recommendations to others considering the product:

One key aspect of Foxpass is how incredible their support is. If you run into a problem, you are going to get someone dedicated to helping you, which often involves them writing new software. They care deeply about their user experience.

What problems are you solving with the product? What benefits have you realized?

We use Foxpass to create a link between Google domain and identity in other services. The most valuable piece for us is integrating Google-based identity with products that support LDAP or other identity technologies. It lets us leverage our Google domain as a single source of truth for identity. For example, our internal Wiki 's login system is backed by Foxpass, allowing automatic login for new users without having to create new accounts.

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CTO
Small-Business
(2-10 employees)
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"No frustration, easy to use, and cost effective"

What do you like best?

So easy. So little effort required. At previous companies I've wanted to perform acts of violence against AD servers for all the time (money), energy, and hair-pulling frustration they've induced. Using FoxPass has induced the opposite of those emotions.

What do you dislike?

Sometimes the setting up LDAP binders has been a bit fidgety. But I mostly blame LDAP for that, not FoxPass.

Recommendations to others considering the product:

I wholeheartedly recommend Foxpass. If you are maintaining your own LDAP or AD server, you are probably wasting a ton of your IT staff's time that would be better served on other projects.

What problems are you solving with the product? What benefits have you realized?

LDAP in the cloud. I don't need to run an LDAP or AD server myself. Substantially reduced effort/cost from IT personnel.

Response from of Foxpass

Thank you for the hilarious / awesome review!!

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A
Small-Business
(11-50 employees)
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Foxpass is a great Auth Server! Best one we've come across so far"

What do you like best?

The fact that it integrates with G Suite, formerly Google Apps is the feature we tend to use and like most about it. We use G Suite as our main SSO and we’ve been happy ever since we signed up for Foxpass.

What do you dislike?

Only thing I think could be a bit better is the fact that it took a little bit for us to get the hang of using it, so I think the user friendliness could be improved a little but nothing that will get us to back away from the product.

Recommendations to others considering the product:

FoxPass is very feature rich and there is a lot to do within the system itself. If you are looking for a SSO provider, FoxPass is definitely a good service to be using.

What problems are you solving with the product? What benefits have you realized?

Seems much easier for us to manage users than some of the older services we have used in the past. Also takes away the need to have physical servers on-site.

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IT Manager
Mid-Market
(51-200 employees)
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"IT Manager"

What do you like best?

Working with the Foxpass team on initial setup was a great experience. Once we had Foxpass in place, it's been one of the few systems that really are "set it and forget it".

What do you dislike?

As with any newer products or services, there are challenges that arise that can be unexpected. That being said, Aren and the Foxpass team have been extremely efficient with resolving any issues that we've encountered.

What problems are you solving with the product? What benefits have you realized?

As we previously hosted our own instance of LDAP, not having to manage and administrate our own hardware/software has been beneficial to myself as this is a big piece of IT administration that can take up more time than most realize.

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Systems Administrator
Financial Services
Mid-Market
(201-500 employees)
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"Systems Administrator"

What do you like best?

Ease of integration, use, and deployment. I'm able to add server authentication and bindto/onboard new services in a flash, while securing my wifi environment.

What do you dislike?

There has been little to no caveats with Foxpass. I was one of the early adopters and we've only ever had small, quick servicing issues and it was very early on (3 years ago). These issues were rare, and no longer populate. I have no nothing but appreciation for their level of service.

Recommendations to others considering the product:

Do it, they are fantastic, and you can be up and running in a day if you wish.

What problems are you solving with the product? What benefits have you realized?

We're all Cloud here at LendUp and having servers on site is not in our best interest for many reasons. Foxpass allows us to operate in the manner we wish to, with security.

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Head of Internal IT, Americas
Music
Enterprise
(1001-5000 employees)
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"LDAP as a service"

What do you like best?

I like that they truly provide an end to end solution for LDAP, radius, and a few other related services. We have been able to integrate them into both our core identity stack as well as integrating it into our network authentication as well.

What do you dislike?

There is very little to dislike since they have been very turnkey for us and added features when we've asked. If I have to pick one it's downtime, but to be fair there has been very little of it but it's the only thing I can nitpick about

What problems are you solving with the product? What benefits have you realized?

We are solving for having an integrated identity stack that fits in well with our other SaaS and on-prem identity products.

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Software Engineer Team Lead
Construction
Mid-Market
(51-200 employees)
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"Hosted LDAP That Doesn't Suck"

What do you like best?

We've been using Foxpass for over a year now to provide integration between our GSuite and VPN solution. Foxpass made it incredibly simple to enable our small team to move forward with a secure solution. The developers there are friendly, quick to respond, and were willing to go the extra mile to help get us up and running.

What do you dislike?

At the time we setup the integration they only offered Duo support for Two Factor Authentication, while it works great, it is a little pricey!

What problems are you solving with the product? What benefits have you realized?

Exposing our GSuite user groups as LDAP groups for authentication into our VPN. Without an IT solution or a robust operations solution we were able to get up and going in a day.

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Director Of Operations
Computer Software
Mid-Market
(201-500 employees)
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"The very best LDAP/RADUIS solution out there!"

What do you like best?

The different directory integrations offered by Foxpass is what makes this an invaluable tool to link G Suite or Okta with your internal tools using LDAP or RADIUS to have a truly SSO experience.

What do you dislike?

I've been using Foxpass at two different companies and I haven't found any dislikes yet.

Recommendations to others considering the product:

Using this with an IDP such as Okta will allow you to use automated workflows. Also, check out "sudo" functionality in LDAP posix users, no more editing the shudder's file on a linux system!

What problems are you solving with the product? What benefits have you realized?

Centralized user management is a golden ticket to minimize risk at any organization and Foxpass is the key element to glue different systems together in a coherent way.

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Engineer
Internet
Mid-Market
(51-200 employees)
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"A simple solution to a common problem"

What do you like best?

The clean and simple interface. The easy integration with AWS and various open-source tools.

What do you dislike?

There is not much I dislike about Foxpass.. the interface is mercifully clean and seems to be designed with administrators in mind. If anything, I would like Foxpass to expand it's offering to support SSO for various 3rd party sites without having to use another service like Okta (although that is really a different service than what Foxpass is aiming for).

What problems are you solving with the product? What benefits have you realized?

We use Foxpass as an authentication for various services such as VPN and Hashicorp Vault. This allows developers to get the access they need in a fully self-service way without having to wait on the devops team.

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Network Administrator
Telecommunications
Mid-Market
(501-1000 employees)
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"FoxPass is a great tool."

What do you like best?

FoxPass is an easy to use access control tool to keep your organization's accounts in check. I really like that it integrates with our Office365 as our primary directory service. That way we don't have to set up entirely new accounts just to configure access for things we already have. The LDAP interface is incredibly useful as well since it integrates with both our Linux Samba server and OpenVPN configuration. The 30 day trial is a great way to see if it works for your business needs.

What do you dislike?

Lately we have been having issues with stability, it seems as though recently the service has not been as reliable as it previously was. I definitely believe this is just an issue with a current patch or host issue and nothing that should reflect the overall product.

Recommendations to others considering the product:

You may need to set aside time to talk with support to get all of the tiny mishaps ironed out. In general, though, it is an easy product to set up.

What problems are you solving with the product? What benefits have you realized?

At our business, we have a LOT of accounts set up to access different controls throughout our infrastructure. Foxpass makes it easy for us to go from service to service and access our control systems with a few clicks with increased security, instead of relying on all users manually accessing systems. We have also seen a large decrease in phishing and other private information being stolen. I believe this is due to using a secure system.

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Small-Business
(11-50 employees)
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"Excellent Product and Support!"

What do you like best?

Foxpass has greatly simplified our user management, and is quite easy to get setup on our hosts. We ran into some troubles early on, but their support team was extremely helpful!

What do you dislike?

The lack of audit logging available to ship logs where we need them. (We have heard it is coming shortly, though)

Recommendations to others considering the product:

Read up a bit on LDAP, if you've never really used it. It's pretty easy, but if you've never directly used it, it might be confusing in a few ways.

What problems are you solving with the product? What benefits have you realized?

Management of many users across many hosts. We were previously doing it "by hand", and this obviously was not working well for us. We now have it centralized and can save time, and improve our security at the same time.

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Sr IT Operations
Mid-Market
(201-500 employees)
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"Very good and Simple to use"

What do you like best?

I like the integration with another auth systems such as Okta for doing Delegated Authentication. Also we can rely all our auth to foxpass including SSH Keys, Radius, LDAP.

What do you dislike?

I would like to have better log filters

What problems are you solving with the product? What benefits have you realized?

We are doing double delAuth for Wifi Radius authentication, our APs send the Radius request to Foxpass which send it to our Okta then to our LDAP. We will include soon more services to rely on foxpass auth mechanism

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Mid-Market
(51-200 employees)
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"Foxpass, the answer to all those little service questions all your saas products can't deliver"

What do you like best?

The Foxpass team have made a Software Service as a Service. Bridging the gap between all the modern saas directories and things like LDAP, Radius etc. Foxpass makes it easy to deploy things like 802.1x, LDAPaaS etc

What do you dislike?

The service is great, but understanding the nuances of some of the connections can be frustrating when legacy based services don't want to connect to SaaS based services.

What problems are you solving with the product? What benefits have you realized?

Our first major project was rolling out 802.1x to all of our locations across self managed and third party managed networks (like wework)

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A
Mid-Market
(51-200 employees)
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"Excellent Hosted RADIUS Solution"

What do you like best?

Foxpass allowed us to set up our network quickly by having a hosted RADIUS server through their platform. We were able to get online within a few minutes. The price is great consider the easy to use UI as well as Foxpass handling all the maintenance.

What do you dislike?

Not much to dislike on this product but I wish there was an easier way to set up Meraki Client VPN without hosting it in our own infrastructure. I know this is more on the Meraki's configuration and set up.

What problems are you solving with the product? What benefits have you realized?

Foxpass allowed us to implement WPA2 Enterprise in our organization. Foxpass also allowed us to use VPN through their service. This enhance our security compliance within the organization.

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E
Mid-Market
(51-200 employees)
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"Excellent products for startups"

What do you like best?

The product was easy to deploy and replaced us having any hardware on premise.

What do you dislike?

Not knowing about the product soon enough...I did not have any dislikes. It worked as promised and solved the internal issues that we needed for having a hosted RADIUS and LDAP server.

Recommendations to others considering the product:

Try Foxpass on a single application where you need a hosted LDAP or RADIUS server while keeping your other applications on your premise server. See how easy it is to use and then move the others over gradually. If you're a startup then start with Foxpass from the beginning.

What problems are you solving with the product? What benefits have you realized?

We needed to have an LDAP Server and RADIUS server for two other products that were required. Foxpass allowed us to have those features hosted without us having to purchase a server or rent space on a collocation. My IT team was able to do this fairly quickly with the Foxpass support team of Aren and his group. We were very happy with the ease of setup.

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Founder / CEO / DevOps for Startups
Internet
Small-Business
(2-10 employees)
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"Great Way to Access Control Your Servers"

What do you like best?

Super easy to setup machine ACLs, great support, easy to integrate into existing systems easily, makes it easy to add correct authentication, lots of implementation documentation, makes self-management quite easy.

What do you dislike?

UI could use a little improvement but overall it does it job and gets out of the way. Not a lot of things to keep in mind when working with it.

What problems are you solving with the product? What benefits have you realized?

Access Control to Linux machines, limiting access to users, easy high level administration of access.

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IT Manager
Internet
Mid-Market
(51-200 employees)
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"Foxpass has been a great no-nonsense solution to a very hard problem."

What do you like best?

The ease of use to setup and maintain. Aren and his team are absolutely on top of issues when they occur.

What do you dislike?

As with all 3rd party applications, losing the ability to have 100% control can be frustrating to certain administrators.

What problems are you solving with the product? What benefits have you realized?

We are solving the ever painful issue of hosting our own LDAP solution. The benefits of having Foxpass in the cloud has saved us time and energy.

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Devops Engineer
Mid-Market
(51-200 employees)
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"Makes me feel better about our security"

What do you like best?

Foxpass makes me feel better about our security. I like the self-service features that translate into less work for me. Great integration with AWS. Support has been great too.

What do you dislike?

There's nothing I really dislike. Maybe the web UI could be better.

What problems are you solving with the product? What benefits have you realized?

No more sharing ssh keys, centralized user management.

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DevOps Engineer
Computer Software
Mid-Market
(51-200 employees)
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"I've wanted this product for years"

What do you like best?

Foxpass is the easiest way to manage user auth(n/z) on my AWS instances.

What do you dislike?

Adding users is a bit of a pain, each user has to sign up, then I can enable their account (as an engineering or posix user), then they can upload their ssh key. It's much more interactive than I'd like.

What problems are you solving with the product? What benefits have you realized?

Foxpass hugely reduces user de/provisioning complexity.

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Senior Web Operations Engineer
Internet
Mid-Market
(51-200 employees)
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"LDAP as a service"

What do you like best?

We don't have to manage LDAP - no schema management, etc.

What do you dislike?

The flip side of any hosted solution is the limits of what you can do. Not really a dislike, just a trade off constraint of it being a hosted service.

What problems are you solving with the product? What benefits have you realized?

Login management for LDAP enabled login applications in our internal infrastructure.

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A
Mid-Market
(201-500 employees)
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"Foxpass as our primary LDAP and Radius Service"

What do you like best?

This fully hosted service just works. It ties in directly with our Google Apps domain and our Okta service, providing us entirely hands-off LDAP and Radius authentication globally.

What do you dislike?

Not much - I suppose it would be nice to see the system globally replicated with regional endpoints.

What problems are you solving with the product? What benefits have you realized?

We were able to remove our home-grown LDAP solution and allow Google Apps to be our primary source of truth for all employee records. Simplified our HR and IT on-boarding processes, and removed another service from the list of things we have to run in-house.

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AC
Mid-Market
(501-1000 employees)
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"Quick and Effective"

What do you like best?

I love how easy this was to set up and make adjustments. The logs are easy to read and have helped me to identify root causes quickly.

What do you dislike?

We have had a few outages prevent everyone in the company from accessing the internet, however, their status page updates informed me of the issue quickly and had details that I could pass on to anyone experiencing an issue.

What problems are you solving with the product? What benefits have you realized?

We have connected Foxpass to our company directory and a Single Sign-on and it makes handing out access easy and secure.

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Senior DevOps Engineer
Hospitality
Mid-Market
(51-200 employees)
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"A Valuable Tool"

What do you like best?

Foxpass provides LDAP with zero infra management, a must have for every growing team!

What do you dislike?

Some of the documentation is a challenge, but there are many integration examples.

What problems are you solving with the product? What benefits have you realized?

Management of users ongoing utilizing Google account sync. This is best left to non technical roles so it is a huge time saver.

Foxpass Pricing

Foxpass Features

  • Authentication User experience
  • Local Access
  • Partner Access
  • Breath of support for target systems
  • Supports Required Access Types
  • Supports Required Authentication systems

Foxpass User Ratings

9.5
Ease of Use
Average: 8.2*
9.6
Quality of Support
Average: 8.5*
9.3
Ease of Setup
Average: 8.0*
* Privileged Access Management Category
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