Flxpoint Pricing Overview

Our business has extremely complex operations, and no software will be a 100% perfect custom fit, but Flxpoint is by far the most versatile and granularly customizable inventory management and order routing software we've encountered. The UI is intuitive and user-friendly, and the functionality is through the roof. I can't believe how much time we've wasted with other softwares that charge roughly the same or more, but offer only a fraction of the functionality and support resources that Flxpoint offers.

We purchased an onboarding package, which comes with several 1-hour Zoom calls with a dedicated onboarding specialist. Our sessions with Jean, our dedicated specialist, have been incredibly helpful for fast-tracking our onboarding. Our tech-savvy team was able to rapidly onboard with just a few sessions; teams with less technical knowledge would probably benefit most from the mid or top tier onboarding packages, because there's just a ton of ground to cover in order to supercharge your efficiency with Flxpoint's myriad abilities.

Jean has been a delight to work with as our dedicated onboarding specialist; he has stayed on top of all of our questions, thoroughly researched our use cases, and patiently explained everything we need to know in detail, with live demos on screenshare, to enable us to cruise through onboarding.

The quality of the Flxpoint UI and UX points to a team who doesn't settle for "good enough," but has mastery over the level of detail and complexity needed to actually make users' lives easier, particularly when the software has a million layers of functionality. This is not easy to do.

Since we only just onboarded, time will tell if the Flxpoint functionalities we're leveraging stay consistent and reliable. But as far as usability and support go, Flxpoint gets an A+. We're so glad we found it. Review collected by and hosted on G2.com.

It's a pricey software. By current market standards, Flxpoint provides a huge value over some of its competitors. But in general, it's just a lot of money. Flxpoint's pricing for an annual commitment is closer to what we'd like to be paying on a monthly basis without the annual commitment. Even though we may end up sticking with Flxpoint indefinitely, in principle I find annual commitments unpalatable due to how rapidly ecom operations can shift and require pivoting. Just give us one good price without making us stress about the future! Review collected by and hosted on G2.com.

Flxpoint has been good for managing our inventory and streamlining product data. I really appreciate how it pulls in real-time quantity and pricing from all of our distributors into one centralized place. The integration with our internal system (Axis) has been good, and the flow into WooCommerce makes syncing products to our website easy. The mapping rules are easy to set up once you know what you are doing. A special shoutout to Jean, who has been incredibly helpful in troubleshooting and resolving issues—his support has made a big difference. I also love that all our orders funnel into a single system, which helps us stay organized across multiple sales channels. Review collected by and hosted on G2.com.

Despite the many strengths, there are still areas where Flxpoint could be more efficient. Some tasks require multiple redundant steps, which can be confusing and time-consuming. We're also continuing to experience challenges with fully processing orders within the system—something that remains a work in progress. Additionally, Flxpoint seems to be designed primarily for online-only retailers. Since we operate under a hybrid model with both online and in-person sales, plus the added complexity of federal restrictions, we’ve encountered several complications that the platform isn't quite built to handle out of the box. The search feature is useful, but it can also be tricky to use effectively. Review collected by and hosted on G2.com.