Victoria Orduña, Justin Henson, Carlos Henao these three representatives of Flxpoint are phenomenal on all levels! Victoria & Justin helped me with sign up & set up in which they did a remarkable job! Post set up Carlos has been a god send in his intuitiveness, readiness, expertise, resourcefulness, patience, attentiveness, professionalism, reliability, communicative skill, efficiency, proactiveness, courteous, problem solver, who's a dedicated hardworking knowledgeable shining example of what any company could ever want & wish for to have on their team. This applies to all three, they are remarkable people who actually care, which sadly is uncommon in this day and age. I loved working with Victoria & Justin during set up, and could not continue utilizing Flxpoint for success without Carlos Henao! These three alone, are the backbone of what keeps Flxpoint standing! Review collected by and hosted on G2.com.

Complexity, however Carlos Henao is a masterclass at deciphering & implementing all best practices Flxpoint has to offer! Review collected by and hosted on G2.com.

Flxpoint has been a rock-solid solution for our dropshipping operations, and I’m genuinely impressed that the software has never gone down or gotten glitchy. That level of stability matters a lot when you’re relying on it every day. Carlos was also fantastic during onboarding. The learning curve took longer than I expected, but he stayed patient with all my questions and made sure everything was working properly before moving on. Review collected by and hosted on G2.com.

I wish there were more written manuals or short how-to guides for the basic processes. Having that kind of documentation to refer back to would have sped up my learning curve, especially alongside the hands-on help. Review collected by and hosted on G2.com.

I use Flxpoint to connect several different software data into a streamlined data flow for selling automotive accessories on Shopify. It allows me to stack data sources with fulfillment sources to connect to a sales channel, automating the process of getting data and products to customers. This eliminates the need for a lot of manual data compiling. I appreciate the flexibility and powerful nature of the software, as it is built in an open-ended way that offers utility in many different scenarios. I would specifically highlight the great onboarding process, where Adam went above and beyond to solve all my problems, ensuring I was ready to get going despite hurdles with outside software connections. I cannot imagine a scenario where someone could have done more during that onboarding process. Additionally, I find the ability to stack data into one product, the powerful rule-making systems, the creation of product bundles, and setting up multiple product sources to be valuable features in Flxpoint. Review collected by and hosted on G2.com.

Everything seems to work well, or if there is a problem, there seems to be a workaround. The only real issue is that the systems are complicated, but I see that as a necessity of what service is being provided. It is a powerful tool, but with that power and flexibility comes complexity. The use of the tool does take extensive onboarding and it is beneficial to have someone with technical knowledge, both on the buyer's side and Flxpoint's side. Review collected by and hosted on G2.com.

The upsides of using Flxpoint are a complete command of your order routing. Our company uses multiple sources for our offerings. The ability to bring that all into one location, see all the inventory, in pretty much real time, and route orders according to rules we set is a huge cost savings in not just man hours but our costs. Review collected by and hosted on G2.com.

The only downside is a lengthy onboarding process. But this is because of the overwhelming complexity of how we handle orders. We use 10+ sources, so there's a lot to configure and test before launching. BUT the upside is Flxpoint is always available with one on one Zoom calls, very quick responses via email. Everyone there is super knowledgeable and are willing to help hold your hand on simple issues as well as complex ones. Review collected by and hosted on G2.com.

Great User Interface, up-to-date data stream, essential onboarding process. Review collected by and hosted on G2.com.

General support was a bit challenging to work with but onboarding team was great. Review collected by and hosted on G2.com.

I like the amazing support from Flxpoint. It's great that you can book a call and someone will get back to you immediately. The team is amazing and patient, even if it takes you time to understand everything because it can be a lot to process sometimes. Their support team really takes the time to explain things clearly. Also, the initial setup of Flxpoint was super easy. They have an amazing support team to guide you and take you step by step. Review collected by and hosted on G2.com.

Things are hard to understand at times. I think it could be better. Review collected by and hosted on G2.com.

What I like best about Flxpoint is how it brings all my inventory and order management into one place. It makes it easy to sync products across multiple sales channels, track stock levels in real time, and avoid overselling. The automation features save me a lot of time on daily tasks, and the interface is straightforward and easy to use.

It also has a lot of powerful features, including control of MAP and MRP pricing, shipping management, and much more—all running on autopilot. Overall, it helps keep my business organized and running smoothly without needing constant manual updates. Review collected by and hosted on G2.com.

There isn’t much to dislike about Flxpoint, but like any powerful platform, it can take a little time to learn all of the features at the beginning. Some of the more advanced tools have a learning curve, and initial setup can be a bit detailed. That said, once everything is configured, it runs very smoothly and saves a lot of time. Review collected by and hosted on G2.com.

The whole experience was painful Review collected by and hosted on G2.com.

I'm really not happy with Flxpoint. It didn't solve my problems and had system and integration issues. They still charged me for months of issues, and their service is super unresponsive. It can take a week to get an email reply, sometimes they don't respond at all, and there's no accountability. Plus, when setting up your account, they want $5k to help on top of the monthly fees. It's really frustrating, especially since signing up in March, I couldn't even sign in to my account due to integration hiccups and updates. When it finally started working a month later, they expected me to read all the documentation, which is tough with firearms regulations. Scheduling calls was difficult too—only available once a week—and even though emails promise a 24-hour response time, that's not what happens. All this and they're still charging me monthly. The tech department and customer service need to step up. Review collected by and hosted on G2.com.

We run a multi-vendor dropship furniture setup on Shopify and needed something that could actually handle vendor feeds, inventory sync, and order routing without us duct-taping it together. Flxpoint is the real deal — enterprise-grade tooling for complex catalog and fulfillment ops, not a lightweight sync app. Review collected by and hosted on G2.com.

Took a bit of time to set up, but that's to be expected for a substantial intermediary layer. Review collected by and hosted on G2.com.

What I like best about Flxpoint is how it has helped streamline our order processing by automating many of the manual tasks that used to take a significant amount of time. Review collected by and hosted on G2.com.

I cannot think of anything I dislike about Flxpoint. Review collected by and hosted on G2.com.