--- title: Flame Analytics Reviews meta_title: 'Flame Analytics Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 81 reviews by the users' company size, role or industry to find out how Flame Analytics works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 81 scale: '5' date_modified: '2026-06-30' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Flame Analytics Reviews **Vendor:** Flame analytics **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 81 ## About Flame Analytics Transform Your Location Into a Profitable Smart Space. Flame Analytics is a Location Analytics and Customer Engagement Platform for physical smart spaces that will boost your sales and engagement. Flame Analytics is the leading BigData and AI platform that helps transform and make physical spaces smarter with its omnichannel digital marketing and analytics tools. ## Flame Analytics Pros & Cons **What users like:** - Users appreciate the **comprehensive and user-friendly analytics** of Flame Analytics, enhancing workflow and enabling quick, data-driven decisions. (2 reviews) - Users value the **comprehensive and easy-to-understand analytics** of Flame Analytics, enhancing workflow and data-driven decision-making. (2 reviews) - Users commend the **ease of use** of Flame Analytics, enhancing workflow and simplifying campaign performance tracking. (2 reviews) - Users praise the **comprehensive analytics** of Flame Analytics, enhancing workflow and facilitating quick, data-driven decisions. (1 reviews) - Users appreciate the **high efficiency** of Flame Analytics, significantly enhancing their workflow and decision-making speed. (1 reviews) - Efficiency Improvement (1 reviews) - Informed Decisions (1 reviews) - Reporting (1 reviews) - Simple (1 reviews) - Tracking (1 reviews) **What users dislike:** - Users find the **pricing very high** for smaller teams, wishing for more competitive options. (2 reviews) - Users find the **difficult learning** curve initially challenging, although the interface becomes intuitive over time. (1 reviews) - Users note a **slight learning curve** for some features, though they find the system overall quite intuitive. (1 reviews) - Users find the **pricing high for small businesses** , making it challenging to afford Flame Analytics. (1 reviews) ## Flame Analytics Reviews ### 1. Best of Breed for Location Analytics Data **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Flame Analytics?** Flame Analytics Platform out of the box gives 95% of what most retailers and shop owners need to understand better their customer behaviour. In addition, their customization capabilities help big owners to design their products with their custom data sources. **What do you dislike about Flame Analytics?** Nothing in particular!! There are no major flaws. **What problems is Flame Analytics solving and how is that benefiting you?** Flame helps any physical space in 3 main axes: 1) Gathers all data sources available to understand the customer and/or public behaviour in their spaces. 2) Gives accurate, real-time, and easy-to-understand KPIs about these behaviours, for tech and non-tech audiences. 3) Thanks to all the Big-Data included, proposes insights and actions to take based upon this data. So, gets all the information available, tells you what is happening in your shop, and also what you can do to improve customer satisfaction. On the marketing side, it provides an easy way to communicate in real-time with the customers and proposes new campaigns and experiences, seamlessly and privately. ### 2. Quality marketing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Flame Analytics?** The tools provided by Flame are very versatile and improve sales. With them, we have substantially increased our sales compared to the competition. **What do you dislike about Flame Analytics?** Over time it will need improvements, but for now nothing displeases us. Like any IT tool or application, it will need patches, improvements, or we will detect new needs. **What problems is Flame Analytics solving and how is that benefiting you?** It helps you close the gap with the competition. Furthermore, it is much more efficient than investing in advertising campaigns alone. For now, I think we have only found benefits. ### 3. Very good tool. Easy, intuitive, and highly customizable to meet any need. **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos M. | Head of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Flame Analytics?** Highly recommended for analyzing the necessary ratios for your Retail business. It allows access from different accounts so that each user can see the information they need. You can create custom dashboards without the need for technical support, which makes it very agile and fast for your business. **What do you dislike about Flame Analytics?** As any tool, it needs coordination with a developer to integrate the data with your POS transactions. The team is fast, which poses no problem! **What problems is Flame Analytics solving and how is that benefiting you?** It allows me to know almost in real-time what is happening at each POS. This means that decisions can be executed on the same day and not lose sales in any case. ### 4. Flame analytics is really a good company, and offer quite nice solutions. **Rating:** 5.0/5.0 stars **Reviewed by:** Claire X. | 解决方案工程师, Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Flame Analytics?** Professional team. Good solution to offer high tech. :) **What do you dislike about Flame Analytics?** Actually not at all. Nothing I don't like. **What problems is Flame Analytics solving and how is that benefiting you?** joint-solution to help fullfill our products' capabilities and meet more needs. ### 5. Flame Analytics review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2022 **What do you like best about Flame Analytics?** The most robust and sophisticated analytics software can help you understand how your customers behave and evaluate their success. **What do you dislike about Flame Analytics?** I don't find anything not helpful or unnecessary. **What problems is Flame Analytics solving and how is that benefiting you?** It helps with personalized marketing campaigns that can boost sales. ### 6. Technology at the service of your decisions **Rating:** 5.0/5.0 stars **Reviewed by:** David T. | Technicien Logistique Télécoms, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Flame Analytics?** Making decisions always involves a risk, but making them based on good data is important to give our clients what they really need. But without a doubt, the best thing about Flame is the people who work there. **What do you dislike about Flame Analytics?** It would be great if they also had a presence in the French market. Other than that, I have nothing more to say; they seem like great professionals and attentive to the clients. **What problems is Flame Analytics solving and how is that benefiting you?** I am currently working to launch a project analyzing different metrics in a Retail business. Thanks to the free demo, we have been able to confirm the good results. ### 7. An essential tool for analytics and marketing in physical spaces **Rating:** 5.0/5.0 stars **Reviewed by:** David O. | CEO **Reviewed Date:** May 19, 2022 **What do you like best about Flame Analytics?** A powerful tool for collecting and processing information, but simple when presenting valuable information and KPIs, designed to facilitate decision-making. **What do you dislike about Flame Analytics?** There is nothing about the current tool that I dislike, but possibly in future developments and given the current omnichannel nature, they would need to increase the ability to capture and combine different metrics, online and offline, to measure the impact on (and of) the establishments. **What problems is Flame Analytics solving and how is that benefiting you?** real-time analytics of stores and management of personalized marketing campaigns. ### 8. Great platform that helps the Shopping Centers to increase sales and footfall **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro A. | Reporting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Flame Analytics?** Flame helps the Shopping Centers to know their customers behavior and that helps us to increase the sales and footfall figures. Besides that, Jonathan and Lucía are both two great professionals who are always willing to help you. **What do you dislike about Flame Analytics?** Ath this point, there are not any particular issue that comes to my mind. **What problems is Flame Analytics solving and how is that benefiting you?** Nowadays, competition is hard in both ways with others malls and online (Amazon, Alibaba). Our mission is to create a good experience to our customers and that´s where Flame´s help is a great value for us. ### 9. Best ever practice and experience I ever had with them **Rating:** 5.0/5.0 stars **Reviewed by:** Claudia J. | Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Flame Analytics?** That is a modular solution so you can choose what product or module you want to use. It adapts very well to all clients and all sectors **What do you dislike about Flame Analytics?** I found them professional and there is no negative aspect till now Nothing in particular. I think flame analytics is a very agile tool that helps physical spaces to know their visitors and it's very useful for me. **Recommendations to others considering Flame Analytics:** Flame Analytics is an excellent solution to analyze physical space with a digital tool... **What problems is Flame Analytics solving and how is that benefiting you?** Consultation for content ### 10. They fulfill what they say. And that right now is of great value. **Rating:** 4.5/5.0 stars **Reviewed by:** Raul G. | Socio - Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2022 **What do you like best about Flame Analytics?** The platform itself meets everything that appears on the web. Installed together with our solution in several clients with great success. A very professional team. **What do you dislike about Flame Analytics?** I have nothing important to report in this regard, the problems encountered have been quickly resolved, as I said the platform meets expectations. **What problems is Flame Analytics solving and how is that benefiting you?** A quick and intuitive solution for social login and analytics tracking system in physical and digital spaces. Easily integrable with other platforms. ### 11. A great digital marketing ally **Rating:** 5.0/5.0 stars **Reviewed by:** Jose E. | Relaciones Públicas, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2022 **What do you like best about Flame Analytics?** The support they offer, always of quality and with the willingness to help at any time. **What do you dislike about Flame Analytics?** I haven't met it in full to know what I don't like about the tool. **What problems is Flame Analytics solving and how is that benefiting you?** With Flame Analytics for my personal business, it has been of great help for the growth and success of the same, due to its AI that facilitates the measurement of the Marketing campaigns carried out. ### 12. The definitely in- store tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ignacio S. | Business Developer/ Consultant Freelance, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Flame Analytics?** The insights that are provided by the tool are really valuable and in the last times the possibility to manage the limited capacity of the stores. **What do you dislike about Flame Analytics?** There´s nothing remarkable about the Flame solution that dislikes me. **What problems is Flame Analytics solving and how is that benefiting you?** Mainly I think is a very useful loyalty solution. It helps too much in the recency of clients and also to know how to manage them into the store. ### 13. Great soulution for customer engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Jasna S. | Lead SEO, Account Manager and Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Flame Analytics?** Its location analytics are very detailed and helpful when it comes to targeting. I believe it really helps our sales activities. **What do you dislike about Flame Analytics?** For now, everything works just fine. We have been using it for some time now and we are satisfied. **What problems is Flame Analytics solving and how is that benefiting you?** Our physical spaces were disconnected from our digital channels, and it helped us include it to our overall sales strategy. ### 14. A great analytics and marketing solution for physical spaces **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Flame Analytics?** It is easy to implement and is a very modular tool, which is a great advantage. Flame provides us with a lot of crucial data about what is happening in our physical space (hotel, museum, store, etc.). This way, we can make decisions based on objective data. **What do you dislike about Flame Analytics?** I wouldn't know what to say... I think I like everything about the tool. I haven't found any notable weaknesses. **What problems is Flame Analytics solving and how is that benefiting you?** It has allowed us to obtain analytical information about retail businesses, which we have integrated with online data, so we can improve the business performance from an omnichannel perspective. ### 15. Excellent Analysis Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Loyda N. | Partnership Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2022 **What do you like best about Flame Analytics?** The possibility of accessing customer habits. Flame is a great help to increase the productivity and profitability of the business. **What do you dislike about Flame Analytics?** There is nothing to dislike about Flame Analytics. **What problems is Flame Analytics solving and how is that benefiting you?** Excellent how it adapts to the needs of each user. Very useful information is obtained. This results in being able to be more productive. ### 16. POS customer experience **Rating:** 5.0/5.0 stars **Reviewed by:** Manuel García N. | key account **Reviewed Date:** May 13, 2022 **What do you like best about Flame Analytics?** It allows you to interact with customers in a simple way by sending personalized messages according to their usage or presence profile. **What do you dislike about Flame Analytics?** Actually, the use of the platform isn´t complex. Almost anyone without knowledge could use it without any difficulty. **What problems is Flame Analytics solving and how is that benefiting you?** Know the profile of visitors to the shopping center in which we have installed it ### 17. You are working to better yourself! **Rating:** 4.0/5.0 stars **Reviewed by:** Вадим . | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2022 **What do you like best about Flame Analytics?** I believe Flame analytics is the best route for a personalized customer experience strategy. You have helped with many problems and issues. On the plus side, you have a loyal pricing policy. And the design of all the graphs, charts and reports is the bomb! **What do you dislike about Flame Analytics?** I can't say anything comes to mind. There is always a need to grow and get better for customers! **What problems is Flame Analytics solving and how is that benefiting you?** I don't need to spend extra time thinking up structures, charts, reports and designs for them ### 18. Powerful and intuitive **Rating:** 4.5/5.0 stars **Reviewed by:** Natalia L. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Flame Analytics?** Simple, intuitive, and integrable tool with other solutions. It provides a clear view of the main business KPIs and facilitates the management of personalized campaigns. **What do you dislike about Flame Analytics?** It is a very comprehensive solution for the retail environment, there is nothing I don't like. **What problems is Flame Analytics solving and how is that benefiting you?** Facilitates the management of personalized marketing campaigns. ### 19. Powerful tool for customer behavior! **Rating:** 5.0/5.0 stars **Reviewed by:** Felipe G. | Chief Communications Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Flame Analytics?** Flame Analytics is a great tool to measure, understand, improve and interact better with visitors. **What do you dislike about Flame Analytics?** All is perfect, it is a friendly user tool! **Recommendations to others considering Flame Analytics:** . **What problems is Flame Analytics solving and how is that benefiting you?** It helps us to have an overview of custom reports for visits and integrates with our CRM. ### 20. A nimble and easy-to-use tool to know what is happening in our physical spaces **Rating:** 5.0/5.0 stars **Reviewed by:** Lucía G. | Marketing manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Flame Analytics?** I like that it is a modular and highly personalized tool. **What do you dislike about Flame Analytics?** Nothing. I really couldn't say any negative aspect of flame. **What problems is Flame Analytics solving and how is that benefiting you?** Flame is perfect for understanding how customers behave inside a shopping mall. ### 21. A very useful tool **Rating:** 4.5/5.0 stars **Reviewed by:** Néstor T. | Director de Marketing Online, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Flame Analytics?** I have liked many things about the tool, mainly its ease of use, also its reliability and its support for resolving questions. **What do you dislike about Flame Analytics?** There is nothing relevant that I have disliked about Flame. **What problems is Flame Analytics solving and how is that benefiting you?** Analyze people's behaviors. ### 22. Perfect tool to understand Customer Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Carmen Garcia d. | Head Customer Experience, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2022 **What do you like best about Flame Analytics?** Perfect tool for both the analytical part in strategy development and its execution. Real-time information. **What do you dislike about Flame Analytics?** I think the tool lacks nothing, it is very comprehensive. **What problems is Flame Analytics solving and how is that benefiting you?** Make the complicated easy. ### 23. Professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel A. | G, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Flame Analytics?** They help you gain visibility at a national and international level on matters related to both digital and traditional marketing. Useful and applicable to your daily work. **What do you dislike about Flame Analytics?** Nothing. Everything has been very good. Thank you. **Recommendations to others considering Flame Analytics:** . **What problems is Flame Analytics solving and how is that benefiting you?** More visibility ### 24. Powerful analytics and marketing tools **Rating:** 4.5/5.0 stars **Reviewed by:** Kristie W. | marketing consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Flame Analytics?** Great analytics tool for customers' behavior and performance measurement of spaces. That way we can set up personalized digital campaigns based on location and customers´ behavior. **What do you dislike about Flame Analytics?** Still haven't found any negative aspects. **What problems is Flame Analytics solving and how is that benefiting you?** Consumer behavior analysis ### 25. Improving the customer experience of my business was never that easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2022 **What do you like best about Flame Analytics?** It is an easy-to-use platform that covers all the necessary aspects to improve my business customer experience. **What do you dislike about Flame Analytics?** I don´t have anything bad that comes to my mind. I think that there is always room for improvement and Flame is on that path. **What problems is Flame Analytics solving and how is that benefiting you?** It gives me all the data that I need to later implement in my physical business so the user experience gets better ### 26. It's was grateful collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Alex L. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Flame Analytics?** Quick answers to my questions, and most importantly - competent employees. **What do you dislike about Flame Analytics?** Nothing. There is no dislike it's only like about the all **What problems is Flame Analytics solving and how is that benefiting you?** Analyzing data at scale and useful content ### 27. Flame analytics review **Rating:** 3.5/5.0 stars **Reviewed by:** Tushar T. | AVP - Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2022 **What do you like best about Flame Analytics?** Exceptional platform and user friendly UI to measure, understand and improve business analytics **What do you dislike about Flame Analytics?** Nothing as such, just that integration documentation could be more dev friendly **What problems is Flame Analytics solving and how is that benefiting you?** Analyzing data at scale Critical business metrics analysis and making regular improvements and tracking them ### 28. It's a great experience after use this software **Rating:** 5.0/5.0 stars **Reviewed by:** Nivrutti I. | Supply manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2022 **What do you like best about Flame Analytics?** I like about that software is smooth service along with solutions parts as we as too useful **What do you dislike about Flame Analytics?** There is no dislike it's only like about the all **What problems is Flame Analytics solving and how is that benefiting you?** My all business and Oparations expansions specialist issues ahe been resolved ### 29. So helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Flame Analytics?** Flame Analytics has some of the most helpful and considerate employees, it's a pleasure to work with them. **What do you dislike about Flame Analytics?** Honestly, I didn't encounter anything I didn't like about Flame Analytics. **What problems is Flame Analytics solving and how is that benefiting you?** One of the benefits of working with them was learning about their blog! It has a ton of useful information. ### 30. Great analytics tool **Rating:** 4.5/5.0 stars **Reviewed by:** Slava A. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2022 **What do you like best about Flame Analytics?** Ability to access performance of physical space and insights into customers' habits **What do you dislike about Flame Analytics?** All good. Nothing to complain about so far. **What problems is Flame Analytics solving and how is that benefiting you?** Tracking performance of a physical location. Gained quite useful insights! ### 31. Rich Product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2022 **What do you like best about Flame Analytics?** Flame marketing automation tool helps in increase in productivity, time optimization, effective resources management **What do you dislike about Flame Analytics?** Not to be dislikedabout flame analytics. There are no cons. **What problems is Flame Analytics solving and how is that benefiting you?** All the contracts obtained through the guest wifi will be automatically incorporated into CRM. ## Flame Analytics Discussions - [What is Flame analytics used for?](https://www.g2.com/discussions/what-is-flame-analytics-used-for) - [View Flame Analytics pricing details and edition comparison](https://www.g2.com/products/flame-analytics/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-05+01%3A38%3A18+-0500&secure%5Bsession_id%5D=46c93bb3-02a8-4447-86a0-a15125e91533&secure%5Btoken%5D=109bb5ebf44a5b2d0c8a36b19585bc17d40b02fc62d59739952b523ab798fcff&format=llm_user) ## Flame Analytics Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Administration** - Integration - Geofencing - Wi-Fi Marketing - Beacons - IP Geolocation **Login Portal** - Profile - Social WiFi - White Label - Multilingual Login **Reporting** - Visit Tracking - Visitor Retention - Visitor Engagement - Segmentation - Dashboards **Data Management** - Consolidation - Data types - Correction - Cleansing - Validation **Agentic AI - Location-Based Marketing Features** - Autonomous Task Execution - Cross-system Integration **Marketing** - Geolocation - Campaign Automation - Analytics - Security Compliance **WiFi Usage** - Cost of Usage - Content Monitoring **Administration** - Integration - Performance and Reliability - User, Role, and Access Management **Analytics** - KPIs - Forecasting - Reports and Dashboards - Predictive analytics **Connectivity** - Hardware Integration - Number of Access Points **Mobile** - Mobile dashboard - Mobile application **Platform Additional Functionality** - Cloud - On-Premise **Reporting & Analytics** - A/B Testing - Basic Reporting **Integration ** - Marketplace - Retail POS - Other software **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Retail Analytics** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration ## Top Flame Analytics Alternatives - [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) - 4.2/5.0 (607 reviews) - [Instantly](https://www.g2.com/products/instantly/reviews) - 4.8/5.0 (4,118 reviews) - [Displai](https://www.g2.com/products/displai/reviews) - 4.7/5.0 (389 reviews)