--- title: Flame Analytics Reviews meta_title: 'Flame Analytics Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 81 reviews by the users' company size, role or industry to find out how Flame Analytics works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 81 scale: '5' date_modified: '2026-08-08' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Flame Analytics Reviews **Vendor:** Flame analytics **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 81 ## About Flame Analytics Transform Your Location Into a Profitable Smart Space. Flame Analytics is a Location Analytics and Customer Engagement Platform for physical smart spaces that will boost your sales and engagement. Flame Analytics is the leading BigData and AI platform that helps transform and make physical spaces smarter with its omnichannel digital marketing and analytics tools. ## Flame Analytics Pros & Cons **What users like:** - Users appreciate the **comprehensive and user-friendly analytics** of Flame Analytics, enhancing workflow and data-driven decision-making. (2 reviews) - Users praise Flame Analytics for its **comprehensive and user-friendly data analytics** , greatly enhancing workflow and decision-making. (2 reviews) - Users find the **ease of use** of Flame Analytics enhances workflow and simplifies tracking campaign performance effectively. (2 reviews) - Users praise the **comprehensive analytics** of Flame Analytics, which simplify tracking campaign performance and decision-making. (1 reviews) - Users appreciate the **high efficiency** of Flame Analytics, which greatly enhances workflow and decision-making processes. (1 reviews) - Efficiency Improvement (1 reviews) - Informed Decisions (1 reviews) - Reporting (1 reviews) - Simple (1 reviews) - Tracking (1 reviews) **What users dislike:** - Users find the **pricing to be high** for small teams, making it less accessible for smaller businesses. (2 reviews) - Users note a **difficult learning** curve for some features, which can impact the initial experience with Flame Analytics. (1 reviews) - Users note a **slight learning curve** with Flame Analytics, though it becomes intuitive over time for many. (1 reviews) - Users find the **pricing too high for small businesses** , limiting accessibility and value for their needs. (1 reviews) ## Flame Analytics Reviews ### 1. Unlocking Retail Intelligence: A Comprehensive Review of Flame Analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Devansh M. | VP Data, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2023 **What do you like best about Flame Analytics?** Flame Analytics excels in giving retailers up-to-the-minute information on consumer behaviour. With the help of Wi-Fi analytics, we can accurately analyse foot traffic, dwell times, and repeat customers. The user-friendly cloud-based platform interfaces with other systems with ease. Additionally, the sophisticated heatmaps and conversion funnels provide perceptive visualisations. The product remains at the forefront of retail analytics because of the prompt customer service and frequent updates. **What do you dislike about Flame Analytics?** Flame Analytics has drawbacks despite its extensive feature set. The initial setup can be a little challenging, especially for people who are not familiar with analytics. For small firms, the pricing structure can potentially be unaffordable. Furthermore, the site occasionally has a lag, which can be annoying for consumers looking for real-time data. The amount of information in some of the reports might be overwhelming, and there are few customising possibilities. **What problems is Flame Analytics solving and how is that benefiting you?** Flame Analytics tackles the difficulties of interpreting consumer behaviour in actual retail settings. With the help of its Wi-Fi analytics, store layouts and marketing initiatives may be optimised by measuring foot traffic. The heatmaps provide information on user behaviour that is useful for deciding where to place products. Conversion funnels aid in evaluating the efficacy of promotions. Flame Analytics provides me with the information and understanding I need to advise merchants wisely and comprehend the changing face of physical retail. ### 2. Flame analytics provides detailed and legit analytics for our business **Rating:** 3.5/5.0 stars **Reviewed by:** Brenda G. | Co-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Flame Analytics?** Real time analytics for our physical spaces when selling in consumer settings **What do you dislike about Flame Analytics?** It's kind of an expensive option but other than that it's a good platform with robust tools and a good UI **What problems is Flame Analytics solving and how is that benefiting you?** Retail analytics measurements it's what it does best and that's what we are looking for ### 3. Real time Analysis **Rating:** 4.0/5.0 stars **Reviewed by:** Suvi P. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2023 **What do you like best about Flame Analytics?** The best thing is that we can analyze things very easily. We can get to know at a particular time what the current situation of a particular place is, which is not possible with google maps. **What do you dislike about Flame Analytics?** Sometimes the analysis that Flame analytics provide is not that much perfect and due to this we can face some inaccuracy in our data. Another thing is that it can have security and privacy issues. **What problems is Flame Analytics solving and how is that benefiting you?** As our company itself is known as a reach engine, so for us we have to know that on the location on which we are going to work is suitable for that thing or not, how the current situation is, so Flame analytics is helping us for the same. ### 4. Overview on Flame analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Ankit M. | Assistant Professor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Flame Analytics?** Flame analytics is an analysis software that helps identify customers' patterns by collecting and analyzing data worldwide. This software mainly focuses on business as it helps improve marketing strategy with regard to the digital world. **What do you dislike about Flame Analytics?** Well, this software is not helpful for small-scale industries and small business organizations as it is very much costlier regarding the software's service. Also, the user interface should be improved as it is a bit complex for a beginner. **What problems is Flame Analytics solving and how is that benefiting you?** The analysis provided by Flame Analytics through the data collected from the customer is helping to give a better solution as per customer needs, and the main objective, such as customer satisfaction can be obtained. With the data, improvements can be made, and more and more customers can be attracted. ### 5. Overall usage review **Rating:** 4.0/5.0 stars **Reviewed by:** Sankalp A. | Growth Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2023 **What do you like best about Flame Analytics?** The way it gives on spot understanding of customer behavior, and how the customer experience can be enhanced, it is phenomenal, the suggestions are always filled with data which are more trustworthy **What do you dislike about Flame Analytics?** I found the User interaction is a bit below average; it is hard to find the data in one go, parallelly sometime due to technical issues, the data might be misleading and does not match our calculations. **What problems is Flame Analytics solving and how is that benefiting you?** It helps me analyse the correct user personas and use cases, which leads me to know the target market size and how much retention rate is there based on customer experience on my business. ### 6. Impressive Analytics tool which stand inline with Adobe and Google tools **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2023 **What do you like best about Flame Analytics?** The idea of Flame Analytics itself is amazing, considering the data collected at physical workplaces, shopping malls, or any other business infrastructures play a very critical role in making important business decisions. This is extremely useful in deciding the value of every inch of space, making decisions to organize a shot optimally, or even planning the movement of people in a shopping mall. Overall, the data helps get maximum out of minimum and thereby contributes to sustainability. I would recommend selling these ideas more effectively from a sustainable angle. **What do you dislike about Flame Analytics?** The user experience It can be more intuitive, one example, sometimes you get lost where you are in the journey. There is not enough information available when searching on google I was keenly looking for out-of-the-box features on the tool, but could not get it. Improve on SEO **What problems is Flame Analytics solving and how is that benefiting you?** I am still exploring to recommend it to our clients. ### 7. Analytics Manager **Rating:** 3.5/5.0 stars **Reviewed by:** Kwang H. | Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Flame Analytics?** Its trendy UI/UX design really draws the customers attention in the beginning. I believe this product is heading towards the right direction under future leaders. **What do you dislike about Flame Analytics?** It cannot be compared to any major brand analytical tools out there. There are main reasons I want to review this product for this purpose. I wish the functionality was improved. **What problems is Flame Analytics solving and how is that benefiting you?** Geo based marketing is very effective and is needed for my market I want to target and its built-in analytic tools also help me see the overview of the data set I have created. ### 8. An amazing way to analyse your stats **Rating:** 3.5/5.0 stars **Reviewed by:** Michael N. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Flame Analytics?** I liked how useful it was in helping me take a deeper look at my analytics and what not. The best thing is its amazing user interface that helps you navigate it really smoothly. **What do you dislike about Flame Analytics?** To be quite honest, there is not much to say in terms of dislikes for flame analytics. Even the support team is amazing in ensuring you have the best experience possible. **What problems is Flame Analytics solving and how is that benefiting you?** It is helping me reach a much broader and wider range of individuals without compromising quality of potential recepients. This ensures that I am reaching the right people. ### 9. Best company for providing football analytics **Rating:** 4.0/5.0 stars **Reviewed by:** sumit r. | Search Engine Optimization Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Flame Analytics?** Flame analytics provides valuable data analytics services. It's best for customer behaviour insights for physical spaces such as stadiums, retail stores, shopping malls, and airports. **What do you dislike about Flame Analytics?** There are few potential dislikes like privacy concers, Implementation challenges, accuracy and reliability, cost and data interpretation. But these dislikes are not universal every business has their specific needs and circumstances. **What problems is Flame Analytics solving and how is that benefiting you?** It solves many problems faced by businesses operating in physical spaces like understanding customer behaviour, enhance customer experience, optimizing operations, identifying conversion opportunities. ### 10. The best analysis tool **Rating:** 4.0/5.0 stars **Reviewed by:** Dhriti S. | Engineer-II, Software Development, Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Flame Analytics?** It's ability to gather the data and analyse it. It helps in providing comprehensive insights which can overall produce the productivity and revenue for the organisation. **What do you dislike about Flame Analytics?** Personally I believe for small businesses, cost would become an issue. Probably another drawback that I believe is the integration of this with with limited languages. **What problems is Flame Analytics solving and how is that benefiting you?** It has helped in triggering customised mails to our clients or business while facing an issue. It has also helped in getting a deeper insight of business needs . ### 11. Review Flame Analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Flame Analytics?** - a very effective location analytics and customer engagement platform - it captures data to give insights on footprints and thereby helps to increase ROI for your business **What do you dislike about Flame Analytics?** The user experience can be improved. More documentation of general purpose usage can be included as part of the product so that folks getting lost in between can self-solve the issues **What problems is Flame Analytics solving and how is that benefiting you?** - it helps to get good insights to enable business decisions and strategies ideas. That in turn increases the customer engagement with the brand ### 12. Review-Flame analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Aniket A. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about Flame Analytics?** Flame Analytics offers advanced customer intelligence and analytics solutions to help businesses optimize marketing strategies and improve customer experience. **What do you dislike about Flame Analytics?** Flame analytics may have a steep learning curve and integration challenges, along with potential privacy concerns. **What problems is Flame Analytics solving and how is that benefiting you?** It helped me solve problems related to customer behavior analysis, marketing optimization, and improving overall customer experience. ### 13. analytics platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Flame Analytics?** Real-time Monitoring, Heatmap Visualizations **What do you dislike about Flame Analytics?** Data Privacy and Consent,Interpretation and Actionability **What problems is Flame Analytics solving and how is that benefiting you?** Visitor Behavior Analysis,t tracks and analyzes customer movement, dwell time, popular areas, and other relevant metrics. This information helps businesses understand customer preferences, optimize layout and product placement, and improve overall customer experience. ### 14. It seems to me a tool that adds a lot of value, simple and effective. **Rating:** 4.0/5.0 stars **Reviewed by:** Guiomar A. | Gerente, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Flame Analytics?** This tool works well for offline businesses and helps to understand the behavior of your business's users. Additionally, it is an easy-to-use tool, and at first glance, it is well understood. You can link it with other systems and tools you already have, which also allows for a more accurate and real-time data analysis. **What do you dislike about Flame Analytics?** Nothing, really, we quite liked it. Obviously, everything has areas for improvement, and surely in time it will need adjustments, but as it is currently designed, it suits us. **What problems is Flame Analytics solving and how is that benefiting you?** The analysis of Flame helped us to boost the relationship and closeness with the client, as it allowed us to better adjust our actions towards them. From a marketing perspective, we are much more efficient, which leads to higher sales and more satisfied customers. ### 15. Best in class analytics for spaces ! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Flame Analytics?** The unique idea of gathering data related to physical spaces which help user in analysing the space is boon to the industry. **What do you dislike about Flame Analytics?** The user interface is not user friendly. **What problems is Flame Analytics solving and how is that benefiting you?** My company was struggling to find right marketing ideas based on customers location. Flame analytics helped in finding right data using physical spaces ### 16. Best Analytics tools **Rating:** 4.0/5.0 stars **Reviewed by:** Umesh P. | Quality Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Flame Analytics?** Easy to use and easy to understand interface **What do you dislike about Flame Analytics?** Complicated to analysing reports and hard to handel **What problems is Flame Analytics solving and how is that benefiting you?** Campaigns for different products and customers analytics ### 17. Quality marketing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Flame Analytics?** The tools provided by Flame are very versatile and improve sales. With them, we have substantially increased our sales compared to the competition. **What do you dislike about Flame Analytics?** Over time it will need improvements, but for now nothing displeases us. Like any IT tool or application, it will need patches, improvements, or we will detect new needs. **What problems is Flame Analytics solving and how is that benefiting you?** It helps you close the gap with the competition. Furthermore, it is much more efficient than investing in advertising campaigns alone. For now, I think we have only found benefits. ### 18. You are working to better yourself! **Rating:** 4.0/5.0 stars **Reviewed by:** Вадим . | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2022 **What do you like best about Flame Analytics?** I believe Flame analytics is the best route for a personalized customer experience strategy. You have helped with many problems and issues. On the plus side, you have a loyal pricing policy. And the design of all the graphs, charts and reports is the bomb! **What do you dislike about Flame Analytics?** I can't say anything comes to mind. There is always a need to grow and get better for customers! **What problems is Flame Analytics solving and how is that benefiting you?** I don't need to spend extra time thinking up structures, charts, reports and designs for them ### 19. Improving the customer experience of my business was never that easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2022 **What do you like best about Flame Analytics?** It is an easy-to-use platform that covers all the necessary aspects to improve my business customer experience. **What do you dislike about Flame Analytics?** I don´t have anything bad that comes to my mind. I think that there is always room for improvement and Flame is on that path. **What problems is Flame Analytics solving and how is that benefiting you?** It gives me all the data that I need to later implement in my physical business so the user experience gets better ### 20. Flame analytics review **Rating:** 3.5/5.0 stars **Reviewed by:** Tushar T. | AVP - Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2022 **What do you like best about Flame Analytics?** Exceptional platform and user friendly UI to measure, understand and improve business analytics **What do you dislike about Flame Analytics?** Nothing as such, just that integration documentation could be more dev friendly **What problems is Flame Analytics solving and how is that benefiting you?** Analyzing data at scale Critical business metrics analysis and making regular improvements and tracking them ## Flame Analytics Discussions - [What is Flame analytics used for?](https://www.g2.com/discussions/what-is-flame-analytics-used-for) - [View Flame Analytics pricing details and edition comparison](https://www.g2.com/products/flame-analytics/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+18%3A34%3A13+-0500&secure%5Bsession_id%5D=d71f1457-6217-44bb-96e2-5f4df01ec07e&secure%5Btoken%5D=1dab3763a8b57e0b852c96a5c253aa53ced2db38fc6eee30bb743dc444922a8f&format=llm_user) ## Flame Analytics Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Administration** - Integration - Geofencing - Wi-Fi Marketing - Beacons - IP Geolocation **Login Portal** - Profile - Social WiFi - White Label - Multilingual Login **Reporting** - Visit Tracking - Visitor Retention - Visitor Engagement - Segmentation - Dashboards **Data Management** - Consolidation - Data types - Correction - Cleansing - Validation **Agentic AI - Location-Based Marketing Features** - Autonomous Task Execution - Cross-system Integration **Marketing** - Geolocation - Campaign Automation - Analytics - Security Compliance **WiFi Usage** - Cost of Usage - Content Monitoring **Administration** - Integration - Performance and Reliability - User, Role, and Access Management **Analytics** - KPIs - Forecasting - Reports and Dashboards - Predictive analytics **Connectivity** - Hardware Integration - Number of Access Points **Mobile** - Mobile dashboard - Mobile application **Platform Additional Functionality** - Cloud - On-Premise **Reporting & Analytics** - A/B Testing - Basic Reporting **Integration ** - Marketplace - Retail POS - Other software **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Retail Analytics** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration - Third-Party Integrations **Additional Functionality** - Personalization - Autoresponders - Customer Segmentation - Newsletter Management - AI Copilot - WYSIWYG Editor - Engagement Tracking - Preview Functionality - Email Tracking - Email Campaign Management - Landing Pages/Web Forms - Customizable Branding - Lead Capture - Mobile Optimization - Customer Journey Mapping - ROI Tracking - Activity Dashboard - Customizable Fields - Reporting/Analytics - Click Tracking - List Management - GDPR Compliance - Subscriber Management - Email Sequences - Campaign Scheduling - Event Triggered Actions - Multi-Language - Template Management - Customizable CTAs - Real-Time Analytics - Dynamic Content - CAN-SPAM Compliance - Multi-Channel Marketing - HTML Editor - Contact Management - Drip Campaigns - Campaign Analytics - Product Recommendations - Image Library - Workflow Automation ## Top Flame Analytics Alternatives - [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) - 4.2/5.0 (615 reviews) - [Instantly](https://www.g2.com/products/instantly/reviews) - 4.8/5.0 (4,128 reviews) - [Displai](https://www.g2.com/products/displai/reviews) - 4.7/5.0 (389 reviews)