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Firm Central

3.8
(10)

Firm Central simplifies your workday by providing a single online location to access a wealth of features designed to make it even more efficient to manage your law firm and perform client work.

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Firm Central Reviews

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Firm Central review by Julio P.
Julio P.
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"Firm Central"

What do you like best?

Firm Central is a tool that offers small and large companies or individuals solutions such as contacts, schedules, tasks, documents, time, reports among other sets of options, this software is based on the cloud and meets all the legal conditions. intertwine with Westlaw Form Builder to customize documents among others, has SOC2 security protocol.

What do you dislike?

This Firm Central software stores, scans, sorts in electronic folders, also allows you to add emails directly in folders while you are in Outlook, your data center employs security monitoring, it is also deployed with Cloud Hosted, open API and are compatible with Windows, Linux, Mac and this Web-based, what can I say about this tool is very complete and it's great.

Recommendations to others considering the product

This Software also has outstanding information about time management and billing. Firm Central makes it fast, simple, flexible, precise, easy to use, has deployment with Cloud Hosted, open API and compatible devices such as Windows, Linux, Mac and based on the Web.

What business problems are you solving with the product? What benefits have you realized?

Firm Central is a client management and organization tool, document generator, billing expenses, reports, time management and email management among other sets of step management is easy to use and has support.

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Firm Central review by User in Higher Education
User in Higher Education
Validated Reviewer
Verified Current User
Review Source
content

"For Law firm Use"

What do you like best?

I like all the resources and tools it offers. Has a calendar, client portal to upload info and billing/expenses. Also has sharepoint access to upload documents for sharing and others to access. Also allows for many users on the one domain

What do you dislike?

Have to put every users name in order for them to access it from their account which can be a pain when you are adding new attorneys or employees. Also do not like how it signs you out if you have been 'inactive' for too long. Also wish you could have alerts for calendar events

Recommendations to others considering the product

See if it fits your firm's needs before you buy. Some other products might be more up your alley

What business problems are you solving with the product? What benefits have you realized?

Accessible to many users at the same time, great sharepoint for storing documents, nice calendar for setting appointments/reminders

What Legal Case Management solution do you use?

Thanks for letting us know!
Firm Central review by User in Legal Services
User in Legal Services
Validated Reviewer
Review Source
content

"Great integration and management"

What do you like best?

I really appreciated the integration with Outlook in regard to the calendar and emails. Super useful, and can keep a running tally of what is going on in the file, and saving the pertinent documents.

What do you dislike?

The integration of Outlook email and calendar system is for Windows users only. When the firm switched to Mac, that integration was lost, and the development team was not able to create that integration for over a year or more.

Recommendations to others considering the product

I would highly recommend it, if only for the fact of Outlook integration and the cloud-based structure for ease of use.

What business problems are you solving with the product? What benefits have you realized?

This was used as a case management program for the small firm I worked for, and was very useful for that purpose. I loved the cloud-based data saving, so you could potentially access this network from home or during trial..

Firm Central review by User in Law Practice
User in Law Practice
Validated Reviewer
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"I thoroughly enjoy Firm Central"

What do you like best?

I liked the easily organized layout of the website. You can search easily for names of clients and specific documents that you are looking for. This makes it easier to locate the document rather than having to consult the physical file.

What do you dislike?

Some documents are difficult to search based on their name. For instance, if you are looking for a Motion for Summary Judgment in general to consult as a template, you may have to know the client's name or file name specifically in order to find what you are looking for. For law firms, it would be nice to have an option to "categorize" the type of document you are uploading to a file.

What business problems are you solving with the product? What benefits have you realized?

It allows access to client files by everyone working on them without having to consult the paper file. This is more organized and efficient.

Firm Central review by Administrator in Law Practice
Administrator in Law Practice
Validated Reviewer
Review Source
content

" Good program but needs updating "

What do you like best?

I liked how I can share file access with my clients. Also, I can calendar from Firm Central and my google calendar at the same time.

What do you dislike?

Customer support was unprofessional and did not seem to respect that my time is limited.

Recommendations to others considering the product

Get better customer support.

What business problems are you solving with the product? What benefits have you realized?

One way of working. We are able to work on files simultaneously.

Firm Central review by User
User
Validated Reviewer
Review Source
content

"Works Great!"

What do you like best?

Helps keep management of our clients information and all of our legal information safe and easily accessible.

What do you dislike?

So far, I have not come across anything I didn't like about this software.

What business problems are you solving with the product? What benefits have you realized?

Keeping all of our information streamlined. Billing is much easier to complete and Case Management is such a breeze!

Firm Central review by Administrator in Mental Health Care
Administrator in Mental Health Care
Validated Reviewer
Review Source
content

"New to Firm Central"

What do you like best?

I like that all of the programs are together and easy to find. The virtual portal is very useful for clients.

What do you dislike?

Because the programs are all centrally connected, when one program crashes, sometimes they all freeze.

Recommendations to others considering the product

I recommend because the tech support is great.

What business problems are you solving with the product? What benefits have you realized?

The virtual online portal makes online file sharing interactions easy.

Firm Central review by User in Apparel & Fashion
User in Apparel & Fashion
Validated Reviewer
Review Source
content

"Its ok..."

What do you like best?

The amount of infomation taken for the client

What do you dislike?

Majority of it. Too many actions for one simple function

Recommendations to others considering the product

N/A it might work for others.

What business problems are you solving with the product? What benefits have you realized?

None, used it 3 times and it wa horrible.

Firm Central review by User in Law Practice
User in Law Practice
Validated Reviewer
Review Source
content

"Could Be Better"

What do you like best?

It is convenient for syncing different softwares but that is about it.

What do you dislike?

Customer service could be better. I was constantly on hold

Recommendations to others considering the product

Youre better off with MyCase.

What business problems are you solving with the product? What benefits have you realized?

There hasn't really been much benefits, we stopped using this.

Firm Central review by User in Mining & Metals
User in Mining & Metals
Validated Reviewer
Review Source
content

"Great system with potential"

What do you like best?

Customer service for this company was great.

What do you dislike?

Underutilized features but company did make some improvements

What business problems are you solving with the product? What benefits have you realized?

Client/Matter management and organization.

Kate from G2

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* We monitor all Firm Central reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.