--- title: FedEx Ship Manager Reviews meta_title: 'FedEx Ship Manager Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 90 reviews by the users' company size, role or industry to find out how FedEx Ship Manager works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 90 scale: '5' date_modified: '2026-08-07' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # FedEx Ship Manager Reviews **Vendor:** FedEx **Category:** [Shipping Software](https://www.g2.com/categories/shipping) **Average Rating:** 4.4/5.0 **Total Reviews:** 90 ## About FedEx Ship Manager Use the power of the internet to make shipping simple anytime, anywhere — even when you're away from the office. All you need is internet access, an inkjet or laser printer, and a FedEx account number to ship on fedex.com. And since any employee with internet access can use FedEx Ship Manager at fedex.com, you can increase efficiency in your organization by allowing employees to manage their own shipments. Ship a package now. Or you can oversee those employees' shipments with Shipping Administration, a feature of FedEx Ship Manager at fedex.com that allows a single administrator or a group of users who are assigned administrative privileges to centrally manage and control shipments that are processed by individuals from different locations within your company. With Shipping Administration, an administrator can configure shipping options, restrict services, customize reference information and run reports on the shipping activity of users throughout the company. ## FedEx Ship Manager Pros & Cons **What users like:** - Users value the **streamlined shipping experience** of FedEx Ship Manager, efficiently meeting their shipping needs without unnecessary complexity. (2 reviews) - Users appreciate the **centralized management** of FedEx Ship Manager, streamlining shipping processes and controlling costs effectively. (1 reviews) - Users value the **cost-saving features** of FedEx Ship Manager, improving efficiency and control over shipping expenses. (1 reviews) - Users find the **ease of use** of FedEx Ship Manager essential for efficient shipping management and cost control. (1 reviews) - Users appreciate the **efficiency improvement** of FedEx Ship Manager, streamlining shipping and logistics management in one tool. (1 reviews) - Functionality (1 reviews) - Reporting (1 reviews) - Users value the **simplicity and efficiency** of FedEx Ship Manager, fully meeting their shipping requirements. (1 reviews) - Users value the **tracking capability** of FedEx Ship Manager, especially for monitoring in-transit times and surcharges. (1 reviews) **What users dislike:** - Users feel the **carrier limitations** of FedEx Ship Manager hinder price comparison, reducing overall shipping efficiency. (2 reviews) - Users find the **lack of automation** limits FedEx Ship Manager's ability to compare rates with other carriers, causing inefficiencies. (1 reviews) - Users find the **limited carrier options** of FedEx Ship Manager restrictive, hindering effective price comparisons and efficiency. (1 reviews) - Users find the **data input process tedious** compared to other shipping software, leading to frustration. (1 reviews) ## FedEx Ship Manager Reviews ### 1. Easy to use, super convenient, minimal issues **Rating:** 5.0/5.0 stars **Reviewed by:** Alan B. | Season, Group and Sponsorship Sales, Sports, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2018 **What do you like best about FedEx Ship Manager?** Schedule and manage shipments and pickups with ease. Excellent rewards program for frequent shippers. Quick and helpful customer service. **What do you dislike about FedEx Ship Manager?** It’s difficult to retrieve pricing information for previous shipments. They also don’t always adhere to the requested pickup windows, which occasionally means I have to do a physical drop-off at an off-site location. **Recommendations to others considering FedEx Ship Manager:** FedEx Ship Manager is an easy way to manage the purchase and printing of shipping labels and scheduling package pickup in one place. The pickup management gives you the opportunity to set a specific window of time for pickup that is mostly adhered to, though occasionally they will miss the window or arrive too early (before opening of business) or too late (after closing). **What problems is FedEx Ship Manager solving and how is that benefiting you?** Quick and easy way to send important documents, equipment and personal effects. My office has several moving parts, being a minor league sports affiliate, with paperwork and equipment being sent between affiliates and player moves necessitating players belongings needing to be shipped to their new team, equipment left behind during road trips or from visiting teams who missed items while packing, fedex ship manager allows us to get these items out through a multitude of services, from overnight, to ground, to freight. ### 2. FedEx Ship Manager: My honest review **Rating:** 4.5/5.0 stars **Reviewed by:** Tejas K. | Fullstack Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about FedEx Ship Manager?** I can manage everything from one place: setting up different users, controlling which shipping options they can use, and running reports to see exactly where our money is going. It's a single tool that keeps our company's shipping costs in check and makes our whole logistics process a lot more efficient. **What do you dislike about FedEx Ship Manager?** My main complaint is that it only shows FedEx rates. I can't easily compare prices with UPS or other carriers to ensure we're getting the best deal. This forces us to use other systems or do manual rate-shopping, which is a major inefficiency. It's a great tool for managing FedEx shipments, but it's not a complete solution for managing a company's entire shipping and logistics strategy. **What problems is FedEx Ship Manager solving and how is that benefiting you?** I can manage everything from one place: setting up different users, controlling which shipping options they can use, and running reports to see exactly where our money is going. It's a single tool that keeps our company's shipping costs in check and makes our whole logistics process a lot more efficient. ### 3. Trusted Name For International Shipments **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse M. | Operation Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about FedEx Ship Manager?** We use FedEx for our international shipping services for our ecom brand, and it’s the only brand name I truly trust and find reliable. What I like most is the customer support—it’s friendly and helpful, and the real-time assistance makes the whole process smoother. **What do you dislike about FedEx Ship Manager?** FedEx charges, compared to some local service providers, are a little high. **What problems is FedEx Ship Manager solving and how is that benefiting you?** Quick delivery, with a friendly and reliable manner. ### 4. Streamlines Shipping with Smart, Efficient Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Haley W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2025 **What do you like best about FedEx Ship Manager?** Streamlines shipping with smart tools... **What do you dislike about FedEx Ship Manager?** It only shows FedEx rates — no carrier comparison. **What problems is FedEx Ship Manager solving and how is that benefiting you?** Automates labels & pickups to save time and reduce errors. ### 5. Works well with customer integration (EDI) **Rating:** 4.5/5.0 stars **Reviewed by:** David H. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about FedEx Ship Manager?** Ship Manager meets all my shipping requirements (and my customers) without being overly complication or bogged down with features I don't want/use **What do you dislike about FedEx Ship Manager?** Sometimes it feels like the data input process is a bit tedious compared to other shipping software. **What problems is FedEx Ship Manager solving and how is that benefiting you?** Ship Managers integration with customer EDI saves me a ton of redundant data input. ### 6. FedEx Ship Manager makes shipping easy **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua D. | Director of Marketing, Partnerships, and Website Logistics, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2024 **What do you like best about FedEx Ship Manager?** I use FedEx Ship manager every day and it is one of the easiest programs to use for shipping. I have implemented the use of it with WooCommerce. It is so easy to use and opens the door for so many features with this integration. They also have excellent customer support, any issues I have had, are handled quickly and effectively. **What do you dislike about FedEx Ship Manager?** The only downsides I have found so far have been certain locations or options I have to go to other shipping solutions, but that is always the case no matter what. Such as when shipping to a PO box, and having to use USPS at that point. **What problems is FedEx Ship Manager solving and how is that benefiting you?** Generates shipping labels and allows us to easily ship products to customers with their powerful software. ### 7. Helpful tool for shipping management **Rating:** 4.5/5.0 stars **Reviewed by:** Emily B. | Customer Service Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2023 **What do you like best about FedEx Ship Manager?** I found it to be easy to use once I got a hang of it. The help center is incredibly resourceful and always courteous. The platform itself is visually appealing. **What do you dislike about FedEx Ship Manager?** Like a lot of new things, it took me a bit to get my bearings. I did have to ask for help and had some trouble adding a payment method, but the help I received resolved my issue. **What problems is FedEx Ship Manager solving and how is that benefiting you?** We use fedex for shipping. I like the transparency in tracking and the efficiency of it. It is very reliable. It has solved many shipping issues for us when other platforms can't (looking at you UPS). ### 8. Fed Ex Ship Manager helps my packages delivered to me safely **Rating:** 5.0/5.0 stars **Reviewed by:** lauren n. | customer service, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2023 **What do you like best about FedEx Ship Manager?** There are times when I have a package coming to my home, but I have to run to the store or office and am not sure if I will be able to receive it in time. I have used Fex Ex-manager many times to manage my deliveries to either have the package sent to my apartment complex office or held at a nearby fed ex location to ensure I get my package. **What do you dislike about FedEx Ship Manager?** So far, I have had no issues when using fed ex Manager. It would make things easier if I could track deliveries with a GPS view to see exactly where my package is en route. **What problems is FedEx Ship Manager solving and how is that benefiting you?** There are many times when I cannot be home to accept the delivery. The Fed ex-manager lets me adjust the delivery to avoid being left outside. I have had packages stolen in the past so now i use the manager to have my boxes held at a fed ex location or delivered to a different location. ### 9. An old standby **Rating:** 4.5/5.0 stars **Reviewed by:** Basil A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about FedEx Ship Manager?** FedEx Ship Manager makes it easy to create shipments, track shipments, and keep on top of billing. I would use it more often except that the rates I was given after speaking with a rep are often significantly beat by UPS or other companies. **What do you dislike about FedEx Ship Manager?** The automatic rates you are given are not even close to competitive with other companies. You have to talk to your sales rep on the phone to be given a better deal. The interface has not been updated practically since the internet began, and it is clunky. **What problems is FedEx Ship Manager solving and how is that benefiting you?** It keeps you from having to wait in any long lines in order to send a package. You can create and print your labels, and then schedule a pickup or drop off your package without the line. ### 10. Fedex Ship Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Tonya J. | Licensed Medicare Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about FedEx Ship Manager?** I like that I can see updated shipment progress. I also like tracking my packages via the web or app on my mobile device or tablet. I usually get notifications every day that there is movement. **What do you dislike about FedEx Ship Manager?** I would prefer if the tracking progress were updated in real-time every step of the way. I also wish that there were contact info available for each station that the package is sent to. **What problems is FedEx Ship Manager solving and how is that benefiting you?** I don't have any problems to mention; however, I am a work-from-home/remote employee and have been for years. Usually, most employers ship via FedEx, so I use the FedEx Ship Manager to check tracking progress when they send me work equipment or when I send it back. I've also used FedEx Manager when receiving online orders. ### 11. FedEx Ship Manager Review **Rating:** 5.0/5.0 stars **Reviewed by:** Lexi C. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about FedEx Ship Manager?** FedEx Ship Manager is most helpful for tracking packages in the easiest way, the website is so easy to use and gives you updates on your package so quickly compared to others. **What do you dislike about FedEx Ship Manager?** There is no downside to using FedEx Ship Manager, if there is ever any issue you can check to chat with a representative to help you resolve your issue. **What problems is FedEx Ship Manager solving and how is that benefiting you?** FedEx Ship Manager solves the issue of packages being lost/delayed or you being unsure where your package is. Knowing when your package is going to be delivered can protect you from having stolen packages. ### 12. FedEx Ship Manager is quick and easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Megan S. | Marketing Assistant - North America, Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2023 **What do you like best about FedEx Ship Manager?** The FedEx Ship Manager was super helpful to me when I needed to mail packages from our office. I used to work at the front desk before getting promoted and many times, people would need a package shipped at the last minute. I was able to log in, create a label, print it and get a package shipped all in a few minutes. It was really helpful! **What do you dislike about FedEx Ship Manager?** What I disliked about this program is that sometimes I would change the address and then it would malfunction and lose the data I entered, which then I had to do it again because it was lost. Also, the international shipping would get confusing depending on the location so I would have to go into an office for help once in awhile. **What problems is FedEx Ship Manager solving and how is that benefiting you?** The FedEx Ship Manager helped my company save money by getting a discount for using their services and time by not having to go into an office and being able to schedule pickups. It was always easy to log in, create a label, print it and get a package shipped all in a few minutes. In our building we even had a drop box so it was really really nice. ### 13. Great tool for managing our domestic and international shipments; really helps to minimize errors. **Rating:** 4.5/5.0 stars **Reviewed by:** Erin H. | Medical Devices, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about FedEx Ship Manager?** Although the UI design isn't the most modern, FedEx Ship Manager makes it very easy to step through the shipping process. I find it especially helpful in validating addresses and minimizing errors, particularly when shipping internationally. **What do you dislike about FedEx Ship Manager?** The UI is a bit clunky, although it has improved with the new updates. **What problems is FedEx Ship Manager solving and how is that benefiting you?** FedEx Ship Manager makes it easy to do self-service shipping. We don't have to visit a FedEx location... we can do everything from my laptop. Address management is very helpful, as is address validation. It has gotten better over time, as we've added profiles and filled out our addressbook. ### 14. Super Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** heidi m. | Assistant Escrow Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about FedEx Ship Manager?** I love that I can access so many tools to change anything about my shipment as well as track the truck my package is on. I dont think any other competetors have anything like this. **What do you dislike about FedEx Ship Manager?** Not very many downsides to FedEx Ship Manager but wish I had access to the truck's exact location and not the last known location or that it updated trucks location more often. **What problems is FedEx Ship Manager solving and how is that benefiting you?** FedEx Ship manager helps me avoid having to call customer service for any changes i may need to make to my shipment. Customer service calls can be a very lengthy process. ### 15. Easy shipping **Rating:** 5.0/5.0 stars **Reviewed by:** susan A. | bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about FedEx Ship Manager?** FedEx Ship Manager is an easy-to-use desktop software that makes shipping orders by ground, express or freight easy and trackable. This software gives a quick way of getting all your packages addressed and ready to go. **What do you dislike about FedEx Ship Manager?** The download of the software is required. It would be nice if it was done online without needing to download anything. Must know the weights and dimensions of every package before getting the label to print **What problems is FedEx Ship Manager solving and how is that benefiting you?** Makes shipping out a lot of packages at once easy to do, just enter the information, choose the options you need for your packages and print the labels. Its really easy to do. ### 16. Critical tool in getting products to customers **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon W. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about FedEx Ship Manager?** The interface is very easy to use. The information is easy to find. We have been using several months and have been very happy. **What do you dislike about FedEx Ship Manager?** Honestly, we haven't experienced any issues. I don't have anything to complain about. **What problems is FedEx Ship Manager solving and how is that benefiting you?** It is an easy way to book and coordinate the shipment of our products to our customers. ### 17. Easy, quick, detailed **Rating:** 4.5/5.0 stars **Reviewed by:** Breanna R. | Operations lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2023 **What do you like best about FedEx Ship Manager?** I enjoy being able to hop on and quickly view rates and transit time for our account needs. Being able to save addresses and common shipment details for our business is a great time saver! **What do you dislike about FedEx Ship Manager?** Sometimes the platform feels a bit outdated. The international documentation page can be a bit confusing - not extremely self intuitive sometimes, but they walk you through the needs. **What problems is FedEx Ship Manager solving and how is that benefiting you?** Creating labels, generating packing lists and commercial invoices for international shipments. Great integration needs for Shopify, ShipStation, Netsuite Etc. Time saving with saved profiles too! ### 18. All-In-One Spot **Rating:** 5.0/5.0 stars **Reviewed by:** Dorothy B. | Paralegal, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about FedEx Ship Manager?** Everything you would expect from a shipping site is here - price estimations, tracking, label making. It even has shipping profiles. You have the ability to save frequently used addresses and how those packages are shipped to those addresses, which is an absolute time saver. **What do you dislike about FedEx Ship Manager?** If I HAD to complain about anything, it would probably be that I'd like a little more information when I receive delivery notifications - knowing who signed for the package would be great!! **What problems is FedEx Ship Manager solving and how is that benefiting you?** It's saving an enormous amount of time in prepping items for shipping, from custom profiles to label creation. ### 19. Great way to track important packages **Rating:** 5.0/5.0 stars **Reviewed by:** Latambra P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about FedEx Ship Manager?** I love I can track my package from the time of shipment to the time of delivery. **What do you dislike about FedEx Ship Manager?** nothing so far! I have not found any issues that I dislike. **What problems is FedEx Ship Manager solving and how is that benefiting you?** FedEx Ship Manager has not solved any issues I had because I have not had any. ### 20. One of the best shipping solution from fedex **Rating:** 5.0/5.0 stars **Reviewed by:** Sidhant S. | Warehouse Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about FedEx Ship Manager?** 1) You can upload bulk data to generate shipping labels at once. 2) You can calculate rates before shipping to get shipping cost. 3) Easy to use and no technical knowledge is required. **What do you dislike about FedEx Ship Manager?** We are using it since last 3 to 4 years and we didn't faced any issue with it till now. **What problems is FedEx Ship Manager solving and how is that benefiting you?** Earlier we were booking FedEx pickup manually which was quite time consuming activity. After installation of FedEx ship manager we able to generate bulk shipping labels at our end and even raise pickup request. ### 21. Dependability cannot be bargained for. **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Charlene C. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about FedEx Ship Manager?** The easy of user interface makes shipping less stressful. **What do you dislike about FedEx Ship Manager?** Sorting shipping types is not my favorite task. **What problems is FedEx Ship Manager solving and how is that benefiting you?** As a new shipper it walks me through all the needed information and steps. ### 22. allows us to save money and produce easy labels **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2023 **What do you like best about FedEx Ship Manager?** We can have staff anywhere be able to schedule shipments for pickup and delivery. **What do you dislike about FedEx Ship Manager?** There is some training on how to use the labeling process. **What problems is FedEx Ship Manager solving and how is that benefiting you?** Helps us get packages out the door easily and quickly ### 23. FexEx Ship Manger Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Xavier I. | Information Technology Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2023 **What do you like best about FedEx Ship Manager?** Using FedEx Ship Manager make shipping easier and haste feee. **What do you dislike about FedEx Ship Manager?** No real dislikes for FedEx Ship Manager. **What problems is FedEx Ship Manager solving and how is that benefiting you?** Ability to get packed out safe and in a timely manner. ### 24. Full Turnkey Shipping **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff B. | Management Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about FedEx Ship Manager?** If you're a FedEX user, then this is fully integrated. Routine tasks are remembered. **What do you dislike about FedEx Ship Manager?** FedEx is highly sensitive to regulation, and Ship Manager reflects the weight of being conservative with regard to compliancee. **What problems is FedEx Ship Manager solving and how is that benefiting you?** We have no alternative solutions. Ship manager is the day-to-day tool for shipping. ### 25. Quick and user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about FedEx Ship Manager?** I appreciate that it allows you to store contacts, making it easier to send shipments to frequent recipients. I also like that you can change the sender contact under the same login. **What do you dislike about FedEx Ship Manager?** I wouldn't say I like creating multiple labels when more than one package goes to the same recipient. The ability to duplicate a shipment would speed up the shipment process. **What problems is FedEx Ship Manager solving and how is that benefiting you?** FedEx Ship Manager allows users to easily create labels for shipments, schedule package pickups and even include reference numbers for billing. It is beneficial for large and small entities. ### 26. Great and Easy usage to solve business needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about FedEx Ship Manager?** FedEx Ship Manager has great and Easy usage to solve business needs! Love how feasible it is to manage shipments esp swag and new hir onboarding packets for our new hires. **What do you dislike about FedEx Ship Manager?** Nothing - great overall and nice to use the free pick-up services. FedEx can be pricy, but its well worth it for business reasons. **What problems is FedEx Ship Manager solving and how is that benefiting you?** Shipping swag and new hire equipment / gear to our employees safety and efficiently ### 27. Great Product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about FedEx Ship Manager?** I like how convenient and easy it is to use. **What do you dislike about FedEx Ship Manager?** It can be alot of steps when you first are setting it up. **What problems is FedEx Ship Manager solving and how is that benefiting you?** It eliminates having to go directly into a location. ### 28. User Friendly, Easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Joel L. H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about FedEx Ship Manager?** It allows me to be ready when a package is scheduled to be delivered. **What do you dislike about FedEx Ship Manager?** I haven't really found a feature that I dislike. **What problems is FedEx Ship Manager solving and how is that benefiting you?** Keeping track of incoming shipments easily. ### 29. shipping at your fingertips **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2023 **What do you like best about FedEx Ship Manager?** The ease of use, can log on from anywhere, and I can do it all myself. **What do you dislike about FedEx Ship Manager?** shipping internationally - totally dislike the paperwork involved. **What problems is FedEx Ship Manager solving and how is that benefiting you?** Helps to allow any employee ship what they need to when they need to. ### 30. FedEx Ship Saves Times **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca H. | Marketing Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2022 **What do you like best about FedEx Ship Manager?** Easy to use, estimate costs and track shipments **What do you dislike about FedEx Ship Manager?** Lately there have been frequent delays with ground delivery estimated arrival date. This is inconvenient when the person needs to wait home to sign. **What problems is FedEx Ship Manager solving and how is that benefiting you?** Remote employees receiving equipment safely and quickly ### 31. Fedex taking a giant lead **Rating:** 4.5/5.0 stars **Reviewed by:** Prince Felixon N. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2022 **What do you like best about FedEx Ship Manager?** Fedex ship manager helps to manage all the shipment shipped, in transit and delivered, it helps to check the booked history and to schedule the load pick up with ease. **What do you dislike about FedEx Ship Manager?** The upgrade version is not user friendly and occasionally it gets shut down and the recovery time is too long which delays in processing the schedule to create. **Recommendations to others considering FedEx Ship Manager:** User friendly platform and customer service team, get connected and enjoy the delivery service **What problems is FedEx Ship Manager solving and how is that benefiting you?** we can use the fedex ship manager platform to ship as per our needs, we can schedule the pick up with multiple time and date slots, history can be viewed and timely updates ### 32. FedEx Ship Manager for Qualia **Rating:** 5.0/5.0 stars **Reviewed by:** Travis C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2022 **What do you like best about FedEx Ship Manager?** FedEx Ship Manager integrates with Qualia making it a streamlined process. No need for multiple logins, it's all in one spot. **What do you dislike about FedEx Ship Manager?** Getting it integrated was more difficult than other services and unduly complicated, in my opinion. I thought I was all set up, and had to redo part of the process again. **What problems is FedEx Ship Manager solving and how is that benefiting you?** I can quote pricing, schedule pickups and print labels from my office- all through Qualia. Saves time and is more organized. ### 33. FedEx's online ship manager has made shipping hard drives easy and affordable **Rating:** 5.0/5.0 stars **Reviewed by:** Shelby V. | Computer Technician, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2021 **What do you like best about FedEx Ship Manager?** FedEx ship manager is super easy to use when shipping multiple hard drives a day for our data recovery business. **What do you dislike about FedEx Ship Manager?** Nothing to dislike about FedEx ship manager, we have been using it for years for our data recovery business and safely/securely shipping hard drives. **What problems is FedEx Ship Manager solving and how is that benefiting you?** The benefits are that we receive a discount for shipping so many hard drives and we can view all of our tracking information in one spot ### 34. Great Software For All Business Sizes **Rating:** 5.0/5.0 stars **Reviewed by:** Garrett N. | Sales Tech Automation Ninja, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about FedEx Ship Manager?** I like best that you can use FedEx Ship Manager to ship even if your internet connection goes out. **What do you dislike about FedEx Ship Manager?** I wouldn't say I like that almost everything is a very manual process. **What problems is FedEx Ship Manager solving and how is that benefiting you?** We ship a portion of our packages through FedEx Ship Manager and have it as a backup if our leading shipping software (ShipStation) goes down. ### 35. Great tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Chantel P. | Design Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about FedEx Ship Manager?** The tool itself it great & customer support is excellent if any questions or concerns come up. **What do you dislike about FedEx Ship Manager?** Nothing. We haven't had any major issues or concerns with ShipManager. **What problems is FedEx Ship Manager solving and how is that benefiting you?** Quick shipping rates help save us time and get as close as possible to accurate shipping charges. ### 36. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2021 **What do you like best about FedEx Ship Manager?** FedEx Ship Manager is easy to manage and offers more options of services. **What do you dislike about FedEx Ship Manager?** Bundle shipments can be somewhat complicated to set up. **What problems is FedEx Ship Manager solving and how is that benefiting you?** Independence and speed to create new shipments. ### 37. A great and easy tool for a process that no one likes: FedEx Ship Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Martin Lezama O. | Customer Service Representative, Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2020 **What do you like best about FedEx Ship Manager?** This system of FedEx is so easy to use that is actually incredible. You configure and set up all the information of any return or shipment and it's so simple to navigate that it's virtually impossible to mistype any field. Additionally, it's certainly so unusual that the environment has any technical issue because of it's minimalistic and user-friendly design. I work in a call center and I use itv very often, I love it! **What do you dislike about FedEx Ship Manager?** In my experience dealing with return labels and creations of shipments I would say that the systems need to add another field for the email address in which any information is going to be sent because many emails have different protocols and something can happen along the way, even on the Internet. The other thing, this system is so simple to use but, they have to add an option that simply re-sends the information to the customer via e-mail, instead of crating it all over again. **Recommendations to others considering FedEx Ship Manager:** You have to be careful with the return center location, you don't want a lost in transit or after delivery item. **What problems is FedEx Ship Manager solving and how is that benefiting you?** I solve issues with return lables such as damaged lables, damaged barcodes, un-delivered return lables, scheduled pick-ups, ### 38. All at one go **Rating:** 4.5/5.0 stars **Reviewed by:** Claudia P. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2021 **What do you like best about FedEx Ship Manager?** Very easy to set this up and easy to manage your shipping. **What do you dislike about FedEx Ship Manager?** Confusing sub domain that makes it a bit difficult. **What problems is FedEx Ship Manager solving and how is that benefiting you?** We use it for shipping and also gives us a ETD which is more reliable. ### 39. Easy to Send out Packages **Rating:** 4.5/5.0 stars **Reviewed by:** Laura D. | Paralegal, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2019 **What do you like best about FedEx Ship Manager?** FedEx Ship Manager makes it easy to send out packages that arrive the next day. You can save "shipment profiles" if you send packages to the same area a lot. This saves you time so you do not have to keep writing out the same address over and over again. It let's you decide if you would like an email upon delivery or when it is sent. You can even schedule someone to pick up your package from your home or office. **What do you dislike about FedEx Ship Manager?** I do not like that your tracking history is only saved for 90 days. It does not save anymore than that. This proves to be a problem when I am asked for a package that I sent more than 6 months ago. Also, when you schedule a pickup sometimes the FedEx truck does not come and could leave you stranded. There's never a for sure confirmation to know if they are coming or not. **What problems is FedEx Ship Manager solving and how is that benefiting you?** When we have a real estate closing we need to send documents back to the lender within 24 hours of closing. This helps us ensure that documents are delivered in a timely manner and get to the right location. We are also able to send a return label through email to any lender when we need documents shipped back to us. This ensures that the document will return to the right location, and will be returned on time. ### 40. All in one solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Rosa F. | Logistics Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2019 **What do you like best about FedEx Ship Manager?** Ship Manager is very easy to setup and use. I love that is saves all customer information. Creating labels are is a breeze when you can pull up customes from your list. **What do you dislike about FedEx Ship Manager?** There are to many sub menus for shipping options. It can be a little confussing sometimes haveing to select differen shipping options. **Recommendations to others considering FedEx Ship Manager:** Its a great overall option solid support and easy to use. **What problems is FedEx Ship Manager solving and how is that benefiting you?** Its my go to shipping option. It has easy to pull shipping reports. The built in tracking is a great feature. Having on screen shipping estimates and ETD's have made my life a whole lot easier. ### 41. Fast Pick up and Deliveries **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2019 **What do you like best about FedEx Ship Manager?** The pick up of parcels are always quick and the drivers are pleasant and great to deal with. All our parcels are handled with care and urgency and arrive next day to the end user. If you ever need any help it's easy to call the customer service department and all the agents are very knowledgeable and easy to deal with they quickly resolve any issues or questions you might have and are always so helpful. I highly recommend using FedEx for your daily business needs of shipping any kind of parcel from small to confidential to big you will not be disapointed with the type of service you will get. **What do you dislike about FedEx Ship Manager?** There is nothing that I dislike at this point all seems to be going well without fault. **Recommendations to others considering FedEx Ship Manager:** This is a great company headed in the right direction. They strive to take the utmost care of their customers and their drivers are so friendly and easy going. They get my parcels out on time and to the end user in an efficient and realistic time frame. They have a great customer service base and they show that they appreciate your business. **What problems is FedEx Ship Manager solving and how is that benefiting you?** There have no problems that have come up at this point. The benefits are they are a reliable source for fast deliveries and are able to get the parcels out fast and effectively with no issues to report. They are a great company and feel that they have really made an effort to show that they do care about their customers and always have friendly and knowledgeable agents. ### 42. Ease of USe **Rating:** 5.0/5.0 stars **Reviewed by:** Erin M. | Wholesale Operations Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2019 **What do you like best about FedEx Ship Manager?** I love that address and past shipments can be saved on profile for future orders of the same shipment **What do you dislike about FedEx Ship Manager?** What I dislike is that the main admin. computer must be running in order for any other log ins to work properly **Recommendations to others considering FedEx Ship Manager:** Very easy to use and very accessible **What problems is FedEx Ship Manager solving and how is that benefiting you?** Faster ship time with saved profiles, ease of AES filing ### 43. User-friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2019 **What do you like best about FedEx Ship Manager?** I like the ease of moving through the software. How easy it is to locate a tracking number by date. Unless it updates then the older tracking number(s) disappear after a while for some reason... **What do you dislike about FedEx Ship Manager?** When the older tracking numbers disappear. Not sure why, maybe they weren't backed up properly. Theres a limit on how many labels we can order also. And it ask for the weight though the weight is later determined by the height and width.. **Recommendations to others considering FedEx Ship Manager:** No advice. **What problems is FedEx Ship Manager solving and how is that benefiting you?** No problems to be solved really. No benefits. ### 44. Make your shipping better **Rating:** 5.0/5.0 stars **Reviewed by:** Lucy M. | Management Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2019 **What do you like best about FedEx Ship Manager?** The best part about this is the customer service you get. Our agent is always available via phone and will even show up onsite if we have issues. You can’t beat that **What do you dislike about FedEx Ship Manager?** I can’t think of anything I don’t like about this. **Recommendations to others considering FedEx Ship Manager:** You cant beat the ability to have a qualified tech come onsite to assist with anything you need. The software is easy to setup and really makes our shipping process extremely smooth. **What problems is FedEx Ship Manager solving and how is that benefiting you?** ship management ### 45. Fedex **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2019 **What do you like best about FedEx Ship Manager?** Easy printing for large shipments and tracking labels is one number **What do you dislike about FedEx Ship Manager?** The ordering supplies site or tab is not easy to find **Recommendations to others considering FedEx Ship Manager:** It's easy to store clients addresses, ease of use of website **What problems is FedEx Ship Manager solving and how is that benefiting you?** Cost of shipping. We had UPs and it was too expensive for ground shipments and ordering costs. ### 46. We use ShipManager on a daily basis **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2019 **What do you like best about FedEx Ship Manager?** Easy to use. We hooked our scale up to it and it enters the weight in on its own. **What do you dislike about FedEx Ship Manager?** It can sometimes take quite awhile to load the program if it’s been closed out of at the end of the previous day. **What problems is FedEx Ship Manager solving and how is that benefiting you?** We ship all of our packages this way and have FedEx come pick up our packages same day to deliver to customers. ### 47. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2019 **What do you like best about FedEx Ship Manager?** Fast pick ups and delivery. Friendly drivers. **What do you dislike about FedEx Ship Manager?** I have not had any issues with Fedex to this point. **Recommendations to others considering FedEx Ship Manager:** Easy to navigate online and fast pick up and delivery turnaround. **What problems is FedEx Ship Manager solving and how is that benefiting you?** Nothing. ### 48. Convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Enterprise (> 1000 emp.) **Reviewed Date:** September 05, 2019 **What do you like best about FedEx Ship Manager?** I love how easy it is to create a label and to track orders **What do you dislike about FedEx Ship Manager?** Sometimes it takes awhile to back up data or to go through an update **What problems is FedEx Ship Manager solving and how is that benefiting you?** It keeps me extremely organized and it cuts down on the amount of paper (instead of printing a confirmation) ### 49. Excellent Shipping Service **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan F. | Assistant Store Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2019 **What do you like best about FedEx Ship Manager?** The variety of shipping options available for use. Also, since I work for a large post-acute care company with over 100 facilities, the ability to create shortcuts for facility names is incredible. **What do you dislike about FedEx Ship Manager?** The interface is a little outdated, but that's really not an important factor. **What problems is FedEx Ship Manager solving and how is that benefiting you?** Shipping is so incredibly easy. ### 50. Conveniently automated **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2018 **What do you like best about FedEx Ship Manager?** I have found this shipment management solution as the most convenient, popular and cost effective for our business. I do like best the pick up scheduling, that tracking feature and the integration of this software to our inventory and sales system. **What do you dislike about FedEx Ship Manager?** I would like to see more competitive rates for companies like mine, where high volumes are daily managed. **Recommendations to others considering FedEx Ship Manager:** Revise pricing and conditions for high volume of freight/shipments and run some integration test with your current systems. **What problems is FedEx Ship Manager solving and how is that benefiting you?** Online Bill of Lading, the integration of our inventory and sale system to Fedex Ship Manager software and the labeling are some of the issues that have been resolved with this software, I have seen reduction of time, increased efficiency and higher productivity in our processes. ## FedEx Ship Manager Discussions - [What is your experience with the reliability and features of FedEx Ship Manager in your logistics workflow?](https://www.g2.com/discussions/what-is-your-experience-with-the-reliability-and-features-of-fedex-ship-manager-in-your-logistics-workflow) - 1 comment, 1 upvote - [Is FedEx Ship Manager software free?](https://www.g2.com/discussions/is-fedex-ship-manager-software-free) - 1 comment - [View FedEx Ship Manager pricing details and edition comparison](https://www.g2.com/products/fedex-ship-manager/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+22%3A33%3A56+-0500&secure%5Bsession_id%5D=e2caba2d-9689-4d19-b098-90eaa93d37db&secure%5Btoken%5D=ee09867ece886da459930a0db638cd12caddbc36e69ae325c64ad8b37d6cff00&format=llm_user) ## FedEx Ship Manager Features **Labels** - Label Printing - Return labels - Bar codes - Shipping Labels **Order management** - Shipment Tracking - Third-Party Integrations - Manage orders - Order Status - Shipping Services Integration - Package Tracking - Status Tracking - Delivery Tracking **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services - Auditing & Claim Filing Services **Inventory management** - Low stock alerts - Automated inventory orders - Assign suppliers **Reports** - Shipment reports - Inventory reports - Unshipped products **Additional Functionality** - AI Copilot - Shipping Optimization - Cost Recovery - Refund Opportunity Identification - Third Party Management - Generative AI - Automated Claim Filing - Package Analytics - Audit Management - Exceptions Management - Predictive Analytics - Carrier Invoice Auditing - Data Import/Export - Alerts/Notifications - Supplier Management - Container Shipping - Reporting/Analytics - Ground Shipping - Quotes/Estimates - Invoice Management - Import/Export Management - Activity Dashboard - Bills of Lading - Customizable Branding - Accounting - EDI - Returns Management - Parcel Shipping - Air Shipping - Customer Database - Claims Management - Discount Management - Transportation Management - Shipping Management - Shipment Price Calculation - Barcode/Ticket Scanning - Warehouse Management - Order Management - Real-Time Updates - API - Purchase Order Management - Inventory Management - Freight Shipping - Search/Filter - Ocean Shipping - eCommerce Management - Multi-Location - Workflow Automation ## Top FedEx Ship Manager Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (580 reviews) - [Easyship](https://www.g2.com/products/easyship/reviews) - 4.4/5.0 (175 reviews) - [Shippo](https://www.g2.com/products/shippo-shippo/reviews) - 4.2/5.0 (76 reviews)