FastSpring Features
Merchandising/Marketing (6)
Storefront Design Tools
Based on 68 FastSpring reviews. Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience
Product Visualization
Ability to display and manage photos, 3D views, videos etc for each product 65 reviewers of FastSpring have provided feedback on this feature.
Recommendations / Personalization
Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc This feature was mentioned in 52 FastSpring reviews.
Promotions and Discounts
Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes. This feature was mentioned in 66 FastSpring reviews.
Shopping Cart Abandonment
As reported in 39 FastSpring reviews. Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart.
Product Reviews
As reported in 34 FastSpring reviews. Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products
Product Catalog (4)
Content Management
As reported in 65 FastSpring reviews. Ability to add/update products, product pricing, product information and other content included on eCommerce site.
Product Configuration
Ability to all users select options to configure the product or select product options. For example, color, size, etc. 63 reviewers of FastSpring have provided feedback on this feature.
Product Search and Filtering
As reported in 42 FastSpring reviews. Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting
Intangible Products
Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc. 58 reviewers of FastSpring have provided feedback on this feature.
Order Process (6)
Checkout Process
Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts. This feature was mentioned in 85 FastSpring reviews.
Tax Display and Processing
Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions. This feature was mentioned in 84 FastSpring reviews.
Payment Processing
Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality. 86 reviewers of FastSpring have provided feedback on this feature.
Order Management
Based on 85 FastSpring reviews. Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time.
Returns / Refunds
Functionality to allow users to process returns/refunds either via self service or contacting customer service. 80 reviewers of FastSpring have provided feedback on this feature.
Multi-Channel Fulfillment
Based on 23 FastSpring reviews. Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up.
Multi-Channel Support (7)
Omnichannel
Based on 46 FastSpring reviews. Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel.
Mobile
Features that enable customers to easily to shop for products using a mobile device. 47 reviewers of FastSpring have provided feedback on this feature.
Social Commerce
Based on 29 FastSpring reviews and verified by the G2 Product R&D team. Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform.
Customer Service
Based on 61 FastSpring reviews and verified by the G2 Product R&D team. Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support.
Store Locator
Based on 28 FastSpring reviews and verified by the G2 Product R&D team. Enable customers to locate and navigate to physical locations by zip code, city or GPS
3rd-Party Store Integration
Based on 29 FastSpring reviews. Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels
B2B
Based on 26 FastSpring reviews. Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc.
Platform (11)
APIs
System provides well documented API's that can be used to integrate to any 3rd Party or internal system. This feature was mentioned in 58 FastSpring reviews.
Customization
Based on 74 FastSpring reviews. Product provides tools to customize web store front, business process, etc. to meet unique business needs.
Integrations to Add-on Tools
Based on 50 FastSpring reviews. Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software.
User Management
Enables customers to update their own user information, settings and preferences. 58 reviewers of FastSpring have provided feedback on this feature.
Reporting / Analytics
Provides standard and ad-hoc reporting ability to meet business requirements This feature was mentioned in 81 FastSpring reviews.
Security
Based on 78 FastSpring reviews. Software provides appropriate tools and certifications to protect against fraud and malicious attacks
Multi-Site Management
Features that enable creation and maintenance of micro sites, sub-sites using the same instance of the software. 31 reviewers of FastSpring have provided feedback on this feature.
Admin Access Rights
Provides ability to control editing rights by product category, geography etc. 62 reviewers of FastSpring have provided feedback on this feature.
Internationalization
As reported in 66 FastSpring reviews. Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation
Cross Browser Support
Based on 77 FastSpring reviews. Enables store or site to provide the same user experience in all browsers and browser versions.
Performance and Reliability
Software performs well and runs with minimal unscheduled downtime This feature was mentioned in 82 FastSpring reviews.
Revenue Optimization (4)
At-Risk Customers
Identify customers that are more likely to cancel their subscriptions This feature was mentioned in 11 FastSpring reviews.
Offer Optimization
Optimize product offerings and packages to increase customer loyalty This feature was mentioned in 10 FastSpring reviews.
Customer Churn
Address customer churn by identifying the causes of cancellations 12 reviewers of FastSpring have provided feedback on this feature.
Revenue Forecasting
Estimate future changes in revenues per product type or customer category
Revenue Recognition (3)
Usage Tracking
Based on 12 FastSpring reviews. Track usage per company, custom time period, or contract
Deferred Revenue
Based on 10 FastSpring reviews. Track payments received for products that haven't be delivered yet
Revenue Accrual
As reported in 10 FastSpring reviews. Recognition rules to accrue revenue on a daily or monthly basis
Billing and Payments (3)
Payment Terms
Provide multiple payment terms per customer or contract 15 reviewers of FastSpring have provided feedback on this feature.
Personalized Billing
As reported in 14 FastSpring reviews. Different types of billing such as: recurring, one time changes, based on number of seats or usage
Custom Pricing
As reported in 15 FastSpring reviews. Manage customer specific pricing as well as coupons, discounts, and gift plans
Billing (4)
Automation
Based on 32 FastSpring reviews and verified by the G2 Product R&D team. Ability to create and send invoices automatically at predefined or custom frequencies.
Consolidation
Based on 20 FastSpring reviews and verified by the G2 Product R&D team. Consolidate invoices so customers can make one payment for multiple bills.
Adjustments
Based on 26 FastSpring reviews and verified by the G2 Product R&D team. Adjust invoices to handle exceptions and correct errors.
Blacklisting
Based on 17 FastSpring reviews and verified by the G2 Product R&D team. Allows users to temporarily or permanently block potential fraudsters.
Dunning (3)
Collections
Based on 18 FastSpring reviews and verified by the G2 Product R&D team. Assists users in collecting payments for unpaid invoices.
Dispute Management
Based on 22 FastSpring reviews and verified by the G2 Product R&D team. Manages disputes regarding billing and payments.
Escalation
Based on 15 FastSpring reviews and verified by the G2 Product R&D team. Define escalation processes to suspend service for unpaid invoices.
Performance (3)
Packages
Based on 24 FastSpring reviews and verified by the G2 Product R&D team. Track the financial performance of various types of packages.
Discounts
Based on 29 FastSpring reviews and verified by the G2 Product R&D team. Identify the impact of special pricing and discounts on revenue.
Plan Changes
Based on 25 FastSpring reviews and verified by the G2 Product R&D team. Monitor plan changes such as upgrades and downgrades, or cancellations.
Reporting (3)
Dimensions
Based on 15 FastSpring reviews and verified by the G2 Product R&D team. Reports revenue based on various dimensions, such as subscription segments, geographies, or discounts
Deferred Revenue
Based on 14 FastSpring reviews and verified by the G2 Product R&D team. Tracks revenue for goods or services that have yet to be collected
Revenue Recognition
Based on 15 FastSpring reviews and verified by the G2 Product R&D team. Accurately determines and reports the accounting period when revenues are recognized
Bill Generation (3)
Templates
Provide standard invoice templates that can be customized by users
Digital Billing
Ability to convert invoices to digital formats such as PDF
Recurring Billing
Automatically generates invoices at pre-defined time intervals
Bill Processing (3)
Consolidation
Allow users to consolidate multiple invoices into one
Batch Invoicing
Ability to create multiple types of invoices
Management
Manage invoicing for different types of products or services
Integration (6)
Accounting
Provide integration with accounting and financial management software
Payments
Integrates with other payments software
ERP
Deliver integrations with accounting modules of ERP systems
Payments
Based on 14 FastSpring reviews and verified by the G2 Product R&D team. Integrate with payment processing software and payment gateways.
Accounting
Based on 10 FastSpring reviews and verified by the G2 Product R&D team. Integrate with financial management systems such as accounting and ERP.
CRM & Sales
Integrate with software that manages customers, sales, and marekting.
Order Management (4)
Opportunities
Manage open opportunities for new or existing customers.
Order History
Based on 14 FastSpring reviews and verified by the G2 Product R&D team. Track all open and closed orders by customer, or by product and plan.
Upsell & Cross-sell
Identify opportunities to upsell and cross sell based on product usage.
Renewals
Based on 14 FastSpring reviews and verified by the G2 Product R&D team. Plans can be renewed automatically or manually, when changes are required.
Products & Plans (4)
Packages
Based on 12 FastSpring reviews and verified by the G2 Product R&D team. Track the financial performance of various types of packages.
Multi-part Deals
Create deals that combine multiple products and plans, with differrent pricing
Plan Changes
Based on 12 FastSpring reviews and verified by the G2 Product R&D team. Monitor plan changes such as upgrades and downgrades, or cancellations.
Bundles
Based on 11 FastSpring reviews and verified by the G2 Product R&D team. Ability to group standard plans and products to create bundles
Pricing (3)
Standard Price
Based on 13 FastSpring reviews and verified by the G2 Product R&D team. Assign standard monthly and yearly prices to products, plans, and packages
Discounts
Based on 12 FastSpring reviews and verified by the G2 Product R&D team. Define standard and custom discounts that can be applied to one or more products and plans
Optimization
Analyze pricing data to identify opportunities to improve prices.
Revenue Management (4)
Automation
Based on 12 FastSpring reviews and verified by the G2 Product R&D team. Ability to create and send invoices automatically at predefined or custom frequencies.
Consolidation
Based on 10 FastSpring reviews and verified by the G2 Product R&D team. Consolidate invoices so customers can make one payment for multiple bills.
Adjustments
Based on 13 FastSpring reviews and verified by the G2 Product R&D team. Adjust invoices to handle exceptions and correct errors.
Billing Types
Based on 11 FastSpring reviews and verified by the G2 Product R&D team. Provide the option to combine recurring, one-time, and usage based billing
Tracking (6)
Sales Tax
Tracks and applies sales tax rates and rules
VAT
Tracks and applies VAT (value added tax) rates and rules
GST
Tracks and applies GST (goods and services tax) rates and rules
Exemptions
Tracks and applies tax exemptions for the appropriate products, transactions, or accounts
Adjustments
Adjusts sales tax prices for certain products, customers, or occasions where necessary
Localization
Applies the appropriate local and federal rules and rates
Integrations (1)
Integrations
Integrates with ERP, accounting, or other transaction software
Remittance (4)
Returns
Automates and manages returns and remittance for different jurisdictions
Notifications
Sends notifications for important tax filing dates
Global/Cross Borders
Helps simplify duties and cross-border tariffs, such as estimating import taxes
Analytics
Provides insights and analytics to make informed decisions about tax compliance, tax obligations, tax codes, etc.
Headless Commerce (5)
Decoupling
Ability to disconnect the front office from the back office of an e-commerce platform
REST APIs
Provide APIs that allow for interaction with RESTful web services
Data Orchestration
Capture and manage data from multiple sources and syncronize it with the front end and back end
Customization
Allows developers to customize the platform using multiple programming languages
Extensibility
Include prebuilt integrations with multiple systems such as ERP and CRM
Generative AI (2)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Payment processing - Merchant of Record (6)
Automation
Define and manage automated payment processing, from authorization to settlement
Cross Border
Support cross border and international payments for B2B
Payment Options
Support credit and debit cards, digital wallets, and local payment options
Multi-Currency
Allows users to process payments in multiple currencies
Reconciliation
Compare payment transactions with bank statements and financial records
Chargeback
Handle chargeback disputes effectively to minimize revenue loss
Tax management - Merchant of Record (3)
Automated tax calculation
Calculate various types of taxes such as sales tax, VAT, GST and other applicable taxes
Standard compliance
Ensure compliance with numerous tax laws across various jurisdiction
Tax reporting
Creates tax reports for authorities according to government and local requirements
Security and Compliance - Merchant of Record (4)
AML-KYC
Adopt Know Your Customer (KYC) procedures to comply with Anti-Money Laundering (AML) laws
Secure SLC
Ensure software development lifecycle is compliant with the PCI Secure SLC Standard
PCI-DSS
Comply with payment card industry data security standard to ensure secure handling of payment card information
Encryption and tokenization
Built-in security to protect payment information in order to prevent fraud and unauthorised transaction
Administration - Merchant of Record (3)
E-commerce Integration
Allow to integrate directly with an e-commerce platform/marketplaces and other retailers websites
Reporting & Analytics
Provide features to monitor transactions, revenue, taxes, and other key metrics
Customer support
Assist customers with any issues or inquiries related to payment processing, tax management, or compliance
Agentic AI - Subscription Management (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - E-Commerce Platforms (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Subscription Billing (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Agentic AI - Billing (1)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Agentic AI - Sales Tax and VAT Compliance (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Natural Language Interaction
Engages in human-like conversation for task delegation
Technology Glossary Features
View definitions of the features and discover new technology terms.
Intangible products refer to company offerings that are not physical in nature. Learn more about intangible products, what falls into the category, and how to sell products that can’t be touched.
The checkout process how a customer goes through to finalize a purchase when shopping online. Learn the checkout process and best practices to follow.





