I use FastSpring as my all-in-one global ecommerce and subscription management platform specifically for digital products and SaaS. I appreciate its ability to process international payments, manage recurring subscription billing, and handle global tax compliance like VAT, GST, and sales tax. Its automation of dunning and churn management reduces my workload, while fraud protection keeps transactions safe. The branded checkout pages offer a professional experience without needing extensive development. I love that it removes the complexity of cross-border payments and taxes, allowing me to focus on growing my business. FastSpring stands out with its global tax compliance feature, making international selling stress-free by handling VAT, GST, and sales tax rules automatically. The subscription lifecycle management is robust, effectively managing everything from recurring billing to renewal reminders, helping to reduce churn and save time. These features have been game-changers for my business, saving me time and reducing risk.

I like FastSpring because it offers different payment methods, making online transactions flexible. It's secure, which is a big plus for me when handling payments. Also, I appreciate its simplicity, as it makes things easier to manage.

I liked the fact that FastSpring only requires a percentage cut of sales and not an additional service fee, but as of 2023 that has now changed. They now required a $150 "Risk Assement Fee." And if you fail to pay it, your store will be shut down and all pending payments will be held for "90 days." I also loved the complete control of order fulfillment. My previous e-Commerce platform allowed for zero customization of the order completion email. FastSpring however, allows for customization of the text only email as well as the HTML version and even Web page order completion so that the customer doesn't even have to go to their email. They can complete an order and download their order in the same window! Sad that the e-Commerce platform I'm switching to now will not have this. They also fully cover VAT tax collection. Once again, my previous e-Commerce platform didn't cover VAT at all and they even assured me that VAT only mattered to sellers in the EU not buyers. This is incorrect. EU laws require e-Commerce sellers to charge VAT Tax on purchases of electronically delivered products for buyers based in the European Union. In the EU law before 2015, VAT was based on the location of the business, but it is now based on the location of the customer. So the fact that FastSpring abides with EU laws is great! And I have had many EU based happy customers thanks to FastSpring's VAT coverage! And how can I forget? Unlimited storage! Unlimited storage meaning that you can host as many files total on your store. So you could have a store with 10TB of files total. Individual product file size limits are 5TB however. But I will never use that much myself. Lastly, the ability to see your customer's IP address and how many times they have downloaded your product is an amazing feature! This helps me in particular when a customer tries to lie and say they never received or downloaded their order and they ask for a refund. FastSpring allows me to see how many times they've downloaded. On my previous e-Commerce platform, this was not possible.