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FastCall Salesforce-native Dialer

4.4
(9)

A native click-to-call app in Salesforce. Softphone, local caller ID, voicemail drop and more

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FastCall Salesforce-native Dialer Reviews

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Showing 9 FastCall reviews
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FastCall review by Danny F.
Danny F.
Validated Reviewer
Review Source
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"FastCall is Excellent"

What do you like best?

Fastcall Features, stores recordings on records, records activity history, routes calls to Record Owners, has SMS, Salesforce Native, very reliable, and great support. built for Salesforce.

Increase your productivity with a phone dialer and SMS app 100% exclusively dedicated to Salesforce. With Fastcall you are working with CTI subject matter experts. Built for modern business, Fastcall is compatible with softphones, hard phones, and SIP.

What do you dislike?

Carefully Read Instructions, Assembly required, batteries not included.

Recommendations to others considering the product

Read Instructions carefully, do not skip

What business problems are you solving with the product? What benefits have you realized?

FastCall is a great service! It works amazing in our Sales and follow up processes, very easy to install. Richard and support are always available with ultra fast response time!

They always listen for feedback and are constantly releasing upgrades to the system.

Great Solution!!!!

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FastCall review by Shefali V.
Shefali V.
Validated Reviewer
Review Source
content

"FastCall Salesforce"

What do you like best?

it is very simple to work on yet provides valuable data to the higher ups in the organization. Flexible and competitive monthly subscriptions. Dials directly from he browser

What do you dislike?

there is nothing that I dislike about it.

Recommendations to others considering the product

I believe it is a good product to implement. It is easy to use. It makes the user's life easier since you can directly dial it from your browser

What business problems are you solving with the product? What benefits have you realized?

using it to increase phone productivity and eliminate manual data entry tasks in Salesforce:

What Outbound Call Tracking solution do you use?

Thanks for letting us know!
FastCall review by Agency in Public Relations and Communications
Agency in Public Relations and Communications
Validated Reviewer
Review Source
content

"Speed up cold, warm and HOT calling"

What do you like best?

This system helps speed through cold, warm and hot calls quickly

What do you dislike?

Sometimes there are glitches and the system seems to crawls at a slow pace.

Recommendations to others considering the product

Dial, log, record every call w one click. Salesforce native

Detailed call reporting, analytics, call scoring. Local caller ID; voicemail drop.

Record calls, control caller ID. Inbound call routing, voicemail. Sales Console. International dialing

What business problems are you solving with the product? What benefits have you realized?

FastCall easily logs and score each sales phone call saving minutes on each call. Call duration, results, call count are reported using native Salesforce reports and dashboards.

Calls are made using your office phone, mobile phone or using the FastCall softphone option. FastCall either works along with your existing phone or can replace your office phone.

FastCall review by Steve K.
Steve K.
Validated Reviewer
Review Source
content

"FastCall Salesforce-native Dialer"

What do you like best?

I really like FastCall Salesforce-native Dialer because it connects into salesforce crm and has click to dial capability

What do you dislike?

I dont like the fact that sometimes you cant listen to voicemails and have to call the missed number back

What business problems are you solving with the product? What benefits have you realized?

We use the dialer to make a high volume number of calls to potential donors for the school

FastCall review by Kelly S.
Kelly S.
Validated Reviewer
Review Source
content

"Wish more software offered apps like this"

What do you like best?

That I can work from my phone easily without needing to do the work twice, again on my desktop

What do you dislike?

That more software don't offer tools like these.

Recommendations to others considering the product

DO IT

What business problems are you solving with the product? What benefits have you realized?

I work remotely sometimes and can't always bring my laptop. FastCall makes it easy to input what I need into my CRM.

FastCall review by Internal Consultant in Public Policy
Internal Consultant in Public Policy
Validated Reviewer
Verified Current User
Review Source
content

"One of the best dialers hands down"

What do you like best?

We used this with the Salesforce Leads CRM system and this dialer was perfect. Pin drop call quality, seamless call transfers, and just a fantastic, quick loading system to keep your CS team on the ball.

What do you dislike?

the price wasn't that great, could have had a better deal than the one we got.

Recommendations to others considering the product

Check out the add on svcs, its worth it.

What business problems are you solving with the product? What benefits have you realized?

n/a

FastCall review by Administrator in Financial Services
Administrator in Financial Services
Validated Reviewer
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Convenient product!"

What do you like best?

How convenient and smooth it is to make phone calls

What do you dislike?

Would like an easier way to put clients on hold and transfer calls.

What business problems are you solving with the product? What benefits have you realized?

Benefits include the ability to quickly communicate with clients. It’s easy to dial, easy to connect. Great integration with salesforce

FastCall review by User in Management Consulting
User in Management Consulting
Validated Reviewer
Review Source
content

"Fastcall"

What do you like best?

It allows me to stay in Salesforce and not have to exit to other platforms like some soft phones require. Productivity stays high.

What do you dislike?

Cost is not all that great, but product quality is there.

What business problems are you solving with the product? What benefits have you realized?

Calling potential customers to increase our sales

FastCall review by User in Broadcast Media
User in Broadcast Media
Validated Reviewer
Review Source
content

"Fastcall salesforce"

What do you like best?

It doesn't have any lag time between the calls. Very efficient platform to use.

What do you dislike?

Nothing at all. This platform is the highest quality of its kind.

What business problems are you solving with the product? What benefits have you realized?

We are reaching out to other business vendors for prospective sales.

Kate from G2

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* We monitor all FastCall Salesforce-native Dialer reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.