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Factors.AI Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the actionable insights from Factors.AI, enhancing their understanding of visitor behaviour and intent. (26 mentions)
Users appreciate the ease of use of Factors.AI, enjoying its simple interface and seamless integrations. (25 mentions)
Users appreciate the powerful analytics offered by Factors.AI, enabling actionable insights and effective decision-making. (20 mentions)
Users highlight the exceptional customer support of Factors.AI, which enhances integration and user experience significantly. (19 mentions)
Users value the seamless integrations with various marketing tools, enhancing their ability to optimize outreach and engagement. (16 mentions)
Users note a lack of information in Factors.AI, limiting its effectiveness compared to existing platforms like HubSpot. (10 mentions)
Users face a steep learning curve, though support and onboarding assist in navigating the complex features. (9 mentions)
Users find the missing features of Factors.AI limiting, particularly in reporting and custom event tracking. (9 mentions)
Users face a steep learning curve, but support and onboarding assist in navigating the complex features. (8 mentions)
Users find the navigation complex, making it challenging to utilize Factors.AI effectively without a learning curve. (7 mentions)
Users express concerns over inaccurate data, particularly with mismatches between platforms affecting confidence in insights. (5 mentions)

Top Pros or Advantages of Factors.AI

1. Insights
Users value the actionable insights from Factors.AI, enhancing their understanding of visitor behaviour and intent.
See 26 mentions

See Related User Reviews

Gayatri Ivaturi S.
GS

Gayatri Ivaturi S.

Mid-Market (51-1000 emp.)

5.0/5

"The all-in-one tool for understanding customer behaviour"

What do you like about Factors.AI?

Factors is a powerful all-in-one tool that helps us understand our website visitor's behaviour and their intent. With Factors' visitor identification,

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Better than Competition"

What do you like about Factors.AI?

It helps monitor what accounts and people are visiting my website. Monitors and identifies more website visits than competitors - that's why we chose

2. Ease of Use
Users appreciate the ease of use of Factors.AI, enjoying its simple interface and seamless integrations.
See 25 mentions

See Related User Reviews

Srikar K.
SK

Srikar K.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent Tool to validate your outbound Campaigns"

What do you like about Factors.AI?

Simple UI, Powerful Metrics and Actionable Insights

Arun G.
AG

Arun G.

Small-Business (50 or fewer emp.)

5.0/5

"Factors makes it super easy to identify your high intent buyer"

What do you like about Factors.AI?

It's a super simple tool and great interface to profile and promote high value accounts to nurture and convert.

3. Analytics
Users appreciate the powerful analytics offered by Factors.AI, enabling actionable insights and effective decision-making.
See 20 mentions

See Related User Reviews

Srikar K.
SK

Srikar K.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent Tool to validate your outbound Campaigns"

What do you like about Factors.AI?

Simple UI, Powerful Metrics and Actionable Insights

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Best Attribution & Web Visitors Identification Tool"

What do you like about Factors.AI?

Attribution at the account level, Integration's with almost all the well know markteing tools for automations, easy to use, good customer support and

4. Customer Support
Users highlight the exceptional customer support of Factors.AI, which enhances integration and user experience significantly.
See 19 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Great platform to automate Linkedin orchestration + measurement"

What do you like about Factors.AI?

- Great Customer Support and Enablement - Frequency Cap to increase Account Reach - Orchestrate Linkedin campaign using audience segmentation - L

Divesh S.
DS

Divesh S.

Mid-Market (51-1000 emp.)

4.5/5

"Great tool to get insights into web visitors"

What do you like about Factors.AI?

Factors has helped us get confidence in our outbound initiatives. It's great to know how our target accounts are interacting with our website and Link

5. Integrations
Users value the seamless integrations with various marketing tools, enhancing their ability to optimize outreach and engagement.
See 16 mentions

See Related User Reviews

Divesh S.
DS

Divesh S.

Mid-Market (51-1000 emp.)

4.5/5

"Great tool to get insights into web visitors"

What do you like about Factors.AI?

Factors has helped us get confidence in our outbound initiatives. It's great to know how our target accounts are interacting with our website and Link

Deepak S.
DS

Deepak S.

Small-Business (50 or fewer emp.)

5.0/5

"Powerful Insights to Know Your Audience and Prospects"

What do you like about Factors.AI?

I love how Factors.AI helps identify the people who interact with your business, making it much easier to target campaigns effectively. The platform’s

Top Cons or Disadvantages of Factors.AI

1. Lack of Information
Users note a lack of information in Factors.AI, limiting its effectiveness compared to existing platforms like HubSpot.
See 10 mentions

See Related User Reviews

Pranjal R.
PR

Pranjal R.

Mid-Market (51-1000 emp.)

4.5/5

"Goldmine for B2B SaaS Marketers!"

What do you dislike about Factors.AI?

Knowledge base can be improved as the product has so many features and that learning curve can be shortened with good KB.

Vaishnavi B.
VB

Vaishnavi B.

Mid-Market (51-1000 emp.)

3.0/5

"Good-to-have for easy set up dashboards"

What do you dislike about Factors.AI?

Doesnt really add layers/filters on top of the data that is already available in existing systems, so if you have a good automation platform already,

2. Learning Curve
Users face a steep learning curve, though support and onboarding assist in navigating the complex features.
See 9 mentions

See Related User Reviews

Rohit S.
RS

Rohit S.

Small-Business (50 or fewer emp.)

5.0/5

"The best de-anonymization tool for ABM I have used."

What do you dislike about Factors.AI?

UI is a bit complex. Needs a bit of learning curve.

Pranjal R.
PR

Pranjal R.

Mid-Market (51-1000 emp.)

4.5/5

"Goldmine for B2B SaaS Marketers!"

What do you dislike about Factors.AI?

Knowledge base can be improved as the product has so many features and that learning curve can be shortened with good KB.

3. Missing Features
Users find the missing features of Factors.AI limiting, particularly in reporting and custom event tracking.
See 9 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Great platform to automate Linkedin orchestration + measurement"

What do you dislike about Factors.AI?

- Account Movement is a bit of a manual effort - Not being able to fetch custom events on SFDC

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A great tool to get better insights to make your ABM work"

What do you dislike about Factors.AI?

A few basic reporting views are missing like comparison between two months. I am sure it will come pretty soon.

4. Steep Learning Curve
Users face a steep learning curve, but support and onboarding assist in navigating the complex features.
See 8 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Great platform to automate Linkedin orchestration + measurement"

What do you dislike about Factors.AI?

- Account Movement is a bit of a manual effort - Not being able to fetch custom events on SFDC

Pranjal R.
PR

Pranjal R.

Mid-Market (51-1000 emp.)

4.5/5

"Goldmine for B2B SaaS Marketers!"

What do you dislike about Factors.AI?

Knowledge base can be improved as the product has so many features and that learning curve can be shortened with good KB.

5. Not Intuitive
Users find the navigation complex, making it challenging to utilize Factors.AI effectively without a learning curve.
See 7 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Better than Competition"

What do you dislike about Factors.AI?

Bit complex to navigate around the product. Need to improve on usability. But I feel that's on purpose - their customizable reports and dashboards fun

Rohit S.
RS

Rohit S.

Small-Business (50 or fewer emp.)

5.0/5

"The best de-anonymization tool for ABM I have used."

What do you dislike about Factors.AI?

UI is a bit complex. Needs a bit of learning curve.

6. Inaccurate Data
Users express concerns over inaccurate data, particularly with mismatches between platforms affecting confidence in insights.
See 5 mentions

See Related User Reviews

Gokul S.
GS

Gokul S.

Mid-Market (51-1000 emp.)

4.5/5

"Great Tool to Attribute Leads from Google & Bing Ads!!!"

What do you dislike about Factors.AI?

For LinkedIn Ads, the ad impression timing report could be more accurate. At times, it’s a bit tricky to understand whether a visitor first saw the ad

TG

Tracee G.

Enterprise (> 1000 emp.)

3.5/5

"Definite Benefits, Some Kinks"

What do you dislike about Factors.AI?

I don't love that it sometimes responds to customers with incorrect information, responses or closes out requests in error. We also tested the convers

Factors.AI Reviews (176)

Reviews

Factors.AI Reviews (176)

4.5
176 reviews
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Deepak S.
DS
Manager
Small-Business (50 or fewer emp.)
"Powerful Insights to Know Your Audience and Prospects"
What do you like best about Factors.AI?

I love how Factors.AI helps identify the people who interact with your business, making it much easier to target campaigns effectively. The platform’s insights allow you to focus on real prospects and your true audience, which improves marketing efficiency. I also appreciate how easy it is to use, with a clean interface and intuitive workflow.

The integration with multiple tools like Slack, HubSpot ads platfroms etc, makes it seamless to sync data across platforms, creating a unified view of leads and interactions. This combination of actionable insights and smooth integration makes Factors.AI a very strong option for businesses looking to optimize their marketing efforts. Review collected by and hosted on G2.com.

What do you dislike about Factors.AI?

While Factors.AI provides valuable insights, one limitation is that if a user’s personal data is not available, it cannot identify the exact prospect. In such cases, it only provides organizational details like the company name and some basic information. Although this still helps in targeting campaigns, having more granular data on individual prospects would make the tool even stronger. Review collected by and hosted on G2.com.

Gokul S.
GS
Senior Growth Marketer
Mid-Market (51-1000 emp.)
"Great Tool to Attribute Leads from Google & Bing Ads!!!"
What do you like best about Factors.AI?

Factors.AI is more cost-effective and has a much easier interface compared to other tools like Leadfeeder, which I used for over 2 years. The user experience feels smoother and more intuitive.

What really stands out is the ability to segregate data at both the Contact and Account levels, making analysis more structured. Additionally, Factors.AI helps identify accounts acquired through LinkedIn Ads with far better clarity—something I haven’t seen in other tools. More Important, Factors.Ai become my routine tool on daily basis to help identify the Generated MQLs from Paid. Review collected by and hosted on G2.com.

What do you dislike about Factors.AI?

For LinkedIn Ads, the ad impression timing report could be more accurate. At times, it’s a bit tricky to understand whether a visitor first saw the ad on LinkedIn and then searched on Google, or if they landed on the website via Google search and were later shown an ad on LinkedIn. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Effective Lead Tracking, Room for find out website visitors"
What do you like best about Factors.AI?

I really appreciate how Factors.AI allows me to track website visitors effectively, which helps in understanding which pages they visit and for how long. The filtering option is quite useful, and I enjoy the ability to track prospects and their activity on the website. The software also suggests sending LinkedIn or Google Ads based on visitors' activities, which I find to be a really awesome feature. It provides detailed information about prospects and lead sources, allowing me to determine which platforms are driving more traffic to the website. Overall, I find Factors.AI to be very good, easy to use, and highly capable of finding the necessary details and insights. Review collected by and hosted on G2.com.

What do you dislike about Factors.AI?

I found it challenging to create filters at the beginning due to the complex and extensive segmentation options in Factors.AI. This made it a bit difficult to filter data to exactly what I needed initially, though I have become more adept over time. Additionally, I encountered a significant delay when applying filters on large datasets. The system would prompt me to return after approximately sixty minutes to view the processed results. This is inconvenient, particularly when I am in urgent need of specific prospect information. Review collected by and hosted on G2.com.

Murtaza P.
MP
Demand Generation Manager
Management Consulting
Small-Business (50 or fewer emp.)
"Great tool for getting intent data from our website traffic"
What do you like best about Factors.AI?

What I like about Factors.ai is how it has helped us get insights from our website traffic.

Before using this platform, we had 100s of visitors coming to our website every week, but we had no clue which companies they represented, the geo, what pages they visited, etc

The visitor identification feature is helpful, and we're now able to identify around 70-75% of our anonymous visitors. We use this data to target the potential prospects from those companies.

Overall, it's made our demand generation much more strategic and less of a spray-and-pray approach. Review collected by and hosted on G2.com.

What do you dislike about Factors.AI?

The platform can be complex to set up for non-techies. Sometimes I feel that the data we get may not be 100% correct. Review collected by and hosted on G2.com.

SM
BDE
Mid-Market (51-1000 emp.)
"Unmatched Visitor Insights—See Who’s Interested in Your Business Instantly"
What do you like best about Factors.AI?

Factors.ai identifies the companies that visit your website, even if they never reach out directly. It provides details such as the company name, size, industry, and the specific pages they viewed, making it easier to see which organizations are currently interested in your business. Review collected by and hosted on G2.com.

What do you dislike about Factors.AI?

This platform is tailored for mid- to large-scale B2B marketing operations. If your sales process relies on a small team or primarily on personalized emails, the value you get from the platform may not outweigh its cost. Review collected by and hosted on G2.com.

Sanjay K.
SK
Sales Head
Mid-Market (51-1000 emp.)
"A Smart, Scalable Attribution Platform That Just Works"
What do you like best about Factors.AI?

Factors.ai makes it easy to connect marketing efforts to actual revenue impact. The UI is intuitive, and the team has done a great job simplifying complex attribution and journey tracking. We particularly like the seamless integrations with Google, Meta, LinkedIn, and our CRM—plus the visual journey builder is incredibly insightful for B2B decision paths. Review collected by and hosted on G2.com.

What do you dislike about Factors.AI?

Occasionally, some deeper customizations in reporting require support—but their team is super responsive and helpful in resolving issues quickly. Review collected by and hosted on G2.com.

Vincent P.
VP
Account Executive
Computer Software
Small-Business (50 or fewer emp.)
"Transforms Cold Outreach with Real-Time Visitor Insights"
What do you like best about Factors.AI?

As a growing company, knowing who is visiting our website is crucial to us. Factors makes our cold outreach feel like Warm outreach because it gives us details on who visited in real-time. Review collected by and hosted on G2.com.

What do you dislike about Factors.AI?

I wish it told us exactly who visited the website! Review collected by and hosted on G2.com.

Jeevan D.
JD
Organiser
Mid-Market (51-1000 emp.)
"Powerful B2B Marketing Analytics Platform with Exceptional Support"​"
What do you like best about Factors.AI?

Visitor Identification: The platform's ability to de-anonymize 40–50% of our website traffic has been instrumental in identifying high-intent accounts.​

G2

LinkedIn Ad Optimization: Features like frequency capping and view-through attribution have significantly improved our ad targeting and ROI.​

Seamless Integrations: Integration with tools like HubSpot and LinkedIn Campaign Manager allows for efficient data synchronization and campaign management.​

G2

User-Friendly Dashboards: The intuitive interface provides clear insights into account engagement and campaign performance.​

G2

Outstanding Customer Support: The support team is proactive and responsive, offering weekly syncs to help us maximize the platform's potential. Review collected by and hosted on G2.com.

What do you dislike about Factors.AI?

Learning Curve: While the platform is robust, it does require some time to fully grasp all its features. More comprehensive tutorials or onboarding resources would be beneficial.​

Reporting Customization: Enhancements in report customization options would allow for more tailored analytics to suit specific business needs. Review collected by and hosted on G2.com.

Kate T.
KT
Director of Demand Generation
Mid-Market (51-1000 emp.)
"Solid first-party data ABM tool to optimize LinkedIn Ads"
What do you like best about Factors.AI?

You can use first-party website visitors data and data from your CRM to more accurately target accounts on LinkedIn based on their pain point, solution interest, and Sales cycle stage. You also get more granular controls over LinkedIn ads, your able to control impression counts for accounts based on filters so you can spread out your spend more strategically or give target accounts more attention.

Customer Success is very supportive in helping me get the most value out of the tool and uncover additional functionality. Review collected by and hosted on G2.com.

What do you dislike about Factors.AI?

It's very robust and there's definitely a learning curve to be able to get the most value out of the tool. Review collected by and hosted on G2.com.

Venkatesh R.
VR
Senior Grwoth Marketer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Great B2B Marketing Analytics and Company Intelligence Platform"
What do you like best about Factors.AI?

Factors.AI is helping me every day to check the Lead's behaviour before the form is submitted. Account and user-level behaviours are the wow factor.

Especially helped us with LinkedIn ad view attributions and assisted in brand awareness.

Other loved features:

- Custom Segment creation

- Readymade reports

- Ad pilot: Smart reach, LinkedIn CAPI, LinkedIn Audience Sync, and Google Enhanced Conversions Review collected by and hosted on G2.com.

What do you dislike about Factors.AI?

No more dislikes on Factors.AI. All of their features are amazing Review collected by and hosted on G2.com.

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