Exym EHR Reviews & Product Details

The user interface is very easy to use. It is not hard to learn how to use the EHR system if you're new. The notes are easy to complete and submit. The calendar returned notes, and the notes to complete section on the homepage is a good reminder of pending and completed work. Review collected by and hosted on G2.com.

I don't like that the assessments and needs and service plan do not autosave. A lot of our workers have lost hours' worth of their work due to the absence of this feature. Review collected by and hosted on G2.com.

I was wondering to have the direct support and line of connect in the first phase of the implementation phase. There were tons of questions and the need for clarification and the staff response were timeles and efficient Review collected by and hosted on G2.com.

Once the inplementation phase was over, the communication and direct support decreased dramatically and we were transitioned into the help ticket phase. It did incite some anxiety and the response was not as timely, however, there was a response.

There was also a lot of context given to the support person that was repetitive prior to our ticket being fixed

Last , it would be best to reveal all pricing for service add ons during the inquiry phase. Review collected by and hosted on G2.com.

The reports function has been the most helpful part of using the EXYM EHR. Being able to report on all types of services and billables has made it easy to report to management as well as track utilization. Review collected by and hosted on G2.com.

The functionality of the IBHIS connection is very difficult to navigate. We are hoping that the IBHIS connection can be made easier to use in the future in order to avoid billing delays and denials. Review collected by and hosted on G2.com.

It allows you to customize your own templates for each specific billing program you have! This makes it easy for supervisors and providers! Review collected by and hosted on G2.com.

Reporting, anytime we need a new report we have to request it. Ideally, what would make it easier if we had access to all our own data fields and make customizable reports. Review collected by and hosted on G2.com.

EXYM is user-friendly. The billing function is handy. EXYM includes DMH responses on each claim. Review collected by and hosted on G2.com.

Customer service is not been the best in the last 2 years. Need reports on additional data. Creating activities is problematic, in my opinion. Review collected by and hosted on G2.com.

How easy it is to use and navigate through tabs. Review collected by and hosted on G2.com.

When it comes to voiding and rebilling claims, it could be easier. Review collected by and hosted on G2.com.

Easy to use. Intuitive menus. Help desk is awesome in responding to questions. Review collected by and hosted on G2.com.

The printing of the notes can be tedious. There should be a quick selection of the notes you want printed out. Review collected by and hosted on G2.com.

I appreciate the help tab at the top of every page. Review collected by and hosted on G2.com.

I am new to Exym and have not come across anything I dislike. Review collected by and hosted on G2.com.

Easier to bill, refill and reconcile

Charges with EXYM Review collected by and hosted on G2.com.

Sometimes it can be difficult to fix group sessions. Review collected by and hosted on G2.com.

The support and training team are very responsive. Review collected by and hosted on G2.com.

Some of the provider dashboards/functions could be simplified. Review collected by and hosted on G2.com.