ExactHire Reviews & Product Details

From day one, the platform has been incredibly easy to navigate, making the entire applicant tracking process smooth and efficient for our team. The user-friendly design allowed us to get up and running quickly, and it has continued to be a reliable, intuitive tool for managing every step of our recruiting workflow. The variety and reach of job boards available through the system have been a game-changer—giving us access to a broad pool of talent across multiple positions and locations, which has directly improved the quality of our candidate pipeline.

Beyond the platform itself, the customer support has been exceptional. Responses are always timely, thoughtful, and solution-oriented, and the guided advice provided throughout our partnership has helped us refine strategies, optimize postings, and make the most of every recruiting opportunity. Pricing has been fair and competitive, especially considering the level of value, service, and results we’ve seen. Over the past three years, this partnership has not only improved our processes but also elevated our overall recruiting capabilities in ways we couldn’t have achieved alone. Review collected by and hosted on G2.com.

There is not currently an API feed to connect directly with our onboarding software, which would have been an ideal enhancement. However, this has not been a deal breaker given the value, support, and results the platform delivers. Review collected by and hosted on G2.com.

The customer service was great. Whenever we had a request, it was taken care of very quickly and professionally. Review collected by and hosted on G2.com.

I cannot think of anything that stood out with ExactHire that was a negative. Review collected by and hosted on G2.com.

My company has a long history with Exacthire. They were our first and only applicant tracking system for over a decade. What I like best is that no matter what the issue I'm having, they really do everything they can to address and most importantly listen to my concern. This is something that you don't find in many vendor relationships. Review collected by and hosted on G2.com.

Honestly, there isn't much I don't like. Whenever we have had a concern, it has been addressed. Review collected by and hosted on G2.com.

Ease of use and simplicity of the program. Customer service is also fantastic and very responsive. The implementation process was so smooth and well directed by our representative, Chantel Hatch. Review collected by and hosted on G2.com.

Nothing comes to mind other than it is not as recognized with other platforms we use such as AI. This is only important to us from an integration standpoint when other platforms have not heard of ExactHire and may not know if they can integrate with Exacthire. The columns in Exacthire need to consistently be "restretched" if you leave a window within Exacthire. Review collected by and hosted on G2.com.

I like that it emails you when there is a change in the flow of the applicant, like changed from interview scheduled to interview completed or offer made for example. This is a huge time saver as I don't have to go into the system all the time to find out where the candidate is in the process. Review collected by and hosted on G2.com.

I do not like that when you text someone in the system that when they respond it comes in an email and you have to go back into Exacthire to respond as a text. Review collected by and hosted on G2.com.

The majority of tools and ease of usage. Review collected by and hosted on G2.com.

Not Applicable, nothing that I dislike.. Review collected by and hosted on G2.com.

The XH applicant tracking system is incredibly easy to navigate, in comparison to other applicant tracking systems I have used previously. It is amazing to be able to contact the ExactHire support staff regarding questions without being passed to multiple departments for clarification. Review collected by and hosted on G2.com.

The XH ATS is incredibly simple, no frills, which may be problematic for very large organizations. Review collected by and hosted on G2.com.

Implementation process was very smooth and customer support from beginning through to end was very good. Having an ATS that candidates can flow through when applying to a position and then pulling them over to OnboardCentric once hired. All the new hire paperwork is online and the new hire can complete vs. hard copy paperwork. Review collected by and hosted on G2.com.

If I need to make any changes to our ATS or Onboarding, I have to go thorugh the Implementation Specialist and scheudle time to review and edit. The turnaround time was pretty quick but it would be helpful just to call someone and fix the issue immediatley. Review collected by and hosted on G2.com.

EH did the work for me! Screening those candidates that would best fit the position and not wasting my time doing the screening

Randi was very supportive and helped me whenever I had a question or concern. Review collected by and hosted on G2.com.

The control freak in me wonders if there was a 'missed' candidate that I might have interviewed. My issue - :) Review collected by and hosted on G2.com.

Our account manager is great and available to answer any questions we have. Review collected by and hosted on G2.com.

The notes feature is not effective. My suggestion would be for the notes to be attached to applicants and not applications. For example, if someone has applied for 10 jobs with us, we would need to click into all 10 applcations to see if there are any notes. It would be nice to click on an applicant and see all of their notes from past applications. For this reason, we do not use the notes feature and make notes on candidates outside of the system. Review collected by and hosted on G2.com.