What do you like best?
In my quest to find a more cost effective alternative to DocuSign (which I love, but which isn't the best value for my use case), I have finally found my winner in Eversign. Aesthetics are important to me. Of course, a tool has to do everything I need it to do, but I want it to be pleasing look at and use. While I may be cheating here by picking more than one thing I like best, I'm still going to do it. I like the overall experience! It's does what I need and it looks and feels good doing it. Moreover, that feeling transfers over to clients who may have never used a tool like this before in the form of intuitive styling and simple guidance.
What do you dislike?
There's not much I dislike so far (having used it for about 6 weeks). I did have a problem using a Microsoft Word document. My standard agreement is four pages and each page is formatted very deliberately. When I uploaded it to Eversign, it added a fifth page and moved things down a little bit. This mean that my canned instructions referring to pages on which to sign or initial would be off. To be fair, I could have reached out to support and I am sure they would have walked me through a solution (or accepted a big report), but in my case it was easier to simply export my Word doc as a PDF and upload that instead. Doing so caused no issues and everything worked perfectly.
One other issue I've had is that when dragging various fields into the document (ie. signature, initial, date, etc.), often the field will disappear once I reach a certain point in the document as I drag it over with my mouse. Again, I should probably just ask support, but I've found that if I just drop it on the page while it's still there and pick it up again, I'm able to move it where it needs to be.
Recommendations to others considering the product
Ultimately, which of the tools out there you use for document signing will depend on your needs. Eversign meets ours at the best price. That said, DocuSign is still one of my favorites and if their model fits you better, definitely consider it. Also, as an Adobe CC user, we have access to Adobe Sign and I could have used that. However, it just wasn't as intuitive or pleasing to use for me, despite the lesser cost. We also do not have some of the tight regulations on us that other users may have, so it's important to make sure that whichever signing solution one uses meets those requirements, which could take a bit of digging.
What business problems are you solving with the product? What benefits have you realized?
I run my own speakers bureau and I need to have speakers and sponsors and myself sign an agreement for each booking. It needs to be fast and easy, and be readily available for all parties. Of course, this is essentially what all such tools accomplish, but I've discovered that some do it better than others.
I have previously used DocuSign, and while I like the interface and features, the pricing model, while not that expensive, doesn't jive with my usage. Some months I will have 10 or more contracts to execute while other months I will only have a few. With DocuSign the I have to have a plan that allows for more than five documents each month, despite the fact that often I will not need that many. Eversign gives me the number of contracts I need at a better price, which means something to a small business owner like me trying to stretch every penny. Again though, this is a personal use case situation and your mileage may vary.