# Best Managed Detection and Response (MDR)  Software

*By [Lauren Worth](https://research.g2.com/insights/author/lauren-worth)*


Managed detection and response (MDR) software provides security monitoring and mitigation solutions for businesses. MDR providers proactively monitor their customers’ networks, endpoints, and other IT resources for security incidents. Upon detection of threats, the MDR provider will investigate and resolve issues without requiring direct response from their client. Companies use MDR services to protect themselves against web-based threats without requiring the use of dedicated onsite security staff.

MDR is conceptually related to both [incident response software](https://www.g2.com/categories/incident-response) and [endpoint detection and response software](https://www.g2.com/categories/endpoint-detection-response-edr). However, MDR software solves the same issues in the form of a managed service. They require less hands-on work for businesses and provide peace of mind without additional staffing and security solutions.

To qualify for inclusion in the Managed Detection and Response (MDR) category, a product must:

- Monitor client networks, endpoints, and the cloud for security incidents
- Resolve threats on the client’s behalf
- Provide these managed services without the need for client assistance





## Top Managed Detection and Response (MDR)  Software at a Glance
| # | Product | Rating | Best For | What Users Say |
|---|---------|--------|----------|----------------|
| 1 | [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) | 4.7/5.0 (499 reviews) | 24/7 threat response for lean IT teams | "[Sophos MDR Delivers 24/7 Monitoring and Rapid Response with Actionable Alerts](https://www.g2.com/survey_responses/sophos-mdr-review-13020307)" |
| 2 | [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) | 4.7/5.0 (1,370 reviews) | Unified backup and endpoint security for MSPs | "[Acronis Cyber Proctect — Reliable Backup & DR, Quick Support and Handy AI Automation](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13051186)" |
| 3 | [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) | 4.8/5.0 (887 reviews) | MSP-focused EDR with human-led SOC triage | "[My Time Using Huntress](https://www.g2.com/survey_responses/huntress-managed-edr-review-9860826)" |
| 4 | [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) | 4.7/5.0 (276 reviews) | 24/7 SOC coverage for lean security teams | "[Effortless Log Management and Monitoring with Built-In Parsers](https://www.g2.com/survey_responses/arctic-wolf-review-12190051)" |
| 5 | [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) | 4.6/5.0 (417 reviews) | 24/7 SOC-backed endpoint threat hunting | "[Crowdstrike Falcon: Proactive Security, Steep Learning Curve](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12958852)" |
| 6 | [eSentire](https://www.g2.com/products/esentire/reviews) | 4.6/5.0 (284 reviews) | 24/7 SOC coverage for lean security teams | "[eSentire is phenomenal](https://www.g2.com/survey_responses/esentire-review-9942013)" |
| 7 | [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) | 4.6/5.0 (960 reviews) | Lightweight endpoint protection with full-disk encryption | "[Great product placing ESET at the top of the list](https://www.g2.com/survey_responses/eset-protect-review-10057911)" |
| 8 | [ThreatDown](https://www.g2.com/products/threatdown/reviews) | 4.6/5.0 (1,045 reviews) | 24/7 MDR with centralized endpoint protection | "[Excellent tool for End point defence as part of our Cyber Defence](https://www.g2.com/survey_responses/threatdown-review-9947439)" |
| 9 | [Huntress Managed ITDR](https://www.g2.com/products/huntress-managed-itdr/reviews) | 4.8/5.0 (110 reviews) | MSP-focused M365 identity threat response | "[Reassuring Identity Monitoring with Excellent Support and Reporting](https://www.g2.com/survey_responses/huntress-managed-itdr-review-11349856)" |
| 10 | [Red Canary](https://www.g2.com/products/red-canary/reviews) | 4.7/5.0 (131 reviews) | 24/7 MDR with automated playbook remediation | "[Robust MDR with Accurate Alerts, Detailed Reports, and Versatile Integrations](https://www.g2.com/survey_responses/red-canary-review-12795206)" |

---
## What Are the Most Common Questions About Managed Detection and Response (MDR)  Software?
*AI-generated · Last updated: May 26, 2026*
### What expert-recommended MDR software for my company?
Based on G2 reviews, buyers most often recommend Managed Detection and Response software that reduces alert fatigue, adds around-the-clock analyst support, and helps teams respond without building a large internal SOC. According to verified users, Sophos MDR is frequently described as giving organizations a real security team behind the tool, with proactive threat hunting, incident response, and centralized visibility. G2 reviewers mention that ease of setup can vary by environment, but many value the combination of continuous monitoring, human investigation, and faster remediation. For companies comparing options, the strongest review themes center on dependable monitoring, actionable reporting, and support that helps lean IT teams stay focused on higher-priority work.


### What leading MDR services for financial services firms?
Based on G2 reviews, financial and security-sensitive teams tend to value MDR services that improve visibility, support compliance-related monitoring, and provide rapid investigation help when suspicious activity appears. According to verified users, reviewers across this category consistently highlight continuous monitoring, faster escalation, and detailed guidance as the biggest benefits for regulated environments. G2 reviewers mention use cases tied to protecting sensitive financial information, watching for suspicious behavior, and reducing the burden on smaller internal teams. In recent category reviews, users especially emphasize centralized visibility, expert analyst support, and faster containment when incidents occur. For financial services firms, the strongest review-backed priorities are dependable response coverage, strong alert triage, and clear operational guidance.

**Here are some of the top-rated products on G2:**

- [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) – often used to extend in-house coverage with 24/7 monitoring, threat hunting, and response support
- [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) – valued for human-led investigation, lightweight deployment, and actionable remediation guidance
- [eSentire](https://www.g2.com/products/esentire/reviews) – reviewers highlight always-on monitoring, guided response, and centralized visibility across environments


### What best MDR software for small business security?
Based on G2 reviews, the best fit for small business security is usually software that combines strong monitoring with simple deployment and clear remediation guidance. According to verified users, Huntress Managed EDR stands out in recent reviews because small teams repeatedly describe it as easy to roll out, lightweight to manage, and valuable for getting 24/7 SOC support without hiring a full in-house team. G2 reviewers mention that it helps reduce alert fatigue, improves visibility into endpoint threats, and provides practical incident reports that are easier to act on. For small businesses comparing MDR software, reviewers most consistently prioritize ease of use, fast response, and human-backed investigations that keep limited IT staff from getting overloaded.

**Here are some of the top-rated products on G2:**

- [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) – often chosen by lean teams that want 24/7 monitoring and help with threat response
- [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) – frequently praised for easy deployment, clear incident reporting, and support for small security teams
- [eSentire](https://www.g2.com/products/esentire/reviews) – used by organizations that want expert monitoring and help reducing alert noise


### What user-friendly MDR software for non-tech businesses?
Based on G2 reviews, user-friendly MDR software for non-technical businesses is typically described as easy to deploy, simple to navigate, and supported by experts who explain incidents clearly. According to verified users, products in this category are most helpful when they reduce the need to interpret raw alerts and instead provide guided actions or handled investigations. G2 reviewers mention that straightforward dashboards, clean reporting, and responsive support make a major difference for organizations without deep in-house security expertise. Recent reviews especially emphasize ease of setup, managed monitoring, and peace of mind from having analysts review suspicious activity around the clock. For non-tech businesses, the most review-supported choice factors are clarity, low management overhead, and practical support.


### Which affordable MDR tools for online businesses?
Based on G2 reviews, affordable MDR tools for online businesses are usually the ones that combine broad coverage with straightforward management, so teams can avoid juggling multiple security products. According to verified users, reviewers often call out value when a product helps monitor endpoints, cloud accounts, identities, or email-related threats without requiring a large internal security team. G2 reviewers mention that pricing sensitivity is common, but buyers still prioritize managed response, useful alerts, and deployment that is quick enough for lean teams. For online businesses, recent reviews most often point to solutions that reduce noise, improve visibility, and let staff focus on operations instead of constant manual triage.

**Here are some of the top-rated products on G2:**

- [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) – reviewers often highlight strong managed detection, easy deployment, and value for smaller teams
- [ThreatDown](https://www.g2.com/products/threatdown/reviews) – frequently described as easy to manage with MDR, patching, and endpoint protection in one platform
- [Guardz](https://www.g2.com/products/guardz/reviews) – used by teams that want unified monitoring across email, identity, and endpoint security from one dashboard


### What top Managed Detection and Response services for tech companies?
Based on G2 reviews, tech companies tend to favor Managed Detection and Response services that centralize alerts, support cloud and endpoint monitoring, and help smaller security teams move faster. According to verified users, common strengths include better visibility across hybrid environments, quicker triage, and support that acts like an extension of the internal team. G2 reviewers mention that tech-focused teams often value integrations, actionable incident summaries, and analysts who can investigate before issues reach the help desk or engineering staff. Recent reviews in this category repeatedly highlight managed monitoring, response guidance, and easier scaling without adding major headcount. For tech companies, the strongest review themes are visibility, analyst support, and reduced operational drag.

**Here are some of the top-rated products on G2:**

- [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) – reviewers note centralized monitoring, human-led threat hunting, and strong support for teams without full SOC coverage
- [eSentire](https://www.g2.com/products/esentire/reviews) – often used for always-on monitoring, guided investigations, and broad environment visibility
- [Red Canary](https://www.g2.com/products/red-canary/reviews) – praised for actionable alerts, playbooks, and helping lean teams reduce alert overload


### What best-reviewed Managed Detection and Response software?
Based on G2 reviews, the best-reviewed Managed Detection and Response software consistently earns praise for reducing alert overload, giving teams access to expert analysts, and improving response speed. According to verified users, Sophos MDR appears frequently in recent review data with strong themes around proactive monitoring, centralized visibility, and helping organizations operate without a large in-house security team. G2 reviewers mention its human-led threat hunting, around-the-clock coverage, and peace of mind from having incidents actively investigated instead of simply flagged. While some users note setup complexity or cost considerations, the dominant review pattern emphasizes operational relief, threat response support, and dependable monitoring. That makes it one of the most consistently well-reviewed options in the recent category set.

**Here are some of the top-rated products on G2:**

- [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) – commonly praised for 24/7 monitoring, threat hunting, and reducing burden on internal IT teams
- [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) – valued for actionable incidents, managed remediation support, and easy day-to-day use
- [eSentire](https://www.g2.com/products/esentire/reviews) – highlighted for responsive SOC support, centralized visibility, and clear threat guidance


### Which MDR solutions are best for startups?
Based on G2 reviews, startups usually benefit most from MDR solutions that are easy to deploy, reduce manual triage, and provide expert response without requiring dedicated round-the-clock staff. According to verified users, Huntress Managed EDR is a strong fit because reviewers repeatedly describe it as straightforward to learn, lightweight to manage, and backed by a responsive SOC that helps small teams handle incidents quickly. G2 reviewers mention clear remediation steps, fast onboarding, and better security coverage without adding major operational complexity. For startups trying to balance speed and protection, the review data most strongly supports products that combine ease of use, human-led support, and strong alert quality rather than demanding heavy in-house tuning.


### What best provider of Managed Detection and Response?
Based on G2 reviews, the best provider of Managed Detection and Response is usually defined by how well it combines expert monitoring, clear investigation workflows, and dependable response support. According to verified users, Sophos MDR is one of the most visible providers in the recent review set, with recurring praise for proactive threat hunting, centralized management, and helping organizations cover security gaps without expanding internal headcount. G2 reviewers mention that it feels like having a real security team behind the platform, especially for companies that need around-the-clock monitoring and practical response help. Reviewers also note some setup and ecosystem considerations, but the strongest buyer-facing themes are confidence, support quality, and reduced alert fatigue.


### What most reliable MDR software for IT companies?
Based on G2 reviews, reliable MDR software for IT companies is usually software that delivers steady monitoring, consistent support, and enough context for teams to act quickly across many endpoints or client environments. According to verified users, reliability in this category is tied less to flashy features and more to dependable alerts, efficient onboarding, and analysts who help resolve issues before they grow. G2 reviewers mention that IT-focused teams especially value centralized dashboards, low-noise detections, and rapid incident guidance that fits fast-moving support environments. Recent reviews repeatedly emphasize peace of mind, reduced manual workload, and stronger coverage outside business hours. For IT companies, the most review-backed sign of reliability is consistent operational support with actionable investigation details.




## G2 Grid® for Managed Detection and Response (MDR)  Software
![G2 Grid® for Managed Detection and Response (MDR)  Software plotting products by satisfaction and market presence](https://www.g2.com/categories/managed-detection-and-response-mdr/grids.png?focus%5B%5D=113623&focus%5B%5D=126474&focus%5B%5D=68442&focus%5B%5D=38011&focus%5B%5D=68606&focus%5B%5D=39308&focus%5B%5D=1324237&focus%5B%5D=1436)
Highlighted products: Sophos MDR, Acronis Cyber Protect Cloud, Huntress Managed EDR, Arctic Wolf, CrowdStrike Falcon Endpoint Protection Platform, eSentire, Huntress Managed ITDR, and ThreatDown.
Underlying data: [Grid® JSON](https://www.g2.com/categories/managed-detection-and-response-mdr/grids.json?focus%5B%5D=sophos-mdr&focus%5B%5D=acronis-cyber-protect-cloud&focus%5B%5D=huntress-managed-edr&focus%5B%5D=arctic-wolf&focus%5B%5D=crowdstrike-falcon-endpoint-protection-platform&focus%5B%5D=esentire&focus%5B%5D=huntress-managed-itdr&focus%5B%5D=threatdown)


## How Many Managed Detection and Response (MDR)  Software Products Does G2 Track?
**Total Products under this Category:** 127

### Category Stats (Jul 2026)
- **Average Rating**: 4.46/5 (↓0.03 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: CybaOps (+8.33%) - Among all products in this category, CybaOps recorded the largest rating increase compared to last month
*Last updated: July 15, 2026*


## How Does G2 Rank Managed Detection and Response (MDR)  Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 8,500+ Authentic Reviews
- 127+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Which Managed Detection and Response (MDR)  Software Is Best for Your Use Case?

- **Leader:** [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews)
- **Highest Performer:** [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews)
- **Easiest to Use:** [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews)
- **Top Trending:** [Huntress Managed ITDR](https://www.g2.com/products/huntress-managed-itdr/reviews)
- **Best Free Software:** [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews)


---

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---

## What Are the Top-Rated Managed Detection and Response (MDR)  Software Products in 2026?
### 1. [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews)
Sophos Managed Detection and Response (MDR) is a fully managed service delivered by experts who detect and respond to cyberattacks targeting your computers, servers, networks, cloud workloads, email accounts, backups, and more. Our highly skilled security analysts stop advanced human-led attacks and take immediate action to neutralize threats before they can disrupt your business operations or compromise your sensitive data.


**Average Rating:** 4.7/5.0
**Total Reviews:** 499
**How Do G2 Users Rate Sophos MDR?**

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.4/10 (Category avg: 9.0/10)
- **Automated remediation:** 9.1/10 (Category avg: 8.6/10)
- **Automated investigation:** 9.3/10 (Category avg: 8.8/10)

**Who Is the Company Behind Sophos MDR?**

- **Seller:** [Sophos](https://www.g2.com/sellers/sophos)
- **Company Website:** https://www.sophos.com/
- **Year Founded:** 1985
- **HQ Location:** Oxfordshire
- **Twitter:** @Sophos (36,759 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/5053/ (5,500 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** IT Manager, IT Director
- **Top Industries:** Information Technology and Services, Manufacturing
- **Company Size:** 63% Mid-Market, 21% Enterprise


#### What Are Sophos MDR's Pros and Cons?

**Pros:**

- Threat Detection (22 reviews)
- Continuous Monitoring (21 reviews)
- Ease of Use (21 reviews)
- Peace of Mind (13 reviews)
- Response Time (13 reviews)

**Cons:**

- Expensive (8 reviews)
- Communication Issues (7 reviews)
- Limited Customization (7 reviews)
- Integration Issues (6 reviews)
- Poor Reporting (6 reviews)


### What Do G2 Reviewers Say About Sophos MDR?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **proactive human-led threat hunting** of Sophos MDR, simplifying security management for their teams.
- Users value the **proactive continuous monitoring** of Sophos MDR, ensuring 24/7 security without internal resource strain.
- Users find Sophos MDR to be **easy to use** , appreciating its seamless integration and smooth daily management.
- Users find great **peace of mind** with Sophos MDR's 24/7 expert monitoring and rapid threat response.
- Users appreciate the **rapid response time** of Sophos MDR, ensuring quick threat detection and resolution.

**Cons:**

- Users find Sophos MDR to be **expensive** , especially for smaller organizations compared to other services.
- Users report **communication issues** with Sophos MDR, citing slow response times and overwhelming alert volumes as major concerns.
- Users find the **limited customization** in Sophos MDR's alert handling inadequate for their specific needs.
- Users experience **complexity of integration** with Sophos MDR, especially with third-party security tools in hybrid environments.
- Users find the **reporting overly technical** , making it challenging for non-IT stakeholders to understand effectively.

#### What Are Recent G2 Reviews of Sophos MDR?

**"[Sophos MDR Delivers 24/7 Monitoring and Rapid Response with Actionable Alerts](https://www.g2.com/survey_responses/sophos-mdr-review-13020307)"**

**Rating:** 5.0/5.0 stars
*— Evren Kürşat .*

[Read full review](https://www.g2.com/survey_responses/sophos-mdr-review-13020307)

---

**"[Feels Like a Real 24/7 Security Team Backing You Up](https://www.g2.com/survey_responses/sophos-mdr-review-12682915)"**

**Rating:** 4.0/5.0 stars
*— Harsh K.*

[Read full review](https://www.g2.com/survey_responses/sophos-mdr-review-12682915)

---


#### What Are G2 Users Discussing About Sophos MDR?

- [What is a threat response software?](https://www.g2.com/discussions/what-is-a-threat-response-software) - 1 comment
- [What is Sophos Managed Threat?](https://www.g2.com/discussions/what-is-sophos-managed-threat)
- [What features are included in Sophos MTR advanced?](https://www.g2.com/discussions/what-features-are-included-in-sophos-mtr-advanced)
- [What does Sophos Threat responders investigate?](https://www.g2.com/discussions/what-does-sophos-threat-responders-investigate)

### 2. [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews)
Acronis delivers the world’s most complete cyber resilience platform, combining backup, disaster recovery, cybersecurity, RMM, and business operations tools into a single, natively integrated solution. Built specifically for Managed Service Providers (MSPs) and IT teams, Acronis simplifies operations with one agent, one console, and one license model. Automation, AI-driven insights, and multi-tenant management ensure that fewer technicians can manage more clients at lower cost. With predictable pricing and transparent billing, Acronis enables partners and IT teams to scale efficiently, comply with regulations, and deliver unmatched resilience. No other vendor delivers this level of integration, efficiency, and MSP alignment. Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease for service providers — reducing complexity while increasing productivity and decreasing operating costs. Acronis Cyber Protect Cloud is the single service provider solution that combines backup, anti-malware (including anti-virus, anti-ransomware, and anti-cryptojacking) and security and management capabilities such as vulnerability assessments, patch management, URL filtering and more. Now, service providers can eliminate complexity and make security a centerpiece of their offerings while increasing SLAs, decreasing churn, and generating more recurring revenue. Get upgraded security with integrated AI-based defenses that protect clients from modern threats, make smarter use of resources so your team can focus on clients, and earn new recurring revenue and higher margins that strengthen your business. Enriched with next-gen, full-stack anti-malware protection and comprehensive yet simple management tools, built on top of our industry-leading backup and data recovery solution, Acronis Cyber Protect Cloud simplifies onboarding, daily operations, and reporting, and combats advanced attacks with new use cases enabled by integration. Acronis Cyber Protect Cloud makes it easy to deliver the modern cyber protection your clients seek. Acronis is majority-owned by EQT.


**Average Rating:** 4.7/5.0
**Total Reviews:** 1,370
**How Do G2 Users Rate Acronis Cyber Protect Cloud?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 10.0/10 (Category avg: 9.0/10)
- **Automated remediation:** 10.0/10 (Category avg: 8.6/10)
- **Automated investigation:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind Acronis Cyber Protect Cloud?**

- **Seller:** [Acronis](https://www.g2.com/sellers/acronis)
- **Company Website:** https://www.acronis.com/
- **Year Founded:** 2003
- **HQ Location:** Schaffhausen
- **Twitter:** @acronis (94,498 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/13179/ (1,965 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Director, CEO
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 68% Small-Business, 28% Mid-Market


#### What Are Acronis Cyber Protect Cloud's Pros and Cons?

**Pros:**

- Ease of Use (217 reviews)
- Backup Solutions (213 reviews)
- Backup Ease (169 reviews)
- Protection (159 reviews)
- Security (158 reviews)

**Cons:**

- Slow Performance (77 reviews)
- Expensive (65 reviews)
- Complexity (53 reviews)
- Poor Customer Support (50 reviews)
- Backup Issues (41 reviews)


### What Do G2 Reviewers Say About Acronis Cyber Protect Cloud?
*AI-generated summary from verified user reviews*

**Pros:**

- Users highlight the **user-friendly management console** of Acronis Cyber Protect Cloud, enhancing ease of deployment and administration.
- Users appreciate the **reliable backup and recovery** features of Acronis Cyber Protect Cloud, ensuring data safety and quick restoration.
- Users value the **ease of backup** with Acronis Cyber Protect Cloud, enhancing recovery and management efficiency.
- Users commend the **seamless integration** of Acronis Cyber Protect Cloud, appreciating its comprehensive data protection and cybersecurity features.
- Users value the **robust security** features in Acronis Cyber Protect Cloud, ensuring safe data management and protection.

**Cons:**

- Users experience **slow performance** with Acronis Cyber Protect Cloud, particularly with dashboard loading times and occasional interface confusion.
- Users find Acronis Cyber Protect Cloud **expensive** compared to competitors, complicating the decision-making process for many.
- Users find the **initial complexity** of Acronis Cyber Protect Cloud overwhelming, but it simplifies with familiarity over time.
- Users often face **poor customer support** , noting slow response times and challenging technical assistance when needed.
- Users experience **backup issues** with Acronis, including difficulties in deleting backups and SQL data backup complications.

#### What Are Recent G2 Reviews of Acronis Cyber Protect Cloud?

**"[All-in-One Backup and Cybersecurity Platform That Streamlines MSP Operations](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13071003)"**

**Rating:** 5.0/5.0 stars
*— Hatem A.*

[Read full review](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13071003)

---

**"[Acronis Cyber Proctect — Reliable Backup & DR, Quick Support and Handy AI Automation](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13051186)"**

**Rating:** 4.5/5.0 stars
*— Devaiah P.*

[Read full review](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13051186)

---


#### What Are G2 Users Discussing About Acronis Cyber Protect Cloud?

- [What is Acronis Cyber Protect Cloud used for?](https://www.g2.com/discussions/what-is-acronis-cyber-protect-cloud-used-for) - 2 comments

### 3. [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews)
At Huntress, we believe that enterprise-grade endpoint security shouldn’t just be for big security teams with the most resources. When basic defenses don't cut it, Huntress Managed EDR levels the cybersecurity playing field with a solution for ALL businesses. Our comprehensive platform combines fully-owned technology with expert oversight, including 24/7 monitoring by a team of expert hunters specializing in wrecking hackers day in and day out. Our focus is on hitting hackers when and where it matters most, so we filter out the noise of false positives and only alert you on real threats. And if hackers breach your defenses, we isolate and eliminate those threats for you with speed and precision. With Huntress, you’re not just keeping pace—you’re leveling up to world-class endpoint security. Huntress gives organizations of all sizes a top EDR solution with the ease of use security teams actually need so they can sleep at night knowing they're protected.


**Average Rating:** 4.8/5.0
**Total Reviews:** 887
**How Do G2 Users Rate Huntress Managed EDR?**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.6/10 (Category avg: 9.0/10)
- **Automated remediation:** 9.3/10 (Category avg: 8.6/10)
- **Automated investigation:** 9.5/10 (Category avg: 8.8/10)

**Who Is the Company Behind Huntress Managed EDR?**

- **Seller:** [Huntress Labs](https://www.g2.com/sellers/huntress-labs)
- **Company Website:** https://huntress.com
- **Year Founded:** 2015
- **HQ Location:** Ellicott City, US
- **Twitter:** @HuntressLabs (40,338 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10172550/ (916 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner, President
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 78% Small-Business, 17% Mid-Market


#### What Are Huntress Managed EDR's Pros and Cons?

**Pros:**

- Customer Support (158 reviews)
- Ease of Use (125 reviews)
- Threat Detection (92 reviews)
- Protection (75 reviews)
- Continuous Monitoring (70 reviews)

**Cons:**

- Improvements Needed (20 reviews)
- Lack of Customization (17 reviews)
- Poor Reporting (17 reviews)
- Alert Issues (15 reviews)
- Integration Issues (15 reviews)


### What Do G2 Reviewers Say About Huntress Managed EDR?
*AI-generated summary from verified user reviews*

**Pros:**

- Users highlight the **exceptional customer support** of Huntress, noting clear communication and effective assistance in critical moments.
- Users appreciate the **ease of use** of Huntress Managed EDR, facilitating smooth transitions and fast implementations.
- Users value the **real-time threat detection** of Huntress Managed EDR, enhancing their ability to safeguard against cyber risks.
- Users value the **real-time protection** of Huntress Managed EDR, enhancing customer security against potential threats effectively.
- Users value the **continuous monitoring** of Huntress Managed EDR, enabling swift threat identification and response.

**Cons:**

- Users desire **improvements in exception handling** and better visibility on AV scans and quarantined files.
- Users find the **lack of customization** in alerting and reporting limits their ability to tailor the tool effectively.
- Users find the **reporting capabilities lacking** , noting a need for more detail and integration within the platform.
- Users face issues with **alert clarity and false positives** , disrupting workflows and complicating threat detection responses.
- Users note **integration issues** with limited AV platform support, though improvements are being made over time.

#### What Are Recent G2 Reviews of Huntress Managed EDR?

**"[GREAT TEAM, ALWAYS THERE!!!](https://www.g2.com/survey_responses/huntress-managed-edr-review-9365299)"**

**Rating:** 5.0/5.0 stars
*— Ryan C.*

[Read full review](https://www.g2.com/survey_responses/huntress-managed-edr-review-9365299)

---

**"[My Time Using Huntress](https://www.g2.com/survey_responses/huntress-managed-edr-review-9860826)"**

**Rating:** 5.0/5.0 stars
*— Jacob S.*

[Read full review](https://www.g2.com/survey_responses/huntress-managed-edr-review-9860826)

---


#### What Are G2 Users Discussing About Huntress Managed EDR?

- [What is Huntress cyber security?](https://www.g2.com/discussions/what-is-huntress-cyber-security)
- [Is Huntress an antivirus?](https://www.g2.com/discussions/is-huntress-an-antivirus) - 2 comments
- [How does a huntress work?](https://www.g2.com/discussions/how-does-a-huntress-work) - 1 comment
- [What is Huntress program?](https://www.g2.com/discussions/what-is-huntress-program) - 1 comment

### 4. [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews)
Arctic Wolf® is the market leader in security operations. Using the cloud-native Arctic Wolf® Platform, we help organizations end cyber risk by providing security operations as a concierge service. Arctic Wolf solutions include Arctic Wolf® Managed Detection and Response (MDR), Managed Risk, and Managed Security Awareness —each delivered by the industry’s original Concierge Security® Team. Highly-trained Concierge Security experts work as an extension of internal teams to provide 24x7 monitoring, detection, and response, as well as ongoing risk management to give organizations the protection, resilience and guidance they need to defend against cyber threats. Visit arcticwolf.com to get the latest industry resources and learn more about our solutions.


**Average Rating:** 4.7/5.0
**Total Reviews:** 276
**How Do G2 Users Rate Arctic Wolf?**

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.2/10 (Category avg: 9.0/10)
- **Automated remediation:** 8.3/10 (Category avg: 8.6/10)
- **Automated investigation:** 9.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind Arctic Wolf?**

- **Seller:** [Arctic Wolf Networks](https://www.g2.com/sellers/arctic-wolf-networks)
- **Company Website:** https://www.arcticwolf.com
- **Year Founded:** 2012
- **HQ Location:** Eden Prairie, MN
- **Twitter:** @AWNetworks (4,520 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2760138/ (3,286 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** IT Manager, IT Director
- **Top Industries:** Hospital & Health Care, Information Technology and Services
- **Company Size:** 71% Mid-Market, 20% Enterprise


#### What Are Arctic Wolf's Pros and Cons?

**Pros:**

- Customer Support (58 reviews)
- Threat Detection (47 reviews)
- Cybersecurity (28 reviews)
- Ease of Use (27 reviews)
- Alerts (22 reviews)

**Cons:**

- Expensive (10 reviews)
- False Positives (7 reviews)
- Learning Curve (7 reviews)
- Cybersecurity Risks (6 reviews)
- Dashboard Issues (5 reviews)


### What Do G2 Reviewers Say About Arctic Wolf?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise the **responsive customer support** from Arctic Wolf, highlighting prompt assistance during security incidents and general inquiries.
- Users value the **proactive threat detection** from Arctic Wolf, ensuring quick identification and resolution of potential security issues.
- Users appreciate the **proactive team approach** of Arctic Wolf, enabling peace of mind and effective security management.
- Users praise the **ease of use** of Arctic Wolf, appreciating its user-friendly interface and smooth deployment processes.
- Users value the **fast notification of events** from Arctic Wolf, enhancing their ability to respond promptly to incidents.

**Cons:**

- Users find Arctic Wolf to be **quite pricey** , wishing for more affordable options despite its impressive performance.
- Users experience **false positives** with Arctic Wolf alerts, requiring time for investigation despite extensive tuning efforts.
- Users find the **learning curve steep** due to complex data processing and deployment, but support is available.
- Users find the **overwhelming number of risks** in reports could be better consolidated for clarity and management.
- Users face **dashboard issues** with quirks and sorting limitations, though updates gradually improve functionality over time.

#### What Are Recent G2 Reviews of Arctic Wolf?

**"[Arctic Wolf: Amazing Team, Constant Innovation, and Peace of Mind 24x7](https://www.g2.com/survey_responses/arctic-wolf-review-12647394)"**

**Rating:** 5.0/5.0 stars
*— Kris I.*

[Read full review](https://www.g2.com/survey_responses/arctic-wolf-review-12647394)

---

**"[Effortless Log Management and Monitoring with Built-In Parsers](https://www.g2.com/survey_responses/arctic-wolf-review-12190051)"**

**Rating:** 4.5/5.0 stars
*— Jenine M.*

[Read full review](https://www.g2.com/survey_responses/arctic-wolf-review-12190051)

---


#### What Are G2 Users Discussing About Arctic Wolf?

- [What is CylancePROTECT used for?](https://www.g2.com/discussions/what-is-cylanceprotect-used-for) - 1 comment
- [What is CylanceOPTICS used for?](https://www.g2.com/discussions/what-is-cylanceoptics-used-for) - 1 comment
- [How much does arctic wolf cost?](https://www.g2.com/discussions/arctic-wolf-how-much-does-arctic-wolf-cost) - 1 comment
- [How much does arctic wolf cost?](https://www.g2.com/discussions/how-much-does-arctic-wolf-cost)
- [Is Arctic wolf a SIEM?](https://www.g2.com/discussions/is-arctic-wolf-a-siem) - 1 comment

### 5. [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)
Organizations today face a serious challenge: managing numerous security vendors and tools while confronting an ever-evolving threat landscape. Sophisticated adversaries are becoming smarter, faster, and more evasive, launching complex attacks that can strike in minutes or even seconds. Traditional security approaches struggle to keep pace, leaving businesses vulnerable. The CrowdStrike Falcon Platform addresses this by offering a unified, cloud-native solution. It consolidates previously siloed security solutions and incorporates third-party data into a single platform with one efficient and resource-conscious agent, leveraging advanced AI and real-time threat intelligence. This approach simplifies security operations, speeds analyst decision making, and enhances protection to stop the breach, allowing organizations to reduce risk with less complexity and lower costs. CrowdStrike's Falcon Platform includes: - Endpoint Security: Secure the endpoint, stop the breach - Identify Protection: Identity is the front line, defend it - Next-Gen SIEM: The future of SIEM, today - Data Protection: Real-time data protection from endpoint to cloud - Exposure Management: Understand risk to stop breaches - Charlotte AI: Powering the next evolution of the SOC


**Average Rating:** 4.6/5.0
**Total Reviews:** 417
**How Do G2 Users Rate CrowdStrike Falcon Endpoint Protection Platform?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.1/10 (Category avg: 9.0/10)
- **Automated remediation:** 9.3/10 (Category avg: 8.6/10)
- **Automated investigation:** 9.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind CrowdStrike Falcon Endpoint Protection Platform?**

- **Seller:** [CrowdStrike](https://www.g2.com/sellers/crowdstrike)
- **Company Website:** https://www.crowdstrike.com
- **Year Founded:** 2011
- **HQ Location:** Sunnyvale, CA
- **Twitter:** @CrowdStrike (110,809 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2497653/ (11,343 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Security Analyst, Cyber Security Analyst
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 43% Enterprise, 43% Mid-Market


#### What Are CrowdStrike Falcon Endpoint Protection Platform's Pros and Cons?

**Pros:**

- Features (113 reviews)
- Threat Detection (103 reviews)
- Ease of Use (98 reviews)
- Security (97 reviews)
- Detection (86 reviews)

**Cons:**

- Expensive (54 reviews)
- Complexity (39 reviews)
- Learning Curve (35 reviews)
- Limited Features (31 reviews)
- Pricing Issues (29 reviews)


### What Do G2 Reviewers Say About CrowdStrike Falcon Endpoint Protection Platform?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise the **lightweight performance and powerful threat detection** of CrowdStrike Falcon, enhancing security without system lag.
- Users value the **powerful threat detection** capabilities of CrowdStrike Falcon, ensuring effective protection without sacrificing performance.
- Users appreciate the **ease of use** of CrowdStrike Falcon, benefiting from a lightweight agent that maximizes efficiency.
- Users value the **advanced real-time threat protection** of CrowdStrike Falcon, ensuring effective security without system performance impact.
- Users appreciate the **highly accurate detection** of CrowdStrike Falcon, effectively stopping modern attacks with minimal false positives.

**Cons:**

- Users find the **high cost** of CrowdStrike Falcon a barrier, especially for smaller teams and organizations.
- Users often face **initial complexity and a steep learning curve** with CrowdStrike Falcon, impacting accessibility for non-technical staff.
- Users face a **steep learning curve** with CrowdStrike's query language, making quick searches and investigations challenging.
- Users find the **limited features** of CrowdStrike Falcon costly for smaller organizations, as advanced options need extra licensing.
- Users find that **pricing issues** may limit access to advanced features for smaller organizations.

#### What Are Recent G2 Reviews of CrowdStrike Falcon Endpoint Protection Platform?

**"[Crowdstrike Falcon: Proactive Security, Steep Learning Curve](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12958852)"**

**Rating:** 5.0/5.0 stars
*— Ansh B.*

[Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12958852)

---

**"[Lightweight Deployment, Powerful Incident Response Visibility](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12952621)"**

**Rating:** 5.0/5.0 stars
*— Anup A.*

[Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12952621)

---


#### What Are G2 Users Discussing About CrowdStrike Falcon Endpoint Protection Platform?

- [How does Falcon prevent work?](https://www.g2.com/discussions/how-does-falcon-prevent-work) - 1 comment
- [Does CrowdStrike offer MFA?](https://www.g2.com/discussions/does-crowdstrike-offer-mfa) - 1 comment
- [What is OverWatch in CrowdStrike?](https://www.g2.com/discussions/what-is-overwatch-in-crowdstrike) - 1 comment
- [How much does CrowdStrike Falcon X cost?](https://www.g2.com/discussions/how-much-does-crowdstrike-falcon-x-cost)
- [What is MDR detection?](https://www.g2.com/discussions/what-is-mdr-detection)

### 6. [eSentire](https://www.g2.com/products/esentire/reviews)
eSentire is a leader in Controlled Autonomy SecOps, protecting 2,000+ organizations across 35+ industries around the world. Founded in 2001, the company’s Controlled Autonomy SecOps operating model pairs agentic AI operatives with engineered human-judgment controls, delivering expert-depth security outcomes at machine speed without ceding accountability to opaque automation. Powered by the unified agentic AI Atlas Platform, eSentire’s Atlas AI + 24/7 expert human SOC coverage delivers offensive capabilities that preempt exposures before attackers do, detect, and respond to stop threats in real time. For more information, visit esentire.com and follow @eSentire.


**Average Rating:** 4.6/5.0
**Total Reviews:** 284
**How Do G2 Users Rate eSentire?**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.1/10 (Category avg: 9.0/10)
- **Automated remediation:** 8.6/10 (Category avg: 8.6/10)
- **Automated investigation:** 8.9/10 (Category avg: 8.8/10)

**Who Is the Company Behind eSentire?**

- **Seller:** [eSentire](https://www.g2.com/sellers/esentire)
- **Company Website:** https://www.esentire.com
- **Year Founded:** 2001
- **HQ Location:** Waterloo, Ontario
- **Twitter:** @eSentire (6,438 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/150760/ (574 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** IT Manager, CTO
- **Top Industries:** Financial Services, Legal Services
- **Company Size:** 59% Mid-Market, 23% Enterprise


#### What Are eSentire's Pros and Cons?

**Pros:**

- Response Time (29 reviews)
- Customer Support (24 reviews)
- SOC Services (19 reviews)
- Continuous Monitoring (18 reviews)
- Immediate Response (17 reviews)

**Cons:**

- Communication Issues (15 reviews)
- Expensive (8 reviews)
- Inefficient Alert System (8 reviews)
- Portal Issues (7 reviews)
- Poor Reporting (6 reviews)


### What Do G2 Reviewers Say About eSentire?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **swift response time** of eSentire, enhancing confidence and allowing focus on critical tasks.
- Users appreciate the **proactive and efficient customer support** of eSentire, ensuring swift resolution of security concerns.
- Users value eSentire's **proactive SOC services** , praising their quick, thorough threat detection and seamless integration with existing tools.
- Users value the **continuous monitoring** by eSentire, ensuring proactive threat detection and impressive response to issues.
- Users appreciate the **immediate response** of eSentire, ensuring swift resolution of security issues and proactive support.

**Cons:**

- Users experience **communication issues** regarding escalations and service configurations, leading to confusion and inefficiencies.
- Users find eSentire's pricing to be **expensive** , making it difficult to opt for additional services without discounts.
- Users find the **inefficient alert system** cumbersome due to excessive notifications requiring constant rule adjustments.
- Users face **portal issues** such as confusion with features and an unintuitive interface affecting their experience.
- Users feel the **poor reporting** lacks customization and timely insights, hindering effective monitoring and decision-making.

#### What Are Recent G2 Reviews of eSentire?

**"[eSentire is phenomenal](https://www.g2.com/survey_responses/esentire-review-9942013)"**

**Rating:** 5.0/5.0 stars
*— Charles C.*

[Read full review](https://www.g2.com/survey_responses/esentire-review-9942013)

---

**"[24/7 Proactive MDR with Strong Integration and Centralized Visibility](https://www.g2.com/survey_responses/esentire-review-12795253)"**

**Rating:** 4.5/5.0 stars
*— Luciana S.*

[Read full review](https://www.g2.com/survey_responses/esentire-review-12795253)

---


#### What Are G2 Users Discussing About eSentire?

- [What does MDR mean?](https://www.g2.com/discussions/esentire-what-does-mdr-mean)
- [What does MDR mean?](https://www.g2.com/discussions/what-does-mdr-mean) - 1 comment
- [What is MDR and EDR?](https://www.g2.com/discussions/esentire-what-is-mdr-and-edr)
- [What is MDR and EDR?](https://www.g2.com/discussions/what-is-mdr-and-edr)
- [What is managed detection and response?](https://www.g2.com/discussions/esentire-what-is-managed-detection-and-response) - 1 comment

### 7. [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews)
Stay one step ahead of known and emerging cyber threats with our AI-native, prevention-first approach. ESET combines the power of AI and human expertise to make protection easy and effective. Experience best-in-class protection thanks to our in-house global cyber threat intelligence, compiled and examined for over 30 years, which drives our extensive R&D network led by industry-acclaimed researchers. ESET PROTECT, our cloud-first XDR cybersecurity platform combines next-gen prevention, detection, and proactive threat hunting capabilities. ESET's highly customizable solutions include local support and have minimal impact on performance, identify and neutralize known and emerging threats before they can be executed, support business continuity, and reduce the cost of implementation and management. HOW YOUR ORGANIZATION WILL BENEFIT - Improved protection against ransomware and zero-day threats via cloud-based sandboxing technology. - Helps comply with data regulations thanks to full disk encryption capabilities on Windows and macOS. - Easily accessible ESET PROTECT console improves TCO of security management. - Single-pane-of-glass remote management for visibility of threats, users, and quarantined items. - Company endpoints and mobiles are protected via advanced multilayered technology, now with brute-force attack protection.


**Average Rating:** 4.6/5.0
**Total Reviews:** 960
**How Do G2 Users Rate ESET PROTECT?**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.7/10 (Category avg: 9.0/10)
- **Automated remediation:** 9.8/10 (Category avg: 8.6/10)
- **Automated investigation:** 9.6/10 (Category avg: 8.8/10)

**Who Is the Company Behind ESET PROTECT?**

- **Seller:** [ESET](https://www.g2.com/sellers/eset)
- **Company Website:** https://www.eset.com
- **Year Founded:** 1992
- **HQ Location:** Bratislava, Slovak Republic
- **Twitter:** @ESET (275,702 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/28967/ (1,983 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** IT Manager, Network Administrator
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 48% Mid-Market, 45% Small-Business


#### What Are ESET PROTECT's Pros and Cons?

**Pros:**

- Ease of Use (94 reviews)
- Protection (78 reviews)
- Reliability (71 reviews)
- Security (63 reviews)
- Centralized Management (58 reviews)

**Cons:**

- Learning Curve (32 reviews)
- Difficult Configuration (31 reviews)
- Not User-Friendly (25 reviews)
- Lack of Clarity (23 reviews)
- Difficult Navigation (20 reviews)


### What Do G2 Reviewers Say About ESET PROTECT?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **straightforward installation** of ESET PROTECT, finding it easy to start without technical expertise.
- Users commend the **strong endpoint protection** against ransomware provided by ESET PROTECT's robust security management.
- Users commend the **reliable protection** of ESET PROTECT, ensuring robust security against ransomware across various platforms.
- Users value the **enhanced security features** of ESET PROTECT, ensuring safety without compromising system performance.
- Users appreciate the **centralized management** of ESET PROTECT, enabling effortless oversight of all devices from one console.

**Cons:**

- Users find the **learning curve steep** for ESET PROTECT, making it challenging to fully utilize its capabilities.
- Users find the **difficult configuration** of ESET PROTECT to be time-consuming and frustrating during setup and management.
- Users find the dashboard **not user-friendly** , often requiring extra clicks for essential data and management tasks.
- Users experience a **lack of clarity** in policy management and task handling, hindering effective security monitoring.
- Users find **difficult navigation** in ESET PROTECT, leading to delays and requiring technical competence for effective use.

#### What Are Recent G2 Reviews of ESET PROTECT?

**"[Great product placing ESET at the top of the list](https://www.g2.com/survey_responses/eset-protect-review-10057911)"**

**Rating:** 4.0/5.0 stars
*— Jonathan B.*

[Read full review](https://www.g2.com/survey_responses/eset-protect-review-10057911)

---

**"[Centralized and Efficient Security Administration](https://www.g2.com/survey_responses/eset-protect-review-12627499)"**

**Rating:** 5.0/5.0 stars
*— Oscar Humberto G.*

[Read full review](https://www.g2.com/survey_responses/eset-protect-review-12627499)

---


#### What Are G2 Users Discussing About ESET PROTECT?

- [What is ESET PROTECT Platform used for?](https://www.g2.com/discussions/what-is-eset-protect-platform-used-for)
- [What is ESET PROTECT Advanced used for?](https://www.g2.com/discussions/what-is-eset-protect-advanced-used-for)
- [How does ESET encryption work?](https://www.g2.com/discussions/eset-secure-authentication-how-does-eset-encryption-work)
- [Is ESET better than Sophos?](https://www.g2.com/discussions/is-eset-better-than-sophos)
- [Is ESET an antivirus?](https://www.g2.com/discussions/is-eset-an-antivirus) - 1 comment

### 8. [ThreatDown](https://www.g2.com/products/threatdown/reviews)
ThreatDown is an all-in-one cybersecurity platform that delivers enterprise-grade protection without the complexity. Built to make advanced cybersecurity accessible without adding headcount. ThreatDown MDR monitors your environment around the clock, investigates alerts on your behalf, and takes action to contain threats before they spread— delivering the protection of an in-house SOC without the cost. One lightweight agent. One cloud-based console. ThreatDown brings endpoint and identity security together with patch management, vulnerability assessment, DNS filtering, and email security—eliminating tool sprawl and reducing operational overhead. Native EDR and ITDR telemetry connects user activity with endpoint behavior, giving teams the full attack story so they can detect and respond faster. Backed by nearly two decades of Malwarebytes expertise, ThreatDown pairs award-winning detection with a patented remediation engine that removes every trace of malware to prevent reinfection. It stops ransomware, credential theft, zero-day exploits, phishing, and human-operated attacks—and goes further with built-in ransomware rollback to help organizations recover quickly. Deploy in minutes. See value fast. Recognized as an MRG Effitas Product of the Year and a G2 Leader, ThreatDown is consistently rated for ease of use, rapid deployment, and high-quality support. ThreatDown Solutions ThreatDown MDR (Managed Detection and Response) delivers 24/7/365 human-led threat monitoring, investigation, and remediation powered by Malwarebytes detection and AI-driven engines—closing the security resource gap and reducing risk from unknown threats. ThreatDown EDR (Endpoint Detection and Response) protects against ransomware, zero-day exploits, phishing, and human-operated attacks that bypass prevention layers, with the tools to detect, investigate, and contain threats. ThreatDown ITDR (Identity Threat Detection and Response) stops identity-based attacks by continuously monitoring credential, privilege, and access behavior across Active Directory, Microsoft Entra ID, and Okta. Native correlation with EDR delivers unified endpoint-to-identity visibility and response—closing the post-authentication gap that IAM and MFA leave open. For Partners Our multi-tenant ThreatDown OneView platform enables MSPs and IT admins to streamline operations with centralized management of customer endpoints, license subscriptions, reporting, and global policies. With products and services like Endpoint Detection and Response (EDR), Managed Detection and Response (MDR) and the rest of our technologies in our portfolio, partners can offer the right product or service to each customer, tailored to their specific needs. Find out more about our partner program at https://www.threatdown.com/partner-program.


**Average Rating:** 4.6/5.0
**Total Reviews:** 1,045
**How Do G2 Users Rate ThreatDown?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.2/10 (Category avg: 9.0/10)
- **Automated remediation:** 9.1/10 (Category avg: 8.6/10)
- **Automated investigation:** 9.1/10 (Category avg: 8.8/10)

**Who Is the Company Behind ThreatDown?**

- **Seller:** [Malwarebytes](https://www.g2.com/sellers/malwarebytes)
- **Company Website:** https://www.malwarebytes.com
- **Year Founded:** 2008
- **HQ Location:** Santa Clara, CA
- **Twitter:** @Malwarebytes (88,536 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/malwarebytes/ (592 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** IT Manager, Owner
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 48% Small-Business, 42% Mid-Market


#### What Are ThreatDown's Pros and Cons?

**Pros:**

- Ease of Use (98 reviews)
- Features (67 reviews)
- Security (59 reviews)
- Threat Detection (55 reviews)
- Customer Support (53 reviews)

**Cons:**

- Poor Customer Support (23 reviews)
- Lack of Clarity (22 reviews)
- Missing Features (19 reviews)
- False Positives (18 reviews)
- Communication Issues (16 reviews)


### What Do G2 Reviewers Say About ThreatDown?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **ease of use** of ThreatDown, facilitating straightforward deployment and integration with clients.
- Users value the **user-friendly interface and seamless integration** of ThreatDown, enhancing security management effortlessly.
- Users commend the **robust security features** of ThreatDown, effectively blocking threats with minimal performance impact.
- Users praise the **effective threat detection** of ThreatDown, enjoying reliable protection against malware and ransomware seamlessly.
- Users praise the **exceptional customer support** of ThreatDown, highlighting quick resolutions and availability as key benefits.

**Cons:**

- Users express frustration with the **poor customer support** , highlighting issues with accessibility and communication from the company.
- Users express concern over the **lack of clarity** in reporting customization and integration processes, creating confusion.
- Users are disappointed by the **lack of features** in ThreatDown, impacting its functionality and overall appeal.
- Users experience **false positives** that complicate usability, as legitimate software is occasionally blocked and hard to manage.
- Users face **communication issues** with ThreatDown's support, leading to delays and frustrations in problem resolution.

#### What Are Recent G2 Reviews of ThreatDown?

**"[Excellent tool for End point defence as part of our Cyber Defence](https://www.g2.com/survey_responses/threatdown-review-9947439)"**

**Rating:** 5.0/5.0 stars
*— Jeremy N.*

[Read full review](https://www.g2.com/survey_responses/threatdown-review-9947439)

---

**"[Effortless Endpoint Protection with Seamless Patching](https://www.g2.com/survey_responses/threatdown-review-11031188)"**

**Rating:** 5.0/5.0 stars
*— Tom F.*

[Read full review](https://www.g2.com/survey_responses/threatdown-review-11031188)

---


#### What Are G2 Users Discussing About ThreatDown?

- [What is Malwarebytes for Business used for?](https://www.g2.com/discussions/what-is-malwarebytes-for-business-used-for)
- [What is Malwarebytes team?](https://www.g2.com/discussions/what-is-malwarebytes-team)
- [What is Malwarebytes endpoint protection?](https://www.g2.com/discussions/what-is-malwarebytes-endpoint-protection) - 1 comment
- [Does Malwarebytes work on servers?](https://www.g2.com/discussions/does-malwarebytes-work-on-servers) - 1 comment, 2 upvotes
- [Is Malwarebytes free for business use?](https://www.g2.com/discussions/is-malwarebytes-free-for-business-use) - 1 comment, 1 upvote

### 9. [Huntress Managed ITDR](https://www.g2.com/products/huntress-managed-itdr/reviews)
Hackers aren’t wasting time breaking into your networks the hard way—they’re using infostealers to grab credentials, session cookies, and access tokens in seconds. Huntress Managed ITDR is designed for this always-evolving threat landscape. With a 3-minute mean time to respond (MTTR) and a low false positive rate, Huntress stops real threats before they wreck your business. Built to support organizations of ALL sizes, Huntress Managed ITDR closes blind spots across your workflows and shuts down avenues attackers rely on. Our enterprise-grade solution gives you continuous monitoring for identity-based threats, rapid detection of unauthorized access, location-based and VPN/tunnel/proxy anomalies, and fast response to suspicious activities like rogue applications, shadow workflows, and business email compromise (BEC) scams. By focusing on protecting user credentials and session tokens, Huntress keeps your organization's digital identities safe, even as attackers develop sneakier tactics.


**Average Rating:** 4.8/5.0
**Total Reviews:** 110
**How Do G2 Users Rate Huntress Managed ITDR?**

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.6/10 (Category avg: 9.0/10)
- **Automated remediation:** 9.6/10 (Category avg: 8.6/10)
- **Automated investigation:** 9.6/10 (Category avg: 8.8/10)

**Who Is the Company Behind Huntress Managed ITDR?**

- **Seller:** [Huntress Labs](https://www.g2.com/sellers/huntress-labs)
- **Company Website:** https://huntress.com
- **Year Founded:** 2015
- **HQ Location:** Ellicott City, US
- **Twitter:** @HuntressLabs (40,338 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10172550/ (916 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 76% Small-Business, 19% Mid-Market


#### What Are Huntress Managed ITDR's Pros and Cons?

**Pros:**

- Continuous Monitoring (23 reviews)
- Threat Detection (22 reviews)
- Alert Management (12 reviews)
- Easy Integrations (12 reviews)
- Customer Support (11 reviews)

**Cons:**

- Inadequate Detection (5 reviews)
- Inefficient Alert System (5 reviews)
- Limited Control (4 reviews)
- Portal Issues (4 reviews)
- UX Improvement (4 reviews)


### What Do G2 Reviewers Say About Huntress Managed ITDR?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **continuous monitoring** of Huntress Managed ITDR, ensuring consistent security without needing constant manual oversight.
- Users value the **fast threat detection** of Huntress Managed ITDR, ensuring quick responses to compromised accounts.
- Users appreciate the **quick detection and thorough alerts** of Huntress Managed ITDR, ensuring rapid incident intervention.
- Users find **easy integrations** with Huntress, allowing seamless setup and efficient management of M365 security alerts.
- Users highlight the **exceptional customer support** of Huntress, praising its availability and knowledgeable assistance.

**Cons:**

- Users are concerned about **inadequate detection** of failed login attempts, impacting timely security responses against threats.
- Users find the **inefficient alert system** delays response times, making proactive incident management challenging.
- Users desire **greater control** in Huntress Managed ITDR's management console for customization and specificity in user permissions.
- Users face **portal issues** , including awkward escalations, mismatched visuals, and inadequate integration for issue resolution.
- Users find the **UI confusing** , especially when navigating approvals and exceptions, leading to a clumsy experience.

#### What Are Recent G2 Reviews of Huntress Managed ITDR?

**"[Top-Tier Threat Detection and Easy Setup](https://www.g2.com/survey_responses/huntress-managed-itdr-review-12986336)"**

**Rating:** 5.0/5.0 stars
*— Nick A.*

[Read full review](https://www.g2.com/survey_responses/huntress-managed-itdr-review-12986336)

---

**"[Reassuring Identity Monitoring with Excellent Support and Reporting](https://www.g2.com/survey_responses/huntress-managed-itdr-review-11349856)"**

**Rating:** 5.0/5.0 stars
*— Lisa V.*

[Read full review](https://www.g2.com/survey_responses/huntress-managed-itdr-review-11349856)

---



### 10. [Red Canary](https://www.g2.com/products/red-canary/reviews)
Red Canary provides managed detection and response (MDR), finding and stopping threats before business impact. You get a security operations platform and 24x7 service that proactively monitors for malicious and suspicious behaviors and responds to stop them from becoming serious security incidents. MDR services complement and enhance your SOC, operating as a trusted partner, offering the expertise, tools, and support needed to strengthen your overall security posture. The platform works using several key components: Your existing endpoint and cloud workload sensors/agents Alert collectors and integrations with your alert-generating security products Integrations with your cloud service providers, identity platforms, and SaaS applications Cloud-hosted collection, detection, and response platforms Our Cyber Incident Response Team (CIRT) Our Threat Hunting team The sensors already running on the endpoints and cloud workloads that make up your corporate and production environments collect detailed telemetry about what is happening in those systems. The telemetry and alerts from your cloud service provider, identity platforms, SaaS applications, and other security products are both sent to our cloud-hosted platform. This allows our CIRT to perform analysis of that data to identify and confirm suspicious activity and security incidents. The security orchestration and response capabilities can execute automations using playbooks on endpoints for response and remediation. Our unique combination of detection-as-code detection engineering, proactive threat hunting, and agentic AI uncovers critical threats deep within your environment before they cause harm. Our renowned in-house intelligence team provides tactical insights tailored to your unique environment, helping you understand the adversaries you face, their specific tactics, and how to stop them. Red Canary enables 10X faster response to threats, helping you slash your mean time to respond (MTTR) by detecting threats early, investigating with precision, and enabling rapid containment, both expert-led and automated. Red Canary helps get more value from your existing tech stack continuously analyzing data across identities, endpoint, and cloud.


**Average Rating:** 4.7/5.0
**Total Reviews:** 131
**How Do G2 Users Rate Red Canary?**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 8.7/10 (Category avg: 9.0/10)
- **Automated remediation:** 8.8/10 (Category avg: 8.6/10)
- **Automated investigation:** 8.8/10 (Category avg: 8.8/10)

**Who Is the Company Behind Red Canary?**

- **Seller:** [Red Canary](https://www.g2.com/sellers/red-canary)
- **Company Website:** https://redcanary.com
- **Year Founded:** 2013
- **HQ Location:** Denver, Colorado
- **Twitter:** @redcanary (30,038 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3621373 (359 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Security Analyst, Security Engineer
- **Top Industries:** Financial Services, Manufacturing
- **Company Size:** 56% Enterprise, 40% Mid-Market


#### What Are Red Canary's Pros and Cons?

**Pros:**

- Customer Support (40 reviews)
- Threat Detection (26 reviews)
- Reliability (20 reviews)
- Alert Management (16 reviews)
- Features (15 reviews)

**Cons:**

- Inefficient Alert System (13 reviews)
- Communication Issues (7 reviews)
- Expensive (6 reviews)
- Difficult Navigation (4 reviews)
- Integration Issues (4 reviews)


### What Do G2 Reviewers Say About Red Canary?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **responsive and knowledgeable customer support** of Red Canary, enhancing their security management experience.
- Users value Red Canary for its **advanced threat detection** capabilities, significantly improving their cybersecurity confidence and posture.
- Users commend Red Canary for its **reliable threat detection and responsive support** , boosting confidence in cybersecurity efforts.
- Users value the **timely and precise alerts** from Red Canary, enhancing security through effective alert management and analysis.
- Users love the **innovative features and integrations** of Red Canary, appreciating its seamless endpoint integration and customer service.

**Cons:**

- Users report an **inefficient alert system** with delays and redundant notifications, causing alert fatigue and response challenges.
- Users experience **communication issues** with Red Canary, often facing inconsistent support and lack of follow-through.
- Users find Red Canary to be quite **expensive** , especially with the new ala carte pricing model.
- Users find the **difficult navigation** in Red Canary's mobile app frustrating and hope for improvements in future updates.
- Users experience **integration challenges** with Red Canary, particularly with AWS and limited robust options beyond existing tools.

#### What Are Recent G2 Reviews of Red Canary?

**"[Brilliant Threat Detection and SOC Monitoring with Strong Remediation Guidance](https://www.g2.com/survey_responses/red-canary-review-12819351)"**

**Rating:** 4.5/5.0 stars
*— Luciana S.*

[Read full review](https://www.g2.com/survey_responses/red-canary-review-12819351)

---

**"[Robust MDR with Accurate Alerts, Detailed Reports, and Versatile Integrations](https://www.g2.com/survey_responses/red-canary-review-12795206)"**

**Rating:** 4.5/5.0 stars
*— Rinalon E.*

[Read full review](https://www.g2.com/survey_responses/red-canary-review-12795206)

---


#### What Are G2 Users Discussing About Red Canary?

- [What is EDR and MDR?](https://www.g2.com/discussions/what-is-edr-and-mdr)
- [What is a canary in cyber security?](https://www.g2.com/discussions/what-is-a-canary-in-cyber-security)
- [How does Red Canary work?](https://www.g2.com/discussions/how-does-red-canary-work) - 1 comment

### 11. [Guardz](https://www.g2.com/products/guardz/reviews)
Guardz is a unified cybersecurity platform specifically designed for Managed Service Providers (MSPs). This innovative solution consolidates essential security controls, identity threat detection and response (ITDR), endpoint protection (EDR), email security, user awareness training and phishing simulations, and Managed Detection and Response (MDR) into a single AI-native framework. The platform aims to enhance operational efficiency by streamlining security processes and providing a comprehensive approach to cybersecurity. Targeting MSPs, Guardz addresses the unique challenges these providers face in managing multiple security tools that often operate in silos. By adopting an identity-centric approach, Guardz connects various security vectors, effectively reducing the gaps that can leave organizations vulnerable. This layered and holistic view enables MSPs to respond to user risks in real time, ensuring that security measures are not only reactive but also proactive in safeguarding client environments. Key features of Guardz include its 24/7 AI and human-led Managed Detection and Response (MDR) services. The platform employs agentic AI to triage threats at machine speed, allowing for rapid identification and prioritization of potential security incidents. This automated triage process is complemented by expert analysts who validate findings, mitigate risks, and guide response actions. As a result, MSPs can offer scalable protection to their clients without the need to expand their workforce, making it a cost-effective solution for growing cybersecurity demands. Guardz stands out in the cybersecurity landscape by providing a unified platform that integrates various security functions into one cohesive system. This integration not only simplifies the management of security tools but also enhances the overall effectiveness of security measures. By leveraging AI-driven insights and human expertise, Guardz empowers MSPs to deliver robust cybersecurity solutions that adapt to the evolving threat landscape, ensuring their clients remain protected against emerging risks.


**Average Rating:** 4.6/5.0
**Total Reviews:** 119
**How Do G2 Users Rate Guardz?**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 8.9/10 (Category avg: 9.0/10)
- **Automated remediation:** 8.8/10 (Category avg: 8.6/10)
- **Automated investigation:** 8.5/10 (Category avg: 8.8/10)

**Who Is the Company Behind Guardz?**

- **Seller:** [Guardz](https://www.g2.com/sellers/guardz)
- **Company Website:** https://guardz.com/
- **Year Founded:** 2022
- **HQ Location:** Tel Aviv, IL
- **Twitter:** @GuardzCyber (114 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/guardz/ (161 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner, CEO
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 75% Small-Business, 21% Mid-Market


#### What Are Guardz's Pros and Cons?

**Pros:**

- Ease of Use (58 reviews)
- Security (49 reviews)
- Features (37 reviews)
- Easy Setup (28 reviews)
- Threat Detection (28 reviews)

**Cons:**

- Limited Features (13 reviews)
- Integration Issues (8 reviews)
- Lack of Features (8 reviews)
- Limited Customization (8 reviews)
- Insufficient Information (7 reviews)


### What Do G2 Reviewers Say About Guardz?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of Guardz, benefiting from its organized dashboard and intuitive interface.
- Users appreciate the **robust security integration** of Guardz, ensuring comprehensive protection against cyber threats.
- Users value the **scalable multi-tenant features** of Guardz, enhancing efficiency and communication for MSPs and SMBs.
- Users find Guardz's **easy setup** incredibly efficient, enabling quick deployment and management across multiple endpoints.
- Users value the **thorough threat detection** capabilities of Guardz, effectively addressing numerous cyber threats from a single interface.

**Cons:**

- Users find the **limited features** of Guardz restrictive, often wishing for more multi-option capabilities and automation improvements.
- Users face **integration issues** with Guardz due to limited ticketing options and need for better API support.
- Users point out the **lack of features** , noting basic ITDR, limited Linux support, and no integrated AV or EDR.
- Users note the **limited customization** of Guardz, particularly for advanced configurations and Linux-based endpoints support.
- Users desire **greater transparency** about Guardz's tools and threat detection methods for better understanding and trust.

#### What Are Recent G2 Reviews of Guardz?

**"[Guardz: Unified, Proactive Security with Easy Microsoft 365 Integration](https://www.g2.com/survey_responses/guardz-review-13054191)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Financial Services*

[Read full review](https://www.g2.com/survey_responses/guardz-review-13054191)

---

**"[Centralized Dashboard and Seamless Ticketing That Speeds Incident Resolution](https://www.g2.com/survey_responses/guardz-review-12928731)"**

**Rating:** 4.5/5.0 stars
*— Gay R.*

[Read full review](https://www.g2.com/survey_responses/guardz-review-12928731)

---



### 12. [Cynet](https://www.g2.com/products/cynet/reviews)
Cynet is the unified, AI-powered cybersecurity platform that delivers robust and comprehensive protection for security teams while maximizing operational efficiency for managed service providers (MSPs). This platform consolidates a wide array of security capabilities into a single, user-friendly interface, ensuring that organizations can effectively safeguard their digital assets without the complexity often associated with multi-solution environments. Cynet’s platform simplifies security management by integrating various functionalities, such as endpoint protection, threat detection, and incident response, into one cohesive system. This integration not only streamlines operations but also allows organizations to allocate their resources more effectively, ultimately enhancing their overall security posture. One of the standout features of Cynet’s platform is its remarkable performance in the MITRE ATT&CK Evaluations. Cynet delivered 100% visibility and 100% analytic coverage without requiring any configuration changes three years in a row. This capability ensures that organizations can monitor their environments comprehensively and respond to threats with precision. The platform’s built-in analytics and reporting tools provide actionable insights, enabling users to make informed decisions about their cybersecurity strategies. Additionally, Cynet offers 24/7 expert support, which is crucial for organizations that may not have in-house cybersecurity expertise. This round-the-clock assistance ensures that users can quickly address any security incidents or concerns, minimizing potential downtime and damage. The combination of advanced technology and dedicated support positions Cynet as a valuable partner for SMEs and service providers looking to enhance their cybersecurity measures. In summary, Cynet’s unified, AI-powered cybersecurity platform stands out in the crowded cybersecurity market by offering a unified solution tailored to the needs of MSPs. Its comprehensive features, exceptional performance in industry evaluations, and continuous expert support make it a compelling choice for organizations seeking to bolster their cybersecurity defenses while maintaining operational efficiency.


**Average Rating:** 4.7/5.0
**Total Reviews:** 215
**How Do G2 Users Rate Cynet?**

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.3/10 (Category avg: 9.0/10)
- **Automated remediation:** 9.4/10 (Category avg: 8.6/10)
- **Automated investigation:** 9.3/10 (Category avg: 8.8/10)

**Who Is the Company Behind Cynet?**

- **Seller:** [Cynet](https://www.g2.com/sellers/cynet)
- **Company Website:** https://www.cynet.com/
- **Year Founded:** 2014
- **HQ Location:** Boston, MA
- **LinkedIn® Page:** https://www.linkedin.com/company/cynet-security/ (332 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** SOC Analyst, Technical Engineer
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 58% Mid-Market, 30% Small-Business


#### What Are Cynet's Pros and Cons?

**Pros:**

- Ease of Use (48 reviews)
- Features (36 reviews)
- Threat Detection (34 reviews)
- Customer Support (32 reviews)
- Security (31 reviews)

**Cons:**

- Limited Customization (11 reviews)
- Feature Limitations (10 reviews)
- Lack of Customization (10 reviews)
- Limited Features (10 reviews)
- Missing Features (10 reviews)


### What Do G2 Reviewers Say About Cynet?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **ease of use** of Cynet's platform, appreciating its straightforward interface and comprehensive features.
- Users value the **unified platform** of Cynet for its simplicity and comprehensive endpoint protection and detection features.
- Users value Cynet's **comprehensive threat detection** , effectively monitoring and blocking threats while operating seamlessly in the background.
- Users commend Cynet for its **exceptional customer support** , ensuring a smooth deployment and effective threat management.
- Users praise Cynet for its **flawless threat monitoring and detection** , enhancing overall cybersecurity with seamless functionality.

**Cons:**

- Users find **limited customization** options in Cynet's reporting, leading to repetitive data management and unmet advanced user needs.
- Users find **feature limitations** in Cynet, especially in customization options and integrations with external tools.
- Users face a **lack of customization** in reporting, leading to limited options for tailored data presentation.
- Users note **limited features** , like restricted reporting customization and fewer third-party integrations, limiting overall flexibility.
- Users note a **lack of essential features** like web filtering and firewall options in Cynet's offerings.

#### What Are Recent G2 Reviews of Cynet?

**"[Cynet delivers a standout XDR at a reasonable price.](https://www.g2.com/survey_responses/cynet-review-13072458)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Computer & Network Security*

[Read full review](https://www.g2.com/survey_responses/cynet-review-13072458)

---

**"[Great MDR/XDR Platform](https://www.g2.com/survey_responses/cynet-review-9481539)"**

**Rating:** 4.5/5.0 stars
*— JEROME J.*

[Read full review](https://www.g2.com/survey_responses/cynet-review-9481539)

---


#### What Are G2 Users Discussing About Cynet?

- [What is Cynet 360 AutoXDR™ used for?](https://www.g2.com/discussions/what-is-cynet-360-autoxdr-used-for)
- [What is cynet XDR?](https://www.g2.com/discussions/what-is-cynet-xdr) - 1 comment
- [What is cynet used for?](https://www.g2.com/discussions/what-is-cynet-used-for) - 1 comment
- [Is cynet 360 good?](https://www.g2.com/discussions/is-cynet-360-good) - 3 comments
- [How much does cynet cost?](https://www.g2.com/discussions/how-much-does-cynet-cost) - 1 comment

### 13. [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews)
Blackpoint Cyber is the forerunner in the managed detection and response space, leveraging our proprietary ecosystem to help our partners fight back and win against cyberthreats. We have served the community since 2014 and proudly continue to safeguard businesses around the world. We believe that no one should go alone into the unfair fight. At Blackpoint, our team strives to provide unified, 24/7 detection to help you take out your adversaries before they can even see us coming.


**Average Rating:** 4.7/5.0
**Total Reviews:** 257
**How Do G2 Users Rate Blackpoint Cyber?**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.4/10 (Category avg: 9.0/10)
- **Automated remediation:** 9.0/10 (Category avg: 8.6/10)
- **Automated investigation:** 9.2/10 (Category avg: 8.8/10)

**Who Is the Company Behind Blackpoint Cyber?**

- **Seller:** [Blackpoint Cyber](https://www.g2.com/sellers/blackpoint-cyber)
- **Year Founded:** 2014
- **HQ Location:** Denver, Colorado, United States
- **Twitter:** @blackpointus (1,531 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/9381059/ (201 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** President, Owner
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 82% Small-Business, 17% Mid-Market


#### What Are Blackpoint Cyber's Pros and Cons?

**Pros:**

- Customer Support (18 reviews)
- Threat Detection (17 reviews)
- Deployment Ease (14 reviews)
- Setup Ease (13 reviews)
- Continuous Monitoring (12 reviews)

**Cons:**

- Integration Issues (5 reviews)
- Poor Reporting (5 reviews)
- Expensive (4 reviews)
- Portal Issues (4 reviews)
- Difficult Navigation (3 reviews)


### What Do G2 Reviewers Say About Blackpoint Cyber?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **fast response and excellent service** from Blackpoint Cyber, ensuring quick assistance when needed.
- Users value the **swift threat detection and remediation** capabilities of Blackpoint Cyber, ensuring rapid response to incidents.
- Users find the **deployment ease** of Blackpoint Cyber excellent, highlighting quick setup and responsiveness from the team.
- Users find the **setup ease** of Blackpoint Cyber impressive, noting quick deployment and user-friendly installation.
- Users value the **continuous monitoring** by Blackpoint Cyber, appreciating its quick detections and effective incident responses.

**Cons:**

- Users find **integration issues** with Blackpoint Cyber, as it lacks necessary information and support for seamless connectivity.
- Users find **poor reporting** capabilities frustrating, as essential features like comprehensive asset reports and varied schedules are missing.
- Users find the **service expensive** , making it challenging for those seeking basic coverage or for small companies.
- Users find the **portal issues** of Blackpoint Cyber frustrating, citing clunky navigation and a lack of features.
- Users find **difficult navigation** in Blackpoint Cyber, noting confusion in portal and client settings access.

#### What Are Recent G2 Reviews of Blackpoint Cyber?

**"[Effortless Compliance and Reporting with Blackpoint](https://www.g2.com/survey_responses/blackpoint-cyber-review-12062236)"**

**Rating:** 4.5/5.0 stars
*— Ian B.*

[Read full review](https://www.g2.com/survey_responses/blackpoint-cyber-review-12062236)

---

**"[Blackpoint Cyber: Exceptional 24/7 Monitoring with Simple Setup](https://www.g2.com/survey_responses/blackpoint-cyber-review-5328333)"**

**Rating:** 5.0/5.0 stars
*— Randal W.*

[Read full review](https://www.g2.com/survey_responses/blackpoint-cyber-review-5328333)

---


#### What Are G2 Users Discussing About Blackpoint Cyber?

- [What is your primary use case for Blackpoint Cyber, and how has it impacted your cybersecurity strategy?](https://www.g2.com/discussions/what-is-your-primary-use-case-for-blackpoint-cyber-and-how-has-it-impacted-your-cybersecurity-strategy)
- [What is Blackpoint MDR?](https://www.g2.com/discussions/what-is-blackpoint-mdr)
- [What does CyberSecurity software do?](https://www.g2.com/discussions/blackpoint-cyber-what-does-cybersecurity-software-do)
- [Is Blackpoint cyber a SIEM?](https://www.g2.com/discussions/is-blackpoint-cyber-a-siem) - 4 comments
- [What is blackpoint software?](https://www.g2.com/discussions/what-is-blackpoint-software) - 3 comments

### 14. [Todyl Security Platform](https://www.g2.com/products/todyl-security-platform/reviews)
Todyl is an AI-powered Cybersecurity and Assurance Platform for threat, risk, and compliance management delivered through a single agent and a single portal. Our platform defends against modern, advanced threats spanning identity, endpoint, network, cloud, SaaS, and more. We also simplify meeting and demonstrating extensive compliance and insurance requirements with centralized data collection and reporting, easy-to-use assessment tools, a built-in risk register, and dashboards to cut back on manual reporting and spreadsheet sprawl. Our platform delivers a layered approach to cybersecurity, spanning SASE, Micro-Segmentation (LZT), Endpoint Security, SIEM, MXDR, and GRC all delivered through the same agent, in a cloud native platform. It’s easy to implement as a cost effective, fully integrated single solution that can consolidate and simplify your security and compliance programs. You can also deploy individual modules to meet your current needs, with a simple toggle within the UI to add or trial new modules when you need them. And an integrated Assurance Marketplace helps you complete your security program with additional services like incident response and penetration testing, and streamlined access to cyber insurance providers.


**Average Rating:** 4.7/5.0
**Total Reviews:** 106
**How Do G2 Users Rate Todyl Security Platform?**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.2/10 (Category avg: 9.0/10)
- **Automated remediation:** 8.6/10 (Category avg: 8.6/10)
- **Automated investigation:** 8.8/10 (Category avg: 8.8/10)

**Who Is the Company Behind Todyl Security Platform?**

- **Seller:** [Todyl](https://www.g2.com/sellers/todyl)
- **Company Website:** https://www.todyl.com/
- **Year Founded:** 2015
- **HQ Location:** Denver, CO
- **LinkedIn® Page:** https://www.linkedin.com/company/todylprotection (122 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner, President
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 75% Small-Business, 8% Mid-Market


#### What Are Todyl Security Platform's Pros and Cons?

**Pros:**

- Ease of Use (64 reviews)
- Customer Support (51 reviews)
- Features (41 reviews)
- Security (39 reviews)
- Deployment Ease (35 reviews)

**Cons:**

- Improvements Needed (21 reviews)
- Integration Issues (14 reviews)
- Inadequate Reporting (12 reviews)
- Limited Features (12 reviews)
- Poor Reporting (12 reviews)


### What Do G2 Reviewers Say About Todyl Security Platform?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise the **ease of use** of Todyl, highlighting its intuitive interface and smooth integration process.
- Users commend the **responsive and knowledgeable customer support** of Todyl, enhancing their overall experience significantly.
- Users value the **comprehensive and user-friendly features** of Todyl Security Platform, enhancing security through seamless integration.
- Users value the **comprehensive security** offered by Todyl, enhancing protection for devices at an affordable price.
- Users highlight the **deployment ease** of Todyl, appreciating its intuitive interface and smooth integration with existing systems.

**Cons:**

- Users note that **improvements are needed** in customization, third-party integrations, and the platform's learning curve.
- Users face **integration issues** with Todyl, noting limitations in the API and third-party compatibility.
- Users find the **reporting inadequate** , suggesting easier access and more user-friendly options for strategic reviews.
- Users note the **limited features** of Todyl, seeking more customization and improvements in reporting and integration options.
- Users find **reporting difficult** to access and use for strategic reviews, highlighting a need for improvement in this area.

#### What Are Recent G2 Reviews of Todyl Security Platform?

**"[Todyl Simplified Our Stack with Enterprise-Level Security at a Great Price](https://www.g2.com/survey_responses/todyl-security-platform-review-12841444)"**

**Rating:** 5.0/5.0 stars
*— Nahjee M.*

[Read full review](https://www.g2.com/survey_responses/todyl-security-platform-review-12841444)

---

**"[Valuable Visibility with Room for Improvement](https://www.g2.com/survey_responses/todyl-security-platform-review-9155307)"**

**Rating:** 4.0/5.0 stars
*— Ethan D.*

[Read full review](https://www.g2.com/survey_responses/todyl-security-platform-review-9155307)

---



### 15. [Secureworks Taegis MDR](https://www.g2.com/products/secureworks-taegis-mdr/reviews)
Secureworks® Taegis™ MDR is an industry-leading solution that harnesses the power of AI with human expertise to deliver 24/7 threat monitoring, detection, investigation, and response capabilities. By integrating security telemetry from hundreds of sources, customers can maximize their current security investments and see more, detect better, and respond faster. Delivered on top of the open Taegis XDR platform, the solution provides comprehensive coverage across the entire attack surface - endpoints, network, cloud, email, identity, OT and business applications – and customers have access to the same console as Secureworks security experts, who they are able to reach within 90 seconds through live chat.


**Average Rating:** 4.6/5.0
**Total Reviews:** 48
**How Do G2 Users Rate Secureworks Taegis MDR?**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.1/10 (Category avg: 9.0/10)
- **Automated remediation:** 8.0/10 (Category avg: 8.6/10)
- **Automated investigation:** 8.6/10 (Category avg: 8.8/10)

**Who Is the Company Behind Secureworks Taegis MDR?**

- **Seller:** [Sophos](https://www.g2.com/sellers/sophos)
- **Year Founded:** 1985
- **HQ Location:** Oxfordshire
- **Twitter:** @Sophos (36,759 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/5053/ (5,500 employees on LinkedIn®)
- **Ownership:** LSE:SOPH

**Who Uses This Product?**
- **Top Industries:** Financial Services, Computer & Network Security
- **Company Size:** 52% Mid-Market, 38% Enterprise


#### What Are Secureworks Taegis MDR's Pros and Cons?

**Pros:**

- Immediate Response (2 reviews)
- 24/7 Availability (1 reviews)
- Customer Support (1 reviews)
- Dashboard Usability (1 reviews)
- Easy Integrations (1 reviews)

**Cons:**

- Difficult Navigation (1 reviews)
- Implementation Challenges (1 reviews)
- Integration Issues (1 reviews)
- Learning Curve (1 reviews)
- Limited Features (1 reviews)


### What Do G2 Reviewers Say About Secureworks Taegis MDR?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **immediate response** of Secureworks Taegis MDR, ensuring quick resolutions and expert assistance always available.
- Users value the **24/7 availability** of Secureworks Taegis MDR, ensuring constant monitoring and rapid incident response.
- Users value the **excellent customer support** from Secureworks, enhancing their overall experience and confidence in security.
- Users find the **dashboard usability** of Secureworks Taegis MDR excellent, making it accessible for non-technical staff.
- Users value the **easy integrations** with other vendors, enhancing security and operational agility for their business.

**Cons:**

- Users find **difficult navigation** challenging, particularly with advanced features, requiring time and expertise for optimal use.
- Users note that **implementation challenges** can arise with new integrations, particularly for non-mainstream tools, affecting efficiency.
- Users find **integration issues** with third-party tools challenging, complicating the overall experience and setup process.
- Users find the **learning curve steep** for navigating features and optimizing alerts, especially during initial setup.
- Users note the **limited features** compared to competitors, particularly with new integrations taking time to implement.

#### What Are Recent G2 Reviews of Secureworks Taegis MDR?

**"[Comprehensive, Scalable MDR with Strong Threat Intelligence Backing](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-11281013)"**

**Rating:** 4.0/5.0 stars
*— Akshat G.*

[Read full review](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-11281013)

---

**"[Advanced Threat Detection with Expert 24/7 Support](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-12016410)"**

**Rating:** 5.0/5.0 stars
*— Khushwant V.*

[Read full review](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-12016410)

---


#### What Are G2 Users Discussing About Secureworks Taegis MDR?

- [What is Secureworks Taegis ManagedXDR used for?](https://www.g2.com/discussions/what-is-secureworks-taegis-managedxdr-used-for) - 1 comment

### 16. [Field Effect MDR](https://www.g2.com/products/field-effect-mdr/reviews)
Field Effect delivers intelligence-grade managed detection and response for the AI era. Built on Federated Smart Compute™ and nation-state tradecraft, our holistic MDR platform uncovers weaknesses early, blocks attacks in real time, and reduces risk across the entire threat surface—endpoint, network, cloud, and more. With an 18-second median time to detect, Field Effect helps MSPs and overwhelmed IT teams outpace agentic attacks and achieve premium protection with the team they have.


**Average Rating:** 4.8/5.0
**Total Reviews:** 43
**How Do G2 Users Rate Field Effect MDR?**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.2/10 (Category avg: 9.0/10)
- **Automated remediation:** 7.6/10 (Category avg: 8.6/10)
- **Automated investigation:** 9.1/10 (Category avg: 8.8/10)

**Who Is the Company Behind Field Effect MDR?**

- **Seller:** [Field Effect](https://www.g2.com/sellers/field-effect)
- **Company Website:** https://fieldeffect.com/
- **Year Founded:** 2016
- **HQ Location:** Ottawa
- **Twitter:** @fieldeffectsoft (1,304 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/field-effect-software (151 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 52% Small-Business, 27% Mid-Market


#### What Are Field Effect MDR's Pros and Cons?

**Pros:**

- Customer Support (10 reviews)
- Ease of Use (10 reviews)
- Protection (7 reviews)
- Threat Detection (7 reviews)
- Alert Notifications (6 reviews)

**Cons:**

- Alert Issues (7 reviews)
- Inefficient Alert System (5 reviews)
- Communication Issues (4 reviews)
- Insufficient Information (3 reviews)
- Learning Curve (3 reviews)


### What Do G2 Reviewers Say About Field Effect MDR?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **prompt and knowledgeable customer support** provided by Field Effect, enhancing their overall experience.
- Users commend the **ease of use** of Field Effect MDR, highlighting its simple setup and intuitive dashboard.
- Users value the **comprehensive protection** of Field Effect MDR, ensuring robust security across diverse environments.
- Users value the **superior threat detection** of Field Effect MDR, effectively identifying vulnerabilities and enhancing client security.
- Users value the **alert notifications** for timely insights on software, device status, and network security.

**Cons:**

- Users report that the **volume of alerts** can feel overwhelming and support is sometimes unhelpful or repetitive.
- Users find the **inefficient alert system** overwhelming and often require additional support for clarity, complicating usability.
- Users experience **communication issues** with Field Effect MDR, often needing to seek additional support for clarity.
- Users find the **insufficient information** on alerts frustrating, often needing to contact support for clarity.
- Users find the **learning curve challenging** , as onboarding and technical explanations can be complex and time-consuming.

#### What Are Recent G2 Reviews of Field Effect MDR?

**"[Valuable Alerts and Insightful Dashboard Make Field Effect Stand Out](https://www.g2.com/survey_responses/field-effect-mdr-review-12092172)"**

**Rating:** 5.0/5.0 stars
*— Lawrence S.*

[Read full review](https://www.g2.com/survey_responses/field-effect-mdr-review-12092172)

---

**"[Exceptional Security and Usability with Field Effect MDR](https://www.g2.com/survey_responses/field-effect-mdr-review-12178101)"**

**Rating:** 5.0/5.0 stars
*— Melissa C.*

[Read full review](https://www.g2.com/survey_responses/field-effect-mdr-review-12178101)

---


#### What Are G2 Users Discussing About Field Effect MDR?

- [What is Covalence used for?](https://www.g2.com/discussions/what-is-covalence-used-for) - 1 comment

### 17. [Deepwatch](https://www.g2.com/products/deepwatch/reviews)
Deepwatch is the leader in Precision MDR powered by AI and humans. We amplify human expertise with AI insights to reduce the risks that matter most to your business. Unlike one-size-fits-all MDR, Deepwatch delivers protection that is comprehensive, custom, clear, and ceaseless—stopping threats before and after they emerge with tailored responses at every step. Deepwatch is tuned to each customer’s environment, trained on their priorities and the stack they’ve invested in to strengthen defenses and focus on what matters most. There are no black boxes—customers get clarity on every detection, decision, and data source, along with the name of the analyst behind it. Around-the-clock protection is delivered by security experts who act on real-time threats, powered by AI. Visit Deepwatch.com. Always Watching. Always Protecting. Deepwatch is: - Named to CRNs 2025 Security 100 List - Global INFOSEC Awards Winner 2024 - Splunk AMER Marketing Partner of the Year 2023 - CRN Tech Innovators Winner 2023 - Great Place to Work® Certified 2020-2025 - Forbes 2023-2024 Best Startup Employers - Equity Investments and Strategic Financing from Springcoast Capital Partners, Splunk Ventures and Vista Credit Partners: $180 million in 2023 - Goldman Sachs portfolio company: $53m Series B investment 2020


**Average Rating:** 4.5/5.0
**Total Reviews:** 20
**How Do G2 Users Rate Deepwatch?**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.3/10 (Category avg: 9.0/10)
- **Automated remediation:** 8.3/10 (Category avg: 8.6/10)
- **Automated investigation:** 9.6/10 (Category avg: 8.8/10)

**Who Is the Company Behind Deepwatch?**

- **Seller:** [Deepwatch](https://www.g2.com/sellers/deepwatch)
- **Company Website:** https://www.deepwatch.com/
- **Year Founded:** 2019
- **HQ Location:** Palo Alto, California, United States
- **Twitter:** @deepwatch_sec (907 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/deepwatchsec (226 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 50% Mid-Market, 45% Enterprise


#### What Are Deepwatch's Pros and Cons?

**Pros:**

- Response Time (4 reviews)
- Continuous Monitoring (3 reviews)
- Implementation Ease (3 reviews)
- Reliability (3 reviews)
- Staff Expertise (3 reviews)

**Cons:**

- Communication Issues (3 reviews)
- Limited Integration (3 reviews)
- Slow Performance (2 reviews)
- Deployment Issues (1 reviews)
- Difficult Navigation (1 reviews)


### What Do G2 Reviewers Say About Deepwatch?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **quick response times** of Deepwatch, enhancing their overall experience and satisfaction with the service.
- Users appreciate the **continuous monitoring** of Deepwatch, enhancing security and delivering actionable insights to stay ahead of threats.
- Users highlight the **implementation ease** of Deepwatch, appreciating the smooth transition and user-friendly tooling.
- Users commend Deepwatch for its **reliable and consistent service** , ensuring robust security and proactive threat management.
- Users appreciate the **expertise of Deepwatch's skilled analysts** , enhancing security awareness and response to incidents.

**Cons:**

- Users experience **communication issues** with Deepwatch, impacting timely support and real-time collaboration efforts.
- Users note that **limited integration** with partner systems hampers Deepwatch's performance and visibility, affecting overall efficiency.
- Users report **slow performance** in Deepwatch, especially with large log data and complex queries, impacting functionality.
- Users find that **deployment issues** complicate initial onboarding and maintenance in complex environments, impacting overall experience.
- Users find **difficult navigation** in Deepwatch due to reliance on Service Now, preferring alternatives like Jira.

#### What Are Recent G2 Reviews of Deepwatch?

**"[Amazing Security Operations with Expert Guidance and Continuous Monitoring by Deepwatch.](https://www.g2.com/survey_responses/deepwatch-review-12394279)"**

**Rating:** 4.0/5.0 stars
*— Bhavik T.*

[Read full review](https://www.g2.com/survey_responses/deepwatch-review-12394279)

---

**"[Dependable, Responsive Support That’s Easy to Work With](https://www.g2.com/survey_responses/deepwatch-review-12998883)"**

**Rating:** 5.0/5.0 stars
*— Rachel S.*

[Read full review](https://www.g2.com/survey_responses/deepwatch-review-12998883)

---



### 18. [Cybereason Managed Detection and Response](https://www.g2.com/products/cybereason-managed-detection-and-response/reviews)
Cybereason Managed Detection and Response (MDR) is a comprehensive, fully managed security solution that provides organizations with 24/7 proactive threat hunting, detection, and remediation services. Leveraging the Cybereason Defense Platform and a dedicated Security Operations Center (SOC), this service offers deep visibility into malicious operations (MalOps™) across all network endpoints, enabling rapid identification and neutralization of cyber threats. Key Features and Functionality: - Continuous Monitoring: Provides round-the-clock surveillance of network activities to detect and respond to threats in real-time. - Rapid Threat Detection and Response: Achieves industry-leading response times, detecting threats in under one minute, triaging within five minutes, and remediating in less than thirty minutes. - MalOp™ Severity Scoring: Utilizes a proprietary scoring system to prioritize threats based on severity, ensuring critical issues are addressed promptly. - Proactive Threat Hunting: Employs advanced techniques to identify and mitigate potential threats before they can cause harm. - Flexible Deployment: Offers scalable solutions suitable for organizations of all sizes, with deployment operational in hours, not days. Primary Value and Problem Solved: Cybereason MDR addresses the challenges organizations face in managing complex cybersecurity threats, especially those lacking extensive in-house security resources. By providing expert-driven, continuous monitoring and rapid response capabilities, it enhances an organization's security posture, reduces alert fatigue, and streamlines security operations. This service effectively mitigates the risk of breaches, allowing organizations to focus on their core business activities with confidence in their cybersecurity defenses.


**Average Rating:** 4.6/5.0
**Total Reviews:** 11
**How Do G2 Users Rate Cybereason Managed Detection and Response?**

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.5/10 (Category avg: 9.0/10)
- **Automated remediation:** 8.6/10 (Category avg: 8.6/10)
- **Automated investigation:** 8.3/10 (Category avg: 8.8/10)

**Who Is the Company Behind Cybereason Managed Detection and Response?**

- **Seller:** [Cybereason](https://www.g2.com/sellers/cybereason)
- **Year Founded:** 2012
- **HQ Location:** La Jolla, San Diego, US
- **LinkedIn® Page:** https://www.linkedin.com/company/cybereason (482 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 55% Enterprise, 45% Mid-Market


#### What Are Cybereason Managed Detection and Response's Pros and Cons?

**Pros:**

- Endpoint Security (1 reviews)
- Network Security (1 reviews)

**Cons:**

- False Positives (1 reviews)


### What Do G2 Reviewers Say About Cybereason Managed Detection and Response?
*AI-generated summary from verified user reviews*

**Pros:**

- Users emphasize the **effectiveness of Cybereason EDR** in safeguarding their environment and endpoints from threats.
- Users find Cybereason's EDR tool to be a **valuable asset for protecting environments and endpoints** from threats.

**Cons:**

- Users often experience a high rate of **false positives** , causing frustration and additional workload during threat assessment.

#### What Are Recent G2 Reviews of Cybereason Managed Detection and Response?

**"[MDR at its best](https://www.g2.com/survey_responses/cybereason-managed-detection-and-response-review-11451753)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Electrical/Electronic Manufacturing*

[Read full review](https://www.g2.com/survey_responses/cybereason-managed-detection-and-response-review-11451753)

---

**"[Cyberreason at Carbon Black](https://www.g2.com/survey_responses/cybereason-managed-detection-and-response-review-10582041)"**

**Rating:** 4.0/5.0 stars
*— Amy C.*

[Read full review](https://www.g2.com/survey_responses/cybereason-managed-detection-and-response-review-10582041)

---


#### What Are G2 Users Discussing About Cybereason Managed Detection and Response?

- [What is Cybereason Managed Detection and Response used for?](https://www.g2.com/discussions/what-is-cybereason-managed-detection-and-response-used-for)

### 19. [LevelBlue MDR / MXDR](https://www.g2.com/products/levelblue-mdr-mxdr/reviews)
LevelBlue’s Managed Extended Detection and Response (MXDR) service delivers continuous, expert-driven protection across networks, endpoints, identities, cloud apps, and email. Backed by a 24/7 SOC, LevelBlue helps organizations rapidly realize value from existing technology investments while reducing cyber risk in complex hybrid environments. Our seasoned security engineers provide co-management for your XDR and SIEM, ensuring both are expertly managed and optimized to stay ahead of evolving threats. LevelBlue empowers your team with proprietary threat intelligence, flexible integration with existing technologies, and measurable outcomes—strengthening enterprise security and partnering with you to minimize cyber risk. Recent LevelBlue Acquisitions: - Alert Logic is a LevelBlue Co. - Trustwave is a LevelBlue Co. - Cybereason is a LevelBlue Co.


**Average Rating:** 4.5/5.0
**Total Reviews:** 247
**How Do G2 Users Rate LevelBlue MDR / MXDR?**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 8.7/10 (Category avg: 9.0/10)
- **Automated remediation:** 8.3/10 (Category avg: 8.6/10)
- **Automated investigation:** 8.2/10 (Category avg: 8.8/10)

**Who Is the Company Behind LevelBlue MDR / MXDR?**

- **Seller:** [LevelBlue](https://www.g2.com/sellers/levelblue-49a2e3c1-ca90-4308-b899-08973f657bae)
- **HQ Location:** Dallas, Texas, United States
- **LinkedIn® Page:** https://www.linkedin.com/company/levelbluecyber/ (782 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 52% Mid-Market, 36% Enterprise


#### What Are LevelBlue MDR / MXDR's Pros and Cons?

**Pros:**

- Dashboard Usability (1 reviews)
- Deployment Ease (1 reviews)
- Easy Installation (1 reviews)
- SOC Services (1 reviews)
- Visibility (1 reviews)

**Cons:**

- Difficult Navigation (1 reviews)
- Inefficient Alert System (1 reviews)
- Poor Reporting (1 reviews)


### What Do G2 Reviewers Say About LevelBlue MDR / MXDR?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **informative and easy-to-navigate dashboard** , enhancing their overall experience with LevelBlue MDR/MXDR.
- Users find the **deployment process easy** , praising the informative dashboard and straightforward agent installation.
- Users find the **easy installation** process of LevelBlue MDR / MXDR to be straightforward and user-friendly.
- Users appreciate the **compliance support** of LevelBlue MDR/MXDR, facilitating certifications like SOC2 and HITRUST efficiently.
- Users value the **full visibility** of incidents with detailed breadcrumb trails on each occurrence.

**Cons:**

- Users find the **difficult navigation** of the vulnerability list to be frustrating and hard to comprehend.
- Users find the **inefficient alert system** could use further refinement for a smoother experience after setup.
- Users find the **poor reporting** of LevelBlue MDR/MXDR frustrating due to limited formats and navigation challenges.

#### What Are Recent G2 Reviews of LevelBlue MDR / MXDR?

**"[Provided my company with more visilibility and peace of mind because it 24/7 SOC team](https://www.g2.com/survey_responses/levelblue-mdr-mxdr-review-9655839)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Government Administration*

[Read full review](https://www.g2.com/survey_responses/levelblue-mdr-mxdr-review-9655839)

---

**"[Alert Logic Cybersecurity Monitoring In-Depth](https://www.g2.com/survey_responses/levelblue-mdr-mxdr-review-10389782)"**

**Rating:** 5.0/5.0 stars
*— Juan M.*

[Read full review](https://www.g2.com/survey_responses/levelblue-mdr-mxdr-review-10389782)

---


#### What Are G2 Users Discussing About LevelBlue MDR / MXDR?

- [What is Alert Logic MDR used for?](https://www.g2.com/discussions/what-is-alert-logic-mdr-used-for)
- [What is AT&T Managed Threat Detection and Response Service used for?](https://www.g2.com/discussions/what-is-at-t-managed-threat-detection-and-response-service-used-for)
- [What is Alert Logic?](https://www.g2.com/discussions/what-is-alert-logic)

### 20. [Expel](https://www.g2.com/products/expel/reviews)
Expel is the leading managed detection and response (MDR) provider trusted by some of the world’s most recognizable brands to expel their adversaries, minimize risk, and build security resilience. Expel’s 24x7x365 coverage spans the widest breadth of attack surfaces, including cloud, with 100% transparency. We combine world-class security practitioners and our AI-driven platform, Expel Workbench™, to ingest billions of events monthly and still achieve a 21-minute critical alert MTTR. Expel augments existing programs to help customers maximize their security investments and focus on building trust—with their customers, partners, and employees. Expel Managed Detection and Response delivers 24/7 decision support. We integrate with the tech you already have—across attack surfaces—to maximize your existing tech investments. Our platform automates analysis for your vendor alerts to filter out false positives. We’ll enrich the alerts that matter with context so we can resolve them with an average alert-to-fix of 21 minutes for critical alerts. Expel Threat Hunting provides peace of mind that your environment is secure and your defenses are optimized. Expel identifies attacks your automated detections missed, while providing insights that enable a stronger defensive strategy. You get clear guidance on how you can improve your defenses from a dedicated team of experts, without the strain on internal teams. Expel Vulnerability Prioritization accelerates your remediation process by letting you know exactly which vulnerabilities pose the greatest risk, with recommendations on next steps for immediate action. Expel Phishing takes complete ownership of your phishing inbox and provides remediation and guidance when threats enter via this critical attack vector. Unique data from your security technology helps Expel monitor and remove phishing emails from your inbox as well as protecting your entire environment from these attacks.


**Average Rating:** 4.6/5.0
**Total Reviews:** 74
**How Do G2 Users Rate Expel?**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 8.2/10 (Category avg: 9.0/10)
- **Automated remediation:** 8.1/10 (Category avg: 8.6/10)
- **Automated investigation:** 9.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind Expel?**

- **Seller:** [Expel](https://www.g2.com/sellers/expel)
- **Company Website:** https://www.expel.com
- **Year Founded:** 2016
- **HQ Location:** Herndon, Virginia
- **Twitter:** @ExpelSecurity (12,791 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/expel/ (476 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Computer Software, Financial Services
- **Company Size:** 51% Enterprise, 34% Mid-Market


#### What Are Expel's Pros and Cons?

**Pros:**

- Ease of Use (9 reviews)
- Easy Integrations (5 reviews)
- Security (5 reviews)
- Threat Detection (5 reviews)
- Customer Support (4 reviews)

**Cons:**

- Limited Customization (4 reviews)
- Communication Issues (3 reviews)
- Inefficient Alert System (3 reviews)
- Limited Integration (3 reviews)
- Expensive (2 reviews)


### What Do G2 Reviewers Say About Expel?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of Expel, highlighting its effortless onboarding and intuitive navigation.
- Users appreciate the **easy integrations** of Expel, simplifying connections with other tools and enhancing overall workflow efficiency.
- Users value the **swift threat detection and response** of Expel, enhancing security without disrupting daily operations.
- Users value Expel for its **quick threat detection and response** , ensuring efficient and seamless security management.
- Users value the **prompt and knowledgeable customer support** provided by Expel, enhancing their overall security operations experience.

**Cons:**

- Users find the **limited customization** in Expel's reporting and alerting hinder their ability to tailor insights effectively.
- Users experience **communication issues** with Expel, often citing delays and a lack of timely responses from the SOC team.
- Users find the **inefficient alert system** limits customization, complicating prioritization and incident management processes.
- Users find **limited integration** across tools hinders efficiency, requiring additional steps for full validation and adaptability.
- Users find Expel to be **expensive** due to the time spent on manual report customization and inefficiencies.

#### What Are Recent G2 Reviews of Expel?

**"[High-Fidelity MDR with Transparent Workflows That Saves Us Dozens of Hours](https://www.g2.com/survey_responses/expel-review-12318827)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Telecommunications*

[Read full review](https://www.g2.com/survey_responses/expel-review-12318827)

---

**"[Clear Details, Smart Alert Prioritisation, and Proactive Remediation](https://www.g2.com/survey_responses/expel-review-12564386)"**

**Rating:** 5.0/5.0 stars
*— Subhajji S.*

[Read full review](https://www.g2.com/survey_responses/expel-review-12564386)

---


#### What Are G2 Users Discussing About Expel?

- [What is Expel used for?](https://www.g2.com/discussions/what-is-expel-used-for)

### 21. [ReliaQuest GreyMatter](https://www.g2.com/products/reliaquest-greymatter/reviews)
ReliaQuest’s agentic AI security operations platform, GreyMatter, allows security teams to detect threats at the source, contain them in under 5 minutes, and eliminate Tier 1 and Tier 2 work for faster investigation and response. GreyMatter orchestrates 6 agentic AI personas with 200+ agent skills and 400+ AI tools to exponentially scale security operations and help organizations predict what's next.


**Average Rating:** 4.5/5.0
**Total Reviews:** 13
**How Do G2 Users Rate ReliaQuest GreyMatter?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 8.6/10 (Category avg: 9.0/10)
- **Automated remediation:** 7.9/10 (Category avg: 8.6/10)
- **Automated investigation:** 8.3/10 (Category avg: 8.8/10)

**Who Is the Company Behind ReliaQuest GreyMatter?**

- **Seller:** [ReliaQuest](https://www.g2.com/sellers/reliaquest)
- **Company Website:** https://www.ReliaQuest.com
- **Year Founded:** 2007
- **HQ Location:** Tampa, Florida, United States
- **Twitter:** @ReliaQuest (2,577 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/reliaquest/ (1,066 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 38% Mid-Market, 31% Enterprise


#### What Are ReliaQuest GreyMatter's Pros and Cons?

**Pros:**

- Features (8 reviews)
- Centralized Management (7 reviews)
- Customer Support (7 reviews)
- Ease of Use (7 reviews)
- Easy Integrations (6 reviews)

**Cons:**

- UX Improvement (3 reviews)
- Complexity (2 reviews)
- Inefficient Alert System (2 reviews)
- Learning Curve (2 reviews)
- Login Issues (2 reviews)


### What Do G2 Reviewers Say About ReliaQuest GreyMatter?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **exceptional visibility and seamless integration** of ReliaQuest GreyMatter, enhancing security operations effectively.
- Users value the **centralized management** of ReliaQuest GreyMatter, enhancing visibility and streamlining security operations across platforms.
- Users praise the **exceptional customer support** from ReliaQuest GreyMatter, enhancing the overall user experience significantly.
- Users find ReliaQuest GreyMatter incredibly **easy to use** , streamlining security operations with seamless integration and clear incident analysis.
- Users value the **seamless integrations** of ReliaQuest GreyMatter, enhancing their overall security operations effortlessly.

**Cons:**

- Users experience **alert delays and clunky UI** in ReliaQuest GreyMatter, impacting the overall user experience.
- Users find the **complexity of configurations** challenging, requiring additional time to fine-tune automated rules effectively.
- Users experience **inefficient alert systems** with delays, duplicates, and slow report loading, requiring time to fine-tune settings.
- Users face a challenging **learning curve** with advanced automation workflows, though support helps make it manageable.
- Users experience **login issues** with the ReliaQuest GreyMatter app, especially regarding a clunky sign-in process on Android.

#### What Are Recent G2 Reviews of ReliaQuest GreyMatter?

**"[Effective Automation for MSSP with GreyMatter](https://www.g2.com/survey_responses/reliaquest-greymatter-review-12596289)"**

**Rating:** 4.5/5.0 stars
*— Pedro G.*

[Read full review](https://www.g2.com/survey_responses/reliaquest-greymatter-review-12596289)

---

**"[Saves Time with Seamless Integrations](https://www.g2.com/survey_responses/reliaquest-greymatter-review-11947996)"**

**Rating:** 4.5/5.0 stars
*— Ben B.*

[Read full review](https://www.g2.com/survey_responses/reliaquest-greymatter-review-11947996)

---



### 22. [UnderDefense MAXI](https://www.g2.com/products/underdefense-maxi/reviews)
UnderDefense is an Agentic AI SOC & Compliance Automation platform trusted by 200+ enterprises in the US and EU. It works on top of the security stack you already own — no rip-and-replace, no added headcount — so your team spends its time on decisions, not triage. ◆ 10+ years of operations with zero ransomware incidents ◆ 250+ integrations across any SIEM, EDR, or cloud stack ◆ 24/7 IR team available whenever you need urgent support WHAT WE OFFER AGENTIC AI SOC UnderDefense Agentic AI SOC works on top of your existing security stack, turning every security team into a machine-speed defense unit without tool replacement or headcount expansion. It takes over the investigative routine that pulls your team away from strategic decisions: enrichment, correlation, triage. ▸ Investigation at Machine Speed: Agentic AI SOC accesses tools, enriches data, and performs deep cross-environment investigations at machine speed. It correlates, triages, and forms conclusions, offloading all repetitive work from your team. ▸ 2 Minutes Per Alert: Complete SIEM queries, threat intel checks, and cross-system correlations in 2 minutes. Every step fully observable and auditable. ▸ Human at Every Decision Point: The platform verifies suspicious activity with end-users via Slack or Teams, then routes containment decisions to your team or our 24/7 IR experts. COMPLIANCE AUTOMATION Stop chasing spreadsheets. UnderDefense MAXI Compliance AI automatically collects continuous evidence across ISO 27001, SOC 2, PCI DSS, GDPR, and HIPAA, and publishes your live posture through a shareable Trust Center link. ▸ 40% audit-ready in the first 40 minutes ▸ 2X faster time-to-compliance vs. traditional audit ▸ 24/7 continuous monitoring — posture always current, not point-in-time WHY WE ARE BETTER ✓ No rip-and-replace: Works with your current SIEM (Splunk, Sentinel, Chronicle, QRadar, Elastic), EDR, and cloud tools. Logs stay in your data lake. ✓ True Multi-Environment Coverage: Comprehensive visibility across on-premises, cloud (AWS, GCP, Azure), SaaS, network, identity, and OT/SCADA environments. ✓ The Only Agentic AI SOC with on-prem deployment: Full AI SOC inside your own infrastructure. No telemetry leaving your environment. Air-gapped available. ✓ Right-Sized for Any Enterprise: Detection engineering and support tailored to your organization, not a one-size-fits-all template. Start your free trial at underdefense.com


**Average Rating:** 4.9/5.0
**Total Reviews:** 27
**How Do G2 Users Rate UnderDefense MAXI?**

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.8/10 (Category avg: 9.0/10)
- **Automated remediation:** 9.8/10 (Category avg: 8.6/10)
- **Automated investigation:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind UnderDefense MAXI?**

- **Seller:** [UnderDefense](https://www.g2.com/sellers/underdefense)
- **Year Founded:** 2017
- **HQ Location:** New York, NY
- **Twitter:** @underdefense (153 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/underdefense-llc (142 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 67% Mid-Market, 22% Small-Business


#### What Are UnderDefense MAXI's Pros and Cons?

**Pros:**

- Visibility (3 reviews)
- Customer Support (2 reviews)
- Cybersecurity (2 reviews)
- Information Accuracy (2 reviews)
- Issue Resolution (2 reviews)

**Cons:**

- Lack of Automation (1 reviews)
- Limited Control (1 reviews)
- Limited Integration (1 reviews)
- Setup Difficulty (1 reviews)


### What Do G2 Reviewers Say About UnderDefense MAXI?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **visibility** provided by UnderDefense MAXI, allowing them to focus on relevant security alerts effectively.
- Users highlight the **outstanding customer support** from UnderDefense, appreciating their responsiveness and effective problem-solving skills.
- Users commend UnderDefense MAXI for its **effective cybersecurity solutions** , enhancing clarity and control over security alerts significantly.
- Users value the **information accuracy** of UnderDefense MAXI, enabling clear understanding and effective action on security vulnerabilities.
- Users commend UnderDefense MAXI for its **responsive issue resolution** , ensuring quick and professional handling of security concerns.

**Cons:**

- Users desire **more automation** in UnderDefense MAXI for enhanced control and timely updates, improving functionality.
- Users desire **more control** over the dashboard and automated updates to enhance their experience with UnderDefense MAXI.
- Users note that **limited integration** requires significant upfront time to configure tools effectively with UnderDefense MAXI.
- Users note the **setup difficulty** requiring time and effort for proper tool integration before full usage.

#### What Are Recent G2 Reviews of UnderDefense MAXI?

**"[High-level service and cybersecurity expertise](https://www.g2.com/survey_responses/underdefense-maxi-review-10741695)"**

**Rating:** 5.0/5.0 stars
*— Arman N.*

[Read full review](https://www.g2.com/survey_responses/underdefense-maxi-review-10741695)

---

**"[AI-Powered Correlation with Human-Validated Verdicts](https://www.g2.com/survey_responses/underdefense-maxi-review-13083984)"**

**Rating:** 5.0/5.0 stars
*— Eugen S.*

[Read full review](https://www.g2.com/survey_responses/underdefense-maxi-review-13083984)

---



### 23. [Pondurance](https://www.g2.com/products/pondurance/reviews)
Pondurance is the only provider of risk-based MDR services specifically engineered to eliminate breach risks. As a full-service provider of DFIR, MDR, and cybersecurity advisory and compliance services, Pondurance protects midmarket organizations from data breach risks before, during, and after its occurrence. Organizations entrusted with consumer protected health information (PHI) and personally identifiable information (PII) rely on Pondurance to provide a unified platform and trusted U.S.-based SOC service.


**Average Rating:** 4.8/5.0
**Total Reviews:** 14
**How Do G2 Users Rate Pondurance?**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.4/10 (Category avg: 9.0/10)
- **Automated remediation:** 8.7/10 (Category avg: 8.6/10)
- **Automated investigation:** 8.7/10 (Category avg: 8.8/10)

**Who Is the Company Behind Pondurance?**

- **Seller:** [Pondurance](https://www.g2.com/sellers/pondurance)
- **Company Website:** https://www.pondurance.com
- **Year Founded:** 2008
- **HQ Location:** Indianapolis, US
- **LinkedIn® Page:** https://www.linkedin.com/company/pondurance-llc (109 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Hospital & Health Care
- **Company Size:** 71% Mid-Market, 21% Enterprise


#### What Are Pondurance's Pros and Cons?

**Pros:**

- Response Time (3 reviews)
- Cybersecurity (2 reviews)
- Continuous Monitoring (1 reviews)
- Customer Support (1 reviews)
- Real-time Monitoring (1 reviews)

**Cons:**

- Deployment Issues (1 reviews)


### What Do G2 Reviewers Say About Pondurance?
*AI-generated summary from verified user reviews*

**Pros:**

- Users commend Pondurance for their **prompt response times** , enhancing security management with effective issue resolution and support.
- Users commend Pondurance for their **proactive cybersecurity services** , highlighting the dedicated support and impressive responsiveness.
- Users appreciate the **continuous monitoring** of Pondurance, ensuring reliable support and impressive cybersecurity performance.
- Users value Pondurance's **proactive customer support** , noting its importance in enhancing security and responsiveness.
- Users value the **real-time monitoring** of Pondurance, ensuring timely follow-ups on emerging issues for effective management.

**Cons:**

- Users report **occasional deployment issues** with Pondurance, though they are infrequent and usually minor.

#### What Are Recent G2 Reviews of Pondurance?

**"[Pondurance has been an invaluable partner in enhancing our university’s cybersecurity posture](https://www.g2.com/survey_responses/pondurance-review-11300698)"**

**Rating:** 5.0/5.0 stars
*— Maria Isaura L.*

[Read full review](https://www.g2.com/survey_responses/pondurance-review-11300698)

---

**"[Top-Notch 24/7 SOC Services with Excellent Communication](https://www.g2.com/survey_responses/pondurance-review-13032951)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Hospital & Health Care*

[Read full review](https://www.g2.com/survey_responses/pondurance-review-13032951)

---



### 24. [Kaspersky Managed Detection and Response](https://www.g2.com/products/kaspersky-managed-detection-and-response/reviews)
Kaspersky Managed Detection and Response is an expert-led service offering round-the clock monitoring, detection, investigation and a rapid response to sophisticated cyberattacks — augmenting existing security controls with human-led detection and global threat intelligence. The service immediately strengthens IT and OT security posture, regardless of your organization’s size or industry. Kaspersky Managed Detection and Response provides customers with a lack of IT security expertise a turnkey solution for customers with limited in-house IT and OT security expertise, and gives experienced teams the flexibility to delegate 24/7 monitoring, incident detection and alert triage to Kaspersky experts. Kaspersky MDR capabilities can be characterized in 3 pillars: Continuous protection against advanced threats from day one. Kaspersky MDR activates in minutes with no additional infrastructure required, using our SOC analysts and threat intelligence to deliver multi-layered detection across multiple domains. Informed by billions of telemetry signals, it enables proactive threat hunting, root-cause investigation, and full, rapid remediation — protecting against known and zero-day threats from day one. Security operations led by experts, enhanced by intelligence. With Kaspersky MDR, your security operations are managed by global experts with deep frontline experience and industry-leading certifications. Their work is amplified by market-leading Threat Intelligence and AI mechanisms embedded in the service, helping enrich every alert, accelerate detection and reduce Mean Time to Respond (MTTR). Operational efficiency and cost predictability. • Kaspersky MDR eliminates the complexity and cost of building an in‑house SOC from scratch — a process that can drain your budget and delay meaningful security improvements for months or even years. • If you already have your own SOC, the service takes on the burden of 24/7 monitoring, alert triage and incident classification, freeing your analysts to focus on higher-value, strategic work.


**Average Rating:** 4.1/5.0
**Total Reviews:** 13
**How Do G2 Users Rate Kaspersky Managed Detection and Response?**

- **Has the product been a good partner in doing business?:** 6.9/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 10.0/10 (Category avg: 9.0/10)
- **Automated remediation:** 10.0/10 (Category avg: 8.6/10)
- **Automated investigation:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind Kaspersky Managed Detection and Response?**

- **Seller:** [Kaspersky](https://www.g2.com/sellers/kaspersky-bce2dc7f-2586-4e87-96da-114de2c40584)
- **Year Founded:** 1997
- **HQ Location:** Moscow
- **Twitter:** @kasperskylabind (1,291 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/kaspersky/ (4,576 employees on LinkedIn®)
- **Phone:** 1-866-328-5700

**Who Uses This Product?**
- **Company Size:** 71% Mid-Market, 21% Enterprise



#### What Are Recent G2 Reviews of Kaspersky Managed Detection and Response?

**"[Elite white hat hacker helps you monitor the environment 7x24x365](https://www.g2.com/survey_responses/kaspersky-managed-detection-and-response-review-11338584)"**

**Rating:** 4.5/5.0 stars
*— Shao-Ju L.*

[Read full review](https://www.g2.com/survey_responses/kaspersky-managed-detection-and-response-review-11338584)

---

**"[Used Kaspersky for 5 Years. Zero Incidents](https://www.g2.com/survey_responses/kaspersky-managed-detection-and-response-review-7753247)"**

**Rating:** 4.0/5.0 stars
*— Michael D. C.*

[Read full review](https://www.g2.com/survey_responses/kaspersky-managed-detection-and-response-review-7753247)

---


#### What Are G2 Users Discussing About Kaspersky Managed Detection and Response?

- [What is Kaspersky Managed Detection and Response used for?](https://www.g2.com/discussions/what-is-kaspersky-managed-detection-and-response-used-for) - 1 comment

### 25. [Heimdal](https://www.g2.com/products/heimdal/reviews)
Accommodate all your cybersecurity needs under one convenient roof with the Heimdal® Unified Cybersecurity Platform. Our cybersecurity solutions can be used as standalone products or integrated into one another as part of a cohesive and unified XDR platform. Whether you’re a reseller, distributor, MSSP, or an organization committed to bolstering your online security, we provide an array of cutting-edge products to make your mission smoother. Heimdal® is a fast-growing cybersecurity company focused on continuous technological innovation. Since its establishment in 2014 in Copenhagen, based on the winning idea of CTF World Champions, Heimdal has experienced spectacular growth by proactively building products that anticipate threatscape trends. The company offers a multi-layeredand unified security suite that combines threat prevention, patch and asset management, endpoint rights management, antivirus and mail security which together secure customers against cyberattacks and keep critical information and intellectual property safe. Heimdal has been recognized as a thought leader in the industry and has won multiple international awards both for its solutions and for its educational content creation. The Heimdal line of products currently consists of 10 products and 2 services. The former category encompasses DNS Security for Endpoints & Network, Patch & Asset Management, Privileged Access Management, Application Control, Next-Gen Endpoint Antivirus, Ransomware Encryption Protection, Email Security, Email Fraud Prevention, and Remote Desktop. The latter is represented by Endpoint Detection & Response, as well as eXtended Detection & Response, or EDR and XDR for short. Currently, Heimdal’s cybersecurity solutions are deployed in more than 45 countries and supported regionally from offices in 15+ countries, by 175+ highly qualified specialists. Heimdal is ISAE 3000 certified and secures more than 2 million endpoints for over 10,000 companies. The company supports its partners without concessions on the basis of predictability and scalability. The common goal is to create a sustainable ecosystem and a strategic partnership.


**Average Rating:** 4.4/5.0
**Total Reviews:** 73
**How Do G2 Users Rate Heimdal?**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 10.0/10 (Category avg: 9.0/10)
- **Automated remediation:** 10.0/10 (Category avg: 8.6/10)
- **Automated investigation:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind Heimdal?**

- **Seller:** [Heimdal®](https://www.g2.com/sellers/heimdal)
- **Company Website:** https://heimdalsecurity.com/
- **Year Founded:** 2014
- **HQ Location:** Copenhagen, Denmark
- **Twitter:** @HeimdalSecurity (5,086 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/heimdal-security/ (277 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Computer & Network Security, Construction
- **Company Size:** 59% Mid-Market, 27% Small-Business


#### What Are Heimdal's Pros and Cons?

**Pros:**

- Ease of Use (6 reviews)
- Customer Support (5 reviews)
- Product Quality (3 reviews)
- Reliability (3 reviews)
- Reliable (3 reviews)

**Cons:**

- Access Issues (2 reviews)
- Complex Interface (2 reviews)
- Limited Customization (2 reviews)
- Not User-Friendly (2 reviews)
- Poor Customer Support (2 reviews)


### What Do G2 Reviewers Say About Heimdal?
*AI-generated summary from verified user reviews*

**Pros:**

- Users highlight the **simple and straightforward user interface** of Heimdal, making it accessible for all security personnel.
- Users value the **exceptional customer support** from Heimdal, appreciating their quick responses and knowledgeable technicians.
- Users appreciate the **robust quality** of Heimdal, delivering reliable security solutions and excellent support.
- Users value the **reliable security solutions** presented by Heimdal, ensuring dependable protection and support around the clock.
- Users find Heimdal® to be **dependably secure** , providing reliable solutions and excellent 24/7 support whenever needed.

**Cons:**

- Users experience significant **access issues** in Heimdal's admin portal, finding navigation complex and key resources hard to locate.
- Users find the **interface complex** , making navigation and accessing essential features frustrating and time-consuming.
- Users find the **limited customization** in Heimdal frustrating, as the complex UI lacks flexibility and logical navigation.
- Users find the **admin portal complex** , making navigation and accessing essential features frustrating and time-consuming.
- Users report **poor customer support** initially, causing challenges with setup and communication during the deployment process.

#### What Are Recent G2 Reviews of Heimdal?

**"[Automated patching makes life easier, but remote desktop needs work](https://www.g2.com/survey_responses/heimdal-review-12879665)"**

**Rating:** 5.0/5.0 stars
*— Kris B.*

[Read full review](https://www.g2.com/survey_responses/heimdal-review-12879665)

---

**"[Clear Patch Management and Endpoint Visibility That Builds Compliance Confidence](https://www.g2.com/survey_responses/heimdal-review-13056558)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Airlines/Aviation*

[Read full review](https://www.g2.com/survey_responses/heimdal-review-13056558)

---




## What Is Managed Detection and Response (MDR)  Software?

[System Security Software](https://www.g2.com/categories/system-security)

## What Software Categories Are Similar to Managed Detection and Response (MDR)  Software?

- [Incident Response Software](https://www.g2.com/categories/incident-response)
- [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr)
- [Extended Detection and Response (XDR) Platforms](https://www.g2.com/categories/extended-detection-and-response-xdr-platforms)


---

## How Do You Choose the Right Managed Detection and Response (MDR)  Software?

### What You Should Know About Managed Detection and Response (MDR) Software

### What is the best MDR software for financial services firms?

Based on expert G2 reviews, these are some of the top Managed Detection and Response (MDR) software for financial services firms:

- [Sophos](https://www.g2.com/products/sophos-mdr/reviews)
- [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews)
- [Alert Logic](https://www.g2.com/products/alert-logic-mdr/reviews)
- [CrowdStrike](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)
- [SentinelOne](https://www.g2.com/products/sentinelone-vigilance-respond/reviews)

These services offer 24/7 monitoring, threat hunting, cloud security, endpoint detection and response (EDR), and incident response solutions to protect financial service firms and institutions, to fit the company's needs and protect it against cyberattacks.

### Which MDR solutions are best for startups?

For startup companies looking for the best MDR solutions, there are several good options recommended by G2 users:

- [Red Canary](https://www.g2.com/products/red-canary/reviews): Focuses on offering constant support with a user-friendly interface.
- [Defendify](https://www.g2.com/products/defendify-all-in-one-cybersecurity-solution/reviews): An all-in-one platform that focuses on simplified cybersecurity solutions for small businesses with limited security resources.
- [Cynet](https://www.g2.com/products/cynet-all-in-one-cybersecurity-platform/reviews): An all-in-one cybersecurity platform designed to be scalable and adaptable for growing businesses.
- [Huntress](https://www.g2.com/products/huntress-managed-edr/reviews): Specializes in protecting small to mid-sized businesses by offering ongoing support, 24/7 monitoring, and threat hunting capabilities.
- [Blumira](https://www.g2.com/products/blumira-automated-detection-response/reviews): Praised for its focus on SMBs, and offers automated detection and response services.