# Adapt Reviews **Vendor:** eRecruit **Category:** [Staffing Software](https://www.g2.com/categories/staffing) **Average Rating:** 3.4/5.0 **Total Reviews:** 18 ## About Adapt Adapt provides the ultimate user experience for fast-growing firms, helping you make more placements to maximize business performance. The SaaS technology brings together a powerful CRM for sales management, an intuitive ATS for searching and sourcing, configurable dashboards for reporting and business intelligence, and payroll and billing With Adapt you can comprehensively manage all direct hire/permanent, temporary and contract recruitment processes within a dynamic web-based hub. An Erecruit product, previously a Bond International Software product. Adapt is fully integrated with TempBuddy to help high volume temporary firms accelerate performance with a seamless and mobile user experience. Let us show you how our recruitment solutions can help you deliver a better experience for your candidates, clients and recruiters. Visit www.erecruit.com/adapt ## Adapt Reviews ### 1. We have used Adapt since day 1 Nearly 14 years ago ! **Rating:** 5.0/5.0 stars **Reviewed by:** Lorraine P. | Senior Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2019 **What do you like best about Adapt?** Recruitment specific CRM with work flows relevant to the business **What do you dislike about Adapt?** For us we are predominantly a permanent recrutiment agency and therefore there is a lot of irrelevant information (on temps) and some of the work flows even if they are for perm are developed more like a temporary desk (for example unhooking a perm job) **Recommendations to others considering Adapt:** I have used several Recruitment CRMs and Adapt at 3 different organisations. If I were to move or set up alone I would implement Adapt as the software of choice. With the new UI that I have had the opportunity to see during a webinar, I am excited for the future of using the system too. **What problems is Adapt solving and how is that benefiting you?** Adapt were ahead of the game on GDPR and created tools to hlep comply, we particularly like the access portal function to be able to smoothly, efficiently and professionally deal with any DSARs **Official Response from Rachael Moss:** > Many thanks for taking the time to write a review of Adapt. We really appreciate your constructive feedback that helps us to constantly improve our software, helping you to put more people to work. ### 2. I have been an Adapt customer for 10+ years and find they are a great company to work with **Rating:** 4.0/5.0 stars **Reviewed by:** Elaine M. | Head of Business Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2019 **What do you like best about Adapt?** Service is brilliant. Have always been more than happy with our account management, with helpdesk and the overall experience working with Erecruit **What do you dislike about Adapt?** Some small functionality features are not part of standard system offering but rather must be customised for inclusion. Erecruit are however more than happy to accommodate any customisations plus they take all customer suggestions on board for implementation in future releases which is amazing. It's great to have an input as a customer **Recommendations to others considering Adapt:** Spend adequate time planning how you want to use the system and treat it as a proper IT project matching the system against your business requirements and mapping out the best set-up. Erecruit happily assist and work with you on this to ensure you are getting the best design for your needs. Advise to look long-term and consider any integrations you may want to use. Erecruit do partner with many good providers which gives good scope **What problems is Adapt solving and how is that benefiting you?** We are managing our clients and candidates very well through Adapt and have been able to do a lot on the system for this **Official Response from Rachael Moss:** > Hi Elaine, Thank you so much for your kind words, really appreciated. I think you’ve hit the nail on the head with our product enhancements as we are always welcoming ideas (regardless of size) that play a big part in the continuous improvement of Adapt. It’s great to see how well you get on with the system and has been our pleasure working with yourselves over the past decade. Kind Regards, George Bryant Customer Success Manager | Adapt ### 3. Experience has been positive, Adapt are always helpful and improving their features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2019 **What do you like best about Adapt?** I like the helpdesk and client services, they are always so helpful no matter how big or small the query, Chris, Sam, Michael, Tom, Matt, Amber etc are always so kind and always go the extra mile to help us in terms of the system itself, i like that system made the transition with GDPR legislation seamless its very straightforward to us **What do you dislike about Adapt?** sometimes things that we would like are configurable and costly, but hopefully will be in future upgrades upgrades can cause issues **What problems is Adapt solving and how is that benefiting you?** GDPR compliance exception reports, ensuring staff follow procedures ### 4. Recruiter Expo - customer service **Rating:** 3.5/5.0 stars **Reviewed by:** Lils C. | Recruitment Consultant, Events Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Adapt?** I want to pass on some feedback on Sophie Hoskins who worked on the stand at the Recruitment Expo. She was absolutely brilliant and one of the most professional, engaging, enthusiastic and knowledgeable people I met all day! She took the time to understand our needs and where we are falling, and explained your product in a way that explained everything so clearly without being patronising or “salesy”. It’s a standard of customer service you don’t often see these days and ought to be recognised more often. My colleague visited the stand yesterday and came into the office this morning with similar feedback. **What do you dislike about Adapt?** All the functions I would like are in the newer version of adapt. **What problems is Adapt solving and how is that benefiting you?** n/a ### 5. I think the general service from staff is good on the whole, but the Adapt system needs review **Rating:** 2.0/5.0 stars **Reviewed by:** Stuart M. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Adapt?** Adapt stores and sorts huge amounts of data and makes it easy to find candidate and client records. **What do you dislike about Adapt?** sluggish screen updates (even with fast internet), lacks some basic recruitment functionality and more time seems to be spent developing new things than fixing old, existing problems/bugs etc. **What problems is Adapt solving and how is that benefiting you?** Recruitment issues I think? **Official Response from Rachael Moss:** > Thank you for taking the time to provide a review of Adapt; it’s great to hear you have experienced a positive service from our team. We continue to invest in Adapt developing new features and release updates each quarter, and have recently focused on a number of enhancements designed to improve speed and performance. Additionally as you are aware, we are undertaking a complete refresh of Adapt’s UI with lots of new benefits and features for recruiters especially around look and feel, usability and performance on their way. We actively encourage customers to provide feedback to aid our development roadmap, and have therefore given our customers an early preview of the system. ### 6. Easy to use, efficient and good service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2019 **What do you like best about Adapt?** Searches - in particular being able to search under "Company to approach". But it is very thorough especially with the keyword search Tagging of emails Now lost as only 2 LinkedIn Recruiter accounts but loved the integration E-shot facility Technical support desk - easy to access, genuinely want to solve issues **What do you dislike about Adapt?** Unable to link to LinkedIn Recruiter if less than 3 licences but appreciate that's a LinkedIn issue **What problems is Adapt solving and how is that benefiting you?** Before Adapt we had Excel. There is no comparison. Searching for relevant candidates is so, so much easier, which saves time which gets you to the right people faster, which makes you money. Has helped massively with GDPR. ### 7. Good for the user interface; training needed **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2019 **What do you like best about Adapt?** The ease of use, functions, the moving bots, IT support **What do you dislike about Adapt?** The integration of daxtra - terrible and the integration with internal systems **What problems is Adapt solving and how is that benefiting you?** It is great for storage ### 8. Exceptional customer commitment and a recognisable brand strength. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2019 **What do you like best about Adapt?** The company genuinely wants to work with you. They are consultative in approaching your business and they have high regard for security attaining security compliance ahead of many of the other industry players. **What do you dislike about Adapt?** Recruitment as an industry is quite a fast reacting, I think it would suit Adapt to have perhaps more resource to enable them to match the industry expectations. This shouldn't detract from the quality of the service they deliver as it really is very good. **Recommendations to others considering Adapt:** Do your homework when looking around, do other supplies meet the same security assertations Adapt has. Also, do make sure you know your business and its needs. Most projects that struggle with implementation because the business needs are not really understood by the business when delivering the project. **What problems is Adapt solving and how is that benefiting you?** Business process improvement, automation, compliance. ### 9. Positive experience of Adapt **Rating:** 4.0/5.0 stars **Reviewed by:** Debbie P. | Founder Director, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2019 **What do you like best about Adapt?** Easy to navigate and pretty quick to grasp. Love the customised studios which allow you to see the data pertinent to you and can be changed for each user. Support from the team at HQ has always been responsive. **What do you dislike about Adapt?** A sleek way of setting up an email campaign from the system, although they have just integrated with Mailchimp so this could help. Could perhaps be a little easier on the eye but this is just cosmetic. **What problems is Adapt solving and how is that benefiting you?** Candidate searching is easy - CV parsing pretty accurate. We can also see productivity in real time. ### 10. Easy enough to use **Rating:** 4.5/5.0 stars **Reviewed by:** Aindrea E. | Varsity Spirit Sales Representative , Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2019 **What do you like best about Adapt?** The ability to track your employees and skills to their profile is rather easy which makes it faster at onboarding. **What do you dislike about Adapt?** It often logs you out after being out of it for only a short while which is rather inconvenient. **What problems is Adapt solving and how is that benefiting you?** Easy to add jobs and skills to individuals. ### 11. I have used this product for years in the staffing industry. **Rating:** 4.0/5.0 stars **Reviewed by:** Callie J. | Regional Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2018 **What do you like best about Adapt?** I loved the fact that you had one software package that allowed you to do everything - ATS, HR, Sales, and Payroll. **What do you dislike about Adapt?** I disliked the fact that you need your own engineer on staff to customize it for you otherwise you are paying $150 an hour to help you - even for a basic report that should be in your toolbox - such as simple GM reports. **What problems is Adapt solving and how is that benefiting you?** The benefits are great - no need to have multiple systems to track everything. ### 12. Very good and reliable partner for recruitment needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2019 **What do you like best about Adapt?** The layout, the searches and excellent response time when it does not work **What do you dislike about Adapt?** Not to be able to do formal search for all our assignments. **Recommendations to others considering Adapt:** If you are looking for a reliable partner join ADAPT **What problems is Adapt solving and how is that benefiting you?** It helps us store and manage our data very easily. ### 13. Bond UX **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2018 **What do you like best about Adapt?** The new widgets that allow for business development tracking and seeing inactivity of jobs. **What do you dislike about Adapt?** having to upgrade to unlock features that were supposed to work in a current version. **Recommendations to others considering Adapt:** Make sure you map your business requirements to adapts features. **What problems is Adapt solving and how is that benefiting you?** A wholesome business view of all divisions and entities. ### 14. Created more problems than it solved **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2018 **What do you like best about Adapt?** not a great deal, the studios are useful i suppose. **What do you dislike about Adapt?** everything else. We have gone from a standard Adapt to the Updated UX version with the sell of a formidable product that will enhance and simplify the recruitment process no end. the reality is, its over complicated, the searches are not accurate, the job linking is problematic, there are countless glitches and we as a business have lost countless hours talking to the 'adapt helpdesk' their idea of fixing the problem is to log in to your computer whilst you are working, meaning you ultimately sit at your desk whilst they fiddle around for anything up to an hour at a time. Fastfind must be an ironic name , and using this method to search candidates is flawed and does not recognize a name unless its slept fully and without error. **What problems is Adapt solving and how is that benefiting you?** see the title of the review. ### 15. Doesn't do what it says on the tin **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2017 **What do you like best about Adapt?** Potential is amazing. The demo shows everything it can do but in reality very little works as it says. **What do you dislike about Adapt?** The website interface still doesn't work 5 months down the line. We had weeks of initial problems with their desktop agent, the email interface doesn't work with Microsoft office unless you have the website version open. We moved from Firefish which is a great system but didn't support our business enough on the temp side. AdapUX is improved the temp side slightly but far less than we were shown it would. Communication is poor in solving problems. The whole experience was great up until the system went live. **Recommendations to others considering Adapt:** Question and ask for a break out clause at 3 and 6 months. Ask for multiple testimonials from a business like yours. **What problems is Adapt solving and how is that benefiting you?** It's our CRM.... its the main system we use to run our business. AdaptUX has great potential if everything worked that we were shown. 6 months in and we would really have to think twice about signing up with them now. May change my review in time if things start getting resolved. ### 16. Adapt UX **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2017 **What do you like best about Adapt?** The ability to create work flows and tasks **What do you dislike about Adapt?** They lay out and process is a bit annoying, some things should be easier to do as far as work flows go. the client management and offer management process could be more simplistic **Recommendations to others considering Adapt:** Keep excell on the side for easy access **What problems is Adapt solving and how is that benefiting you?** Candidate and Client management ### 17. Functional but WAAAAY too complicated **Rating:** 1.5/5.0 stars **Reviewed by:** Leslie J. | IT Recruitment lead/Senior Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2017 **What do you like best about Adapt?** You can do literally ANYTHING with this software **What do you dislike about Adapt?** Just about everything. The interface is confusing and seems to change quite often. Just when you think you know where something is located, it moves. When you try to do a document search, half the things you want to find are not searchable. **What problems is Adapt solving and how is that benefiting you?** Adapt is our bread and butter but honestly, it gives me more of a headache than it helps ### 18. Great software, great service **Rating:** 4.5/5.0 stars **Reviewed by:** Jenny M. | Marketing Consultant, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2016 **What do you like best about Adapt?** There is a lot of features within Adapt, but it still feels fairly simple to get around. Personalised dashboards means each team member can have their own enabling them to work quicker and more effectively. **What do you dislike about Adapt?** It's not the prettiest of software. It feels very professional, which is great but also can be daunting for new users. There's a lot of information that might just be lost. **Recommendations to others considering Adapt:** Have a free demo to see the software, then I would recommend another once you've considered other CRMs to directly compare. **What problems is Adapt solving and how is that benefiting you?** Finding candidates is always the main aim and Adapt UX let's you do this quickly, really narrowing down your data. Linking with Outlook takes away added time to manually add data and integration with the likes of MailChimp will help from a marketing perspective. - [View Adapt pricing details and edition comparison](https://www.g2.com/products/erecruit-adapt/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+13%3A01%3A16+-0500&secure%5Bsession_id%5D=de82a0a0-fe06-4584-8d5f-0db118ef484e&secure%5Btoken%5D=7066c40a30ac8046d390c1fe4fc4d02b77963feaef5c16d84eb045cc284e388b&format=llm_user) ## Adapt Features **Candidate Management** - Automation - Filtering - Resume Management - Client Portal **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Communication** - Candidate Portal - Job Posts - Email Integration **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Onboarding** - Onboarding - Assessments **Analytics** - Pipeline Dashboards - Analytics Reports **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot ## Top Adapt Alternatives - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - 4.2/5.0 (1,175 reviews) - [Ceipal ATS](https://www.g2.com/products/ceipal-ats/reviews) - 4.7/5.0 (1,415 reviews) - [Avionté](https://www.g2.com/products/avionte-avionte/reviews) - 4.3/5.0 (395 reviews)