# What should Drata users do when the Agent or an integration needs a manual sync?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Automated evidence collection for frameworks like SOC 2 and ISO 27001 is what people value most in <a class="a a--md" elv="true" href="https://www.g2.com/products/drata/reviews">Drata</a>, so I've been looking at what users do when the Agent or an integration needs a manual sync. Reading through product reviews, the answer is to trigger a re-sync and check the connection, then verify any short-lived event that raised an alert, and some integrations take more setup than expected at first. Until a sync runs, a control can show as failing even though nothing has changed, so a regular look at sync status keeps the dashboard accurate.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">In <a class="a a--md" elv="true" href="https://www.g2.com/categories/cloud-compliance">cloud compliance</a>, continuous monitoring with clear dashboards replaces the old screenshot process, and a team with a mainstream stack gets most of that from a few connections. Teams managing many devices and specialised tools get the same monitoring with a little routine upkeep.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">What I'd like to hear from compliance owners:</p><ul>
<li>How often do you check Agent sync status?</li>
<li>Which integration needed the most setup?</li>
<li>How do you handle alerts from short-lived events?</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Has a regular sync check become part of your routine?</p>

##### Post Metadata
- Posted at: about 8 hours ago
- Author title: Marketing Executive
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;A quick weekly look at Agent sync status keeps our dashboard accurate. Not taking screenshots for SOC 2 evidence anymore is the real win.&lt;/p&gt;

##### Comment Metadata
- Posted at: about 6 hours ago
- Author title: Writer





## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: over 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: over 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: over 13 years ago
  - Comments: 4