EnableX Programmable Cloud Features

Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives. 12 reviewers of EnableX Programmable Cloud have provided feedback on this feature.

Delivers notifications to both sides of the conversation. 14 reviewers of EnableX Programmable Cloud have provided feedback on this feature.

Sends automated emails to further engage clients and potential clients.

Allows for live chat to be enabled within the app for customer help. This feature was mentioned in 12 EnableX Programmable Cloud reviews.

Allows agents to join a customer's browser session and navigate through the website with them.

Allows users to customize chat colors, text, logos, and branding. This feature was mentioned in 12 EnableX Programmable Cloud reviews.

Archives conversations in a separate location for later reference. 13 reviewers of EnableX Programmable Cloud have provided feedback on this feature.

Establishes a knowledge base for employee reference during conversations. This feature was mentioned in 12 EnableX Programmable Cloud reviews.

Provides a central location for help requests, helping employees respond sooner.

Based on 10 EnableX Programmable Cloud reviews. Allows for the creation of profiles for contacts and customers.

Enables users to send mass text message campaigns

Facilitates two-way text messaging to encourage consumer engagement and loyalty

Provides the ability to schedule single or bulk text messages to recipients on a specific date and time

Provides automatic text message replies to recipients

Provides automatic URL shortening to use less characters via text

Sends out multimedia via text messages, such as coupons, pictures, and audio

Offers features for personalizing text messages based on customer information or past behavior

Allows users to establish automated workflows and triggers to deliver transactional text messages

Live stream is hosted on a dedicated cloud-based streaming platform. Audience members will have to visit the platform to access the stream.

Live stream is accessible on a social media website.

Allows a live stream to be played on multiple platforms or social media sites concurrently.

Live stream can be embedded on a webpage.

Allows audience members to rewind the live stream.

Provides a live audience with a chat where they can interact with one another and with the streamer.

Allows the audience to pause then play the stream.

Allows the streamer to create highlight clips of their streams that can then be hosted on the streaming platform or exported to another video hosting solution.

Provides an archive of previous streams that can then be accessed later by streamers themselves or audience members.

Collects analytics on audience count, audience demographics, and audience engagement.

Allows streamers to monetize their live stream through donations, ads, and paywalls.

Transcribes voice messages to email.

Transcribes voice messages and delivers them via text message.

Includes a way to easily share files between users.

Allows multi-participant phone conferences.

Can host video conferences.

Records and transcribes voice and video conferences.

Can be deployed as a single-tenant or multi-tenant product.

Contains its own IP telephony system.

Is also able to serve as contact center software.

Able to share your desktop screen or an application with the rest of the conference. 36 reviewers of EnableX Programmable Cloud have provided feedback on this feature.

Presenters can cue up a Powerpoint presentation or other slideshow for display in the conference. 36 reviewers of EnableX Programmable Cloud have provided feedback on this feature.

Provides a virtual whiteboard for collaborative use. This feature was mentioned in 34 EnableX Programmable Cloud reviews.

Conferences have a text chat feature. This feature was mentioned in 33 EnableX Programmable Cloud reviews.

Allows conference participants to notifiy conference hosts when they want to speak. 33 reviewers of EnableX Programmable Cloud have provided feedback on this feature.

Based on 35 EnableX Programmable Cloud reviews. Scheduling web meetings is streamlined, intuitive, and integrated into calendar and email software.

Conferences can be recorded for future use with native functionality. 34 reviewers of EnableX Programmable Cloud have provided feedback on this feature.

The ability to grant users access to conferences as moderators, presenters or participants--individually or based on user role or group. 33 reviewers of EnableX Programmable Cloud have provided feedback on this feature.

Based on 36 EnableX Programmable Cloud reviews. Allows users to join a conference without requiring a download or a sign-in

Offers a mobile app or mobile optimized website to video conference from smartphones or tablets. This feature was mentioned in 35 EnableX Programmable Cloud reviews.

Conferences can be launched within a browser without requiring a user to download an application to their desktop. This feature was mentioned in 35 EnableX Programmable Cloud reviews.

As reported in 33 EnableX Programmable Cloud reviews. Software is available as a downloadable desktop application.

Based on 37 EnableX Programmable Cloud reviews. Empowers developers to intuitively integrate cloud communications functionality for their applications.

As reported in 37 EnableX Programmable Cloud reviews. Grants high speed API calls for fast communications.

Enables a wide variety of communication types such as SMS, voice, video, etc. 34 reviewers of EnableX Programmable Cloud have provided feedback on this feature.

Provides clear, effective documentation for API integrations. This feature was mentioned in 37 EnableX Programmable Cloud reviews.

Provides public user forums for support questions and help. 31 reviewers of EnableX Programmable Cloud have provided feedback on this feature.

As reported in 35 EnableX Programmable Cloud reviews. Connects users with professional support teams to troubleshoot and finetune integrations.

Provides personalized responses to interlocator based on segmentation or past responses.

Has tools (e.g. dashboards and reports) to better understand conversations Intelligent Virtual Assistants have had.

Can have a natural, human-like conversation with an interlocator.

Allows business to edit conversations to meet the unique needs of one's business.

Gives users the ability to update systems, like CRM, based on conversations.

Allows users to maintain and observe the accuracy and viability of Intelligent Virtual Assistants.

Provides pre-built or customizable performance reports

Automates tasks and features for added convenience

Offers a white labeling service for agencies or resellers to customize platform branding

Text enables landline phones so users can receive text messages sent to an existing business number

Provides businesses with 5- to 6-digit short codes for running text marketing campaigns

Facilitates the integration of text messaging into existing business applications through an SMS gateway API

Based on 19 EnableX Programmable Cloud reviews. Allows developers to add a live chat to their application.

Allows developers to allow app users to share their screens with one another. 19 reviewers of EnableX Programmable Cloud have provided feedback on this feature.

Automatically subtitles and captions video on the platform or allows app users to add their own. 11 reviewers of EnableX Programmable Cloud have provided feedback on this feature.

Based on 14 EnableX Programmable Cloud reviews. Allows developers to create their own custom video players.

Allows users to simultaneously live stream on multiple platforms. 15 reviewers of EnableX Programmable Cloud have provided feedback on this feature.

As reported in 16 EnableX Programmable Cloud reviews. Encrypts content on the platform.

Allows users to add watermarks to their videos. 11 reviewers of EnableX Programmable Cloud have provided feedback on this feature.

Platform is compliant with HIPAA guidelines. This feature was mentioned in 14 EnableX Programmable Cloud reviews.

Based on 14 EnableX Programmable Cloud reviews. Platform is compliant with GDPR guidelines.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Simulates human-like speech from text inputs.

Allows users to automate responses to customer inquiries across various channels.

Allows users to automate responses to customer inquiries across various channels.

Allows users to automate the process of generating and qualifying sales leads.

Allows users to automate the handling, processing, and management of documents.

Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Provides the AI agent the ability to execute tasks without requiring constant user input.

Allows the AI agent to identify and resolve issues without user intervention.

Allows users to establish automated workflows and triggers to deliver transactional WhatsApp messages and notifications

Enables users to send mass WhatsApp marketing campaigns

Facilitates two-way WhatsApp messaging to encourage subscriber engagement and loyalty

Offers features for personalizing WhatsApp messages based on customer information or past behavior

Allow users to share promotions with subscribers via WhatsApp

Provides automated WhatsApp message replies to recipients

Deliver tailored promotions to specific audience segments

Facilitates the integration of WhatsApp messaging into existing business applications through WhatsApp Business API

Allow customers to browse, discover, research, purchase, and complete payment in real-time

Provides analytics on opt-ins, open and delivery rates, and click-throughs

Allows users to automate responses to customer inquiries across various channels.

Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.

Allows users to automate the handling, processing, and management of documents.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Provides the AI agent the ability to execute tasks without requiring constant user input.

Allows the AI agent to identify and resolve issues without user intervention.

Allows the AI agent to autonomously resolve customer queries without human intervention.

Enables the AI agent to provide accurate answers based on the context of customer inquiries.

Allows the AI agent to analyze customer sentiment and adjust responses accordingly.

Enables the AI agent to retrieve information from a knowledge base to assist with query resolution.

Provides users the ability to interact with the AI agent in multiple languages for global support.

Enables the AI agent to initiate interactions, such as reminders or follow-ups, with customers.

Provides users the ability to automate gathering and analyzing customer feedback after interactions.

Allows the AI agent to identify when issues require human intervention and escalate them appropriately.

Enables the AI agent to streamline repetitive customer service tasks, improving efficiency and response times.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Works across multiple software systems or databases

Improves performance based on feedback and experience

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Offers features for personalizing text messages based on customer information or past behavior.

Provide rich media such as videos, images, carousels, cards, branded templates, etc.

Offer interactive text, buttons or suggested replies for customers to enagage with.

Provide customizable, reusable templates to ensure consistent branding across campaigns.

Enable automated RCS messaging based on triggers, workflows, or scheduling.

Provide two-way messaging, allowing customers to reply and engage in real-time conversations.

Supports transactional alerts such as reminders, confirmations, or notifications.

Provide promotional campaigns with direct website or app actions embedded in messages.

Provide a verified, branded sender profile.

Provide encryption to protect message content, ensuring secure and compliant communication.

Provide authentication mechanisms such as one-time passwords (OTP) or two-factor verification to authenticate users

Provide read receipts and delivery status indicators so businesses can confirm when messages are delivered and opened.

Offer analytics on message delivery, open rates, or campaign performance.

Provide the ability to automatically send messages via SMS or MMS when RCS is not supported, ensuring reliable delivery across all devices and carriers.

Provide AI features such as chatbots, smart replies, or sentiment analysis to enhance conversational RCS.