# Top 10 Eclipse AI Alternatives & Competitors **Average Rating:** 4.6/5 **Total Number of Reviews:** 31 The Proactive Customer Retention Software solutions below are the most common alternatives that users and reviewers compare with Eclipse AI. Proactive Customer Retention Software is a widely used technology, and many people are seeking high quality, user friendly software solutions with ai text generation and ai text summarization. Other important factors to consider when researching alternatives to Eclipse AI include reliability and ease of use. The best overall Eclipse AI alternative is Qualtrics Customer Experience. Other similar apps like Eclipse AI are Gainsight Customer Success, TeamSupport, EverAfter, and Momentum. Eclipse AI alternatives can be found in [Proactive Customer Retention Software](https://www.g2.com/categories/proactive-customer-retention) but may also be in [Experience Management Software](https://www.g2.com/categories/experience-management) or [Customer Success Software](https://www.g2.com/categories/customer-success). ## Best Paid & Free Alternatives to Eclipse AI - [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) - [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) - [TeamSupport](https://www.g2.com/products/teamsupport/reviews) - [EverAfter](https://www.g2.com/products/everafter/reviews) - [Momentum](https://www.g2.com/products/momentum-momentum/reviews) - [Hook](https://www.g2.com/products/hook-technology/reviews) - [Customerscore.io](https://www.g2.com/products/customerscore-io/reviews) - [Ascendo AI](https://www.g2.com/products/ascendo-ai/reviews) - [Solitics](https://www.g2.com/products/solitics/reviews) - [SupportLogic](https://www.g2.com/products/supportlogic/reviews) ## Top 10 Alternatives to Eclipse AI Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Eclipse AI stacks up to the competition, check reviews from current & previous users in industries like Real Estate, Retail, and Higher Education, and find the best product for your business. ### 1. [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) By Qualtrics **Average Rating:** 4.3/5 **Total Reviews:** 751 With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform. Reviewers say compared to Eclipse AI, Qualtrics Customer Experience is: - Better at meeting requirements Categories in common with Eclipse AI: [Proactive Customer Retention](https://www.g2.com/categories/proactive-customer-retention) **Compare:** [Eclipse AI vs Qualtrics Customer Experience](https://www.g2.com/compare/eclipse-ai-vs-qualtrics-customer-experience) **Compare Qualtrics Customer Experience with other alternatives:** - [Qualtrics Customer Experience vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs TeamSupport](https://www.g2.com/compare/qualtrics-customer-experience-vs-teamsupport) - [Qualtrics Customer Experience vs EverAfter](https://www.g2.com/compare/everafter-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs Momentum](https://www.g2.com/compare/momentum-momentum-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs Hook](https://www.g2.com/compare/hook-technology-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs Customerscore.io](https://www.g2.com/compare/customerscore-io-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs Ascendo AI](https://www.g2.com/compare/ascendo-ai-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs Solitics](https://www.g2.com/compare/qualtrics-customer-experience-vs-solitics) - [Qualtrics Customer Experience vs SupportLogic](https://www.g2.com/compare/qualtrics-customer-experience-vs-supportlogic) ### 2. [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) By Gainsight Inc. **Average Rating:** 4.5/5 **Total Reviews:** 1,740 Gainsight CS is a complete Customer Success Platform. Reviewers say compared to Eclipse AI, Gainsight Customer Success is: - Better at meeting requirements Categories in common with Eclipse AI: [Proactive Customer Retention](https://www.g2.com/categories/proactive-customer-retention) **Compare:** [Eclipse AI vs Gainsight Customer Success](https://www.g2.com/compare/eclipse-ai-vs-gainsight-customer-success) **Compare Gainsight Customer Success with other alternatives:** - [Gainsight Customer Success vs Qualtrics Customer Experience](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-customer-experience) - [Gainsight Customer Success vs TeamSupport](https://www.g2.com/compare/gainsight-customer-success-vs-teamsupport) - [Gainsight Customer Success vs EverAfter](https://www.g2.com/compare/everafter-vs-gainsight-customer-success) - [Gainsight Customer Success vs Momentum](https://www.g2.com/compare/gainsight-customer-success-vs-momentum-momentum) - [Gainsight Customer Success vs Hook](https://www.g2.com/compare/gainsight-customer-success-vs-hook-technology) - [Gainsight Customer Success vs Customerscore.io](https://www.g2.com/compare/customerscore-io-vs-gainsight-customer-success) - [Gainsight Customer Success vs Ascendo AI](https://www.g2.com/compare/ascendo-ai-vs-gainsight-customer-success) - [Gainsight Customer Success vs Solitics](https://www.g2.com/compare/gainsight-customer-success-vs-solitics) - [Gainsight Customer Success vs SupportLogic](https://www.g2.com/compare/gainsight-customer-success-vs-supportlogic) ### 3. [TeamSupport](https://www.g2.com/products/teamsupport/reviews) By TeamSupport **Average Rating:** 4.4/5 **Total Reviews:** 891 TeamSupport: Customer Satisfaction, Streamlined TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier. Our intuitive, AI-powered platform allows teams to spend less time on manual tasks and more time building stronger relationships with customers. TeamSupport allows agents to connect relevant teams, access valuable customer insights, and solve complex issues with less time and effort which ultimately improves customer satisfaction. Reviewers say compared to Eclipse AI, TeamSupport is: - More usable - Better at meeting requirements Categories in common with Eclipse AI: [Proactive Customer Retention](https://www.g2.com/categories/proactive-customer-retention) **Compare:** [Eclipse AI vs TeamSupport](https://www.g2.com/compare/eclipse-ai-vs-teamsupport) **Compare TeamSupport with other alternatives:** - [TeamSupport vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-teamsupport) - [TeamSupport vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-teamsupport) - [TeamSupport vs EverAfter](https://www.g2.com/compare/everafter-vs-teamsupport) - [TeamSupport vs Momentum](https://www.g2.com/compare/momentum-momentum-vs-teamsupport) - [TeamSupport vs Hook](https://www.g2.com/compare/hook-technology-vs-teamsupport) - [TeamSupport vs Customerscore.io](https://www.g2.com/compare/customerscore-io-vs-teamsupport) - [TeamSupport vs Ascendo AI](https://www.g2.com/compare/ascendo-ai-vs-teamsupport) - [TeamSupport vs Solitics](https://www.g2.com/compare/solitics-vs-teamsupport) - [TeamSupport vs SupportLogic](https://www.g2.com/compare/supportlogic-vs-teamsupport) ### 4. [EverAfter](https://www.g2.com/products/everafter/reviews) By Base **Average Rating:** 4.6/5 **Total Reviews:** 162 Get on the same page with your customer—literally. Create a shared space for you and your customer to work together - so you can shorten customer onboarding, increase adoption and Build long term business relationships. customer success manager's work usually starts when most fairy tales end - taking care of the customers happily ever after. Here at EverAfter we empower customer success teams to do just that. Our secret sauce is our smart widget based hubs that allow you to design personalized workspace for each user type, at every stage of the life-cycle. No-code needed. Reviewers say compared to Eclipse AI, EverAfter is: - More usable - Better at meeting requirements Categories in common with Eclipse AI: [Proactive Customer Retention](https://www.g2.com/categories/proactive-customer-retention) **Compare:** [Eclipse AI vs EverAfter](https://www.g2.com/compare/eclipse-ai-vs-everafter) **Compare EverAfter with other alternatives:** - [EverAfter vs Qualtrics Customer Experience](https://www.g2.com/compare/everafter-vs-qualtrics-customer-experience) - [EverAfter vs Gainsight Customer Success](https://www.g2.com/compare/everafter-vs-gainsight-customer-success) - [EverAfter vs TeamSupport](https://www.g2.com/compare/everafter-vs-teamsupport) - [EverAfter vs Momentum](https://www.g2.com/compare/everafter-vs-momentum-momentum) - [EverAfter vs Hook](https://www.g2.com/compare/everafter-vs-hook-technology) - [EverAfter vs Customerscore.io](https://www.g2.com/compare/customerscore-io-vs-everafter) - [EverAfter vs Ascendo AI](https://www.g2.com/compare/ascendo-ai-vs-everafter) - [EverAfter vs Solitics](https://www.g2.com/compare/everafter-vs-solitics) - [EverAfter vs SupportLogic](https://www.g2.com/compare/everafter-vs-supportlogic) ### 5. [Momentum](https://www.g2.com/products/momentum-momentum/reviews) By Momentum **Average Rating:** 4.6/5 **Total Reviews:** 103 Momentum is a no code deal collaboration platform to build and automate sales workflows. By embedding into existing sales-first tooling, from Slack and Salesforce to Asana and Outreach, Momentum provides revenue teams with the building blocks to operationalize sales motions and improve sales efficiency. Reviewers say compared to Eclipse AI, Momentum is: - Better at meeting requirements - More usable Categories in common with Eclipse AI: [Proactive Customer Retention](https://www.g2.com/categories/proactive-customer-retention) **Compare:** [Eclipse AI vs Momentum](https://www.g2.com/compare/eclipse-ai-vs-momentum-momentum) **Compare Momentum with other alternatives:** - [Momentum vs Qualtrics Customer Experience](https://www.g2.com/compare/momentum-momentum-vs-qualtrics-customer-experience) - [Momentum vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-momentum-momentum) - [Momentum vs TeamSupport](https://www.g2.com/compare/momentum-momentum-vs-teamsupport) - [Momentum vs EverAfter](https://www.g2.com/compare/everafter-vs-momentum-momentum) - [Momentum vs Hook](https://www.g2.com/compare/hook-technology-vs-momentum-momentum) - [Momentum vs Customerscore.io](https://www.g2.com/compare/customerscore-io-vs-momentum-momentum) - [Momentum vs Ascendo AI](https://www.g2.com/compare/ascendo-ai-vs-momentum-momentum) - [Momentum vs Solitics](https://www.g2.com/compare/momentum-momentum-vs-solitics) - [Momentum vs SupportLogic](https://www.g2.com/compare/momentum-momentum-vs-supportlogic) ### 6. [Hook](https://www.g2.com/products/hook-technology/reviews) By Hook **Average Rating:** 4.7/5 **Total Reviews:** 53 Hook's platform uses machine learning to accurately predict revenue growth in your customer base. We identify the accounts most likely to grow or churn and suggest the next-best actions for your team to take to drive revenue. Reviewers say compared to Eclipse AI, Hook is: - More usable - Easier to admin - Easier to do business with Categories in common with Eclipse AI: [Proactive Customer Retention](https://www.g2.com/categories/proactive-customer-retention) **Compare:** [Eclipse AI vs Hook](https://www.g2.com/compare/eclipse-ai-vs-hook-technology) **Compare Hook with other alternatives:** - [Hook vs Qualtrics Customer Experience](https://www.g2.com/compare/hook-technology-vs-qualtrics-customer-experience) - [Hook vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-hook-technology) - [Hook vs TeamSupport](https://www.g2.com/compare/hook-technology-vs-teamsupport) - [Hook vs EverAfter](https://www.g2.com/compare/everafter-vs-hook-technology) - [Hook vs Momentum](https://www.g2.com/compare/hook-technology-vs-momentum-momentum) - [Hook vs Customerscore.io](https://www.g2.com/compare/customerscore-io-vs-hook-technology) - [Hook vs Ascendo AI](https://www.g2.com/compare/ascendo-ai-vs-hook-technology) - [Hook vs Solitics](https://www.g2.com/compare/hook-technology-vs-solitics) - [Hook vs SupportLogic](https://www.g2.com/compare/hook-technology-vs-supportlogic) ### 7. [Customerscore.io](https://www.g2.com/products/customerscore-io/reviews) By Customerscore.io **Average Rating:** 4.8/5 **Total Reviews:** 41 Platform for Customer Success and RevOps managers, designed to help B2B SaaS companies monetize their user base - all on autopilot. Reviewers say compared to Eclipse AI, Customerscore.io is: - More usable - Better at meeting requirements - Easier to set up Categories in common with Eclipse AI: [Proactive Customer Retention](https://www.g2.com/categories/proactive-customer-retention) **Compare:** [Eclipse AI vs Customerscore.io](https://www.g2.com/compare/customerscore-io-vs-eclipse-ai) **Compare Customerscore.io with other alternatives:** - [Customerscore.io vs Qualtrics Customer Experience](https://www.g2.com/compare/customerscore-io-vs-qualtrics-customer-experience) - [Customerscore.io vs Gainsight Customer Success](https://www.g2.com/compare/customerscore-io-vs-gainsight-customer-success) - [Customerscore.io vs TeamSupport](https://www.g2.com/compare/customerscore-io-vs-teamsupport) - [Customerscore.io vs EverAfter](https://www.g2.com/compare/customerscore-io-vs-everafter) - [Customerscore.io vs Momentum](https://www.g2.com/compare/customerscore-io-vs-momentum-momentum) - [Customerscore.io vs Hook](https://www.g2.com/compare/customerscore-io-vs-hook-technology) - [Customerscore.io vs Ascendo AI](https://www.g2.com/compare/ascendo-ai-vs-customerscore-io) - [Customerscore.io vs Solitics](https://www.g2.com/compare/customerscore-io-vs-solitics) - [Customerscore.io vs SupportLogic](https://www.g2.com/compare/customerscore-io-vs-supportlogic) ### 8. [Ascendo AI](https://www.g2.com/products/ascendo-ai/reviews) By Ascendo.AI **Average Rating:** 5.0/5 **Total Reviews:** 27 Ascendo AI's mission is to save and impact lives and experiences together with customer support agents. Ascendo is a complete support Thought engine that helps agents solve issues, detects anomaly, provides knowledge intelligence, manages backlog, makes spares planning smart and delights self service. Reviewers say compared to Eclipse AI, Ascendo AI is: - More usable - Better at meeting requirements - Easier to set up Categories in common with Eclipse AI: [Proactive Customer Retention](https://www.g2.com/categories/proactive-customer-retention) **Compare:** [Eclipse AI vs Ascendo AI](https://www.g2.com/compare/ascendo-ai-vs-eclipse-ai) **Compare Ascendo AI with other alternatives:** - [Ascendo AI vs Qualtrics Customer Experience](https://www.g2.com/compare/ascendo-ai-vs-qualtrics-customer-experience) - [Ascendo AI vs Gainsight Customer Success](https://www.g2.com/compare/ascendo-ai-vs-gainsight-customer-success) - [Ascendo AI vs TeamSupport](https://www.g2.com/compare/ascendo-ai-vs-teamsupport) - [Ascendo AI vs EverAfter](https://www.g2.com/compare/ascendo-ai-vs-everafter) - [Ascendo AI vs Momentum](https://www.g2.com/compare/ascendo-ai-vs-momentum-momentum) - [Ascendo AI vs Hook](https://www.g2.com/compare/ascendo-ai-vs-hook-technology) - [Ascendo AI vs Customerscore.io](https://www.g2.com/compare/ascendo-ai-vs-customerscore-io) - [Ascendo AI vs Solitics](https://www.g2.com/compare/ascendo-ai-vs-solitics) - [Ascendo AI vs SupportLogic](https://www.g2.com/compare/ascendo-ai-vs-supportlogic) ### 9. [Solitics](https://www.g2.com/products/solitics/reviews) By Solitics **Average Rating:** 4.6/5 **Total Reviews:** 29 Solitics is an AI-powered, real-time customer engagement platform that helps iGaming, fintech, trading and banking brands deliver hyper-personalised experiences at scale. By unifying all your customer data across systems, Solitics empowers marketers to launch automated journeys that respond to every interaction in just 1.8 seconds. With built-in Visitor Activation, Customer Retention, Targeted Gamification and Performance Analytics, you can manage the entire lifecycle - from first deposit to long-term loyalty in one platform. Predictive AI makes every interaction smarter, while gamification turns engagement into fun, measurable outcomes. Integration is fast: go live in 45 days with all data sources connected and campaigns already running. The no-code UI gives marketers full control - no dependency on developers, no delays. Solitics turns live data into real-time, personal experiences that drive higher conversion, stronger retention and measurable LTV - helping brands in regulated, fast-moving industries engage smarter and grow faster. Reviewers say compared to Eclipse AI, Solitics is: - Better at meeting requirements Categories in common with Eclipse AI: [Proactive Customer Retention](https://www.g2.com/categories/proactive-customer-retention) **Compare:** [Eclipse AI vs Solitics](https://www.g2.com/compare/eclipse-ai-vs-solitics) **Compare Solitics with other alternatives:** - [Solitics vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-solitics) - [Solitics vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-solitics) - [Solitics vs TeamSupport](https://www.g2.com/compare/solitics-vs-teamsupport) - [Solitics vs EverAfter](https://www.g2.com/compare/everafter-vs-solitics) - [Solitics vs Momentum](https://www.g2.com/compare/momentum-momentum-vs-solitics) - [Solitics vs Hook](https://www.g2.com/compare/hook-technology-vs-solitics) - [Solitics vs Customerscore.io](https://www.g2.com/compare/customerscore-io-vs-solitics) - [Solitics vs Ascendo AI](https://www.g2.com/compare/ascendo-ai-vs-solitics) - [Solitics vs SupportLogic](https://www.g2.com/compare/solitics-vs-supportlogic) ### 10. [SupportLogic](https://www.g2.com/products/supportlogic/reviews) By SupportLogic **Average Rating:** 4.7/5 **Total Reviews:** 25 SupportLogic is a provider of AI (Artificial Intelligence) technology for Support Teams. Leveraging Natural Language Processing (NLP) and Machine Learning (ML) SupportLogic integrates with your CRM of choice to highlight your most pressing customer cases. Our customers see thousands of complex software cases logged through their support portal and SupportLogic allows them to practice a last-in-first out approach by comprehending what's in the ticket and placing the most critical issues in front of the right engineers. With SupportLogic organizations have been able to reduce their monthly escalations by 20% or more while increasing agent productivity by aligning cases with the right expertise. Reviewers say compared to Eclipse AI, SupportLogic is: - More usable - Easier to set up - Easier to do business with Categories in common with Eclipse AI: [Proactive Customer Retention](https://www.g2.com/categories/proactive-customer-retention) **Compare:** [Eclipse AI vs SupportLogic](https://www.g2.com/compare/eclipse-ai-vs-supportlogic) **Compare SupportLogic with other alternatives:** - [SupportLogic vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-supportlogic) - [SupportLogic vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-supportlogic) - [SupportLogic vs TeamSupport](https://www.g2.com/compare/supportlogic-vs-teamsupport) - [SupportLogic vs EverAfter](https://www.g2.com/compare/everafter-vs-supportlogic) - [SupportLogic vs Momentum](https://www.g2.com/compare/momentum-momentum-vs-supportlogic) - [SupportLogic vs Hook](https://www.g2.com/compare/hook-technology-vs-supportlogic) - [SupportLogic vs Customerscore.io](https://www.g2.com/compare/customerscore-io-vs-supportlogic) - [SupportLogic vs Ascendo AI](https://www.g2.com/compare/ascendo-ai-vs-supportlogic) - [SupportLogic vs Solitics](https://www.g2.com/compare/solitics-vs-supportlogic) ## Explore Articles - [Affordable field service software options](https://www.g2.com/discussions/what-are-the-most-affordable-field-service-tools-right-now) - [Recommended sales training and onboarding apps](https://www.g2.com/discussions/recommended-sales-training-and-onboarding-apps) - [Best digital asset management system reviews](https://www.g2.com/discussions/best-digital-asset-management-system-reviews) - [digital signage platforms](https://www.g2.com/discussions/digital-signage-platforms-trying-to-make-a-decision) - [What are the best AI writing software for content creation businesses?](https://www.g2.com/discussions/what-are-the-best-ai-writing-software-for-content-creation-businesses) - [Best tools for employee turnover prediction](https://www.g2.com/discussions/what-are-the-best-tools-for-employee-turnover-prediction) ## Spotlight Categories - [Integration Platform as a Service (iPaaS) Solutions](https://www.g2.com/categories/ipaas) - [Business Continuity Management (BCM) Software Solutions](https://www.g2.com/categories/business-continuity-management-software) - [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa)