eClincher

eClincher

4.7
(258)

eClincher provides a complete and intuitive software solution to efficiently manage social media presence. Key features: publishing, auto posting and recycle content, social inbox, engagement, monitoring, content curation, influencers, advanced analytics, reports, team collaboration, and much more. Integrated with Facebook, Twitter, Instagram, Google+, LinkedIn, Pinterest, YouTube...

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eClincher Features

Social Media Monitoring

Social Measurement

Measure campaigns, brands and products for quantitative metrics such as conversation volume, when conversations are happening and your brand's share of voice.

90%
(Based on 152 reviews)

Sentiment Scoring

Determines whether mentions of your brand are positive, negative or neutral.

89%
(Based on 114 reviews)

Influencer Identification

Identifies who is talking about your brand along with their influence over social communities.

90%
(Based on 120 reviews)

Social Reporting

Access custom reports and dashboards to measure social activity and engagement opportunities. Allows users to export data and graphs into Powerpoints.

90%
(Based on 154 reviews)

Social Listening

92%
(Based on 152 reviews)

Platform Data

Dashboard

Has a centralized dashboard for users to interact with

Not enough data available

Alerts and Notifications

Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise.

Not enough data available

Social Management

Social Analytics

Uncovers customer sentiment identify trends in order to accommodate the customer better.

91%
(Based on 188 reviews)

Social Sharing

Allows the creation, management, and scheduling of content to be shared across social media channels

96%
(Based on 196 reviews)

Social Campaigns

Identifies trends in customer sentiment in response to social media campaigns for the benefit of future campaigns

95%
(Based on 179 reviews)

Social Engagement

Centrally manages social media marketing efforts across all utilized platforms

96%
(Based on 198 reviews)

Social Ads

Manage and optimize ads across social channels

93%
(Based on 129 reviews)

Brand Safety

Monitors and reports on social media activity pertaining to brand names or campaigns in order to identify fraudulent, misleading, or compromising mentions

93%
(Based on 148 reviews)

Posting

Scheduling

Optimizes scheduling and posting of content across social media channels

98%
(Based on 146 reviews)

Automation

Automates publishing of and responses to social media content

96%
(Based on 143 reviews)

Process

Mentions

Scours various channels for brand mentions to proactively seek reparative communications.

Not enough data available

Tickets

Creates and assigns support tickets, scheduling them in a timely manner.

Not enough data available

Macros

Allows administrators to create templated responses to frequently asked questions.

Not enough data available

Collaboration

Allows employees to communicate and collaborate on the problem solving journey.

Not enough data available

Platform Monitoring

Sentiment Scoring

Determines whether mentions of your brand are positive, negative or neutral.

Not enough data available

Filtering

Allows users to filter hashtags based on interest.

Not enough data available

Reports & Dashboards

Competitor Analysis

Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere.

91%
(Based on 115 reviews)

Follower Analysis

Analyzes and illustrates follower information such as demographics, location, purchase intent, etc.

91%
(Based on 127 reviews)

Content Engagement Analysis

Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience.

91%
(Based on 135 reviews)

Influencer Identification

Finds and highlights the followers with the largest and most influential followings of their own to tap into as potential brand advocates.

91%
(Based on 112 reviews)

Paid Campaign Tracking

Tracks and measures the success of paid advertising initiatives run on social media sites.

91%
(Based on 103 reviews)

Attribution

Able to track click path of users that come to your site via social campaigns and if they convert to customers.

90%
(Based on 107 reviews)

Report Customizability

Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool.

89%
(Based on 136 reviews)

Report Exporting

Allows users to export reports from the product into an .xsl, .csv, or .pdf file.

90%
(Based on 143 reviews)

Analysis

Business Intelligence

Correlates social media data with business intelligence to better business operations

93%
(Based on 123 reviews)

Customizable Dashboards

Customizes dashboards to report the most necessary social media metrics

89%
(Based on 126 reviews)

Channels

Email

Connects employees with customers through an email solution.

Not enough data available

Social

Connects employees with customers through a social media solution.

Not enough data available

Live Chat

Connects employees with customers through a live chat solution.

Not enough data available

Phone

Connects employees with customers through a calling solution.

Not enough data available

Text

Connects employees with customers through a text message solution.

Not enough data available

Platform Performance

Reporting

Provides pre-built or customizable performance reports

Not enough data available

Platform

Internationalization

Allows marketer to use platform in different langauges and includes ad units on websites from around the world

95%
(Based on 98 reviews)

User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

93%
(Based on 143 reviews)

Scalability

Allows marketer to add, track, and measure a multitude of social media accounts.

95%
(Based on 141 reviews)

Performance and Reliability

Software is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

92%
(Based on 157 reviews)

API / Integrations

Application Programming Interface—Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

93%
(Based on 113 reviews)

Reporting

Monitoring

Monitors a variety of social media channels to uncover relevant content

93%
(Based on 134 reviews)

Reporting

Reports and measures campaign efforts across a variety of social media channels

93%
(Based on 132 reviews)

Analytics Filters

Offers filters to sift through published and promoted data

92%
(Based on 123 reviews)

Competitive Intelligence

Uncovers social media performance and insights of other businesses

91%
(Based on 113 reviews)

Keyword Setup

Allows user to search for specific keywords to measure social impact

93%
(Based on 109 reviews)

Insight

Surveys

Provides opportunity for customers to give feedback through a survey.

Not enough data available

Reporting

Enables administrators to create customized reports reflecting customer satisfaction.

Not enough data available

Visitor Activity

Allows administrators to track visitor activity to understand the research that was done before turning to customer service.

Not enough data available

Help Desk

Provides a knowledge base or other support channel for disparate team members to work together and provide cohesive solutions.

Not enough data available

Reports & Dashboards

Data Exporting

Allows users to export reports from the product into an .xsl, .csv, or .pdf file.

Not enough data available

Virality Mapping

Allows users to view viral hashtags in real-time.

Not enough data available

Audience Engagement Analysis

Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience.

Not enough data available

Influencer Marketing

Influencer Identification

Identifies who is talking about your brand along with their influence over social communities.

Not enough data available

eClincher
4.7
(258)