Eclincher Features

Reports on the performance of social media posts and campaigns. 276 reviewers of Eclincher have provided feedback on this feature.

Based on 286 Eclincher reviews. Allows the creation, management, and scheduling of content to be shared across social media channels.

Identifies trends in social media campaigns, such as optimal posting times, to improve performance. This feature was mentioned in 254 Eclincher reviews.

Centrally manages social media content and conversations across multiple social channels. This feature was mentioned in 282 Eclincher reviews.

Provides features for managing and optimizing paid advertisements across social channels. This feature was mentioned in 188 Eclincher reviews.

As reported in 69 Eclincher reviews. Allows for categorizing or grouping individual posts to streamline social media marketing campaigns.

Monitor hashtags, their trends, and analytics across all social media platforms

As reported in 188 Eclincher reviews. Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool.

Based on 193 Eclincher reviews. Allows users to export reports from the product into an .xsl, .csv, or .pdf file.

Based on 186 Eclincher reviews. Allows marketer to add, track, and measure a multitude of social media accounts.

As reported in 32 Eclincher reviews. Offers a white labeling service for agencies or resellers to customize platform branding.

As reported in 160 Eclincher reviews. Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere.

Analyzes and illustrates follower information such as demographics, location, interests, etc. 173 reviewers of Eclincher have provided feedback on this feature.

Based on 188 Eclincher reviews. Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience.

As reported in 137 Eclincher reviews. Tracks and measures the success of paid advertising initiatives run on social media sites.

Ties social activity to business results such as leads, conversions, and sales. 143 reviewers of Eclincher have provided feedback on this feature.

Analyzes the performance of hashtags and identifies popular or trending hashtags. This feature was mentioned in 40 Eclincher reviews.

As reported in 37 Eclincher reviews. Uses AI to accurately assess the sentiment of social media content based on keywords and phrases.

Scours various channels for brand mentions to proactively seek reparative communications. 36 reviewers of Eclincher have provided feedback on this feature.

Creates and assigns support tickets, scheduling them in a timely manner. 31 reviewers of Eclincher have provided feedback on this feature.

Based on 25 Eclincher reviews. Allows administrators to create templated responses to frequently asked questions.

Ability to connect agents with customers through Live Chat.

Based on 41 Eclincher reviews. Connects employees with customers through a social media solution.

Ability to connect agents with customers through email.

Ability to connect agents with customers through text message solution.

Provides opportunity for customers to give feedback through a survey. 27 reviewers of Eclincher have provided feedback on this feature.

Enables administrators to create customized reports reflecting customer satisfaction. 37 reviewers of Eclincher have provided feedback on this feature.

Based on 35 Eclincher reviews. Allows administrators to track visitor activity to understand the research that was done before turning to customer service.

Provides a knowledge base or other support channel for disparate team members to work together and provide cohesive solutions. 39 reviewers of Eclincher have provided feedback on this feature.

Based on 98 Eclincher reviews. Enables users to visualize all scheduled social campaigns and content in a timeline or calendar.

Based on 83 Eclincher reviews. Allows users to upload and publish brand content from a shared library.

Collects all customer messages and inquiries from multiple social channels and delivers them to a unified inbox. 87 reviewers of Eclincher have provided feedback on this feature.

As reported in 77 Eclincher reviews. Automates the content approval process to ensure social posts are approved by managers or clients before publishing.

Allows administrators to assign permissions for different users or teams to access certain platform features. 88 reviewers of Eclincher have provided feedback on this feature.

As reported in 76 Eclincher reviews. Provides features for creating or editing social media assets.

Measure campaigns, brands, and products for quantitative metrics such as conversation volume, when conversations are happening, and your brand's share of voice. This feature was mentioned in 199 Eclincher reviews.

Identifies who is talking about your brand along with their influence over social communities. 152 reviewers of Eclincher have provided feedback on this feature.

Monitors social media channels for brand mentions and reports on the quality and quantity of conversations about a brand or product. This feature was mentioned in 30 Eclincher reviews.

Based on 31 Eclincher reviews. Provides features for monitoring multiple keywords, topics, or hashtags, with the ability to increase the number of terms being tracked.

As reported in 29 Eclincher reviews. Identifies and analyzes trends in topics, hashtags, or audiences to help brands anticipate changes in consumer attitudes.

As reported in 30 Eclincher reviews. Allows users to monitor conversations about competitors and measure performance against them.

As reported in 156 Eclincher reviews. Determines whether mentions of your brand are positive, negative or neutral.

Based on 198 Eclincher reviews. Access custom reports and dashboards to measure social activity and engagement opportunities. Allows users to export data and graphs into various formats.

As reported in 34 Eclincher reviews. Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise.

Based on 32 Eclincher reviews. Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group social listening data.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives