# Top 10 E-Commerce CRM Software Alternatives & Competitors **Average Rating:** 3.0/5 **Total Number of Reviews:** 3 If you are considering E-Commerce CRM Software, you may also want to investigate similar alternatives or competitors to find the best solution. CRM Software is a widely used technology, and many people are seeking quick, popular software solutions with social collaboration features, ai text generation, and social network integration. Other important factors to consider when researching alternatives to E-Commerce CRM Software include ease of use and reliability. The best overall E-Commerce CRM Software alternative is Webgility. Other similar apps like E-Commerce CRM Software are QuickBooks Online, Feedonomics, Agentforce Sales (formerly Salesforce Sales Cloud), and ActiveCampaign. E-Commerce CRM Software alternatives can be found in [CRM Software](https://www.g2.com/categories/crm) but may also be in [Multichannel Retail Software](https://www.g2.com/categories/multichannel-retail) or [Accounting Software](https://www.g2.com/categories/accounting). ## Best Paid & Free Alternatives to E-Commerce CRM Software - [Webgility](https://www.g2.com/products/webgility/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Feedonomics](https://www.g2.com/products/feedonomics/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Instantly](https://www.g2.com/products/instantly/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Top 10 Alternatives to E-Commerce CRM Software Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how E-Commerce CRM Software stacks up to the competition, check reviews from current & previous users in industries like Apparel & Fashion and Health, Wellness and Fitness, and find the best product for your business. ### 1. [Webgility](https://www.g2.com/products/webgility/reviews) By Webgility **Average Rating:** 4.6/5 **Total Reviews:** 377 Run your online retail company from a single location. Webgility integrates with more than 70 e-commerce channels, platforms, and business systems. Categories in common with E-Commerce CRM Software: [Inventory Control](https://www.g2.com/categories/inventory-control-software), [Multichannel Retail](https://www.g2.com/categories/multichannel-retail), [Order Management](https://www.g2.com/categories/order-management) **Compare:** [E-Commerce CRM Software vs Webgility](https://www.g2.com/compare/e-commerce-crm-software-vs-webgility) **Compare Webgility with other alternatives:** - [Webgility vs QuickBooks Online](https://www.g2.com/compare/quickbooks-online-vs-webgility) - [Webgility vs Feedonomics](https://www.g2.com/compare/feedonomics-vs-webgility) - [Webgility vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-webgility) - [Webgility vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-webgility) - [Webgility vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-webgility) - [Webgility vs NetSuite](https://www.g2.com/compare/oracle-netsuite-vs-webgility) - [Webgility vs Instantly](https://www.g2.com/compare/instantly-vs-webgility) - [Webgility vs Pipedrive](https://www.g2.com/compare/pipedrive-vs-webgility) - [Webgility vs Zoho CRM](https://www.g2.com/compare/webgility-vs-zoho-crm) ### 2. [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) By Intuit **Average Rating:** 4.0/5 **Total Reviews:** 3,845 Easy Online Accounting to Organize Your Finances in One Place Categories in common with E-Commerce CRM Software: [Inventory Control](https://www.g2.com/categories/inventory-control-software), [Order Management](https://www.g2.com/categories/order-management) **Compare:** [E-Commerce CRM Software vs QuickBooks Online](https://www.g2.com/compare/e-commerce-crm-software-vs-quickbooks-online) **Compare QuickBooks Online with other alternatives:** - [QuickBooks Online vs Webgility](https://www.g2.com/compare/quickbooks-online-vs-webgility) - [QuickBooks Online vs Feedonomics](https://www.g2.com/compare/feedonomics-vs-quickbooks-online) - [QuickBooks Online vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-quickbooks-online) - [QuickBooks Online vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-quickbooks-online) - [QuickBooks Online vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-quickbooks-online) - [QuickBooks Online vs NetSuite](https://www.g2.com/compare/oracle-netsuite-vs-quickbooks-online) - [QuickBooks Online vs Instantly](https://www.g2.com/compare/instantly-vs-quickbooks-online) - [QuickBooks Online vs Pipedrive](https://www.g2.com/compare/pipedrive-vs-quickbooks-online) - [QuickBooks Online vs Zoho CRM](https://www.g2.com/compare/quickbooks-online-vs-zoho-crm) ### 3. [Feedonomics](https://www.g2.com/products/feedonomics/reviews) By Commerce **Average Rating:** 4.4/5 **Total Reviews:** 376 With its leading data feed management platform, Feedonomics helps brands and retailers optimize and list their product catalogs on hundreds of ecommerce shopping destinations around the world. Categories in common with E-Commerce CRM Software: [Multichannel Retail](https://www.g2.com/categories/multichannel-retail), [Omnichannel Commerce](https://www.g2.com/categories/omnichannel-commerce) **Compare:** [E-Commerce CRM Software vs Feedonomics](https://www.g2.com/compare/e-commerce-crm-software-vs-feedonomics) **Compare Feedonomics with other alternatives:** - [Feedonomics vs Webgility](https://www.g2.com/compare/feedonomics-vs-webgility) - [Feedonomics vs QuickBooks Online](https://www.g2.com/compare/feedonomics-vs-quickbooks-online) - [Feedonomics vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-feedonomics) - [Feedonomics vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-feedonomics) - [Feedonomics vs HubSpot Sales Hub](https://www.g2.com/compare/feedonomics-vs-hubspot-sales-hub) - [Feedonomics vs NetSuite](https://www.g2.com/compare/feedonomics-vs-oracle-netsuite) - [Feedonomics vs Instantly](https://www.g2.com/compare/feedonomics-vs-instantly) - [Feedonomics vs Pipedrive](https://www.g2.com/compare/feedonomics-vs-pipedrive) - [Feedonomics vs Zoho CRM](https://www.g2.com/compare/feedonomics-vs-zoho-crm) ### 4. [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) By Salesforce **Average Rating:** 4.4/5 **Total Reviews:** 25,836 Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud. Categories in common with E-Commerce CRM Software: [CRM](https://www.g2.com/categories/crm) **Compare:** [E-Commerce CRM Software vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-e-commerce-crm-software) **Compare Agentforce Sales (formerly Salesforce Sales Cloud) with other alternatives:** - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Webgility](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-webgility) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs QuickBooks Online](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-quickbooks-online) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Feedonomics](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-feedonomics) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-agentforce-sales-formerly-salesforce-sales-cloud) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs HubSpot Sales Hub](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs NetSuite](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-oracle-netsuite) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Instantly](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-instantly) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Pipedrive](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pipedrive) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Zoho CRM](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm) ### 5. [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) By ActiveCampaign **Average Rating:** 4.4/5 **Total Reviews:** 14,702 ActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can create deeper automations than the competition, faster. Categories in common with E-Commerce CRM Software: [CRM](https://www.g2.com/categories/crm) **Compare:** [E-Commerce CRM Software vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-e-commerce-crm-software) **Compare ActiveCampaign with other alternatives:** - [ActiveCampaign vs Webgility](https://www.g2.com/compare/activecampaign-vs-webgility) - [ActiveCampaign vs QuickBooks Online](https://www.g2.com/compare/activecampaign-vs-quickbooks-online) - [ActiveCampaign vs Feedonomics](https://www.g2.com/compare/activecampaign-vs-feedonomics) - [ActiveCampaign vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/activecampaign-vs-agentforce-sales-formerly-salesforce-sales-cloud) - [ActiveCampaign vs HubSpot Sales Hub](https://www.g2.com/compare/activecampaign-vs-hubspot-sales-hub) - [ActiveCampaign vs NetSuite](https://www.g2.com/compare/activecampaign-vs-oracle-netsuite) - [ActiveCampaign vs Instantly](https://www.g2.com/compare/activecampaign-vs-instantly) - [ActiveCampaign vs Pipedrive](https://www.g2.com/compare/activecampaign-vs-pipedrive) - [ActiveCampaign vs Zoho CRM](https://www.g2.com/compare/activecampaign-vs-zoho-crm) ### 6. [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) By HubSpot **Average Rating:** 4.4/5 **Total Reviews:** 13,849 Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity. Categories in common with E-Commerce CRM Software: [CRM](https://www.g2.com/categories/crm) **Compare:** [E-Commerce CRM Software vs HubSpot Sales Hub](https://www.g2.com/compare/e-commerce-crm-software-vs-hubspot-sales-hub) **Compare HubSpot Sales Hub with other alternatives:** - [HubSpot Sales Hub vs Webgility](https://www.g2.com/compare/hubspot-sales-hub-vs-webgility) - [HubSpot Sales Hub vs QuickBooks Online](https://www.g2.com/compare/hubspot-sales-hub-vs-quickbooks-online) - [HubSpot Sales Hub vs Feedonomics](https://www.g2.com/compare/feedonomics-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs NetSuite](https://www.g2.com/compare/hubspot-sales-hub-vs-oracle-netsuite) - [HubSpot Sales Hub vs Instantly](https://www.g2.com/compare/hubspot-sales-hub-vs-instantly) - [HubSpot Sales Hub vs Pipedrive](https://www.g2.com/compare/hubspot-sales-hub-vs-pipedrive) - [HubSpot Sales Hub vs Zoho CRM](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm) ### 7. [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) By Oracle **Average Rating:** 4.1/5 **Total Reviews:** 4,839 NetSuite is a cloud ERP solution, providing a suite of applications, from accounting and financial planning, to warehouse management, ecommerce, inventory management and beyond. Categories in common with E-Commerce CRM Software: [CRM](https://www.g2.com/categories/crm) **Compare:** [E-Commerce CRM Software vs NetSuite](https://www.g2.com/compare/e-commerce-crm-software-vs-oracle-netsuite) **Compare NetSuite with other alternatives:** - [NetSuite vs Webgility](https://www.g2.com/compare/oracle-netsuite-vs-webgility) - [NetSuite vs QuickBooks Online](https://www.g2.com/compare/oracle-netsuite-vs-quickbooks-online) - [NetSuite vs Feedonomics](https://www.g2.com/compare/feedonomics-vs-oracle-netsuite) - [NetSuite vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-oracle-netsuite) - [NetSuite vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-oracle-netsuite) - [NetSuite vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-oracle-netsuite) - [NetSuite vs Instantly](https://www.g2.com/compare/instantly-vs-oracle-netsuite) - [NetSuite vs Pipedrive](https://www.g2.com/compare/oracle-netsuite-vs-pipedrive) - [NetSuite vs Zoho CRM](https://www.g2.com/compare/oracle-netsuite-vs-zoho-crm) ### 8. [Instantly](https://www.g2.com/products/instantly/reviews) By Instantly **Average Rating:** 4.8/5 **Total Reviews:** 4,121 Instantly Helps Automate Your B2B Email Outreach Forever. Categories in common with E-Commerce CRM Software: [CRM](https://www.g2.com/categories/crm) **Compare:** [E-Commerce CRM Software vs Instantly](https://www.g2.com/compare/e-commerce-crm-software-vs-instantly) **Compare Instantly with other alternatives:** - [Instantly vs Webgility](https://www.g2.com/compare/instantly-vs-webgility) - [Instantly vs QuickBooks Online](https://www.g2.com/compare/instantly-vs-quickbooks-online) - [Instantly vs Feedonomics](https://www.g2.com/compare/feedonomics-vs-instantly) - [Instantly vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-instantly) - [Instantly vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-instantly) - [Instantly vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-instantly) - [Instantly vs NetSuite](https://www.g2.com/compare/instantly-vs-oracle-netsuite) - [Instantly vs Pipedrive](https://www.g2.com/compare/instantly-vs-pipedrive) - [Instantly vs Zoho CRM](https://www.g2.com/compare/instantly-vs-zoho-crm) ### 9. [Pipedrive](https://www.g2.com/products/pipedrive/reviews) By Pipedrive **Average Rating:** 4.3/5 **Total Reviews:** 3,075 Pipedrive is a web-based sales CRM software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process so they can focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite their sales tasks in one workspace. And with AI-powered features that offer personalized tips, winning and renewing deals has never been easier. Categories in common with E-Commerce CRM Software: [CRM](https://www.g2.com/categories/crm) **Compare:** [E-Commerce CRM Software vs Pipedrive](https://www.g2.com/compare/e-commerce-crm-software-vs-pipedrive) **Compare Pipedrive with other alternatives:** - [Pipedrive vs Webgility](https://www.g2.com/compare/pipedrive-vs-webgility) - [Pipedrive vs QuickBooks Online](https://www.g2.com/compare/pipedrive-vs-quickbooks-online) - [Pipedrive vs Feedonomics](https://www.g2.com/compare/feedonomics-vs-pipedrive) - [Pipedrive vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pipedrive) - [Pipedrive vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-pipedrive) - [Pipedrive vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-pipedrive) - [Pipedrive vs NetSuite](https://www.g2.com/compare/oracle-netsuite-vs-pipedrive) - [Pipedrive vs Instantly](https://www.g2.com/compare/instantly-vs-pipedrive) - [Pipedrive vs Zoho CRM](https://www.g2.com/compare/pipedrive-vs-zoho-crm) ### 10. [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) By Zoho **Average Rating:** 4.1/5 **Total Reviews:** 2,932 Zoho CRM helps you to attract, retain, delight customers and grow your company into a customer-focused organization. Categories in common with E-Commerce CRM Software: [CRM](https://www.g2.com/categories/crm) **Compare:** [E-Commerce CRM Software vs Zoho CRM](https://www.g2.com/compare/e-commerce-crm-software-vs-zoho-crm) **Compare Zoho CRM with other alternatives:** - [Zoho CRM vs Webgility](https://www.g2.com/compare/webgility-vs-zoho-crm) - [Zoho CRM vs QuickBooks Online](https://www.g2.com/compare/quickbooks-online-vs-zoho-crm) - [Zoho CRM vs Feedonomics](https://www.g2.com/compare/feedonomics-vs-zoho-crm) - [Zoho CRM vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm) - [Zoho CRM vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-zoho-crm) - [Zoho CRM vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm) - [Zoho CRM vs NetSuite](https://www.g2.com/compare/oracle-netsuite-vs-zoho-crm) - [Zoho CRM vs Instantly](https://www.g2.com/compare/instantly-vs-zoho-crm) - [Zoho CRM vs Pipedrive](https://www.g2.com/compare/pipedrive-vs-zoho-crm) --- ## E-Commerce CRM Software Alternatives FAQs ### What are the best alternatives to E-Commerce CRM Software? The best alternatives to E-Commerce CRM Software include [Webgility](https://www.g2.com/products/webgility/reviews) with a 4.6-star rating across 377 reviews, [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) rated 4.0 stars from 3,831 reviews, [Feedonomics](https://www.g2.com/products/feedonomics/reviews) with a 4.4-star rating from 376 reviews, and [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) (formerly Salesforce Sales Cloud) rated 4.4 stars with 25,825 reviews. These alternatives offer higher user satisfaction and broader adoption compared to E-Commerce CRM Software's 3.0-star rating from 3 reviews. ### How does E-Commerce CRM Software compare to Webgility? According to G2, [E-Commerce CRM Software](https://www.g2.com/products/e-commerce-crm-software/reviews) holds an average rating of 3.0/5 based on 3 reviews, whereas [Webgility](https://www.g2.com/products/webgility/reviews) boasts a significantly higher average rating of 4.6/5 from 377 reviews. Webgility outperforms E-Commerce CRM Software across multiple reviewer-rated dimensions, including meeting requirements, usability, ease of setup, ease of administration, support, and ease of doing business. Users of E-Commerce CRM Software praise its inventory management, stock tracking, and order management features but report challenges with complex navigation, overwhelming interface, and inadequate reporting. In contrast, Webgility users highlight its excellent customer support (22 mentions), ease of use (21 mentions), automation (12 mentions), seamless integrations (13 mentions), and time-saving capabilities (12 mentions). While Webgility has some reported syncing and setup issues, the overall sentiment is strongly positive, emphasizing its user-friendly interface and robust onboarding process. This data indicates that Webgility provides a more comprehensive, user-friendly, and well-supported solution compared to E-Commerce CRM Software. ### Why do users choose Webgility over E-Commerce CRM Software? Users choose [Webgility](https://www.g2.com/products/webgility/reviews) over E-Commerce CRM Software primarily due to its superior customer support, which is praised in 22 reviews, and its ease of use, noted in 21 reviews. Webgility’s automation features and seamless integrations with platforms like QuickBooks reduce manual workload and save significant time, as highlighted in 12 reviews each. The onboarding process and knowledgeable support staff receive frequent commendations, contributing to smoother implementation and ongoing assistance. Additionally, Webgility’s higher scores in ease of setup (8.3), ease of administration (8.5), and support (9.0) reflect a more user-friendly and manageable experience. Users also appreciate Webgility’s ability to automate order syncing and inventory management, which enhances operational efficiency. These factors collectively drive user preference for Webgility, as it delivers a more reliable, efficient, and supported e-commerce accounting integration solution compared to E-Commerce CRM Software. ### Which CRM tools do reviewers recommend instead of E-Commerce CRM Software? Reviewers recommend [Webgility](https://www.g2.com/products/webgility/reviews) for its seamless integration with QuickBooks and Shopify, outstanding customer support, and automation features that save significant time on order and inventory management. With 22 mentions of excellent customer support and 21 mentions of ease of use, it stands out for simplifying ecommerce accounting workflows. [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) is favored for its cloud-based accounting capabilities, ease of use (222 mentions), extensive integrations (65 mentions), and robust reporting tools (58 mentions). It centralizes invoicing, expense tracking, and financial reporting, making it a comprehensive solution for small businesses. [Feedonomics](https://www.g2.com/products/feedonomics/reviews) is praised for its powerful product feed management and optimization across multiple ecommerce channels, with 39 mentions of customer support and 32 mentions of ease of use. Its full-service approach and automation reduce manual feed management efforts. [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) is highly recommended for its comprehensive sales platform combining AI, data, and CRM capabilities. With 3,167 mentions of features and 2,065 mentions of ease of use, it offers advanced automation, lead management, and customizable dashboards that improve sales productivity and pipeline visibility. 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