# Top 10 Directions CRM Alternatives & Competitors **Average Rating:** 4.0/5 **Total Number of Reviews:** 1 If you are considering Directions CRM, you may also want to investigate similar alternatives or competitors to find the best solution. CRM Software is a widely used technology, and many people are seeking easily administered, reliable software solutions with social collaboration features, ai text generation, and social network integration. Other important factors to consider when researching alternatives to Directions CRM include reliability and ease of use. The best overall Directions CRM alternative is Agentforce Sales (formerly Salesforce Sales Cloud). Other similar apps like Directions CRM are ActiveCampaign, HubSpot Sales Hub, NetSuite, and Instantly. Directions CRM alternatives can be found in [CRM Software](https://www.g2.com/categories/crm) but may also be in [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) or [ERP Systems](https://www.g2.com/categories/erp-systems). ## Best Paid & Free Alternatives to Directions CRM - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Instantly](https://www.g2.com/products/instantly/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - [Close](https://www.g2.com/products/close/reviews) - [Thryv](https://www.g2.com/products/thryv/reviews) ## Top 10 Alternatives to Directions CRM Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Directions CRM stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, and find the best product for your business. ### 1. [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) By Salesforce **Average Rating:** 4.4/5 **Total Reviews:** 25,842 Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud. Categories in common with Directions CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Directions CRM vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-directions-crm) **Compare Agentforce Sales (formerly Salesforce Sales Cloud) with other alternatives:** - [Agentforce Sales (formerly Salesforce Sales Cloud) vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-agentforce-sales-formerly-salesforce-sales-cloud) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs HubSpot Sales Hub](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs NetSuite](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-oracle-netsuite) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Instantly](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-instantly) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Pipedrive](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pipedrive) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Zoho CRM](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Brevo Marketing Platform](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-brevo-marketing-platform) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Close](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-close) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Thryv](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-thryv) ### 2. [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) By ActiveCampaign **Average Rating:** 4.4/5 **Total Reviews:** 14,702 ActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can create deeper automations than the competition, faster. Categories in common with Directions CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Directions CRM vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-directions-crm) **Compare ActiveCampaign with other alternatives:** - [ActiveCampaign vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/activecampaign-vs-agentforce-sales-formerly-salesforce-sales-cloud) - [ActiveCampaign vs HubSpot Sales Hub](https://www.g2.com/compare/activecampaign-vs-hubspot-sales-hub) - [ActiveCampaign vs NetSuite](https://www.g2.com/compare/activecampaign-vs-oracle-netsuite) - [ActiveCampaign vs Instantly](https://www.g2.com/compare/activecampaign-vs-instantly) - [ActiveCampaign vs Pipedrive](https://www.g2.com/compare/activecampaign-vs-pipedrive) - [ActiveCampaign vs Zoho CRM](https://www.g2.com/compare/activecampaign-vs-zoho-crm) - [ActiveCampaign vs Brevo Marketing Platform](https://www.g2.com/compare/activecampaign-vs-brevo-marketing-platform) - [ActiveCampaign vs Close](https://www.g2.com/compare/activecampaign-vs-close) - [ActiveCampaign vs Thryv](https://www.g2.com/compare/activecampaign-vs-thryv) ### 3. [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) By HubSpot **Average Rating:** 4.4/5 **Total Reviews:** 13,856 Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity. Categories in common with Directions CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Directions CRM vs HubSpot Sales Hub](https://www.g2.com/compare/directions-crm-vs-hubspot-sales-hub) **Compare HubSpot Sales Hub with other alternatives:** - [HubSpot Sales Hub vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs NetSuite](https://www.g2.com/compare/hubspot-sales-hub-vs-oracle-netsuite) - [HubSpot Sales Hub vs Instantly](https://www.g2.com/compare/hubspot-sales-hub-vs-instantly) - [HubSpot Sales Hub vs Pipedrive](https://www.g2.com/compare/hubspot-sales-hub-vs-pipedrive) - [HubSpot Sales Hub vs Zoho CRM](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm) - [HubSpot Sales Hub vs Brevo Marketing Platform](https://www.g2.com/compare/brevo-marketing-platform-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Close](https://www.g2.com/compare/close-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Thryv](https://www.g2.com/compare/hubspot-sales-hub-vs-thryv) ### 4. [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) By Oracle **Average Rating:** 4.1/5 **Total Reviews:** 4,845 NetSuite is a cloud ERP solution, providing a suite of applications, from accounting and financial planning, to warehouse management, ecommerce, inventory management and beyond. Categories in common with Directions CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Directions CRM vs NetSuite](https://www.g2.com/compare/directions-crm-vs-oracle-netsuite) **Compare NetSuite with other alternatives:** - [NetSuite vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-oracle-netsuite) - [NetSuite vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-oracle-netsuite) - [NetSuite vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-oracle-netsuite) - [NetSuite vs Instantly](https://www.g2.com/compare/instantly-vs-oracle-netsuite) - [NetSuite vs Pipedrive](https://www.g2.com/compare/oracle-netsuite-vs-pipedrive) - [NetSuite vs Zoho CRM](https://www.g2.com/compare/oracle-netsuite-vs-zoho-crm) - [NetSuite vs Brevo Marketing Platform](https://www.g2.com/compare/brevo-marketing-platform-vs-oracle-netsuite) - [NetSuite vs Close](https://www.g2.com/compare/close-vs-oracle-netsuite) - [NetSuite vs Thryv](https://www.g2.com/compare/oracle-netsuite-vs-thryv) ### 5. [Instantly](https://www.g2.com/products/instantly/reviews) By Instantly **Average Rating:** 4.8/5 **Total Reviews:** 4,124 Instantly Helps Automate Your B2B Email Outreach Forever. Categories in common with Directions CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Directions CRM vs Instantly](https://www.g2.com/compare/directions-crm-vs-instantly) **Compare Instantly with other alternatives:** - [Instantly vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-instantly) - [Instantly vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-instantly) - [Instantly vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-instantly) - [Instantly vs NetSuite](https://www.g2.com/compare/instantly-vs-oracle-netsuite) - [Instantly vs Pipedrive](https://www.g2.com/compare/instantly-vs-pipedrive) - [Instantly vs Zoho CRM](https://www.g2.com/compare/instantly-vs-zoho-crm) - [Instantly vs Brevo Marketing Platform](https://www.g2.com/compare/brevo-marketing-platform-vs-instantly) - [Instantly vs Close](https://www.g2.com/compare/close-vs-instantly) - [Instantly vs Thryv](https://www.g2.com/compare/instantly-vs-thryv) ### 6. [Pipedrive](https://www.g2.com/products/pipedrive/reviews) By Pipedrive **Average Rating:** 4.3/5 **Total Reviews:** 3,081 Pipedrive is a web-based sales CRM software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process so they can focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite their sales tasks in one workspace. And with AI-powered features that offer personalized tips, winning and renewing deals has never been easier. Categories in common with Directions CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Directions CRM vs Pipedrive](https://www.g2.com/compare/directions-crm-vs-pipedrive) **Compare Pipedrive with other alternatives:** - [Pipedrive vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pipedrive) - [Pipedrive vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-pipedrive) - [Pipedrive vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-pipedrive) - [Pipedrive vs NetSuite](https://www.g2.com/compare/oracle-netsuite-vs-pipedrive) - [Pipedrive vs Instantly](https://www.g2.com/compare/instantly-vs-pipedrive) - [Pipedrive vs Zoho CRM](https://www.g2.com/compare/pipedrive-vs-zoho-crm) - [Pipedrive vs Brevo Marketing Platform](https://www.g2.com/compare/brevo-marketing-platform-vs-pipedrive) - [Pipedrive vs Close](https://www.g2.com/compare/close-vs-pipedrive) - [Pipedrive vs Thryv](https://www.g2.com/compare/pipedrive-vs-thryv) ### 7. [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) By Zoho **Average Rating:** 4.1/5 **Total Reviews:** 2,937 Zoho CRM helps you to attract, retain, delight customers and grow your company into a customer-focused organization. Categories in common with Directions CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Directions CRM vs Zoho CRM](https://www.g2.com/compare/directions-crm-vs-zoho-crm) **Compare Zoho CRM with other alternatives:** - [Zoho CRM vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm) - [Zoho CRM vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-zoho-crm) - [Zoho CRM vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm) - [Zoho CRM vs NetSuite](https://www.g2.com/compare/oracle-netsuite-vs-zoho-crm) - [Zoho CRM vs Instantly](https://www.g2.com/compare/instantly-vs-zoho-crm) - [Zoho CRM vs Pipedrive](https://www.g2.com/compare/pipedrive-vs-zoho-crm) - [Zoho CRM vs Brevo Marketing Platform](https://www.g2.com/compare/brevo-marketing-platform-vs-zoho-crm) - [Zoho CRM vs Close](https://www.g2.com/compare/close-vs-zoho-crm) - [Zoho CRM vs Thryv](https://www.g2.com/compare/thryv-vs-zoho-crm) ### 8. [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) By Brevo **Average Rating:** 4.5/5 **Total Reviews:** 2,574 Easily manage your marketing campaigns, transactional emails, and SMS messages all in one simple and powerful platform. Categories in common with Directions CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Directions CRM vs Brevo Marketing Platform](https://www.g2.com/compare/brevo-marketing-platform-vs-directions-crm) **Compare Brevo Marketing Platform with other alternatives:** - [Brevo Marketing Platform vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-brevo-marketing-platform) - [Brevo Marketing Platform vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-brevo-marketing-platform) - [Brevo Marketing Platform vs HubSpot Sales Hub](https://www.g2.com/compare/brevo-marketing-platform-vs-hubspot-sales-hub) - [Brevo Marketing Platform vs NetSuite](https://www.g2.com/compare/brevo-marketing-platform-vs-oracle-netsuite) - [Brevo Marketing Platform vs Instantly](https://www.g2.com/compare/brevo-marketing-platform-vs-instantly) - [Brevo Marketing Platform vs Pipedrive](https://www.g2.com/compare/brevo-marketing-platform-vs-pipedrive) - [Brevo Marketing Platform vs Zoho CRM](https://www.g2.com/compare/brevo-marketing-platform-vs-zoho-crm) - [Brevo Marketing Platform vs Close](https://www.g2.com/compare/brevo-marketing-platform-vs-close) - [Brevo Marketing Platform vs Thryv](https://www.g2.com/compare/brevo-marketing-platform-vs-thryv) ### 9. [Close](https://www.g2.com/products/close/reviews) By Close **Average Rating:** 4.7/5 **Total Reviews:** 2,045 Close is an all-in-one sales CRM designed to increase sales productivity for sales teams. With built-in calling, email, SMS, and more, sales teams are able to close more deals and make more sales—all without manual data entry! Categories in common with Directions CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Directions CRM vs Close](https://www.g2.com/compare/close-vs-directions-crm) **Compare Close with other alternatives:** - [Close vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-close) - [Close vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-close) - [Close vs HubSpot Sales Hub](https://www.g2.com/compare/close-vs-hubspot-sales-hub) - [Close vs NetSuite](https://www.g2.com/compare/close-vs-oracle-netsuite) - [Close vs Instantly](https://www.g2.com/compare/close-vs-instantly) - [Close vs Pipedrive](https://www.g2.com/compare/close-vs-pipedrive) - [Close vs Zoho CRM](https://www.g2.com/compare/close-vs-zoho-crm) - [Close vs Brevo Marketing Platform](https://www.g2.com/compare/brevo-marketing-platform-vs-close) - [Close vs Thryv](https://www.g2.com/compare/close-vs-thryv) ### 10. [Thryv](https://www.g2.com/products/thryv/reviews) By Thryv **Average Rating:** 4.3/5 **Total Reviews:** 2,010 Thryv’s AI-powered sales and marketing platform gives you the tools you need to market smarter, sell more, and grow your business faster. Built on a powerful growth framework, Thryv helps you get found online, capture and convert new leads, and turn happy customers into repeat business. Categories in common with Directions CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Directions CRM vs Thryv](https://www.g2.com/compare/directions-crm-vs-thryv) **Compare Thryv with other alternatives:** - [Thryv vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-thryv) - [Thryv vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-thryv) - [Thryv vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-thryv) - [Thryv vs NetSuite](https://www.g2.com/compare/oracle-netsuite-vs-thryv) - [Thryv vs Instantly](https://www.g2.com/compare/instantly-vs-thryv) - [Thryv vs Pipedrive](https://www.g2.com/compare/pipedrive-vs-thryv) - [Thryv vs Zoho CRM](https://www.g2.com/compare/thryv-vs-zoho-crm) - [Thryv vs Brevo Marketing Platform](https://www.g2.com/compare/brevo-marketing-platform-vs-thryv) - [Thryv vs Close](https://www.g2.com/compare/close-vs-thryv) --- ## Directions CRM Alternatives FAQs ### What are the best alternatives to Directions CRM? The best alternatives to Directions CRM are [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) (4.4/5 with 25,825 reviews), [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) (4.4/5 with 14,699 reviews), [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) (4.4/5 with 13,838 reviews), and [NetSuite](https://www.g2.com/products/netsuite/reviews) (4.1/5 with 4,803 reviews). These platforms offer richer feature sets, stronger automation, and more robust integrations. ### What features do alternatives offer that Directions CRM does not? Directions CRM lacks advanced workflow automation, extensive customization, and comprehensive integrations with marketing, support, or analytics tools compared to its alternatives. ### Which CRM tools do reviewers recommend instead of Directions CRM? Reviewers strongly recommend [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) for its AI-driven automation, extensive customization, and seamless integration capabilities, which significantly improve sales productivity and pipeline visibility. [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) is favored for its powerful marketing automation, intuitive interface, and comprehensive communication tools including email, SMS, and WhatsApp. [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) is praised for its ease of use, unified platform design, and strong automation features that streamline sales processes. [NetSuite](https://www.g2.com/products/netsuite/reviews) is recommended for its all-in-one ERP capabilities, scalability, and customizable reporting that support complex business operations. ### How does Directions CRM compare to Agentforce Sales? [Directions CRM](https://www.g2.com/products/directions-crm/reviews) has a limited presence on G2 with only 1 review and an average rating of 4.0/5, highlighting strengths in centralized customer information and ease of use for small teams, but noting limited workflow automation, customization, and integration capabilities. In contrast, [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) boasts a robust profile with 25,825 reviews and a higher average rating of 4.4/5. It excels in extensive features including AI-driven lead scoring, pipeline visibility, automation, and deep integrations with tools like Slack, Gmail, and Jira. Agentforce Sales scores significantly higher across key dimensions such as meeting requirements, usability, setup ease, administration, support, and ease of doing business, reflecting superior scalability and customization. However, Agentforce Sales has a steeper learning curve, higher complexity, and greater cost, with users frequently citing the need for technical expertise and dedicated administration. Directions CRM is simpler but less feature-rich and less scalable. Overall, Agentforce Sales provides a comprehensive, AI-powered CRM solution suitable for larger or growing teams requiring advanced automation and analytics, while Directions CRM suits smaller teams with simpler needs. ### Why do users choose Agentforce Sales over Directions CRM? Users choose [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) over [Directions CRM](https://www.g2.com/products/directions-crm/reviews) primarily for its advanced AI-driven automation, extensive customization, and superior pipeline management capabilities. With over 3,000 mentions of features and 2,000 mentions of ease of use, Agentforce Sales automates repetitive sales tasks, provides real-time AI insights, and centralizes customer data, enabling sales teams to focus more on closing deals. Its integration ecosystem with tools like Slack, Gmail, Jira, and Salesforce Data Cloud enhances workflow efficiency and data accuracy. Users report significant time savings, improved lead prioritization, and better forecasting accuracy. Despite a steeper learning curve and higher cost, the platform's scalability and powerful analytics justify the investment, especially for mid-sized to large organizations. The consumption-based pricing model, while complex, aligns costs with usage, supporting ROI. Agentforce Sales also benefits from strong support, comprehensive training resources, and a large user community. 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