DesktopShipper

4.9
(4)

DesktopShipper is a multi-carrier shipping software with automation and rate-shipping

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Showing 4 DesktopShipper reviews
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DesktopShipper review by Administrator
Administrator
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"Desktop Shipper has been great for our business"

What do you like best?

Desktop Shipper has a great customizable platform. It's good for companies that use an offline SQL (a lot of places don't support this) as well as it has some of the best most attentive staff garnered.

What do you dislike?

There really isn't much to dislike, however in being transparent cloud options off an offline SQL database present more of a challenge.

Recommendations to others considering the product:

Definitely do your research if you have an offline SQL database upfront. Also determine if you are going to want a hosted solution or cloud based solution as they offer both.

What problems are you solving with the product? What benefits have you realized?

Streamlining and consolidating our fulfillment and shipping management. It gives us a 1 stop shop to consolidate all of our sales channel orders into an intuitive platform that can be tweaked on the fly by Desktop Shipper staff as needed. We've been able to save considerable time by batching single line items with location and SKU ready to go.

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DesktopShipper review by Jen T.
Jen T.
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"Happy Desktop Shipper Customer"

What do you like best?

I like that Desktop Shipper communicates with both of our shipping partners and all of our marketplaces. They were able to streamline our procedures and eliminate manual entry. They are good with communication.

What do you dislike?

Sometimes software is still not as good as human knowledge. Support is able to help us in the afternoon but not the morning.

What problems are you solving with the product? What benefits have you realized?

We were able to price shop shipping methods without having to rely on an employee to guess on the best way to ship. We were able to provide tracking numbers to all of our customers.

What Shipping solution do you use?

Thanks for letting us know!
DesktopShipper review by User in Marketing and Advertising
User in Marketing and Advertising
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Review Source
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"IBS DesktopShipper"

What do you like best?

DHL Barcode scanning for any site. IBS was able to create custom code for a website i created. It was then able to add barcodes to all invoices to calculate shipping

What do you dislike?

The system did have a few bugs that made it crash or not work property but such bugs created a quality control aspect to the system. Minor bug was Caps lock could not be on or it wouldn't pull information

What problems are you solving with the product? What benefits have you realized?

Deskstop shipper was able to solve the problem of over paying for shipping plus it was able to scan in customer information and process orders very quickly

DesktopShipper review by User in Individual & Family Services
User in Individual & Family Services
Validated Reviewer
Review Source
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"Makes shipping easy "

What do you like best?

Desktop Shipper makes it extremely easy to ship

What do you dislike?

There are some bugs with it and occasionally you have to restart the program to resolve it

Recommendations to others considering the product:

It’s the easiest shipping program I’ve used.

What problems are you solving with the product? What benefits have you realized?

It helped us save money on shipping by finding the cheapest options

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