DataGroomr Reviews & Product Details

I really like how simple the UI is and how easy it is to navigate. The interface is intuitive, and the matching rules save us a tremendous amount of time by catching duplicates that Salesforce’s native duplicate rules miss. This is an app our organization relies on daily and it has become vital to our Salesforce operations. Their customer support is always incredibly responsive and helpful whenever we have questions. Review collected by and hosted on G2.com.

The only downside is keeping an eye on duplicate records to stay within the record limit, otherwise an upgrade to the next subscription tier may be required. Review collected by and hosted on G2.com.

I appreciate the comprehensive functionality that DataGroomr offers, which perfectly supports our needs in resolving duplicate records within Salesforce. The software enables a granular approach to selecting, purging, and merging duplicates, which was exactly what we were looking for. Additionally, I find the interface to be very user-friendly, which is a significant upgrade from other solutions we initially considered. The onboarding experience was enriched by excellent support from Alex and Steve, who were attentive and accommodated our requirements during the trial. Their flexibility and support ensured we were well-equipped to assess DataGroomr's suitability to our needs before signing the contract. The application's ability to set complex matching rules, export data to CSV, and manage Salesforce duplicate reports stands out as incredibly useful. I also find the confidence threshold and logic provided by DataGroomr highly beneficial. Overall, the experience has been seamless, allowing us to maintain a cleaner Salesforce instance effortlessly. Given these positive experiences, I rate my likelihood of recommending DataGroomr as a ten out of ten. Review collected by and hosted on G2.com.

I found creating field matching rules in DataGroomr somewhat complex and not as intuitive as it could have been. Review collected by and hosted on G2.com.

It is a low-fuss setup, that allows full customisation but provides a lot of guardrails and defaults if we choose. It also gives great transparent updates on both Datagroomr and Salesforce, on the status of requests, and logs the different users action so we have an audit trail. Review collected by and hosted on G2.com.

We weren't able to fully utilise the trial period because the cap on merging records was the one thing we were trying to achieve at the beginning- but DataGroomr have been very helpful in making the most of the solution. Review collected by and hosted on G2.com.

Customer support at DataGroomr is great: we had a personalized onboarding experience that involved several 1:1 calls with team members who helped with custom configuration, and we've had solid support throughout our first year. The undo merge option and comprehensive logs of all transactions are helpful, and there's a ton of opportunity for really precise, custom configuration using matching models and rules. Review collected by and hosted on G2.com.

There's definitely a learning curve with all of the tools DataGroomr offers, but the platform comes with solid default settings and customer support can help with any configuration needs. Review collected by and hosted on G2.com.

I love DataGroomr.

I spearheaded an entity resolution project at my ~1500 person org and spent a lot of time looking into deduping tools. I did calls with 5 different companies, and researched about 10. DataGroomr won out, and I'm so glad they did. The whole team has been so helpful, we cut our duplicate problem down from experiencing multiple reports of duplicate accounts every single day to maybe one or two a week.

Additionally, they have amazing process automation tools which allowed us to automate things related to forecasting, other SaaS integrations, user management, and of course, continuous deduping for our company.

Best of all, it's an extremely affordable, scalable solution.

Also, the customer service with DataGroomr is amazing. They answer me in minutes sometimes. Review collected by and hosted on G2.com.

This isn't actually a bad thing, and I don't dislike it, but I do want to warn new users: There is a learning curve to this tool, and it's unavoidable.

You will need to spend some time figuring out the logic if you want to get the most out of it. But everyone over at DataGroomr is so nice, they're all willing to help you with even the most complicated requests. I actually picked this tool over competitors because of the complexity. It meant there were more applications than just the original deduping I was planning to use it for. Review collected by and hosted on G2.com.

DataGroomr made it quick and easy to merge duplicate contacts, accounts, leads, etc. After years of siloed data in multiple systems coming together, we had loads of cleanup to do. DataGroomr made it quick and easy to identify those duplicates and merge them. Being able to filter and search based on all the variables in our instance made it pain-free to sort out multiple site installations from true duplicates. Getting everything implemented was easy. We signed up, integrated DataGroomr with SalesForce, and ran the first analysis; it was that simple. Review collected by and hosted on G2.com.

I would love the ability to merge opportunities, we struggle with our sales operations team creating opportunities because they cannot identify the correct opportunity in SalesForce. Being able to merge those so we maintain data integrity (not manually changing dates later to match up) would be outstanding. Review collected by and hosted on G2.com.

Human interaction. DataGroomr team has always been available to follow up with us as we were learning the tool. Their technical team has walked us through setting up things in our org and were able to help us understand what pre existed before I took over. The functionality of the tool is intuitive and many things can be setup with point and click administration. The scalability of the Product is also something that as we've used it we've seen better use cases for within our business. Review collected by and hosted on G2.com.

The matching models and criteria take some time to learn and understand. The product is intuitive when you use it all the time, but it can be challenging to pick up. I'd like to see a way to connect data sets without having to connect a whole object for cleaning. Sometimes I'd prefer to connect a subset of data instead of all the data on an Object. Review collected by and hosted on G2.com.

Effectiveness, Ease of Use, and Support! Review collected by and hosted on G2.com.

Not having one instance for multiple Orgs Review collected by and hosted on G2.com.

As a Salesforce user and Data Analyst who has had experience with many different tools, ERPs and their development/support team, I can say that DataGroomr is the best of them. Their tool is extremely well thought, user-friendly, and does just what you need without the bulkiness of other major apps. Their support is not only responsive and helpful, but they are also willing to make improvements, patches and updates to their app to accommodate our needs, and in record time. Since we started with them about 9 months ago, they have already implemented several improvements to the app, one of them even before we bought the license. There are so many uses to this app that I'm still discovering everything we can do with it, I really like it!! Review collected by and hosted on G2.com.

Any issues i've encoutnered have been solved in a timely manner. Review collected by and hosted on G2.com.

We’ve been using DataGroomr for over a year, and it’s been excellent for maintaining accurate data in Salesforce. Its seamless integration, mass verification capabilities, and efficient duplicate detection have greatly improved our CRM's data quality.

The support team is prompt and helpful, making the experience even better. Overall, DataGroomr is a dependable solution for contact verification, and we highly recommend it! Review collected by and hosted on G2.com.

I’d really appreciate a feature where if two phone fields have the same number, only one credit is deducted. This would make the platform even more efficient and cost-effective. Review collected by and hosted on G2.com.