--- title: Dashly Reviews meta_title: 'Dashly Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 67 reviews by the users' company size, role or industry to find out how Dashly works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 67 scale: '5' date_modified: '2026-08-09' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Dashly Reviews **Vendor:** Dashly **Category:** [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 67 ## About Dashly Dashly is a conversational marketing platform. It helps over 700 SaaS and EdTech companies grow conversions and revenue by turning each interaction with clients into a person-to-person conversation. Put it on another level with call scheduling and video calls. With proactive messaging, a chatbot, and pop-up windows you can generate more leads and qualify them. The leads are collected in eCRM and segmented - that's how you start email marketing. Manage both manual and triggered communication - these are available with live chat messages, pop-up windows and emails. Features: - Capture leads using chatbot made in easy-to-use Chatbot Builder; - Store and manage them in eCRM; - Track your visitors' actions; - Make the best offers using pop-up; - Integrate with your favorite services; - Have all visitors' messages in one admin panel; - Respond your visitors in Live chat for perfect support; - Increase conversions with triggered emails; - Analyze your performance building funnels. ## Dashly Pros & Cons **What users like:** - Users praise the **automation speed** of Dashly, enabling quick setup for bots and effective lead data collection. (2 reviews) - Users are impressed by the **automation efficiency** of Dashly, enabling quick bot setup and effective lead management. (2 reviews) - Users benefit from **quick automation features** that streamline user replies and enhance lead collection effectively. (2 reviews) - Users praise the **responsive support** of Dashly, enhancing their marketing metrics and revenue with customizable solutions. (2 reviews) - Users value the **user-friendly email marketing** of Dashly, noting improved metrics and revenue growth. (2 reviews) - Features (2 reviews) - Communication (1 reviews) - Customization (1 reviews) - Customization Options (1 reviews) - Ease of Use (1 reviews) **What users dislike:** - Users find the interface **not intuitive** , but appreciate the helpful customer support for setup and customization. (2 reviews) - Users face challenges with **deletion issues** , finding it difficult to resolve problems independently. (1 reviews) - Users find **editing difficulties** challenging, often needing assistance to resolve problems effectively. (1 reviews) - Users face **email issues** with Dashly, particularly regarding newsletter deliverability challenges affecting communication effectiveness. (1 reviews) - Users struggle with **error issues** , finding it challenging to resolve problems independently and facing bugs in features. (1 reviews) - Limited Features (1 reviews) - Steep Learning Curve (1 reviews) - Unreliable Deliverability (1 reviews) ## Dashly Reviews ### 1. All in once package **Rating:** 4.0/5.0 stars **Reviewed by:** Ali H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2023 **What do you like best about Dashly?** Dashly has so many features, and functionalities, all in a single tool. You can live chat, collect leads, add triggers, and run campaigns all from a single tool. This could be very useful as well as time saving. **What do you dislike about Dashly?** Well the add-ons. Even after purchasing the packages, you need to get the add-ons as well to make it complete. These should already be included in the package. **What problems is Dashly solving and how is that benefiting you?** Well, it solves many problems by getting multiple features in a single tool. This could save a lot of time as well as easy to manage and run campaigns. Live chat can maintain a history as well as the tagging feature is really good. ### 2. Well Rounded Email, Chat and Knowledge Base **Rating:** 4.0/5.0 stars **Reviewed by:** Dr. Emma S. | Physical Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2023 **What do you like best about Dashly?** I love all in one software so that I only have to log in once and learn 1 software - with Dashly, I get emails, I get knowledge base, I get chat bot and much more! **What do you dislike about Dashly?** I think Dashly could improve its UX as well as how streamlined the process to making and sending emails are - I really enjoy using simple applications and it can be a bit daunting to set up intially. **What problems is Dashly solving and how is that benefiting you?** Helping me communicate through several different means with my customers including automated emails, automated chat messaging me, and automated knowledge base guides. ### 3. A good product to get more contacts **Rating:** 4.0/5.0 stars **Reviewed by:** fabrice h. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Dashly?** DASHLY is easy to use and connect to applications. The contact information is very useful. The product keeps evolving and there are many options. **What do you dislike about Dashly?** DASHLY does not exist in French for the administration of the software. On the other hand, fortunately, it is possible to translate discussions with customers into French. **What problems is Dashly solving and how is that benefiting you?** DASHLY helps us find new contacts who can become future customers. Tracking chats is easy so we don't lose chats and we automatically get information about our contacts. ### 4. Smooth live chat software with a lot of features **Rating:** 4.0/5.0 stars **Reviewed by:** Giulio N. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2023 **What do you like best about Dashly?** I really like the ease of use, as well as the variety of settings options. The design is very responsive and therefore also efficient to use. **What do you dislike about Dashly?** In my opinion, pricing can be a bit complicated at first glance. Furthermore, some features are behind a paywall as an addon. **What problems is Dashly solving and how is that benefiting you?** Dashly is used to handle and respond to user requests. Chatbots make it easier for customers to find the right contact person and provide all the details in advance. ### 5. Very nice tool **Rating:** 4.0/5.0 stars **Reviewed by:** Kamil K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2023 **What do you like best about Dashly?** Dashly is a very intuitive, powerful tool. I am impressed with how well the chatbot builder works. **What do you dislike about Dashly?** A lot of features come at an extra cost but are well refined. **What problems is Dashly solving and how is that benefiting you?** I use the tool to automate chat on the website and keep all communication in one place. ### 6. Best ever event based marketing tool **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Dashly?** Goog tool to increase convertion, event-based analytics **What do you dislike about Dashly?** only one provider for whatsapp business api **What problems is Dashly solving and how is that benefiting you?** Good tool to start with for event-based marketing and analysis ### 7. Great potential for leads and user interaction! **Rating:** 4.0/5.0 stars **Reviewed by:** Daybelis G. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Dashly?** Dashly has great chat features and it’s has a feature that allows us to understand what attracts more people to our site. While it still has improvements to make, it has helped us reach our numbers and understand what our members are looking for. Overall, it really has helped us improve our organization. **What do you dislike about Dashly?** It still has improvements that it could work on. For example, it doesn’t have many integration features and it slows our servers down. **Recommendations to others considering Dashly:** It’s a tool with great potential and will help your company grow. **What problems is Dashly solving and how is that benefiting you?** Finding ways to improve our member flow. It also helps us keep in communication with them. ## Dashly Discussions - [Hdhdhdbdbbdbdndh](https://www.g2.com/discussions/hdhdhdbdbbdbdndh) - 1 comment, 1 upvote - [View Dashly pricing details and edition comparison](https://www.g2.com/products/dashly/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A24%3A46+-0500&secure%5Bsession_id%5D=22c1935a-ee69-4786-807c-90c3c16bd810&secure%5Btoken%5D=36b2cdfa656848534e8ba1b8d1d7d341acbd7a7d0d592c42b80b12cda2edfbb9&format=llm_user) ## Dashly Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization - Conversion Rate Optimization - Multivariate Testing - Customizable Forms **Messenger** - Sequencing - AI - Video Chat - Customization Interface - Generative AI **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Email Tracking - Automated Alerts and Tasks - CRM Lead Integration - Third-Party Integrations - Real-Time Data - Social Marketing - Email Marketing - Multi-Channel Marketing - Conversion Tracking - ROI Tracking - Activity Tracking - Engagement Tracking - Campaign Segmentation - Search Marketing - SMS Marketing - Website Visitor Tracking **Channels** - Social Media Integration - Website - Text Message (SMS) - Voice Assistants - Other - Multi-Channel Marketing **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting - Campaign Management - Workflow Management - Template Management **Customers** - Audience Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion - Customer Service Analytics - Reporting/Analytics **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising - Drip Campaigns - Multi-Campaign **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Additional Functionality** - Customizable Fields - API - Real-Time Notifications - Lead Nurturing - Human Handover - Lead Management - Product Recommendations - Customer Experience Management - SMS Messaging - Appointment Management - Chat/Messaging - Real-Time Monitoring - Lead Distribution - Campaign Segmentation - Data Import/Export - A/B Testing - Real-Time Data - Real-time Conversations - Customizable Branding - Lead Qualification - Template Management - Autoresponders - Contact Database - Customer Segmentation - One-to-One Messaging - Communication Management - Campaign Management - Activity Dashboard - Lead Capture - Appointment Scheduling - Reporting & Statistics - Event Triggered Actions - Chatbot - Group Messaging - AI Copilot - Customer Database - Multi-Channel Communication - Email Automation - Surveys & Feedback - CRM - Engagement Tracking **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics - Behavior Analytics - Real-Time Analytics - Campaign Analytics - Website Analytics - Visual Analytics - Sales Analytics **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation - Lead Generation - Content Management - Lead Management - List Management - Mobile Access **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Social Media Integration **Additional Functionality** - Social Promotion - Customizable Branding - Monitoring - CRM - Reporting & Statistics - Live Chat - Customer Journey Mapping - Generative AI - Mass Texting - Drag & Drop - Email Templates - Automated Scheduling - Campaign Scheduling - AI Copilot - Social Media Monitoring - Activity Dashboard - Lead Capture - Customizable Templates - Marketing Automation - Event Triggered Actions - Marketing Calendar - Customizable CTAs - Multi-Channel Communication - Data Import/Export - Lead Qualification ## Top Dashly Alternatives - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,255 reviews) - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,734 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,242 reviews)