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Dashly Reviews & Product Details

Dashly is a conversational marketing platform. It helps over 700 SaaS and EdTech companies grow conversions and revenue by turning each interaction with clients into a person-to-person conversation. Put it on another level with call scheduling and video calls. With proactive messaging, a chatbot, and pop-up windows you can generate more leads and qualify them. The leads are collected in eCRM and segmented - that's how you start email marketing. Manage both manual and triggered communication - these are available with live chat messages, pop-up windows and emails. Features: - Capture leads using chatbot made in easy-to-use Chatbot Builder; - Store and manage them in eCRM; - Track your visitors' actions; - Make the best offers using pop-up; - Integrate with your favorite services; - Have all visitors' messages in one admin panel; - Respond your visitors in Live chat for perfect support; - Increase conversions with triggered emails; - Analyze your performance building funnels.

Seller

Dashly

Languages Supported

English

Product Description

Dashly is a customer communication platform for your SaaS business. It helps acquire customers with data collecting forms, nurture them with personalized automated messages and manage (segment) the leads to return the hottest ones.

Overview by

Mary Peters (CEO and Founder of Dashly. Making the communication between Companies and Customers easy and seamless, like everyday human-to-human interactions.)

Discussions

Dashly Community

Pricing

Pricing provided by Dashly.

Conversation

Starting at $39.00

1 License Per Month

Marketing

Starting at $109.00

1 License Per Month

View More Pricing Information

Top-Rated Alternatives

HubSpot Marketing Hub

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Dashly Media

Dashly Demo - Dashly is a conversational marketing platform that helps communicate with leads via chatbots, pop-ups, email campaigns, live chat, and socials.

Dashly helps raise conversion rates through communication. Lack of engagement, customer interactions, and website conversion — this is when Dashly comes and saves the day. 30% of site visitors who engage in a conversation make a purchase, while only 3% of those who don’t interact with the t...

Collect and qualify leads, book meetings, route conversations to agents, streamline the sales — all with chatbot service

Increase conversion rates at the very beginning of communication. Let customers write whenever they want in live chat, messengers or social networks

Capture and qualify leads, deliver the value. Super custom pop-ups for your website visitors

All the data is in a Lead card. Use it to communicate, sell, support and build strong relationships with every customer

Dashly Demo - Dashly for IOS and Android

Get instant access to all user data and automation tools from one place

Dashly Reviews (67)

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Seth G.

Immigration Consultant

Small-Business (50 or fewer emp.)

3/17/2023

"Full of useful features and easy to use"

5/5

What do you like best about Dashly?

The most important Dashly feature for me is the ability to use my own brand. The emails come from my own domain, there is no Dashly branding.

The best Dashly feature in my opinion is the ability to view all messages in one location and know all the necessary details about each lead. You can then follow up with each lead via email and they can see a history of their interaction/messages when they visit the website again.

Having a great-looking website is not enough, you'll need something like Dashly to perform that necessary little push to get website visitors to engage.

Dashly is very easy to use. They have an easy to understand articles and videos explaining how to use the features. I have used some other apps similar to Dashly in the past and felt that a technical background was needed to fully make use of each feature being offered, but Dashly is so user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

I wish there was an ability to use multiple email domains. The chatbots can be used on multiple websites but I think we are only allowed to use one email domain when sending a copy of the conversation to a lead. Review collected by and hosted on G2.com.

Shubham A.

Chief Relationship Officer

Small-Business (50 or fewer emp.)

3/10/2023

"Using this to build relationships at work through fyndflow"

5/5

What do you like best about Dashly?

A great feature of Dashly is its ability to track customer interactions and provide detailed analytics. This allows businesses to gain insights into their customers' behavior and preferences, enabling them to make informed decisions about their marketing and customer communication strategies. With Dashly's analytics, businesses can track metrics such as chat response times, conversion rates, and customer satisfaction scores, which can be used to improve their overall customer experience. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

Its automation and customization features make it an excellent choice for businesses of all sizes, and its detailed analytics provide valuable insights into customer behavior. With Dashly, businesses can streamline their customer communication and provide a seamless experience for their customers. Review collected by and hosted on G2.com.

What problems is Dashly solving and how is that benefiting you?

One of the key features that sets Dashly apart from its competitors is its ability to automate customer communication. This is done through the use of chatbots, which can handle a variety of tasks such as answering frequently asked questions, booking appointments, and even processing payments. This automation feature saves businesses time and resources, allowing them to focus on other areas of their operations. Review collected by and hosted on G2.com.

Jana V.

E-Learning

Small-Business (50 or fewer emp.)

3/7/2023

"Good app for lead generation"

5/5

What do you like best about Dashly?

In Dashly, I can record a person before they have left any data and track and push each one to a sale. I can set up end-to-end integrations, gradual data enrichment, and automation. Everything that costs a lot is available to everyone on an affordable subscription.

Dashly already paid for itself in the first month, when it received 20% more target appointments than the previous month. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

The disadvantages can be distinguished as email editor (but it seems to be treated by a new email builder). Review collected by and hosted on G2.com.

What problems is Dashly solving and how is that benefiting you?

For a year, I used Intercom, but after an hour of studying Dashly, I switched to it and called all the entrepreneurs I knew. The reasons are straightforward: Dashly is a very convenient tool for communicating with users and closes most questions related to user analytics.

First, I installed Dashly on my site and initiated a chat with those visitors who came in for more than the first time, offering them help, asking questions like "what are you looking for," and "tell us about your needs, so we can figure out how best to help you." This works well, people respond, and eventually, a conversation is established, which can later transform into a trial registration and a sale.

Later, we installed the widget in the CRM system and used it for context clues on specific product features. We also use it to send out information to users about new product features, links to surveys we conduct, and notify them about promotions.

The product, in general, is excellent, of course. We wish success to the company! I am certainly ready to recommend the product. Review collected by and hosted on G2.com.

Hoang P.

Director

E-Learning

Small-Business (50 or fewer emp.)

3/8/2023

"Dashly is full of helpful features"

4.5/5

What do you like best about Dashly?

I love that Dashly has all the tools I need in one roof. I can use Live Chat, Chatbot, Knowledge base, Unified inbox for all communication channels.

I also like that Dashly has a neat UI. While having many features, the UI is very clean and it makes it super easy for me to just navigate around.

The UX is also quite good. It takes me step by step toward the goal. For example, the Chatbot has a Typeform form to give me available options for each step to create the chat bot. It is easy and convenient for the first step. Then Dashly presented a full "picture" of the chatbot that I can create.

I think the integrations can also be a plus for Dashly. They have native integrations with all popular communication channels, including Messenger, Viber, Instagram, Whatsapp, Telegram etc. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

While integrations to all popular channels are available, I would expect to have more native integrations, for example to more CRM / e-mail automation platforms. There seem to be available integration for that type but with limited information.

I also hope that there will be more available templates, for example for the chatbot. That would make Dashly even more helpful. Review collected by and hosted on G2.com.

What problems is Dashly solving and how is that benefiting you?

Dashly is a great tool that combines various tools together in a nicely looking interface and dashboard. From Dashly, I can easily set up communication channels with clients in all platforms via live chat, chat bots, with detailed reporting and analytics. I can also combine and see all of those communication in one unified inbox - saving great time to go back and forth between different systems.

All in all, I think Dashly is a wonderful solution and help me to save significant time and complication in communicating with clients. Review collected by and hosted on G2.com.

Craig S.

Chief Executive Officer

Small-Business (50 or fewer emp.)

2/8/2023

"Sociamonials has used Dashly for live chat, customer support ticketing, email onboarding, and popups"

5/5

What do you like best about Dashly?

Everything is very well integrated into one tool. We used to have a live chat tool, ticketing tool, knowledgebase tool, onboarding tool, etc. and now we do it all in one place. Collaboration with team members is super easy too so my staff loves it. We use the API to integrate with our SaaS tool, so it feels like it was built just for our needs, love it. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

There have been times when we need help, and while their staff is extremely helpful, there are chunks of time when their staff isn't on duty because it is off hours for them. We are in USA, so our hours don't sync up as well as we would like. We've learned to work around their hours though. Review collected by and hosted on G2.com.

What problems is Dashly solving and how is that benefiting you?

We offer a white-label social media software with many different client types. Some are using our tool for their own company. Some are reselling our tool as if it were their own (white label). This requires a deep API integration to segment the users who are using live chat so we don't reply as Sociamonials to a white-label client. We also cannot trigger popups for subusers, only Account Owners, this is simple in Dashly because of the advanced segmentation capabilities. They've really thought it through, so we have complete control. Even our onboarding email sequences are customized based on client type/user type. Review collected by and hosted on G2.com.

Amit B.

CEO

Small-Business (50 or fewer emp.)

2/16/2023

"Dashly = good response time to customers"

5/5

What do you like best about Dashly?

Dashly helps our company to link up with customers quickly and easily via live chat, and it's been a fantastic tool. Setting it up was a breeze, and the interface is user-friendly, making it easy for our team to provide personalized support and exceptional customer service. What's more, the chat platform has an impressive set of features, including automated messaging, segmentation, and analytics. All in all, we believe that Dashly is an exceptional product that delivers excellent value for the investment. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

In my experience, I have not come across any downsides when using this software. It is incredibly easy to access and use, making it a seamless process from start to finish. Review collected by and hosted on G2.com.

What problems is Dashly solving and how is that benefiting you?

Dashly helps to streamline and organize the process of communicating with customers. Its efficient live chat system enables quick problem-solving, allowing website visitors to clarify any details they need and move on. In addition, Dashly collects valuable data such as the user's location, OS and web browser version, and email. This information helps our team to better understand and serve our customers, leading to improved customer satisfaction and loyalty. Review collected by and hosted on G2.com.

Prins A.

Small-Business (50 or fewer emp.)

2/17/2023

"Awesome Software"

4.5/5

What do you like best about Dashly?

Dashly keeps track of all conversations in one place. It makes it easier for the team to work on tasks together. I can see the performance of our marketing activities in real time.

Dashly is a way to get more leads and make more sales. It's a solution that enables you to track and engage your visitors directly on your website, Facebook, and other social media. It's a great way to get leads and engage with them right on your website.

We've been looking for a good customer support platform and one that can help us manage our social media accounts. we've tried it out and we're very pleased with the results. it's good to see that they have a good support team. So far, so good. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

Dashly's branding all over the software... Review collected by and hosted on G2.com.

Ali H.

CEO

Small-Business (50 or fewer emp.)

4/6/2023

"All in once package"

4/5

What do you like best about Dashly?

Dashly has so many features, and functionalities, all in a single tool. You can live chat, collect leads, add triggers, and run campaigns all from a single tool. This could be very useful as well as time saving. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

Well the add-ons. Even after purchasing the packages, you need to get the add-ons as well to make it complete. These should already be included in the package. Review collected by and hosted on G2.com.

Verified User in Graphic Design

Small-Business (50 or fewer emp.)

3/30/2023

"A Versatile Marketing Automation Tool for Small Businesses"

5/5

What do you like best about Dashly?

As a small business owner, I sought a marketing automation tool to help me save time and streamline my marketing efforts. That's when I discovered Dashly.io, and I have been using it for several months now with excellent results.

What I love about Dashly.io is how versatile it is. The platform offers a wide range of features that make it easy to create and manage email campaigns, track user behavior, and engage with customers. The automation features are compelling, allowing me to set up complex workflows and sequences of emails that have helped me improve my conversion rates.

I also appreciate how user-friendly Dashly.io is. The platform's intuitive user interface makes navigating and accessing all the features easy, and the customer support team has been very responsive and helpful.

Another feature that sets Dashly.io apart is its ability to integrate seamlessly with other tools and platforms. The platform integrates with popular tools such as Google Analytics, Slack, and Salesforce, making sharing data easy and streamlining my workflow. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

While Dashly.io offers an impressive range of features, some users may initially find the platform's user interface a bit overwhelming. With so many options available, learning how to navigate and use everything effectively can take some time. However, once you become familiar with the platform's layout and features, it becomes much easier to use and highly intuitive. Review collected by and hosted on G2.com.

What problems is Dashly solving and how is that benefiting you?

Dashly.io is solving my marketing automation needs by providing a comprehensive suite of tools that make engaging with my customers, generating leads, and increasing conversions easy. As a busy business owner, I often struggle with finding ways to streamline my marketing efforts and connect with my customers effectively. Dashly.io has been a game-changer for me, as it offers powerful automation features that allow me to create and manage email campaigns, track user behavior, and personalize the customer experience. With its seamless integrations with other tools and platforms, Dashly.io has helped me save time, increase efficiency, and improve my overall campaign performance. Thanks to Dashly.io, I can focus on running my business and let the platform take care of my marketing needs, resulting in better customer engagement and higher revenue. Review collected by and hosted on G2.com.

Joshua W.

Small-Business (50 or fewer emp.)

3/6/2023

"Very easy to use"

5/5

What do you like best about Dashly?

I'm not a software/web guy by trade I am in fact, a self-employed landscaper. This has been one of the easiest web tools I've ever used! Having so many included features meant less need for 3rd party integrations which was one of the greatest headaches I suffered trying to figure out all this web stuff. Not to mention when integration is needed it's fairly easy to do.

I highly recommend this product to any of the 1-2 man operations out there! Review collected by and hosted on G2.com.

What do you dislike about Dashly?

I have not yet run into any issues with Dashly. Review collected by and hosted on G2.com.