--- title: Dashly Reviews meta_title: 'Dashly Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 67 reviews by the users' company size, role or industry to find out how Dashly works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 67 scale: '5' date_modified: '2026-07-13' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Dashly Reviews **Vendor:** Dashly **Category:** [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 67 ## About Dashly Dashly is a conversational marketing platform. It helps over 700 SaaS and EdTech companies grow conversions and revenue by turning each interaction with clients into a person-to-person conversation. Put it on another level with call scheduling and video calls. With proactive messaging, a chatbot, and pop-up windows you can generate more leads and qualify them. The leads are collected in eCRM and segmented - that's how you start email marketing. Manage both manual and triggered communication - these are available with live chat messages, pop-up windows and emails. Features: - Capture leads using chatbot made in easy-to-use Chatbot Builder; - Store and manage them in eCRM; - Track your visitors' actions; - Make the best offers using pop-up; - Integrate with your favorite services; - Have all visitors' messages in one admin panel; - Respond your visitors in Live chat for perfect support; - Increase conversions with triggered emails; - Analyze your performance building funnels. ## Dashly Pros & Cons **What users like:** - Users value the **automation capabilities** of Dashly, appreciating its quick setup for bots and effective lead management. (2 reviews) - Users appreciate the **automation efficiency** of Dashly, enabling quick setup for bots and seamless lead management. (2 reviews) - Users appreciate the **automation features** of Dashly for quickly deploying bots and efficiently managing lead data. (2 reviews) - Users commend the **responsive support** of Dashly, which effectively aids in customizing AI solutions for user queries. (2 reviews) - Users value the **user-friendly interface and easy integrations** of Dashly, enhancing their marketing and support metrics. (2 reviews) - Features (2 reviews) - Communication (1 reviews) - Customization (1 reviews) - Customization Options (1 reviews) - Ease of Use (1 reviews) **What users dislike:** - Users find the interface **not intuitive** , requiring customer support assistance to navigate and customize effectively. (2 reviews) - Users struggle with **deletion issues** , finding problem resolution challenging and experiencing bugs affecting functionality. (1 reviews) - Users faced **editing difficulties** with Dashly, often struggling to resolve issues independently due to bugs. (1 reviews) - Users faced **email deliverability issues** with Dashly, impacting their experience and effectiveness of newsletters. (1 reviews) - Users struggle with **error issues** , finding it hard to resolve problems and facing bugs in features. (1 reviews) - Limited Features (1 reviews) - Steep Learning Curve (1 reviews) - Unreliable Deliverability (1 reviews) ## Dashly Reviews ### 1. Dashly - - -Easy to Setup and Use **Rating:** 5.0/5.0 stars **Reviewed by:** Chris B. | Owner, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2023 **What do you like best about Dashly?** Dashly is very easy to setup and use. Also - if you get stuck anywhere they have a fantastic how to section and also operators to answer your question live or via email. **What do you dislike about Dashly?** Haven't found anything that I don't like yet at this time. **What problems is Dashly solving and how is that benefiting you?** Helping to respond to potential clients with quick information or links to FAQ, price sheet request, and so forth. ### 2. Nice alternative to a huge and expensive marketing tools **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2022 **What do you like best about Dashly?** Easy to install on my site. The support team is good, helped with several things I stumbled on. We launched chatbots and pop-ups quickly. Ready-to-use templates are good for a quick start. **What do you dislike about Dashly?** Some of the material in the knowledge base is out of date. But support covers this more than enough. **What problems is Dashly solving and how is that benefiting you?** 1. Increase the conversion rate of the site into qualified leads. And pass them on to sales. 2. Collect all customer dialogues in one window and improve support. We now respond 3 times faster and don't lose dialogs. ### 3. Good service for conversation marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Dashly?** It was super easy to launch popups and set up a chatbot. I also liked that the history of on-site user behavior is stored in the system to help make more personalized offers. **What do you dislike about Dashly?** A few times, I had to wait for an answer from the support for several hours as their shifts cover 15 hours/day. But in most cases, I can find answers to questions in their knowledge base. **What problems is Dashly solving and how is that benefiting you?** With their help, we wanted to increase the number of registrations in the service without buying additional traffic. And it worked: communications via popups and emailing helped us increase the number of registrations by 17% per month. ### 4. A good way to manage customer conversations and boost conversion of visitors **Rating:** 5.0/5.0 stars **Reviewed by:** Louis N. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Dashly?** Very easy to set up and get operational. **What do you dislike about Dashly?** All aspects of the platform are separated out into their own cost **What problems is Dashly solving and how is that benefiting you?** Interacting with web visitors and customer support ### 5. Our team uses it and is very happy **Rating:** 5.0/5.0 stars **Reviewed by:** Maxim P. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2022 **What do you like best about Dashly?** It's familiar to our users and the team members like it. Fair price **What do you dislike about Dashly?** We don't have bad experience with the platform. **What problems is Dashly solving and how is that benefiting you?** Connecting support and users in easy seamless way. Growth of conversion ratio of a website ### 6. Great product for SaaS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2022 **What do you like best about Dashly?** We've been looking for ways to improve our online business by generating more leads and automating our sales funnel - and thankfully we found Dashly! It's a great marketing tool that brings all the conversations from different channels together and stores that user data and chat history in one place - live chat, emails, messengers and social media interactions - all there! It comes with a pop-ups builder, triggered campaigns, lead database and more which allows you to reach out to your users easily. Would highly recommend! **What do you dislike about Dashly?** Dashly doesn't have 24hr support but they still reply pretty fast to my inquiries. **What problems is Dashly solving and how is that benefiting you?** See above :) ### 7. Dashly Review **Rating:** 4.5/5.0 stars **Reviewed by:** KOMAL K T. | Sales Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2021 **What do you like best about Dashly?** Because of Dashly live chat and mailing system, I can build rapport with my clients and increase my profit **What do you dislike about Dashly?** NA nothing to dislike, every thing is up to the mark **Recommendations to others considering Dashly:** You should try Dashly for your business and definitely you will see the change. You will get more customers and increase your profits **What problems is Dashly solving and how is that benefiting you?** They are very active with online groups which helps me to get good customer service. I can easily chat with my customers and resolve their issues ### 8. Dashly Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2021 **What do you like best about Dashly?** I love the ease of use in communicating with clients with the live chat. **What do you dislike about Dashly?** The note boxes can be a bit finicky. Other than that, no complaints! **What problems is Dashly solving and how is that benefiting you?** I can easily communicate with clients in an informal way instead of having to send a formal email or call. ### 9. Dashly chat system connects with facebook. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Dashly?** One central hub where I can chat with facebook users and website visitors. We can save side notes and inter chat with team on clients chat window without the client reading chat notes within the team. **What do you dislike about Dashly?** Can't edit chats after submission on facebook threads only. Would like to have a bit more freedom with the note boxes. **Recommendations to others considering Dashly:** OVer the past 2 years we've used several other chat bot options and Dashly is by far the best bang for your buck, hands down. **What problems is Dashly solving and how is that benefiting you?** We primarily use it to support clients and their issues with our software, including other tech issues they may encounter. We essentially use it as our support ticketing system as it directly connects with our facebook page, website and email. ### 10. It covered sales, support, and nurturing communications **Rating:** 4.5/5.0 stars **Reviewed by:** Dmitry C. | Chief Marketing Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2020 **What do you like best about Dashly?** No code required. I could fire triggered pop-ups after a particular event or on a special page without waiting for the development team for years to map new events. Dashly has its own event mapping tool. That saves a lot of time and help to start experiments on my own. **What do you dislike about Dashly?** It is not a con of Dashly. It is more about our specific way of development website to improve SEO. We had our website as a one-page application. Initially Dashly cold does not track the page visiting events, but Dashly customer support team provided a line of code to start tracking this. It is a win and I like it. **What problems is Dashly solving and how is that benefiting you?** We had Intercom before, but Dashly does the same things easier (no code) and more affordable. During the demo call, I pointed out that Dashly will be useful to test the lead capturing pop-ups for new visitors from paid ads. I had to wait for years for my dev team to map new events in Intercom. To sum up, these are the benefits: No code skills required to start All-in-one plan allows you to use only one product to collect the leads and then nurture them. Affordable price. In intercom, we use only chat for more than $100. Here we have the whole set of features. The sales team confirmed Dashly. Live chat works well. Chat assignment with notes makes the teamwork better. As a result, we collected 2x more leads in the past 2 months. Dashly has launched chatbot not long ago. It is a good addition to our lead capturing scenario. ### 11. Great potential for leads and user interaction! **Rating:** 4.0/5.0 stars **Reviewed by:** Daybelis G. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Dashly?** Dashly has great chat features and it’s has a feature that allows us to understand what attracts more people to our site. While it still has improvements to make, it has helped us reach our numbers and understand what our members are looking for. Overall, it really has helped us improve our organization. **What do you dislike about Dashly?** It still has improvements that it could work on. For example, it doesn’t have many integration features and it slows our servers down. **Recommendations to others considering Dashly:** It’s a tool with great potential and will help your company grow. **What problems is Dashly solving and how is that benefiting you?** Finding ways to improve our member flow. It also helps us keep in communication with them. ### 12. Reliable and professional **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2021 **What do you like best about Dashly?** App features such as receiving all conversation in one app. **What do you dislike about Dashly?** No particular features or aspects to dislike **What problems is Dashly solving and how is that benefiting you?** The combination of communications all in one place and source offers convenience and the benefit of efficiency. ### 13. A Solid All in One Tool to Boost your Marketing and Offer Live Chat for your Site **Rating:** 4.5/5.0 stars **Reviewed by:** Fabrizio S. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2020 **What do you like best about Dashly?** The Integration with our Ecommerce and the fact that it offers both drip email automation and live chat. The Android app is good and workd great! Last : their Support is simply AMAZING I had some time and was not fully aware of how to make the automation works and spent like 1 hour with their support online asking also the most silly questions and they were ALWAYS : -Helpful -Prompt -Friendly and Professional **What do you dislike about Dashly?** At start it takes some time to understand (at least for me) the automation behind the auto messages. I think it's related to the fact that also the software has API and can give a real "control" over the events and all the connected functions. **Recommendations to others considering Dashly:** There is a learning curve to keep in mind. but the tool is working and the team behind is very prepared to help and support. check the features and if it fits your needs buy as it's great! **What problems is Dashly solving and how is that benefiting you?** Drip automation email, marketing to be implemented with our prestashop ecommerce. Finally we can have a chat system in place along with a lead function that seamessly integrates with our site. ### 14. dashly is ultimate marketing automation tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2020 **What do you like best about Dashly?** dashly is very economical and consumer centric and very authentic software for alsmes and big corporations **What do you dislike about Dashly?** nothing only it needs upgrades and new application and technologies to be implicated **Recommendations to others considering Dashly:** a must use and implement dashfly marketing automation for your needs and improve topline and revenue **What problems is Dashly solving and how is that benefiting you?** marketing automation like internet marketing and internet blitz campaign at the switch of mouse and cursor ### 15. Live chat for website that does not let your site speed performance down **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad I. | Web Designer & WP Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2019 **What do you like best about Dashly?** The first impression when I use Dashly is this live chat tool does not let your site speed performance down. The speed of a load of this tool is really fast when you put it on your site. Other Pros that I know are much-much more, but what I also really like about Dashly this tool can trigger auto message chat or pop-up for a done event that the customer did on your website. Ex: your customer has bought for a product on your site so Dashly can track it and can give auto gratitude for your customer. **What do you dislike about Dashly?** I love many features on Dashly but one con that I get is on support, maybe this is because of the time differential. But overall the answers from the support are really great. **Recommendations to others considering Dashly:** Must have live chat if you do not like to decrease your site performance and want to get more engagement and success deals on your website. **What problems is Dashly solving and how is that benefiting you?** Dashly solve speed issues when you have live chat for your site and also this tool can increase good engagement to the customers we had. ### 16. This company is going places. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2019 **What do you like best about Dashly?** They have Live chat, but that's only the tip of the iceberg, you get visitor tracking, personalized messages (example they find out where the user typed in the name and continue using that name for all messages) making the user feel like they are already part of the family, also in-app as in phone apps chat (huge feature that very few chat apps have via SDK), it has targeting, segmentation, pretty much anything that you need, so instead of needing many apps you just need Dashly. Very good customer service. This software is going places. **What do you dislike about Dashly?** I haven't found any dislikes just yet on it. **What problems is Dashly solving and how is that benefiting you?** Chat, In-App Chat, Popups, Segmentation, Tracking ### 17. Absolutely satisfied! **Rating:** 5.0/5.0 stars **Reviewed by:** Marina H. | Customer success manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2019 **What do you like best about Dashly?** Dashly had me approach customer success strategy at a whole new angle. Besides being super-useful in terms of having all the stats under your fingertips, it integrates all the tools you need to understand user’s needs and deliver accordingly. Besides functionalities, they really have extraordinary customer support. **What do you dislike about Dashly?** Well, not much. Getting through Knowledge base may seem overwhelming at first, but Dashly has a great support team and they really got your back. **Recommendations to others considering Dashly:** Full recommendation for all kinds of businesses, big or small. **What problems is Dashly solving and how is that benefiting you?** If I have to isolate 1 thing, I'd say tracking because it is the most important thing when you have a lot of users. Reaching all your users and customizing everything is also a piece of cake here. ## Dashly Discussions - [Hdhdhdbdbbdbdndh](https://www.g2.com/discussions/hdhdhdbdbbdbdndh) - 1 comment, 1 upvote - [View Dashly pricing details and edition comparison](https://www.g2.com/products/dashly/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-13+15%3A28%3A31+-0500&secure%5Bsession_id%5D=ec4b5b04-5d14-4139-b6af-488d91fb2109&secure%5Btoken%5D=c665ad62ca109000508bc225aa363ed1a0e053992cb62966afa3d6d4935ab46f&format=llm_user) ## Dashly Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Messenger** - Sequencing - AI - Live Chat - Customization Interface **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Channels** - Social Media - Website - Text Message (SMS) - Voice Assistants - Other **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Customers** - Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top Dashly Alternatives - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,196 reviews) - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,716 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,172 reviews)