Cymbio Reviews & Product Details

Cymbio enables digital sales growth for brands with the world's first end-to-end drop ship and marketplace platform. Our all-encompassing, B2B automation hub supports all systems, protocols and vendors while seamlessly exposing brands to a global retail ecosystem. Cymbio supports over 800 retailers, marketplaces, department stores and boutiques (such as Nordstrom, Kohl’s, Macy's, Farfetch, Urban Outfitters) and serves hundreds of brands, including Steve Madden, Marchesa, Camper and more. We are proud to automate the full retail set-up for brands without changing any current systems or processes, streamlining product data, imagery, mapping, taxonomy, inventory syncing, orders, billing, tracking, returns, and so much more.

Seller

Cymbio

Discussions

Cymbio Community

Languages Supported

English

Overview by

Morayah Horovitz

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User Insights

Average based on 15 real user reviews.

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Bethany T.

President

Small-Business (50 or fewer emp.)

Originally submitted 10/13/2021

"Not the company that it used to be!"

0.5/5

What do you like best about Cymbio?

This company used to be very small-business friendly but they have become more and more focused on other things and now I can't even add more marketplaces because that's not "on their roadmap for this year". Look elsewhere for this type of integration! Review collected by and hosted on G2.com.

What do you dislike about Cymbio?

More focused on their acquisition than their customers. Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry

Small-Business (50 or fewer emp.)

Originally submitted 2/15/2022

"Great Company thus far"

5/5

What do you like best about Cymbio?

I like how hands on the entire team has been from start to finish. Between managing and building our integrations plus advocating on our behalf with retailers, Cym.bio has been excellent partner and I continue to look forward to working with them. Review collected by and hosted on G2.com.

What do you dislike about Cymbio?

So far, so good! We've not had any real issues working with them and things continue to get smoother with them. Review collected by and hosted on G2.com.

maryam b.

Small-Business (50 or fewer emp.)

3/28/2024

"A professional team that feels like an extension of ours."

5/5

What do you like best about Cymbio?

Seamless integration so we dont have to worry about inventory Review collected by and hosted on G2.com.

What do you dislike about Cymbio?

we use to have more personal connections and now its a bit more automated. I miss the one on one with my dedicted account person Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Mid-Market (51-1000 emp.)

11/7/2022

"Great partner in scaling our sales channel diversification!"

5/5

What do you like best about Cymbio?

Efficient tech solution to connect our international footwear/apparel brand to (global/fashion) marketplaces, agile and solution-oriented way of working together. Always friendly and energetic when working on new expansion projects or day-to-day account management support. With Cymbio's help, we launched the first 3rd party marketplace partnership (EU, consignment model), and a few months in already working on launching new partners (via dropship) as it's been a success working together and growing sales and new customers so far. Communication is rather individual to the brand('s needs), so don't expect a vast amount of standardized onboarding templates, step-by-step guides, etc. to be shared (some might like that, others won't). Review collected by and hosted on G2.com.

What do you dislike about Cymbio?

If you are mainly looking for retailer connections e.g. in Europe, the portfolio still feels a bit thinner than in the US - but as they are launching new partners regularly, I don't see this as a blocker at all. Review collected by and hosted on G2.com.

What problems is Cymbio solving and how is that benefiting you?

Making our products available to new customers on selected online marketplaces without investing (much) tech resources from our brand's side, via a mostly automated integration between our Shopify system and these retailers. Once live the brand only needs to decide which products to offer on that marketplace and Cymbio takes care of the product activation (specific formats included) and (promotional) pricing. The highest benefit is to be connected to several retailers via Cymbio, so we receive all orders through them into our systems to fulfill customer orders directly from our 3PL and therefore maximize stock across our own e-comm and third party channels. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

10/27/2022

"Great service! The cymbio team is always accomodating!"

5/5

What do you like best about Cymbio?

We love Cymbio's prompt response. They make everything easy. They also find solutions to their client's needs. I love that they connect us to different marketplaces. Review collected by and hosted on G2.com.

What do you dislike about Cymbio?

Cymbio does not cater amazon fba right now. I hope they integrate with them soon. Other than that they are amazing! Review collected by and hosted on G2.com.

Recommendations to others considering Cymbio:

Excellent customer service is everything. Part of our business success is because of the great and smooth transaction Cymbio provides. Review collected by and hosted on G2.com.

What problems is Cymbio solving and how is that benefiting you?

Inventory management has been easy with this amazing team. Cymbio also helps us expand our business by recommending different marketplaces. Review collected by and hosted on G2.com.

Casey M.

Founder & Creative Director, Casey Marks

Small-Business (50 or fewer emp.)

9/22/2021

"Cymbio has been a great partner and asset to my company."

5/5

What do you like best about Cymbio?

True partnership. Proactive and friendly emails. Seamless inventory management. Review collected by and hosted on G2.com.

What do you dislike about Cymbio?

I don't know of any downsides to using Cymbio. Review collected by and hosted on G2.com.

Recommendations to others considering Cymbio:

Here is a direct quote from an email recommending Cymbio to a very successful, hardworking, efficient business owner: "Aside from you, they [Cymbio employees] are the most efficient people I’ve worked with!" Review collected by and hosted on G2.com.

What problems is Cymbio solving and how is that benefiting you?

Cymbio helps eliminate the risk of overselling by automatically syncing my site with those of my retailers. I no longer have to update inventory manually and send a CSV to my retailers every week. Additionally, one of my retailers emails me orders, which I then have to manually input to Shopify. Because it is my only retailer not linked in any way through Shopify, orders get missed and/or forgotten. The owner of the site had been looking for a solution, met with Cymbio, and can't wait to onboard with them! Review collected by and hosted on G2.com.

Jackie l.

CEO

Small-Business (50 or fewer emp.)

3/22/2022

"Leave it to the experts!"

5/5

What do you like best about Cymbio?

My team at Cymbio took all the stress out of managing EDI between my marketplaces and my Shopify store. They made it nearly seamless! Review collected by and hosted on G2.com.

What do you dislike about Cymbio?

There is nothing I dislike at the moment. SO far, everything has been wonderful Review collected by and hosted on G2.com.

Andrea T.

Account Executive

Mid-Market (51-1000 emp.)

Originally submitted 9/22/2021

"Cymbio Review"

5/5

What do you like best about Cymbio?

The Cymbio team is extremely helpful in all aspects of dropshipping with our retailers. We can always count on them to get the job done seamlessly. They even go above and beyond what is normally asked. Review collected by and hosted on G2.com.

What do you dislike about Cymbio?

Nothing that I can think of. One downfall if I had to pick something would be the time difference but it always works out. Review collected by and hosted on G2.com.

Recommendations to others considering Cymbio:

They are a great company to work for, and I highly recommend them. Review collected by and hosted on G2.com.

What problems is Cymbio solving and how is that benefiting you?

We are solving all of our dropshipping problems - They are also helping us with other retailers where we had to do manual entry for their dropship, but now they are taking over and everything is seamless. Review collected by and hosted on G2.com.

Carian B.

Owner

Small-Business (50 or fewer emp.)

9/22/2021

"great company for multi-channel market management"

5/5

What do you like best about Cymbio?

They are helping my brand to sell my products to different marketplaces. They integrate all of my accounts to my Shopify website so I can manage all orders from a single admin panel. I highly recommend Cambio Review collected by and hosted on G2.com.

What do you dislike about Cymbio?

They may also help to increase sale on all marketplaces by helping search optimizations Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

9/22/2021

"Director of Business Development"

5/5

What do you like best about Cymbio?

Their service is like nothing we have experienced. They make onboarding new partnerships easy, and the service doesn't stop once you are up and running smoothly. No matter what, they are quick to respond to questions, and always bring value to our exchanges. Review collected by and hosted on G2.com.

What do you dislike about Cymbio?

I honestly can't think of anything that we dislike about Cymbio and their team. Review collected by and hosted on G2.com.