--- title: CustomerGlu Reviews meta_title: 'CustomerGlu Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how CustomerGlu works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 14 scale: '5' date_modified: '2026-08-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # CustomerGlu Reviews **Vendor:** CustomerGlu **Category:** [Gamification Software](https://www.g2.com/categories/gamification) **Average Rating:** 4.5/5.0 **Total Reviews:** 14 ## About CustomerGlu CustomerGlu is a gamification platform designed to help you create rich in-app experiences that drive customer engagement and retention. With over 50 pre-built templates and the ability to create your own from scratch, you can easily solve any retention or engagement problem you face. CustomerGlu has everything you need to solve all your existing retention and engagement problems. Whether you're looking to recommend products, reduce drop-offs in the funnel, improve repeat transactions, or encourage feature adoption, CustomerGlu has you covered. Key Features: Recommend a Product: Ask a series of questions to give a personalized recommendation based on their answers. New user survey: Run a survey on new users to learn where they are coming from and learn which channels to invest in. Reduce drop-offs in the funnel: Improve conversions by showing a Spin the wheel on the cart page to win a coupon/reward. Repeat transactions: Showing a scratch card after a user placed an order to improve repeat rates. Order streak: Place orders consecutively every week/day and build a habit of transacting with the platform. Feature adoption: Give a time-bound challenge to existing customers to try features and reward them for it. And if you don't see exactly what you're looking for, don't worry - you can create your own templates from scratch to best suit your needs. With CustomerGlu, the possibilities are endless. Why Trust CustomerGlu? Protecting user data is our core responsibility and we are driven to follow global compliance standards. With an ongoing end-to-end approach to data privacy and security, your privacy is assured with CustomerGlu. ## CustomerGlu Reviews ### 1. Great platform for generating customer engagement. **Rating:** 3.0/5.0 stars **Reviewed by:** Ishleen kaur V. | Internship Trainee, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2021 **What do you like best about CustomerGlu?** The best part is that it is a low code interactive customer engagement platform. It is easy and helps generates great customer engagement programs that help with customer retainment. **What do you dislike about CustomerGlu?** So far I haven't found much to dislike. The support function can be upgraded a bit. Other than that i have been pleased with everything else so far. Can't say it needs any more improvements. **Recommendations to others considering CustomerGlu:** It's great if you're looking for a reliable customer engagement platform. **What problems is CustomerGlu solving and how is that benefiting you?** It is helping me and my team a great deal in creating a stable customer base. It is pretty good when it comes to creating engaing customer engagement. Our overall performance has improved a lot with this platform ## CustomerGlu Discussions - [What is CustomerGlu used for?](https://www.g2.com/discussions/what-is-customerglu-used-for) - [View CustomerGlu pricing details and edition comparison](https://www.g2.com/products/customerglu/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+13%3A29%3A18+-0500&secure%5Bsession_id%5D=df65d672-8ba5-4ddb-8e80-707679a544b8&secure%5Btoken%5D=f8c43301ed425e7546891d38231e5d8eb99ce6dda8a481ccc8e36c1731b3e309&format=llm_user) ## CustomerGlu Features **Platform Basics** - Customizable Templates - Exporting - Multi-user Access and Collaboration - Multiple Personas - Data Analytics - Predictive Analytics - Behavioral Analytics - Campaign Analytics - Website Analytics - Visual Analytics **Marketing Gamification** - Templates - Simultaneous Competitions - Behaviors - Rewards - Customization - Mobile App **Agentic AI - Gamification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance - Decision Making - Asynchronous Learning - Blended Learning - Self-paced Learning **Integrations** - CRM Integration - Social Media Integration - Third-Party Integrations **Agentic AI - Customer Journey Mapping** - Autonomous Task Execution **Additional Functionality** - Multi-Channel Marketing - Map Creation - Email Marketing - Single Sign On - Performance Metrics - Customer Database - API - Activity Dashboard - Data Linking - Whiteboard - Drag & Drop - Data Visualization - Collaboration Tools - Brainstorming - Conversion Tracking - Workflow Management - Activity Tracking - Behavior Tracking - Personalization - Customizable Reports - Customer Journey Mapping - Customer Profiles - AI Copilot - Third-Party Integrations - Real-Time Notifications - Tagging - Audience Targeting - CRM - Surveys & Feedback - Data Import/Export - Reporting & Statistics - Communication Management - Attribution Modeling - Action Management - Map Sharing - Engagement Tracking - Customizable Branding - Generative AI - Customer Touchpoints - Customer Experience Management - Diagramming - Campaign Management - A/B Testing - Storyboarding - Customer Segmentation **Platform** - Public Leaderboard - Private Leaderboard - Analytics - Visual Analytics - Reporting/Analytics - Real-Time Analytics **Additional Functionality** - Communication Management - Customer Experience Management - Customer Database - Content Creation - Monitoring - API - Gamification - Customizable Reports - Engagement Tracking - Content Management - Email Management - Activity Dashboard - AI Copilot - Generative AI - Surveys & Feedback - Real-Time Data - Activity Tracking - Access Controls/Permissions - Customizable Fields - Campaign Management - Customer History - Real-Time Reporting - Customizable Branding - Widgets - Tagging - Customer Portal - Churn Management - Feedback Management - Event Triggered Actions - Multi-Channel Communication - Sentiment Analysis - Multi-Language - Customer Segmentation - Alerts/Notifications - Live Chat - Employee Engagement - Assessment Management - Rewards Management - Performance Management - For Sales Teams/Organizations - Reporting & Statistics - For Training/Education - Learning Management - Goal Setting/Tracking - Training Management - Badge Management - Collaboration Tools - Dashboard Creation - Drag & Drop - Mobile Access - Performance Metrics - Employee Reward Programs - Contest Management - Interactive Content - Personalization - Data Import/Export - Progress Tracking ## Top CustomerGlu Alternatives - [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) - 4.4/5.0 (388 reviews) - [MoEngage](https://www.g2.com/products/moengage/reviews) - 4.5/5.0 (510 reviews) - [Miro](https://www.g2.com/products/miro/reviews) - 4.6/5.0 (13,344 reviews)