# Best Managed Detection and Response (MDR) Software

## How Many Managed Detection and Response (MDR) Software Products Does G2 Track?

**Total Products under this Category:** 143

### Category Stats (Aug 2026)

- **Average Rating:** 4.46/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Rapid7 Managed Detection and Response Services (+2.52%) - Among all products in this category, Rapid7 Managed Detection and Response Services recorded the largest rating increase compared to last month

_Last updated: August 26, 2026_

## How Does G2 Rank Managed Detection and Response (MDR) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 8,600+ Authentic Reviews
- 143+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Managed Detection and Response (MDR) Software
 ![G2 Grid® for Managed Detection and Response (MDR) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/managed-detection-and-response-mdr/grids.png?focus%5B%5D=113623&focus%5B%5D=126474&focus%5B%5D=68442&focus%5B%5D=38011&focus%5B%5D=39308&focus%5B%5D=68606&focus%5B%5D=1324237&focus%5B%5D=1436)

Highlighted products: Sophos MDR, Acronis Cyber Protect Cloud, Huntress Managed EDR, Arctic Wolf, eSentire, CrowdStrike Falcon Endpoint Protection Platform, Huntress Managed ITDR, and ThreatDown.

Underlying data: [Grid® JSON](https://www.g2.com/categories/managed-detection-and-response-mdr/grids.json?focus%5B%5D=sophos-mdr&focus%5B%5D=acronis-cyber-protect-cloud&focus%5B%5D=huntress-managed-edr&focus%5B%5D=arctic-wolf&focus%5B%5D=esentire&focus%5B%5D=crowdstrike-falcon-endpoint-protection-platform&focus%5B%5D=huntress-managed-itdr&focus%5B%5D=threatdown)

**Sponsored**

### Deepwatch

Deepwatch is the leader in Precision MDR powered by AI and humans. We amplify human expertise with AI insights to reduce the risks that matter most to your business. Unlike one-size-fits-all MDR, Deepwatch delivers protection that is comprehensive, custom, clear, and ceaseless—stopping threats before and after they emerge with tailored responses at every step. Deepwatch is tuned to each customer’s environment, trained on their priorities and the stack they’ve invested in to strengthen defenses and focus on what matters most. There are no black boxes—customers get clarity on every detection, decision, and data source, along with the name of the analyst behind it. Around-the-clock protection is delivered by security experts who act on real-time threats, powered by AI. Visit Deepwatch.com. Always Watching. Always Protecting. Deepwatch is: - Named to CRNs 2025 Security 100 List - Global INFOSEC Awards Winner 2024 - Splunk AMER Marketing Partner of the Year 2023 - CRN Tech Innovators Winner 2023 - Great Place to Work® Certified 2020-2025 - Forbes 2023-2024 Best Startup Employers - Equity Investments and Strategic Financing from Springcoast Capital Partners, Splunk Ventures and Vista Credit Partners: $180 million in 2023 - Goldman Sachs portfolio company: $53m Series B investment 2020

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1797&secure%5Bchosen_at%5D=2026-08-28T12%3A41%3A58Z&secure%5Bdisplayable_resource_id%5D=1797&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1797&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=108062&secure%5Bresource_id%5D=1797&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmanaged-detection-and-response-mdr&secure%5Btoken%5D=53b1cc10e68c3fa4d6701cf1118511dfcbfe0f1dc938a860c66dc8888fa6f789&secure%5Burl%5D=https%3A%2F%2Fwww.deepwatch.com%2Fplatform%2Fg2&secure%5Burl_type%5D=book_demo)

### [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews)

Sophos Managed Detection and Response (MDR) is a fully managed service delivered by experts who detect and respond to cyberattacks targeting your computers, servers, networks, cloud workloads, email accounts, backups, and more. Our highly skilled security analysts stop advanced human-led attacks and take immediate action to neutralize threats before they can disrupt your business operations or compromise your sensitive data.

**Average Rating:** 4.7/5.0

**Total Reviews:** 498

#### How Do G2 Users Rate Sophos MDR?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.4/10 (Category avg: 9.1/10)
- **Automated remediation:** 9.1/10 (Category avg: 8.7/10)
- **Automated investigation:** 9.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Sophos MDR?

- **Seller:** [Sophos](https://www.g2.com/sellers/sophos)
- **Company Website:** www.sophos.com
- **Year Founded:** 1985
- **HQ Location:** Oxfordshire
- **Twitter:** @Sophos  
36,759 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7bb09f1d9ceb61adf28e57fdaf53266846612b2c5e7a5d2a80d0008113c9990&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5053%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,500 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, IT Director
- **Top Industries:** Information Technology and Services, Manufacturing
- **Company Size:** 63% Medium, 21% Large

#### What Do G2 Reviewers Say About Sophos MDR?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **efficient threat detection** of Sophos MDR, noting its quick responses and practical solutions.
- Users value the **24/7 continuous monitoring** of Sophos MDR, ensuring swift response to potential threats and enhancing security.
- Users find Sophos MDR to be **easy to use** , enjoying its smooth management and seamless integration with existing systems.
- Users value the **24/7 expert monitoring** of Sophos MDR, providing unparalleled peace of mind against cyber threats.
- Users appreciate the **quick response time** of Sophos MDR, enhancing incident management efficiency and reliability.

##### Cons

- Users find Sophos MDR to be **expensive** , particularly challenging for smaller organizations with budget constraints.
- Users highlight **communication issues** with Sophos MDR, noting slow response times and overwhelming alert volumes.
- Users find the **limited customization** in alert handling restricts their ability to tailor responses effectively.
- Users are concerned about the **complexity of integration** , particularly with external alerting platforms, affecting efficiency.
- Users find the **poor reporting** issues in Sophos MDR frustrating due to complexity and lack of customization.

#### What Are Recent G2 Reviews of Sophos MDR?

**["Feels Like a Real 24/7 Security Team Backing You Up"](https://www.g2.com/survey_responses/sophos-mdr-review-12682915)**

**Rating:** 4.0/5.0 stars

_— Harsh K._

[Read full review](https://www.g2.com/survey_responses/sophos-mdr-review-12682915)

**["Sophos MDR Delivers 24/7 Monitoring and Rapid Response with Actionable Alerts"](https://www.g2.com/survey_responses/sophos-mdr-review-13020307)**

**Rating:** 5.0/5.0 stars

_— Evren Kürşat ._

[Read full review](https://www.g2.com/survey_responses/sophos-mdr-review-13020307)

#### What Are G2 Users Discussing About Sophos MDR?

- [What is a threat response software?](https://www.g2.com/discussions/what-is-a-threat-response-software) - 1 comment
- [What is Sophos Managed Threat?](https://www.g2.com/discussions/what-is-sophos-managed-threat)
- [What features are included in Sophos MTR advanced?](https://www.g2.com/discussions/what-features-are-included-in-sophos-mtr-advanced)
- [What does Sophos Threat responders investigate?](https://www.g2.com/discussions/what-does-sophos-threat-responders-investigate)

### [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews)

Acronis delivers the world’s most complete cyber resilience platform, combining backup, disaster recovery, cybersecurity, RMM, and business operations tools into a single, natively integrated solution. Built specifically for Managed Service Providers (MSPs) and IT teams, Acronis simplifies operations with one agent, one console, and one license model. Automation, AI-driven insights, and multi-tenant management ensure that fewer technicians can manage more clients at lower cost. With predictable pricing and transparent billing, Acronis enables partners and IT teams to scale efficiently, comply with regulations, and deliver unmatched resilience. No other vendor delivers this level of integration, efficiency, and MSP alignment. Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease for service providers — reducing complexity while increasing productivity and decreasing operating costs. Acronis Cyber Protect Cloud is the single service provider solution that combines backup, anti-malware (including anti-virus, anti-ransomware, and anti-cryptojacking) and security and management capabilities such as vulnerability assessments, patch management, URL filtering and more. Now, service providers can eliminate complexity and make security a centerpiece of their offerings while increasing SLAs, decreasing churn, and generating more recurring revenue. Get upgraded security with integrated AI-based defenses that protect clients from modern threats, make smarter use of resources so your team can focus on clients, and earn new recurring revenue and higher margins that strengthen your business. Enriched with next-gen, full-stack anti-malware protection and comprehensive yet simple management tools, built on top of our industry-leading backup and data recovery solution, Acronis Cyber Protect Cloud simplifies onboarding, daily operations, and reporting, and combats advanced attacks with new use cases enabled by integration. Acronis Cyber Protect Cloud makes it easy to deliver the modern cyber protection your clients seek. Acronis is majority-owned by EQT.

**Average Rating:** 4.7/5.0

**Total Reviews:** 1,378

#### How Do G2 Users Rate Acronis Cyber Protect Cloud?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 10.0/10 (Category avg: 9.1/10)
- **Automated remediation:** 10.0/10 (Category avg: 8.7/10)
- **Automated investigation:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Acronis Cyber Protect Cloud?

- **Seller:** [Acronis](https://www.g2.com/sellers/acronis)
- **Company Website:** www.acronis.com
- **Year Founded:** 2003
- **HQ Location:** Schaffhausen
- **Twitter:** @acronis  
94,498 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dfed911f15c75b6702b83ad383200829a52b1edbacc27b958946b137ca4df95d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13179%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,965 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, CEO
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 68% Small, 28% Medium

#### What Do G2 Reviewers Say About Acronis Cyber Protect Cloud?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Acronis Cyber Protect Cloud, making management and customization straightforward and efficient.
- Users value the **effective backup solutions** of Acronis Cyber Protect Cloud for their simplicity and integration.
- Users value the **robust security features** of Acronis Cyber Protect Cloud, ensuring safe data management and ransomware protection.
- Users value the **ease of backup management** with Acronis Cyber Protect Cloud's all-in-one platform, simplifying their operations.
- Users value the **all-in-one platform** of Acronis Cyber Protect Cloud, integrating backup, cybersecurity, and management seamlessly.

##### Cons

- Users often experience **slow performance** with Acronis Cyber Protect Cloud, affecting the efficiency of backups and restores.
- Users find Acronis Cyber Protect Cloud **expensive** compared to competitors, complicating their decision-making due to unclear pricing.
- Users are frustrated with the **poor customer support** , especially due to unavailability on weekends during critical backup tests.
- Users find the **complexity of the interface** and pricing confusing, which complicates their overall experience with Acronis Cyber Protect Cloud.
- Users report **backup issues** with Acronis Cyber Protect Cloud, particularly concerning multiple export files and limited weekend support.

#### What Are Recent G2 Reviews of Acronis Cyber Protect Cloud?

**["Reliable and Centralized Backup Management with Acronis Cyber Protect Cloud"](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13327303)**

**Rating:** 5.0/5.0 stars

_— Suji S._

[Read full review](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13327303)

**["Centralized Protection and Backup Management in One Straightforward Console"](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13363280)**

**Rating:** 5.0/5.0 stars

_— Shubham M._

[Read full review](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13363280)

#### What Are G2 Users Discussing About Acronis Cyber Protect Cloud?

- [What is Acronis Cyber Protect Cloud used for?](https://www.g2.com/discussions/what-is-acronis-cyber-protect-cloud-used-for) - 2 comments

### [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews)

At Huntress, we believe that enterprise-grade endpoint security shouldn’t just be for big security teams with the most resources. When basic defenses don't cut it, Huntress Managed EDR levels the cybersecurity playing field with a solution for ALL businesses. Our comprehensive platform combines fully-owned technology with expert oversight, including 24/7 monitoring by a team of expert hunters specializing in wrecking hackers day in and day out. Our focus is on hitting hackers when and where it matters most, so we filter out the noise of false positives and only alert you on real threats. And if hackers breach your defenses, we isolate and eliminate those threats for you with speed and precision. With Huntress, you’re not just keeping pace—you’re leveling up to world-class endpoint security. Huntress gives organizations of all sizes a top EDR solution with the ease of use security teams actually need so they can sleep at night knowing they're protected.

**Average Rating:** 4.9/5.0

**Total Reviews:** 890

#### How Do G2 Users Rate Huntress Managed EDR?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.6/10 (Category avg: 9.1/10)
- **Automated remediation:** 9.3/10 (Category avg: 8.7/10)
- **Automated investigation:** 9.5/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Huntress Managed EDR?

- **Seller:** [Huntress Labs](https://www.g2.com/sellers/huntress-labs)
- **Company Website:** huntress.com
- **Year Founded:** 2015
- **HQ Location:** Ellicott City, US
- **Twitter:** @HuntressLabs  
40,338 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=570d57c2d792bb0f1dd9c97cb05ee13cfd2e93a1546d6d3c5c11e8ce22e14a55&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10172550%2F&secure%5Burl_type%5D=linkedin_company_website)  
978 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 78% Small, 17% Medium

#### What Do G2 Reviewers Say About Huntress Managed EDR?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **exceptional customer support** from Huntress, ensuring smooth transitions and effective issue resolution for MSPs.
- Users find Huntress Managed EDR **incredibly easy to implement** , ensuring a smooth transition and outstanding support throughout.
- Users value the **real-time threat detection** of Huntress, enhancing security and minimizing false positives for effective response.
- Users commend the **real-time protection and detection capabilities** of Huntress Managed EDR, enhancing their security against threats.
- Users value the **continuous monitoring** of Huntress Managed EDR, ensuring swift threat identification and endpoint protection.

##### Cons

- Users suggest that **improvements are needed for exception management** and better visibility into AV scans and quarantined files.
- Users find the **lack of customization** in alerting and reporting limits the ability to tailor their experience effectively.
- Users feel the **reporting is insufficient** in Huntress, lacking detail and timeliness for optimal threat monitoring.
- Users face **alert issues** with Huntress Managed EDR, including false positives and unclear notifications during updates.
- Users are concerned about **integration issues** with various platforms, wishing for more compatibility beyond just Defender.

#### What Are Recent G2 Reviews of Huntress Managed EDR?

**["The last line of defence in a multi layered stack"](https://www.g2.com/survey_responses/huntress-managed-edr-review-8109710)**

**Rating:** 5.0/5.0 stars

_— Kevin W._

[Read full review](https://www.g2.com/survey_responses/huntress-managed-edr-review-8109710)

**["Huntress as a Security Stack tool for MSPs which "Lurks in the Dark", but wears nightvision goggles."](https://www.g2.com/survey_responses/huntress-managed-edr-review-6565299)**

**Rating:** 4.5/5.0 stars

_— Fred H._

[Read full review](https://www.g2.com/survey_responses/huntress-managed-edr-review-6565299)

#### What Are G2 Users Discussing About Huntress Managed EDR?

- [What is Huntress cyber security?](https://www.g2.com/discussions/what-is-huntress-cyber-security)
- [Is Huntress an antivirus?](https://www.g2.com/discussions/is-huntress-an-antivirus) - 2 comments
- [How does a huntress work?](https://www.g2.com/discussions/how-does-a-huntress-work) - 1 comment
- [What is Huntress program?](https://www.g2.com/discussions/what-is-huntress-program) - 1 comment

### [eSentire](https://www.g2.com/products/esentire/reviews)

eSentire is a leader in Controlled Autonomy SecOps, protecting 2,000+ organizations across 35+ industries around the world. Founded in 2001, the company’s Controlled Autonomy SecOps operating model pairs agentic AI operatives with engineered human-judgment controls, delivering expert-depth security outcomes at machine speed without ceding accountability to opaque automation. Powered by the unified agentic AI Atlas Platform, eSentire’s Atlas AI + 24/7 expert human SOC coverage delivers offensive capabilities that preempt exposures before attackers do, detect, and respond to stop threats in real time. For more information, visit esentire.com and follow @eSentire.

**Average Rating:** 4.6/5.0

**Total Reviews:** 284

#### How Do G2 Users Rate eSentire?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.1/10 (Category avg: 9.1/10)
- **Automated remediation:** 8.6/10 (Category avg: 8.7/10)
- **Automated investigation:** 8.9/10 (Category avg: 8.9/10)

#### Who Is the Company Behind eSentire?

- **Seller:** [eSentire](https://www.g2.com/sellers/esentire)
- **Company Website:** www.esentire.com
- **Year Founded:** 2001
- **HQ Location:** Waterloo, Ontario
- **Twitter:** @eSentire  
6,438 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8ff5eeadc3d0fd296d7231940ab153d473f2eadddb9bef17fdbbfe4979ffa39d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F150760%2F&secure%5Burl_type%5D=linkedin_company_website)  
574 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, CTO
- **Top Industries:** Financial Services, Legal Services
- **Company Size:** 59% Medium, 23% Large

#### What Do G2 Reviewers Say About eSentire?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **rapid response time** of eSentire, enhancing their confidence in security management and threat resolution.
- Users value the **excellent customer support** at eSentire, with quick responses and a human touch readily available.
- Users find eSentire's **managed SOC services** vital for constant monitoring and operational security, especially after hours.
- Users value eSentire's **deep expertise and 24/7 support** , providing reliable cybersecurity solutions tailored to their needs.
- Users value the **24/7 continuous monitoring** by eSentire, enabling quick responses to anomalies and ensuring peace of mind.

##### Cons

- Users experience **communication issues** with eSentire, often feeling that clarity and support are lacking during interactions.
- Users experience an **inefficient alert system** requiring internal validation, impacting overall usability and response times.
- Users note that eSentire is **expensive** compared to alternatives, reflecting its premium support and expertise.
- Users face **portal issues** with eSentire, preferring direct email updates for ticket details rather than mandatory portal logins.
- Users find **poor reporting** from eSentire problematic, citing infrequent reviews and a lack of actionable insights.

#### What Are Recent G2 Reviews of eSentire?

**["24/7 Proactive MDR with Strong Integration and Centralized Visibility"](https://www.g2.com/survey_responses/esentire-review-12795253)**

**Rating:** 4.5/5.0 stars

_— Luciana S._

[Read full review](https://www.g2.com/survey_responses/esentire-review-12795253)

**["eSentire is phenomenal"](https://www.g2.com/survey_responses/esentire-review-9942013)**

**Rating:** 5.0/5.0 stars

_— Charles C._

[Read full review](https://www.g2.com/survey_responses/esentire-review-9942013)

#### What Are G2 Users Discussing About eSentire?

- [What does MDR mean?](https://www.g2.com/discussions/esentire-what-does-mdr-mean)
- [What does MDR mean?](https://www.g2.com/discussions/what-does-mdr-mean) - 1 comment
- [What is MDR and EDR?](https://www.g2.com/discussions/esentire-what-is-mdr-and-edr)
- [What is MDR and EDR?](https://www.g2.com/discussions/what-is-mdr-and-edr)
- [What is managed detection and response?](https://www.g2.com/discussions/esentire-what-is-managed-detection-and-response) - 1 comment

### [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews)

Arctic Wolf® is the market leader in security operations. Using the cloud-native Arctic Wolf® Platform, we help organizations end cyber risk by providing security operations as a concierge service. Arctic Wolf solutions include Arctic Wolf® Managed Detection and Response (MDR), Managed Risk, and Managed Security Awareness —each delivered by the industry’s original Concierge Security® Team. Highly-trained Concierge Security experts work as an extension of internal teams to provide 24x7 monitoring, detection, and response, as well as ongoing risk management to give organizations the protection, resilience and guidance they need to defend against cyber threats. Visit arcticwolf.com to get the latest industry resources and learn more about our solutions.

**Average Rating:** 4.7/5.0

**Total Reviews:** 276

#### How Do G2 Users Rate Arctic Wolf?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.2/10 (Category avg: 9.1/10)
- **Automated remediation:** 8.3/10 (Category avg: 8.7/10)
- **Automated investigation:** 9.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Arctic Wolf?

- **Seller:** [Arctic Wolf Networks](https://www.g2.com/sellers/arctic-wolf-networks)
- **Company Website:** www.arcticwolf.com
- **Year Founded:** 2012
- **HQ Location:** Eden Prairie, MN
- **Twitter:** @AWNetworks  
4,520 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e68870c648dd385580ab25d4ff5749288aa4c362b659f7c696476f37cbac7fc1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2760138%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,286 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, IT Director
- **Top Industries:** Hospital & Health Care, Information Technology and Services
- **Company Size:** 71% Medium, 20% Large

#### What Do G2 Reviewers Say About Arctic Wolf?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Arctic Wolf for its **responsive customer support** , ensuring effective collaboration and timely assistance during security incidents.
- Users value the **proactive threat detection** of Arctic Wolf, ensuring timely alerts and expert support for security incidents.
- Users value Arctic Wolf's **proactive security approach** , providing peace of mind and seamless team integration for threat management.
- Users appreciate the **ease of use** of Arctic Wolf, highlighting its user-friendly interface and smooth deployment.
- Users value the **fast notifications of events** , enabling quick engagement and effective issue triage with professionals.

##### Cons

- Users highlight the **high cost** of Arctic Wolf, wishing it was more affordable despite its effectiveness.
- Users note the **issue of false positives** in alerts, requiring time-consuming investigations despite overall satisfaction.
- Users experience a **steep learning curve** , requiring time and IT knowledge to navigate Arctic Wolf's features effectively.
- Users feel overwhelmed by the **amount of cybersecurity risks** detailed in reports and seek better notification methods.
- Users face **dashboard issues** with quirks and delays in resolving identified risks, though updates are frequent.

#### What Are Recent G2 Reviews of Arctic Wolf?

**["Arctic Wolf: Amazing Team, Constant Innovation, and Peace of Mind 24x7"](https://www.g2.com/survey_responses/arctic-wolf-review-12647394)**

**Rating:** 5.0/5.0 stars

_— Kris I._

[Read full review](https://www.g2.com/survey_responses/arctic-wolf-review-12647394)

**["Effortless Log Management and Monitoring with Built-In Parsers"](https://www.g2.com/survey_responses/arctic-wolf-review-12190051)**

**Rating:** 4.5/5.0 stars

_— Jenine M._

[Read full review](https://www.g2.com/survey_responses/arctic-wolf-review-12190051)

#### What Are G2 Users Discussing About Arctic Wolf?

- [What is CylancePROTECT used for?](https://www.g2.com/discussions/what-is-cylanceprotect-used-for) - 2 comments, 1 upvote
- [What is CylanceOPTICS used for?](https://www.g2.com/discussions/what-is-cylanceoptics-used-for) - 1 comment
- [How much does arctic wolf cost?](https://www.g2.com/discussions/arctic-wolf-how-much-does-arctic-wolf-cost) - 1 comment
- [How much does arctic wolf cost?](https://www.g2.com/discussions/how-much-does-arctic-wolf-cost)
- [Is Arctic wolf a SIEM?](https://www.g2.com/discussions/is-arctic-wolf-a-siem) - 2 comments

### [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)

Organizations today face a serious challenge: managing numerous security vendors and tools while confronting an ever-evolving threat landscape. Sophisticated adversaries are becoming smarter, faster, and more evasive, launching complex attacks that can strike in minutes or even seconds. Traditional security approaches struggle to keep pace, leaving businesses vulnerable. The CrowdStrike Falcon Platform addresses this by offering a unified, cloud-native solution. It consolidates previously siloed security solutions and incorporates third-party data into a single platform with one efficient and resource-conscious agent, leveraging advanced AI and real-time threat intelligence. This approach simplifies security operations, speeds analyst decision making, and enhances protection to stop the breach, allowing organizations to reduce risk with less complexity and lower costs. CrowdStrike's Falcon Platform includes: - Endpoint Security: Secure the endpoint, stop the breach - Identify Protection: Identity is the front line, defend it - Next-Gen SIEM: The future of SIEM, today - Data Protection: Real-time data protection from endpoint to cloud - Exposure Management: Understand risk to stop breaches - Charlotte AI: Powering the next evolution of the SOC

**Average Rating:** 4.6/5.0

**Total Reviews:** 419

#### How Do G2 Users Rate CrowdStrike Falcon Endpoint Protection Platform?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.1/10 (Category avg: 9.1/10)
- **Automated remediation:** 9.3/10 (Category avg: 8.7/10)
- **Automated investigation:** 9.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind CrowdStrike Falcon Endpoint Protection Platform?

- **Seller:** [CrowdStrike](https://www.g2.com/sellers/crowdstrike)
- **Company Website:** www.crowdstrike.com
- **Year Founded:** 2011
- **HQ Location:** Sunnyvale, CA
- **Twitter:** @CrowdStrike  
110,809 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f13dce0bc1628ccb762ed9d5acb4e0f0998a717639b903c3d3a271ef1da6ad7b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2497653%2F&secure%5Burl_type%5D=linkedin_company_website)  
11,343 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Security Analyst, Cyber Security Analyst
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 43% Large, 42% Medium

#### What Do G2 Reviewers Say About CrowdStrike Falcon Endpoint Protection Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **lightweight performance and powerful threat detection** of CrowdStrike Falcon, enhancing security without slowing down systems.
- Users commend the **effective threat detection** capabilities of CrowdStrike Falcon, ensuring robust security without system slowdowns.
- Users appreciate the **ease of use** of CrowdStrike Falcon, benefiting from its lightweight impact and efficient incident management.
- Users appreciate the **advanced real-time threat protection** of CrowdStrike Falcon, ensuring efficient security without system performance issues.
- Users praise the **exceptional threat detection** of CrowdStrike Falcon, noting its effectiveness against both known and unknown threats.

##### Cons

- Users find the **cost prohibitive** for smaller organizations, especially with additional modules increasing overall expenses.
- Users find the **complexity of the user interface** and additional costs challenging, complicating their overall experience.
- Users face a **steep learning curve** with CrowdStrike’s query language, making transitions from other platforms challenging.
- Users find the **limited features** challenging, especially concerning cost and technical accessibility for smaller businesses.
- Users find that **pricing can be a barrier** for smaller organizations, complicating access to advanced features.

#### What Are Recent G2 Reviews of CrowdStrike Falcon Endpoint Protection Platform?

**["Crowdstrike Falcon: Proactive Security, Steep Learning Curve"](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12958852)**

**Rating:** 5.0/5.0 stars

_— Ansh B._

[Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12958852)

**["“Powerful and Reliable Endpoint Protection”"](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-13240446)**

**Rating:** 4.5/5.0 stars

_— gautam p._

[Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-13240446)

#### What Are G2 Users Discussing About CrowdStrike Falcon Endpoint Protection Platform?

- [How does Falcon prevent work?](https://www.g2.com/discussions/how-does-falcon-prevent-work) - 2 comments
- [Does CrowdStrike offer MFA?](https://www.g2.com/discussions/does-crowdstrike-offer-mfa) - 1 comment
- [What is OverWatch in CrowdStrike?](https://www.g2.com/discussions/what-is-overwatch-in-crowdstrike) - 1 comment
- [How much does CrowdStrike Falcon X cost?](https://www.g2.com/discussions/how-much-does-crowdstrike-falcon-x-cost)
- [What is MDR detection?](https://www.g2.com/discussions/what-is-mdr-detection)

### [Huntress Managed ITDR](https://www.g2.com/products/huntress-managed-itdr/reviews)

Hackers aren’t wasting time breaking into your networks the hard way—they’re using infostealers to grab credentials, session cookies, and access tokens in seconds. Huntress Managed ITDR is designed for this always-evolving threat landscape. With a 3-minute mean time to respond (MTTR) and a low false positive rate, Huntress stops real threats before they wreck your business. Built to support organizations of ALL sizes, Huntress Managed ITDR closes blind spots across your workflows and shuts down avenues attackers rely on. Our enterprise-grade solution gives you continuous monitoring for identity-based threats, rapid detection of unauthorized access, location-based and VPN/tunnel/proxy anomalies, and fast response to suspicious activities like rogue applications, shadow workflows, and business email compromise (BEC) scams. By focusing on protecting user credentials and session tokens, Huntress keeps your organization's digital identities safe, even as attackers develop sneakier tactics.

**Average Rating:** 4.8/5.0

**Total Reviews:** 113

#### How Do G2 Users Rate Huntress Managed ITDR?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.6/10 (Category avg: 9.1/10)
- **Automated remediation:** 9.6/10 (Category avg: 8.7/10)
- **Automated investigation:** 9.6/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Huntress Managed ITDR?

- **Seller:** [Huntress Labs](https://www.g2.com/sellers/huntress-labs)
- **Company Website:** huntress.com
- **Year Founded:** 2015
- **HQ Location:** Ellicott City, US
- **Twitter:** @HuntressLabs  
40,338 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=570d57c2d792bb0f1dd9c97cb05ee13cfd2e93a1546d6d3c5c11e8ce22e14a55&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10172550%2F&secure%5Burl_type%5D=linkedin_company_website)  
978 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 75% Small, 20% Medium

#### What Do G2 Reviewers Say About Huntress Managed ITDR?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **continuous monitoring** of Huntress Managed ITDR, enabling quick detection of threats without additional overhead.
- Users value the **easy integrations** of Huntress Managed ITDR, enhancing efficiency and security across multiple platforms.
- Users value the **reliability** of Huntress Managed ITDR, ensuring continuous protection and quick detection of threats.
- Users value the **clear visibility and actionable alerts** Huntress Managed ITDR provides for identity-based threats.
- Users praise the **rapid and responsive customer support** of Huntress Managed ITDR, enhancing overall satisfaction and efficiency.

##### Cons

- Users report **inadequate detection** of failed login attempts, limiting proactive responses to security threats.
- Users desire **greater control and customization** in the management console for enhanced functionality and flexibility.
- Users find the **pricing to be high** since costs accumulate with each user, impacting overall affordability.
- Users note occasional **false positives** triggered by VPN usage or incorrect location data, but overall security is prioritized.
- Users report an **inefficient alert system** , lacking crucial details and failing to detect key security threats promptly.

#### What Are Recent G2 Reviews of Huntress Managed ITDR?

**["Reassuring Identity Monitoring with Excellent Support and Reporting"](https://www.g2.com/survey_responses/huntress-managed-itdr-review-11349856)**

**Rating:** 5.0/5.0 stars

_— Lisa V._

[Read full review](https://www.g2.com/survey_responses/huntress-managed-itdr-review-11349856)

**["Huntress SOC Went Above and Beyond During a Real Compromise"](https://www.g2.com/survey_responses/huntress-managed-itdr-review-13153013)**

**Rating:** 5.0/5.0 stars

_— Roberto F._

[Read full review](https://www.g2.com/survey_responses/huntress-managed-itdr-review-13153013)

### [ThreatDown](https://www.g2.com/products/threatdown/reviews)

AI has changed what businesses need to protect and how fast they need to respond. Ungoverned AI tools leak data through identities and API keys nobody's watching, while AI-driven attacks compress exploit windows from months to hours and generate the alert volume of dozens of attackers at once — a scale problem no team can staff its way out of. ThreatDown meets AI-scale risk with an AI-native platform built for more than the endpoint — one lightweight agent, one console, no tool sprawl. AI visibility flags every AI tool in use and blocks sensitive data before it reaches the model. ThreatDown ITDR monitors every identity, human and non-human, to catch compromise before attackers act. And Endpoint and email security stop attacks where they start - on the device and in the inbox. On top, ThreatDown MDR pairs AI-powered triage, with elite analysts who respond 24/7, detecting threats in a median of 5 minutes and containing them in 19. It's enterprise-grade protection at AI speed, without the headcount or complexity.

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,046

#### How Do G2 Users Rate ThreatDown?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.2/10 (Category avg: 9.1/10)
- **Automated remediation:** 9.1/10 (Category avg: 8.7/10)
- **Automated investigation:** 9.1/10 (Category avg: 8.9/10)

#### Who Is the Company Behind ThreatDown?

- **Seller:** [Malwarebytes](https://www.g2.com/sellers/malwarebytes)
- **Company Website:** www.malwarebytes.com
- **Year Founded:** 2008
- **HQ Location:** Santa Clara, CA
- **Twitter:** @Malwarebytes  
88,536 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3ed583453f5ffe38508ea660c546dd2e28ae743c475b76768ee67312592d9a58&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmalwarebytes%2F&secure%5Burl_type%5D=linkedin_company_website)  
592 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Owner
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 48% Small, 42% Medium

#### What Do G2 Reviewers Say About ThreatDown?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in deploying ThreatDown, making integration and implementation straightforward and efficient.
- Users praise ThreatDown for its **easy onboarding and integration** , offering robust security with user-friendly tools and support.
- Users value the **enhanced security** provided by ThreatDown, appreciating its effectiveness and minimal performance impact.
- Users appreciate the **effective threat detection** of ThreatDown, making security straightforward and reliable over the years.
- Users find the **customer support** of ThreatDown exceptional, noting prompt resolutions and helpful account management.

##### Cons

- Users express concerns about **poor customer support** , citing difficulty in reaching help and needing more regular engagement.
- Users find the **lack of clarity** in customization and integration processes frustrating, impacting overall user experience.
- Users are frustrated by the **significant lack of features** in ThreatDown, diminishing its overall appeal and functionality.
- Users experience **false positives** with ThreatDown, causing complications and confusion in managing software access effectively.
- Users experience **communication issues** with ThreatDown, including sporadic device identification and slow support responses.

#### What Are Recent G2 Reviews of ThreatDown?

**["Excellent tool for End point defence as part of our Cyber Defence"](https://www.g2.com/survey_responses/threatdown-review-9947439)**

**Rating:** 5.0/5.0 stars

_— Jeremy N._

[Read full review](https://www.g2.com/survey_responses/threatdown-review-9947439)

**["The Security command centre every business needs."](https://www.g2.com/survey_responses/threatdown-review-3728667)**

**Rating:** 5.0/5.0 stars

_— Daniel M._

[Read full review](https://www.g2.com/survey_responses/threatdown-review-3728667)

#### What Are G2 Users Discussing About ThreatDown?

- [What is Malwarebytes for Business used for?](https://www.g2.com/discussions/what-is-malwarebytes-for-business-used-for)
- [What is Malwarebytes team?](https://www.g2.com/discussions/what-is-malwarebytes-team)
- [What is Malwarebytes endpoint protection?](https://www.g2.com/discussions/what-is-malwarebytes-endpoint-protection) - 1 comment
- [Does Malwarebytes work on servers?](https://www.g2.com/discussions/does-malwarebytes-work-on-servers) - 1 comment, 2 upvotes
- [Is Malwarebytes free for business use?](https://www.g2.com/discussions/is-malwarebytes-free-for-business-use) - 1 comment, 1 upvote

### [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews)

Stay one step ahead of known and emerging cyber threats with our AI-native, prevention-first approach. ESET combines the power of AI and human expertise to make protection easy and effective. Experience best-in-class protection thanks to our in-house global cyber threat intelligence, compiled and examined for over 30 years, which drives our extensive R&D network led by industry-acclaimed researchers. ESET PROTECT, our cloud-first XDR cybersecurity platform combines next-gen prevention, detection, and proactive threat hunting capabilities. ESET's highly customizable solutions include local support and have minimal impact on performance, identify and neutralize known and emerging threats before they can be executed, support business continuity, and reduce the cost of implementation and management. HOW YOUR ORGANIZATION WILL BENEFIT - Improved protection against ransomware and zero-day threats via cloud-based sandboxing technology. - Helps comply with data regulations thanks to full disk encryption capabilities on Windows and macOS. - Easily accessible ESET PROTECT console improves TCO of security management. - Single-pane-of-glass remote management for visibility of threats, users, and quarantined items. - Company endpoints and mobiles are protected via advanced multilayered technology, now with brute-force attack protection.

**Average Rating:** 4.6/5.0

**Total Reviews:** 962

#### How Do G2 Users Rate ESET PROTECT?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.7/10 (Category avg: 9.1/10)
- **Automated remediation:** 9.8/10 (Category avg: 8.7/10)
- **Automated investigation:** 9.6/10 (Category avg: 8.9/10)

#### Who Is the Company Behind ESET PROTECT?

- **Seller:** [ESET](https://www.g2.com/sellers/eset)
- **Company Website:** www.eset.com
- **Year Founded:** 1992
- **HQ Location:** Bratislava, Slovak Republic
- **Twitter:** @ESET  
275,702 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=121239711b8ff4e4d5fa037290b0a2932087a3883941870cac8d063051fecb3a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F28967%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,014 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Network Administrator
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 48% Medium, 45% Small

#### What Do G2 Reviewers Say About ESET PROTECT?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **straightforward installation** of ESET PROTECT, making it easy for anyone to get started.
- Users commend ESET PROTECT for its **robust ransomware protection** , ensuring comprehensive security across multiple endpoints.
- Users commend the **reliability** of ESET PROTECT, especially its strong protection against ransomware across multiple platforms.
- Users value the **great security** of ESET PROTECT, ensuring computer safety with minimal impact on performance.
- Users value the **centralized management** of ESET PROTECT, enabling effortless device oversight and enhanced threat detection.

##### Cons

- Users find a **learning curve** with ESET PROTECT, as some features are complex and require expensive licenses.
- Users find the **difficult configuration** process of ESET PROTECT time-consuming and sometimes overly complex for setup and management.
- Users find the **dashboard not user-friendly** , citing excessive clicks for accessing necessary data and managing settings.
- Users report a **lack of clarity** in policy management and task handling, complicating effective security oversight.
- Users find **difficult navigation** in ESET PROTECT, requiring advanced skills and patience during implementation and setup.

#### What Are Recent G2 Reviews of ESET PROTECT?

**["Great product placing ESET at the top of the list"](https://www.g2.com/survey_responses/eset-protect-review-10057911)**

**Rating:** 4.0/5.0 stars

_— Jonathan B._

[Read full review](https://www.g2.com/survey_responses/eset-protect-review-10057911)

**["Centralized and Efficient Security Administration"](https://www.g2.com/survey_responses/eset-protect-review-12627499)**

**Rating:** 5.0/5.0 stars

_— Oscar Humberto G._

[Read full review](https://www.g2.com/survey_responses/eset-protect-review-12627499)

#### What Are G2 Users Discussing About ESET PROTECT?

- [What is ESET PROTECT Platform used for?](https://www.g2.com/discussions/what-is-eset-protect-platform-used-for)
- [What is ESET PROTECT Advanced used for?](https://www.g2.com/discussions/what-is-eset-protect-advanced-used-for)
- [How does ESET encryption work?](https://www.g2.com/discussions/eset-secure-authentication-how-does-eset-encryption-work)
- [Is ESET better than Sophos?](https://www.g2.com/discussions/is-eset-better-than-sophos)
- [Is ESET an antivirus?](https://www.g2.com/discussions/is-eset-an-antivirus) - 1 comment

### [Zscaler Sec Ops](https://www.g2.com/products/zscaler-sec-ops/reviews)

Red Canary provides managed detection and response (MDR), finding and stopping threats before business impact. You get a security operations platform and 24x7 service that proactively monitors for malicious and suspicious behaviors and responds to stop them from becoming serious security incidents. MDR services complement and enhance your SOC, operating as a trusted partner, offering the expertise, tools, and support needed to strengthen your overall security posture. The platform works using several key components: Your existing endpoint and cloud workload sensors/agents Alert collectors and integrations with your alert-generating security products Integrations with your cloud service providers, identity platforms, and SaaS applications Cloud-hosted collection, detection, and response platforms Our Cyber Incident Response Team (CIRT) Our Threat Hunting team The sensors already running on the endpoints and cloud workloads that make up your corporate and production environments collect detailed telemetry about what is happening in those systems. The telemetry and alerts from your cloud service provider, identity platforms, SaaS applications, and other security products are both sent to our cloud-hosted platform. This allows our CIRT to perform analysis of that data to identify and confirm suspicious activity and security incidents. The security orchestration and response capabilities can execute automations using playbooks on endpoints for response and remediation. Our unique combination of detection-as-code detection engineering, proactive threat hunting, and agentic AI uncovers critical threats deep within your environment before they cause harm. Our renowned in-house intelligence team provides tactical insights tailored to your unique environment, helping you understand the adversaries you face, their specific tactics, and how to stop them. Red Canary enables 10X faster response to threats, helping you slash your mean time to respond (MTTR) by detecting threats early, investigating with precision, and enabling rapid containment, both expert-led and automated. Red Canary helps get more value from your existing tech stack continuously analyzing data across identities, endpoint, and cloud.

**Average Rating:** 4.7/5.0

**Total Reviews:** 131

#### How Do G2 Users Rate Zscaler Sec Ops?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 8.7/10 (Category avg: 9.1/10)
- **Automated remediation:** 8.8/10 (Category avg: 8.7/10)
- **Automated investigation:** 8.8/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Zscaler Sec Ops?

- **Seller:** [Zscaler](https://www.g2.com/sellers/zscaler)
- **Year Founded:** 2008
- **HQ Location:** San Jose, California
- **Twitter:** @zscaler  
17,676 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dd48cce12739aa38dd0edad4b44a56a4154fceea224130955b1eeadec11322bf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F234625%2F&secure%5Burl_type%5D=linkedin_company_website)  
8,830 employees on LinkedIn®
- **Ownership:** NASDAQ:ZS

#### Who Uses This Product?

- **Who Uses This:** Security Analyst, Security Engineer
- **Top Industries:** Financial Services, Manufacturing
- **Company Size:** 56% Large, 40% Medium

#### What Do G2 Reviewers Say About Zscaler Sec Ops?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **responsive and knowledgeable customer support** from Red Canary, enhancing their cybersecurity peace of mind.
- Users praise Red Canary for its **advanced threat detection capabilities** that significantly enhance organizational security and confidence.
- Users praise Red Canary’s **reliability** , noting its effective threat detection and responsive support enhances overall security confidence.
- Users value the **timely alert management** of Red Canary, enhancing proactive threat detection and response effectiveness.
- Users value the **innovative features** of Red Canary, appreciating its customer service and seamless integration with security systems.

##### Cons

- Users experience **inefficient alert systems** with Red Canary, facing redundant alerts and delays in threat notifications.
- Users experience **communication issues** with Red Canary, reporting inconsistent support and unfulfilled commitments.
- Users find Red Canary **expensive** , especially with the new ala carte model impacting their budget and flexibility.
- Users find **difficult navigation** in Red Canary's mobile app, impacting their overall experience and efficiency.
- Users highlight **integration issues** with Red Canary, noting limitations with AWS and reliance on Crowdstrike for functionality.

#### What Are Recent G2 Reviews of Zscaler Sec Ops?

**["Brilliant Threat Detection and SOC Monitoring with Strong Remediation Guidance"](https://www.g2.com/survey_responses/zscaler-sec-ops-review-12819351)**

**Rating:** 4.5/5.0 stars

_— Luciana S._

[Read full review](https://www.g2.com/survey_responses/zscaler-sec-ops-review-12819351)

**["Robust MDR with Accurate Alerts, Detailed Reports, and Versatile Integrations"](https://www.g2.com/survey_responses/zscaler-sec-ops-review-12795206)**

**Rating:** 4.5/5.0 stars

_— Rinalon E._

[Read full review](https://www.g2.com/survey_responses/zscaler-sec-ops-review-12795206)

#### What Are G2 Users Discussing About Zscaler Sec Ops?

- [What is EDR and MDR?](https://www.g2.com/discussions/what-is-edr-and-mdr)
- [What is a canary in cyber security?](https://www.g2.com/discussions/what-is-a-canary-in-cyber-security)
- [How does Red Canary work?](https://www.g2.com/discussions/how-does-red-canary-work) - 1 comment

### [Guardz](https://www.g2.com/products/guardz/reviews)

Guardz is a unified cybersecurity platform specifically designed for Managed Service Providers (MSPs). This innovative solution consolidates essential security controls, identity threat detection and response (ITDR), endpoint protection (EDR), email security, user awareness training and phishing simulations, and Managed Detection and Response (MDR) into a single AI-native framework. The platform aims to enhance operational efficiency by streamlining security processes and providing a comprehensive approach to cybersecurity. Targeting MSPs, Guardz addresses the unique challenges these providers face in managing multiple security tools that often operate in silos. By adopting an identity-centric approach, Guardz connects various security vectors, effectively reducing the gaps that can leave organizations vulnerable. This layered and holistic view enables MSPs to respond to user risks in real time, ensuring that security measures are not only reactive but also proactive in safeguarding client environments. Key features of Guardz include its 24/7 AI and human-led Managed Detection and Response (MDR) services. The platform employs agentic AI to triage threats at machine speed, allowing for rapid identification and prioritization of potential security incidents. This automated triage process is complemented by expert analysts who validate findings, mitigate risks, and guide response actions. As a result, MSPs can offer scalable protection to their clients without the need to expand their workforce, making it a cost-effective solution for growing cybersecurity demands. Guardz stands out in the cybersecurity landscape by providing a unified platform that integrates various security functions into one cohesive system. This integration not only simplifies the management of security tools but also enhances the overall effectiveness of security measures. By leveraging AI-driven insights and human expertise, Guardz empowers MSPs to deliver robust cybersecurity solutions that adapt to the evolving threat landscape, ensuring their clients remain protected against emerging risks.

**Average Rating:** 4.6/5.0

**Total Reviews:** 123

#### How Do G2 Users Rate Guardz?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.0/10 (Category avg: 9.1/10)
- **Automated remediation:** 8.9/10 (Category avg: 8.7/10)
- **Automated investigation:** 8.6/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Guardz?

- **Seller:** [Guardz](https://www.g2.com/sellers/guardz)
- **Company Website:** guardz.com
- **Year Founded:** 2022
- **HQ Location:** Tel Aviv, IL
- **Twitter:** @GuardzCyber  
114 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6b4eb4a08e1658a28713de6716989de20feaf33d4af4518b9d10eceace2f2eca&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fguardz%2F&secure%5Burl_type%5D=linkedin_company_website)  
161 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 77% Small, 19% Medium

#### What Do G2 Reviewers Say About Guardz?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Guardz, highlighting its organized dashboard and straightforward integration.
- Users value the **robust security** of Guardz, ensuring comprehensive protection for their systems and emails effortlessly.
- Users value the **efficient multi-tenant features** of Guardz, enhancing operational workflow and client management.
- Users value the **effective threat detection** capabilities of Guardz, enhancing overall cybersecurity for their clients.
- Users appreciate the **easy setup** of Guardz, quickly deploying it for customers in about an hour.

##### Cons

- Users find the **limited features** of Guardz restrict their workflow and hinder automation capabilities, needing more flexibility.
- Users desire more **transparency and clarity** regarding the tools and methods used by Guardz for safety.
- Users face **integration issues** with Guardz, finding alerts cumbersome and lacking essential API support for smoother operations.
- Users find **limited customization options** in Guardz, impacting its adaptability for advanced configurations in mixed environments.
- Users note the need for **improved onboarding and polish** in Guardz to enhance overall usability and support.

#### What Are Recent G2 Reviews of Guardz?

**["Effortless Security Management with Guardz"](https://www.g2.com/survey_responses/guardz-review-9895430)**

**Rating:** 5.0/5.0 stars

_— Tobias L._

[Read full review](https://www.g2.com/survey_responses/guardz-review-9895430)

**["MDR Support That Exceeds Expectations"](https://www.g2.com/survey_responses/guardz-review-13043519)**

**Rating:** 5.0/5.0 stars

_— Robby H._

[Read full review](https://www.g2.com/survey_responses/guardz-review-13043519)

### [Cynet](https://www.g2.com/products/cynet/reviews)

Cynet is the unified, AI-powered cybersecurity platform that delivers robust and comprehensive protection for security teams while maximizing operational efficiency for managed service providers (MSPs). This platform consolidates a wide array of security capabilities into a single, user-friendly interface, ensuring that organizations can effectively safeguard their digital assets without the complexity often associated with multi-solution environments. Cynet’s platform simplifies security management by integrating various functionalities, such as endpoint protection, threat detection, and incident response, into one cohesive system. This integration not only streamlines operations but also allows organizations to allocate their resources more effectively, ultimately enhancing their overall security posture. One of the standout features of Cynet’s platform is its remarkable performance in the MITRE ATT&CK Evaluations. Cynet delivered 100% visibility and 100% analytic coverage without requiring any configuration changes three years in a row. This capability ensures that organizations can monitor their environments comprehensively and respond to threats with precision. The platform’s built-in analytics and reporting tools provide actionable insights, enabling users to make informed decisions about their cybersecurity strategies. Additionally, Cynet offers 24/7 expert support, which is crucial for organizations that may not have in-house cybersecurity expertise. This round-the-clock assistance ensures that users can quickly address any security incidents or concerns, minimizing potential downtime and damage. The combination of advanced technology and dedicated support positions Cynet as a valuable partner for SMEs and service providers looking to enhance their cybersecurity measures. In summary, Cynet’s unified, AI-powered cybersecurity platform stands out in the crowded cybersecurity market by offering a unified solution tailored to the needs of MSPs. Its comprehensive features, exceptional performance in industry evaluations, and continuous expert support make it a compelling choice for organizations seeking to bolster their cybersecurity defenses while maintaining operational efficiency.

**Average Rating:** 4.7/5.0

**Total Reviews:** 216

#### How Do G2 Users Rate Cynet?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.3/10 (Category avg: 9.1/10)
- **Automated remediation:** 9.4/10 (Category avg: 8.7/10)
- **Automated investigation:** 9.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Cynet?

- **Seller:** [Cynet](https://www.g2.com/sellers/cynet)
- **Company Website:** www.cynet.com
- **Year Founded:** 2014
- **HQ Location:** Boston, MA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5a5ebaacd6a1a812a193b2886c91aa7e64aeee7fb30bb25e658549d729d68178&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcynet-security%2F&secure%5Burl_type%5D=linkedin_company_website)  
332 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** SOC Analyst, Technical Engineer
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 58% Medium, 31% Small

#### What Do G2 Reviewers Say About Cynet?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Cynet, appreciating its straightforward yet comprehensive functionalities for effective protection.
- Users value the **unified platform** of Cynet, which offers effective security through streamlined endpoint protection and detection.
- Users praise Cynet for its **effective threat detection** and seamless monitoring, enhancing overall cybersecurity effortlessly.
- Users commend Cynet for its **exceptional customer support** , ensuring a smooth and efficient deployment experience.
- Users praise Cynet for its **flawless threat monitoring and detection** , enhancing overall cybersecurity effectiveness effortlessly.

##### Cons

- Users find **limited customization** options in reporting and dashboards, affecting their ability to present necessary data.
- Users find **feature limitations** in Cynet, with a desire for more customization options and broader integrations.
- Users note a **lack of customization** in reports, wishing for more options to tailor data presentation.
- Users note **limited features** , such as basic reporting and few third-party integrations, impacting customization and deeper controls.
- Users note a **lack of essential features** like web filtering and security policies compared to other vendors.

#### What Are Recent G2 Reviews of Cynet?

**["Outstanding Product"](https://www.g2.com/survey_responses/cynet-review-9063334)**

**Rating:** 5.0/5.0 stars

_— David W._

[Read full review](https://www.g2.com/survey_responses/cynet-review-9063334)

**["One platform to manage centralized Endpoint Security"](https://www.g2.com/survey_responses/cynet-review-10264337)**

**Rating:** 4.5/5.0 stars

_— Guido I._

[Read full review](https://www.g2.com/survey_responses/cynet-review-10264337)

#### What Are G2 Users Discussing About Cynet?

- [What is Cynet 360 AutoXDR™ used for?](https://www.g2.com/discussions/what-is-cynet-360-autoxdr-used-for)
- [What is cynet XDR?](https://www.g2.com/discussions/what-is-cynet-xdr) - 1 comment
- [What is cynet used for?](https://www.g2.com/discussions/what-is-cynet-used-for) - 1 comment
- [Is cynet 360 good?](https://www.g2.com/discussions/is-cynet-360-good) - 3 comments
- [How much does cynet cost?](https://www.g2.com/discussions/how-much-does-cynet-cost) - 1 comment

### [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews)

Blackpoint Cyber is the forerunner in the managed detection and response space, leveraging our proprietary ecosystem to help our partners fight back and win against cyberthreats. We have served the community since 2014 and proudly continue to safeguard businesses around the world. We believe that no one should go alone into the unfair fight. At Blackpoint, our team strives to provide unified, 24/7 detection to help you take out your adversaries before they can even see us coming.

**Average Rating:** 4.7/5.0

**Total Reviews:** 257

#### How Do G2 Users Rate Blackpoint Cyber?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.4/10 (Category avg: 9.1/10)
- **Automated remediation:** 9.0/10 (Category avg: 8.7/10)
- **Automated investigation:** 9.2/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Blackpoint Cyber?

- **Seller:** [Blackpoint Cyber](https://www.g2.com/sellers/blackpoint-cyber)
- **Year Founded:** 2014
- **HQ Location:** Denver, Colorado, United States
- **Twitter:** @blackpointus  
1,531 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0fa90957926decb802e542f656f7dd433292227e62871cd44f3a3b617694adae&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9381059%2F&secure%5Burl_type%5D=linkedin_company_website)  
207 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** President, Owner
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 82% Small, 17% Medium

#### What Do G2 Reviewers Say About Blackpoint Cyber?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **responsive customer support** of Blackpoint Cyber, appreciating quick assistance and exceptional service quality.
- Users value the **fast threat detection** of Blackpoint Cyber, appreciating quick SOC responses and effective remediation.
- Users praise the **quick and easy deployment** of Blackpoint Cyber, enhancing their overall experience and efficiency.
- Users find the **setup process quick and easy** , enhancing their overall experience with Blackpoint Cyber.
- Users value the **continuous monitoring** of Blackpoint Cyber, praising its quick detection and effective incident response.

##### Cons

- Users experience **integration issues** with Blackpoint Cyber, finding it lacking information and support for seamless connectivity.
- Users find **poor reporting** capabilities limit effective asset management and hinder comprehensive client reviews for Blackpoint Cyber.
- Users find Blackpoint Cyber **expensive** , making it difficult for some to justify the investment needed for coverage.
- Users face **portal issues** with Compass One, citing clunky navigation and a lack of comprehensive features.
- Users find the **difficult navigation** frustrating, citing confusion with portal and client settings.

#### What Are Recent G2 Reviews of Blackpoint Cyber?

**["Blackpoint Cyber: Exceptional 24/7 Monitoring with Simple Setup"](https://www.g2.com/survey_responses/blackpoint-cyber-review-5328333)**

**Rating:** 5.0/5.0 stars

_— Randal W._

[Read full review](https://www.g2.com/survey_responses/blackpoint-cyber-review-5328333)

**["Effortless Compliance and Reporting with Blackpoint"](https://www.g2.com/survey_responses/blackpoint-cyber-review-12062236)**

**Rating:** 4.5/5.0 stars

_— Ian B._

[Read full review](https://www.g2.com/survey_responses/blackpoint-cyber-review-12062236)

#### What Are G2 Users Discussing About Blackpoint Cyber?

- [What is your primary use case for Blackpoint Cyber, and how has it impacted your cybersecurity strategy?](https://www.g2.com/discussions/what-is-your-primary-use-case-for-blackpoint-cyber-and-how-has-it-impacted-your-cybersecurity-strategy)
- [What is Blackpoint MDR?](https://www.g2.com/discussions/what-is-blackpoint-mdr)
- [What does CyberSecurity software do?](https://www.g2.com/discussions/blackpoint-cyber-what-does-cybersecurity-software-do)
- [Is Blackpoint cyber a SIEM?](https://www.g2.com/discussions/is-blackpoint-cyber-a-siem) - 4 comments
- [What is blackpoint software?](https://www.g2.com/discussions/what-is-blackpoint-software) - 3 comments

### [Todyl Security Platform](https://www.g2.com/products/todyl-security-platform/reviews)

Todyl is an AI-powered Cybersecurity and Assurance Platform for threat, risk, and compliance management delivered through a single agent and a single portal. Our platform defends against modern, advanced threats spanning identity, endpoint, network, cloud, SaaS, and more. We also simplify meeting and demonstrating extensive compliance and insurance requirements with centralized data collection and reporting, easy-to-use assessment tools, a built-in risk register, and dashboards to cut back on manual reporting and spreadsheet sprawl. Our platform delivers a layered approach to cybersecurity, spanning SASE, Micro-Segmentation (LZT), Endpoint Security, SIEM, MXDR, and GRC all delivered through the same agent, in a cloud native platform. It’s easy to implement as a cost effective, fully integrated single solution that can consolidate and simplify your security and compliance programs. You can also deploy individual modules to meet your current needs, with a simple toggle within the UI to add or trial new modules when you need them. And an integrated Assurance Marketplace helps you complete your security program with additional services like incident response and penetration testing, and streamlined access to cyber insurance providers.

**Average Rating:** 4.7/5.0

**Total Reviews:** 106

#### How Do G2 Users Rate Todyl Security Platform?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.2/10 (Category avg: 9.1/10)
- **Automated remediation:** 8.6/10 (Category avg: 8.7/10)
- **Automated investigation:** 8.8/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Todyl Security Platform?

- **Seller:** [Todyl](https://www.g2.com/sellers/todyl)
- **Company Website:** www.todyl.com
- **Year Founded:** 2015
- **HQ Location:** Denver, CO
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=05d7ce90e9975077322588a582ff9aca56286ea0270706e601aa212b6ec71ed8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftodylprotection&secure%5Burl_type%5D=linkedin_company_website)  
122 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** President, Owner
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 75% Small, 8% Medium

#### What Do G2 Reviewers Say About Todyl Security Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Todyl, highlighting its intuitive interface and seamless integration capabilities.
- Users highlight the **responsive and accessible customer support** of Todyl, enhancing their overall experience and efficiency.
- Users praise the **convenient deployment** and comprehensive integration features of Todyl Security Platform for enhanced security.
- Users value the **comprehensive security** offered by Todyl, appreciating its ease of installation and cost-effectiveness.
- Users praise the **deployment ease** of Todyl, appreciating its intuitive interface and seamless integration across platforms.

##### Cons

- Users find there are **improvements needed** in customization, integrations, and the steep learning curve for Todyl's platform.
- Users report **integration issues** with Todyl, noting limited API capabilities and inconsistencies with third-party connections.
- Users find the **reporting options inadequate** , lacking ease of access and integration for strategic reviews.
- Users notice the **limited features** in Todyl, particularly in customization, API, and reporting capabilities.
- Users find the **reporting tools inadequate** , making it hard to extract useful insights for strategic reviews.

#### What Are Recent G2 Reviews of Todyl Security Platform?

**["Todyl Simplified Our Stack with Enterprise-Level Security at a Great Price"](https://www.g2.com/survey_responses/todyl-security-platform-review-12841444)**

**Rating:** 5.0/5.0 stars

_— Nahjee M._

[Read full review](https://www.g2.com/survey_responses/todyl-security-platform-review-12841444)

**["Valuable Visibility with Room for Improvement"](https://www.g2.com/survey_responses/todyl-security-platform-review-9155307)**

**Rating:** 4.0/5.0 stars

_— Ethan D._

[Read full review](https://www.g2.com/survey_responses/todyl-security-platform-review-9155307)

### [Rapid7 Managed Detection and Response Services](https://www.g2.com/products/rapid7-managed-detection-and-response-services/reviews)

Rapid7 Managed Detection and Response (MDR) is a preemptive, AI-powered security service designed to identify, disrupt, and contain threats before they impact your business. By combining expert human analysts with advanced analytics and exposure intelligence, Rapid7 MDR goes beyond traditional detection and response to help organizations proactively reduce risk and strengthen resilience. Built on an open platform with native, multi-vector telemetry, Rapid7 MDR delivers comprehensive visibility across endpoint, cloud, identity, network, and SaaS data. This unified approach eliminates blind spots and provides the context analysts need to accurately investigate and respond to threats. Unlike endpoint-centric MDR offerings, Rapid7 seamlessly integrates with your existing security stack – protecting your investments while enhancing detection and response capabilities. At the core of Rapid7 MDR is risk-informed detection and response. By integrating vulnerability data, asset criticality, and attacker behavior, the service helps identify the exposures most likely to be targeted and prioritizes action where it matters most. This continuous feedback loop between exposure management and threat detection enables faster, more precise investigations and drives measurable improvements in security posture over time. Rapid7 MDR combines AI-driven detection and triage with human-led validation and response. AI accelerates signal analysis, reduces noise, and surfaces high-confidence threats, while expert analysts investigate incidents, contain attacks, and guide remediation. Organizations benefit from 24/7 monitoring, proactive threat hunting, and the ability to rapidly disrupt adversaries through remote containment and remediation capabilities. Beyond detection and containment, Rapid7 MDR delivers outcomes across the entire attack lifecycle. Before an attack, it improves readiness through exposure insights, a full-scale security posture assessment, and risk prioritization. During an attack, it enables faster detection and high-confidence investigation to contain threats quickly. After an incident, it provides detailed analysis and actionable recommendations to strengthen defenses and prevent recurrence. With a transparent, collaborative approach, Rapid7 MDR acts as an extension of your security team – providing clear communication, expert guidance, and continuous improvement. The result is a more resilient security program that not only responds to threats, but stays ahead of them.

**Average Rating:** 4.6/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate Rapid7 Managed Detection and Response Services?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.3/10)
- **Proactive threat hunting:** 9.2/10 (Category avg: 9.1/10)
- **Automated remediation:** 8.3/10 (Category avg: 8.7/10)
- **Automated investigation:** 8.9/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Rapid7 Managed Detection and Response Services?

- **Seller:** [Rapid7](https://www.g2.com/sellers/rapid7)
- **Company Website:** www.rapid7.com
- **Year Founded:** 2000
- **HQ Location:** Boston, MA
- **Twitter:** @rapid7  
124,405 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=04bdb542ee8372d372b62e305f57e5c7aefbd59efac3d6831f78fcc71f4f819c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F39624%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,274 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Large, 40% Medium

#### What Do G2 Reviewers Say About Rapid7 Managed Detection and Response Services?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **24/7 availability** of Rapid7 MDR, feeling supported by a dedicated security team at all times.
- Users value the **rapid response** of the Rapid7 MDR team, effectively handling alerts and enhancing security visibility.
- Users appreciate the **swift response of the Rapid7 MDR team** , enhancing security and saving valuable time for their operations.
- Users value the **solid visibility** provided by Rapid7 MDR, enhancing their security monitoring across environments.

##### Cons

- Users find the **inefficient alert system** hinders timely responses, complicating prioritization and follow-up actions during urgent issues.
- Users experience a **confusing learning curve** with alert order and portal navigation, impacting timely issue resolution.
- Users experience **portal issues** with alerts and recommendations, complicating prioritization and causing delays in response actions.

#### What Are Recent G2 Reviews of Rapid7 Managed Detection and Response Services?

**["Trusted 24/7 MDR Monitoring for Our Microsoft O365 Tenant"](https://www.g2.com/survey_responses/rapid7-managed-detection-and-response-services-review-13188738)**

**Rating:** 5.0/5.0 stars

_— Mark B._

[Read full review](https://www.g2.com/survey_responses/rapid7-managed-detection-and-response-services-review-13188738)

**["Game-Changing 24/7 Threat Monitoring with InsightIDR Visibility"](https://www.g2.com/survey_responses/rapid7-managed-detection-and-response-services-review-12761360)**

**Rating:** 4.5/5.0 stars

_— Archit J._

[Read full review](https://www.g2.com/survey_responses/rapid7-managed-detection-and-response-services-review-12761360)

#### What Are G2 Users Discussing About Rapid7 Managed Detection and Response Services?

- [What is Rapid7 Managed Detection and Response Services used for?](https://www.g2.com/discussions/what-is-rapid7-managed-detection-and-response-services-used-for)

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- [Incident Response](/categories/incident-response)
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[Browse Managed Detection and Response (MDR) Themes](/categories/managed-detection-and-response-mdr/themes)

 ![Lauren Worth](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren Worth")
LW

Researched and written by [Lauren Worth](https://research.g2.com/insights/author/lauren-worth)

Updated July 23, 2025

Managed detection and response (MDR) software provides security monitoring and mitigation solutions for businesses. MDR providers proactively monitor their customers’ networks, endpoints, and other IT resources for security incidents. Upon detection of threats, the MDR provider will investigate and resolve issues without requiring direct response from their client. Companies use MDR services to protect themselves against web-based threats without requiring the use of dedicated onsite security staff.

MDR is conceptually related to both [incident response software](https://www.g2.com/categories/incident-response) and [endpoint detection and response software](https://www.g2.com/categories/endpoint-detection-response-edr). However, MDR software solves the same issues in the form of a managed service. They require less hands-on work for businesses and provide peace of mind without additional staffing and security solutions.

To qualify for inclusion in the Managed Detection and Response (MDR) category, a product must:

- Monitor client networks, endpoints, and the cloud for security incidents
- Resolve threats on the client’s behalf
- Provide these managed services without the need for client assistance

Top Tools at a Glance

| Product | Best for | User Review |
| --- | --- | --- |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dae0031c2ae3821616be108bd707a35f/sophos-mdr.png "Product Avatar Image")](https://www.g2.com/products/sophos-mdr/reviews)[Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews)[4.7/5(504)](https://www.g2.com/products/sophos-mdr/reviews) | 24/7 threat response for lean IT teams | "Sophos MDR Delivers 24/7 Monitoring and Rapid Response with Actionable Alerts" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3fd8f9158be4ebbfc181b2580fb709af/acronis-cyber-protect-cloud.png "Product Avatar Image")](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews)[Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews)[4.7/5(1,446)](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) | Unified backup and endpoint security for MSPs | "Reliable and Centralized Backup Management with Acronis Cyber Protect Cloud" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da79dd9cca8cdc2d4a5eacbb02bf305b/huntress-managed-edr%282%29.png "Product Avatar Image")](https://www.g2.com/products/huntress-managed-edr/reviews)[Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews)[4.9/5(894)](https://www.g2.com/products/huntress-managed-edr/reviews) | MSP-focused EDR with human-led SOC triage | "The last line of defence in a multi layered stack" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2ec1433641fd1f207bab730ea4ddd04a/esentire.jpg "Product Avatar Image")](https://www.g2.com/products/esentire/reviews)[eSentire](https://www.g2.com/products/esentire/reviews)[4.6/5(287)](https://www.g2.com/products/esentire/reviews) | 24/7 SOC coverage for lean security teams | "24/7 Proactive MDR with Strong Integration and Centralized Visibility" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a93bcb59d2050084ceba48d54ce4b6d0/arctic-wolf.png "Product Avatar Image")](https://www.g2.com/products/arctic-wolf/reviews)[Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews)[4.7/5(280)](https://www.g2.com/products/arctic-wolf/reviews) | 24/7 SOC coverage for lean security teams | "Arctic Wolf: Amazing Team, Constant Innovation, and Peace of Mind 24x7" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_56db399f44b6fabb7c667f09bc770579/crowdstrike-falcon-endpoint-protection-platform.png "Product Avatar Image")](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)[CrowdStrike Falcon Endpoint...](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)[4.6/5(444)](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) | 24/7 SOC-backed endpoint threat hunting | "“Powerful and Reliable Endpoint Protection”" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da79dd9cca8cdc2d4a5eacbb02bf305b/huntress-managed-itdr.png "Product Avatar Image")](https://www.g2.com/products/huntress-managed-itdr/reviews)[Huntress Managed ITDR](https://www.g2.com/products/huntress-managed-itdr/reviews)[4.8/5(114)](https://www.g2.com/products/huntress-managed-itdr/reviews) | MSP-focused M365 identity threat response | "Huntress SOC Went Above and Beyond During a Real Compromise" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f0a26821d86a5c8d55c04e0a026c83ce/threatdown.png "Product Avatar Image")](https://www.g2.com/products/threatdown/reviews)[ThreatDown](https://www.g2.com/products/threatdown/reviews)[4.6/5(1,089)](https://www.g2.com/products/threatdown/reviews) | 24/7 MDR with centralized endpoint protection | "Excellent tool for End point defence as part of our Cyber Defence" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a81eb5423dfbe8206840c59a50d1029c/eset-protect.png "Product Avatar Image")](https://www.g2.com/products/eset-protect/reviews)[ESET PROTECT](https://www.g2.com/products/eset-protect/reviews)[4.6/5(1,002)](https://www.g2.com/products/eset-protect/reviews) | Lightweight endpoint protection with full-disk encryption | "Great product placing ESET at the top of the list" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3e6b45dbbd3b9a94353c631f3d50b4dc/zscaler-sec-ops.gif "Product Avatar Image")](https://www.g2.com/products/zscaler-sec-ops/reviews)[Zscaler Sec Ops](https://www.g2.com/products/zscaler-sec-ops/reviews)[4.7/5(131)](https://www.g2.com/products/zscaler-sec-ops/reviews) | 24/7 MDR with automated playbook remediation | "Brilliant Threat Detection and SOC Monitoring with Strong Remediation Guidance" |

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Show More

### Managed Detection and Response (MDR) Topics

- [What is the best MDR software for financial services firms?](#what-is-the-best-mdr-software-for-financial-services-firms)
- [Which MDR solutions are best for startups?](#which-mdr-solutions-are-best-for-startups)

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### Managed Detection and Response (MDR) Topics
 Expand/Collapse ](#)
- [What is the best MDR software for financial services firms?](#what-is-the-best-mdr-software-for-financial-services-firms)
- [Which MDR solutions are best for startups?](#which-mdr-solutions-are-best-for-startups)

## Learn More About Managed Detection and Response (MDR) Software

### What is the best MDR software for financial services firms?
 

Based on expert G2 reviews, these are some of the top Managed Detection and Response (MDR) software for financial services firms:

 
- [Sophos](https://www.g2.com/products/sophos-mdr/reviews)
- [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews)
- [Alert Logic](https://www.g2.com/products/alert-logic-mdr/reviews)
- [CrowdStrike](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)
- [SentinelOne](https://www.g2.com/products/sentinelone-vigilance-respond/reviews)

 

These services offer 24/7 monitoring, threat hunting, cloud security, endpoint detection and response (EDR), and incident response solutions to protect financial service firms and institutions, to fit the company's needs and protect it against cyberattacks.

 

### Which MDR solutions are best for startups?
 

For startup companies looking for the best MDR solutions, there are several good options recommended by G2 users:

 
- [Red Canary](https://www.g2.com/products/red-canary/reviews): Focuses on offering constant support with a user-friendly interface.
- [Defendify](https://www.g2.com/products/defendify-all-in-one-cybersecurity-solution/reviews): An all-in-one platform that focuses on simplified cybersecurity solutions for small businesses with limited security resources.
- [Cynet](https://www.g2.com/products/cynet-all-in-one-cybersecurity-platform/reviews): An all-in-one cybersecurity platform designed to be scalable and adaptable for growing businesses.
- [Huntress](https://www.g2.com/products/huntress-managed-edr/reviews): Specializes in protecting small to mid-sized businesses by offering ongoing support, 24/7 monitoring, and threat hunting capabilities.
- [Blumira](https://www.g2.com/products/blumira-automated-detection-response/reviews): Praised for its focus on SMBs, and offers automated detection and response services.