Top 10 Cradle.io Alternatives & Competitors

(11)5.0 out of 5

Explore the best alternatives to Cradle.io for users who need new software features or want to try different solutions. VoIP Providers is a widely used technology, and many people are seeking easy to use, secure software solutions with software pairing, video calls, and instant messaging. Other important factors to consider when researching alternatives to Cradle.io include integration and calls. The best overall Cradle.io alternative is Aircall. Other similar apps like Cradle.io are GoTo Connect, JustCall, Kixie PowerCall & SMS, and Dialpad Connect. Cradle.io alternatives can be found in VoIP Providers but may also be in Contact Center Software or AI Customer Support Agents Software.

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Best Paid & Free Alternatives to Cradle.io

Aircall
GoTo Connect
JustCall
Kixie PowerCall & SMS
Dialpad Connect
RingEX
CloudTalk
Quo

Top 10 Alternatives to Cradle.io Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Cradle.io stacks up to the competition, check reviews from current & previous users in industries like Accounting, Hospitality, and Financial Services, and find the best product for your business.

Aircall

By Aircall

4.4/5

(1,475)

Product Description

Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.

Reviewers say compared to Cradle.io, Aircall is:

Slower to reach roi

More expensive

Categories in common with Cradle.io:

By GoTo

Product Description

GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service

Reviewers say compared to Cradle.io, GoTo Connect is:

Slower to reach roi

More expensive

Categories in common with Cradle.io:

By Saas Labs

Product Description

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

Reviewers say compared to Cradle.io, JustCall is:

Slower to reach roi

More expensive

Categories in common with Cradle.io:

VoIP Providers

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Dialpad Connect

By Dialpad

4.4/5

(3,947)

Product Description

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Reviewers say compared to Cradle.io, Dialpad Connect is:

Slower to reach roi

Categories in common with Cradle.io:

By RingCentral

Product Description

Reviewers say compared to Cradle.io, RingEX is:

Slower to reach roi

More expensive

Categories in common with Cradle.io:

By CloudTalk

Product Description

CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.

Reviewers say compared to Cradle.io, CloudTalk is:

Slower to reach roi

More expensive

Categories in common with Cradle.io:

By Quo

Product Description

Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch.

Reviewers say compared to Cradle.io, Quo is:

Slower to reach roi

More expensive

Categories in common with Cradle.io:

VoIP Providers