ContractWorks Reviews & Product Details

ContractWorks is very user friendly and extremely efficient. We have thousands of documents, and it is very easy to organize all of them. The ability to tag documents makes it easy to find necessary documents quickly, and the built-in e-signature feature has also made signing contracts super simple and quick. One of my favorite features is the reporting feature, which has allowed me to schedule a report every time I need reminder about when to renew or terminate contracts.

Overall, it's great to be able to organize all of our legal files easily in one secure location. Review collected by and hosted on G2.com.

Auto-tagging doesn't always work for all fields so manual tagging is usually required, which can become tedious. Review collected by and hosted on G2.com.

I use it most for signing documents, but our organization also uses it as a contract depository. I have also used it to find contracts. Both of these functions work well for us. I believe other staff members are using the tagging option to allow us to follow up on contracts as the expire. Review collected by and hosted on G2.com.

I wish that you could select multiple documents to sign at once. I also wish you could include questions to answer or alternate fields to fill in before or after a signer signs. Review collected by and hosted on G2.com.

ContractWorks is not only incredibly easy to implement it is even easier to use. They system is extremely simple to navigate around with minimal training. We use it across our organization and traditionally when rolling out a new application there is a slew of dissatisfaction. With CW we have had nothing but positive feedback, and easy adoption across our organization. If there has been any question or issue that we need addressed, the support desk at CW is eager and always quick to respond. We rolled CW out over two years ago, and I'm still just as pleased with our decision to move forward with them today as I was back then. Review collected by and hosted on G2.com.

The only downside that I have come across on the platform is some basic system limitations. For example you are unable to rotate a document that has been loaded and this must be done prior to uploading to the system. Some of the AI that is within the system could be a bit more robust, but it is nothing that causes problems. Lastly, sometimes the folders are not incredibly user friendly for how you would traditionally think they would move around and flow. Review collected by and hosted on G2.com.

This solution brings visibility across all of our contracts and automates date management and signatures in one place. Very flexible in how you want to house your contracts. Review collected by and hosted on G2.com.

When signatures are needed you need to send to a specific address. If that is not correct, signers struggle to reassign. It is usually rejected and has to be reassigned. The AI can be be kind of hit or miss sometimes. Review collected by and hosted on G2.com.

ContractWorks has allowed us to organize and centralize all of our contracts (>3,000). The automated feature to remind of upcoming termination dates has allowed time to negotiate more favorable lease rates for space leases - and helped avoid professional license expirations. The various permission levels has allowed administration to determine access levels appropriate with position in company / need to review contracts. Review collected by and hosted on G2.com.

Certain sections, such as sending notifications, could have auto fill-in when starting a previously used name. Review collected by and hosted on G2.com.

The filters is a wonderful tool for easy search between the team. Also, the reminders for agreement's expiration dates is great to work ahead of time on renewals, etc. Review collected by and hosted on G2.com.

Will be great to have more than one room in the same account (without to pay additional annual fee for an extra room) in order to maintain certain privacy for affiliated companies or different divisions under the same head quarter umbrella. Our company manage to create different folder for divisions with restrictions depending the case. Review collected by and hosted on G2.com.

Easy to Navigate, drag and drop, and stellar Help Resources. Review collected by and hosted on G2.com.

Limited Auto-Tagging capabilities, so some manual tagging is required Review collected by and hosted on G2.com.

ContractWorks is very userfriendly. I've used many systems to manage contracts, and this one is so far, my favorite. How contracts are organized, just makes sense with ContractWorks. The system also allows me to create easy to manage reports for my organization. The customer support is excellent, too - they are still open to receiving and making updates that their customers request. Review collected by and hosted on G2.com.

An opportunity for ContractWorks is to allow for individual messages to different people in the contract signing process. For example, the note I send a contractor may be different than the note I want to send our internal signer when they received an alert to sign an agreement. Review collected by and hosted on G2.com.

This a simple, intuitive program that has proven itself extremely valuable. Makes the process of storing, retrieving and most importantly managing contracts and their ancillary documents easy and effective.

Features are well thought out, not just added for the sake of it. Signature process is easy, powerful, time saving. Reminders on contracts renewals and expiration's are exactly what everybody needs, without exception. Review collected by and hosted on G2.com.

Upon completion of the signature process, the PDF's are distributed to all signatories automatically, which is excellent. The minor thing I don't like is the little advertising blurb CW adds to it. I would like it to be customizable and tailored to the client. Review collected by and hosted on G2.com.

Everything that ContractsWorks does, it does excellently. Service is always friendly and available. ContractsWorks is very user friendly and intuitive, but even when I'm stuck and cannot figure something out, the service desk is very responsive, helpful and pleasant. Review collected by and hosted on G2.com.

I wish there was more functionality, such as a more robots contract approval workflow function. But we knew these functions were not there before we purchased. Review collected by and hosted on G2.com.

I like that the core functionality is basic document management and electronic signatures without overly complicated or useless added "features". Review collected by and hosted on G2.com.

There are small tweaks that would be helpful, but are not limiting in the product. Review collected by and hosted on G2.com.

What I like best about ContractWorks is their simple feature and layout of the webpage. It is super user friendly and provides the essential attributes needed for the purposes of contracts. Review collected by and hosted on G2.com.

The e-signature feature is helpful, however, it requires the exact name and email address which is limiting in the event where we or the counter signer doesn't know who will sign at the moment the the contract is sent out. Review collected by and hosted on G2.com.

Automatic Notifications of contract renewals or reviews. Review collected by and hosted on G2.com.

I don't really have any dislikes with the system. Review collected by and hosted on G2.com.

I like the simplicity with which you can start using the program. Just drop and drag your existing contracts into the program and you're already on your way. Review collected by and hosted on G2.com.

There are not any big downsides that I can think of. Review collected by and hosted on G2.com.

The system is focused on making it easy to get agreements into the system and usable (e.g., searchable, reportable). Developing a well-defined organization structure, tagging, indexing etc. is not a barrier to entry. It's built to help you start using contract information immediately. It's then flexible enough to allow development and refining of organization and tagging as you go. Although the system does not presently have a lot of integrations with other platforms, things like email importing and drag/drop functionality make it very easy to work with. Review collected by and hosted on G2.com.

Some of the views and navigation are simplistic. Although you can create great custom reports, you cannot customize the columns and tags displayed on the main navigation page. It would also be great to have more nuanced control over user rights. I'd like to be able to grant a group of users full access (including modification of tags/templates) but constrained to a particular folder structure. Ultimately, though, it's easy and inexpensive to add additional instances for subsidiaries or other business areas, so this isn't an overly constraining limitation. Review collected by and hosted on G2.com.

it's easy to use and well organized. it's very easy to find the right contract. don't need to hunt around. Review collected by and hosted on G2.com.

I would like the program more if it had API integration option. as a stand-alone, it just takes more time to log in and finds the right contract. as a stand-alone product and I am not sure if it's really worth spending money on it. Review collected by and hosted on G2.com.

The ease of use and customization make it easy for my users to get up and running quickly. We did not previously have a contract management solution in place and all of the users picked it up quickly and we are well on our way to having it fully implemented.

Also, the support is top notch. Myself and a couple of others in my organization have had a couple of issues that we could not figure out and contacted support both by email and on the phone. Each contact was answered quickly and correctly. They made me feel that they really wanted to make sure that we understood the reasoning behind the solution that they presented. Review collected by and hosted on G2.com.

I would like the reporting function to be a little more intuitive. It can do many things, but it takes a while to figure out.

The only other thing that I can think of is with the webinars that they conduct periodically. I just wish that they would be more in-depth. Review collected by and hosted on G2.com.

ContractWorks is easy to set up, is intuitive to use, so there is limited training requirement, with most users being introduced to ContractWorks with a single 30 minute session. There are also a good range of training videos available on the ContractWorks help site.

The user interface is clear and I love the way the contract is visible, rather than a summary. The snippets once tagged up is really useful.

The support from the team has been excellent and responsive.

In addition the inclusion of e-signing is a great bonus and this is a really useful feature for us.

We also have a lot of users, so the low and fixed cost makes this system affordable for us. Review collected by and hosted on G2.com.

The AI assistant is still improving and can be hit and miss.

It would be nice to create multi document bundles in e-signing.

Would be nice to have the option of hosting in UK/EU cloud. Review collected by and hosted on G2.com.

I like being able to track contract end dates, tag important contract information, get notifications, organize all of my files, and send out documents for signature. It's the perfect tool for the needs of the non-profit I work for. Review collected by and hosted on G2.com.

I would like to send out the agreement to multiple different people with one click instead of individually. Being able to mass email everyone on a list would be very helpful! Review collected by and hosted on G2.com.

It is easy to download contracts. The e-signature is also a great tool to use. It makes the signature process quick and efficient. Review collected by and hosted on G2.com.

I haven't found anything that I dislike at the moment. Review collected by and hosted on G2.com.

It is intuitive and easy to use. Fairly flexible to use. Review collected by and hosted on G2.com.

Searching for text in documents is not as intuitive as other aspects of product. Review collected by and hosted on G2.com.

Very easy to use the system and meet compliance standards. The biggest challenge for any software deployment would be user buy in and the training and onboarding was easy. Review collected by and hosted on G2.com.

It did not have a comprehensive approach to our requirements, and would require a document management system and another e-sign software to meet all our needs. Review collected by and hosted on G2.com.

Ease of use - introduction and adoption is immediate. Very easy interface, and the functionality is easy to configure. For example, the ease of creating tags for capturing metadata. Review collected by and hosted on G2.com.

Slow to release new features, but the features are well thought out and tested. Review collected by and hosted on G2.com.

Reports feature, once all the data is inputed; our monthly parking team loves the E-sign function Review collected by and hosted on G2.com.

The AI feature does not actually help and causes more work. Review collected by and hosted on G2.com.