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ContractWorks, an Onit product Reviews & Product Details

ContractWoContractWorks, part of Onit’s portfolio of legal technology solutions, is a secure, centralized contract repository that simplifies the way organizations execute, store, and manage agreements. The platform gives teams a single place to keep contracts organized, searchable, and accessible. With fast implementation and an intuitive interface, ContractWorks helps legal and business users quickly adopt the system and start gaining value. Features include built-in e-signature, full-text search, customizable reporting, and automated alerts to keep teams on top of deadlines and obligations. AI Contract Extract adds efficiency by automatically identifying and pulling key data from contracts, reducing manual effort and improving visibility across the portfolio. Every customer also benefits from dedicated support and quarterly product launches, ensuring continuous improvement and long-term success.

Product Website

Seller

Onit, Inc.

Discussions

ContractWorks, an Onit product Community

Languages Supported

English

Overview by

Alaina Lui

Pricing

Pricing provided by ContractWorks, an Onit product.

ContractWorks

Starting at $600.00

Per Month

View More Pricing Information

ContractWorks, an Onit product Integrations

(1)

Verified by ContractWorks, an Onit product

ContractWorks, an Onit product Media

ContractWorks, an Onit product Demo - Cloud-Based Repository

Securely organize your contracts and business documents in ContractWorks' cloud-based repository, so you can manage, monitor, and report on your contracts from anywhere.

ContractWorks, an Onit product Demo - ContractWorks Reporting

Create reports on any data-point you choose. ContractWorks allows you to save, schedule, export, and share all reports.

ContractWorks, an Onit product Demo - AI Smart Tagging & Custom Tags

AI Smart Tagging automatically tags agreement type, parties, effective date, termination date, initial term, renewal term, and termination notice window, so you can quickly run reports to understand the contents of your contract portfolio. Add an unlimited number of additional custom tags for e...

ContractWorks, an Onit product Demo - Milestone Alerts & Notifications

Never miss an end date or auto-renewal with milestone alerts and notifications. Receive email reminders as far in advance and as many times as you choose, and access a calendar view of upcoming milestones.

ContractWorks, an Onit product Demo - Built-in Electronic Signature

Execute contracts faster with built-in electronic signature and the ability to send reminders to sign. Get real time status updates as well as detailed audit reporting on documents out for signature.

ContractWorks, an Onit product Demo - Advanced OCR Text Search

Find the information you need with clause-level detail in seconds

Official Downloads

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The Buyer's Guide to Contract Management Software

The Master Checklist for Contract Review & Management

ContractWorks, an Onit product Reviews (95)

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Shaurya S.

Lead Cloud Engineer

Mid-Market (51-1000 emp.)

8/22/2025

"Streamlined Contract Management with Strong Reporting Features"

4/5

What do you like best about ContractWorks, an Onit product?

ContractWorks makes it very easy to organize, store, and search for contracts. The user interface is intuitive, and the advanced search options save a lot of time when managing large contract repositories. I especially appreciate the automated reminders and reporting capabilities, which help keep our team ahead of deadlines and compliance requirements. The ease of uploading and tagging contracts is also a big plus, making onboarding new users straightforward. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

While the platform is very effective for contract management, integration options with other enterprise tools could be more seamless. Some customization features feel limited, especially when tailoring dashboards to different team needs. Additionally, the initial setup required more guidance than expected, and training materials could be expanded for faster adoption. Review collected by and hosted on G2.com.

What problems is ContractWorks, an Onit product solving and how is that benefiting you?

ContractWorks helps us centralize all contracts in a secure repository, ensuring we don’t lose visibility into important agreements. Automated reminders for key dates (renewals, expirations, compliance deadlines) have reduced missed deadlines significantly, which saves both time and potential costs. The advanced search and reporting tools allow our legal and operations teams to quickly find what they need and share insights with leadership. Overall, it improves efficiency, reduces risk, and enhances collaboration across teams managing multiple contracts. Review collected by and hosted on G2.com.

Kara N.

Legal Assistant

Mid-Market (51-1000 emp.)

5/20/2022

"Simple and Scalable Contract Management for Lean Legal Teams"

4/5

What do you like best about ContractWorks, an Onit product?

The newer dashboard experience is more configurable, allowing users to tailor views by department, project, or risk category. Alerts now support multi-trigger logic (e.g., "notify me 90 days before AND if unexecuted").

Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

While great for basic to mid-tier contract management, ContractWorks isn’t yet as advanced as full-scale CLM platforms (like Onit CLM or competitors like Ironclad) when it comes to automated clause negotiation, redlining, or workflow design. Also, the reporting functionality is good but could benefit from more drag and drop or no code dashboard creation. Exporting complex reports can require admin help or workarounds.

Review collected by and hosted on G2.com.

Uppu B.

Cyber Security Engineer

Mid-Market (51-1000 emp.)

11/9/2025

"Honest response for contractworks"

5/5

What do you like best about ContractWorks, an Onit product?

I like best user interface and and dashboard that is very isr friendly any one can work on this within sometime frame only. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

Nothing everything is good as of now this is good Review collected by and hosted on G2.com.

Guadalupe G.

Small-Business (50 or fewer emp.)

4/23/2024

"Exceptional Service and Customization to our orgnization"

4.5/5

What do you like best about ContractWorks, an Onit product?

QueensCare appreciates ContractWorks for their folder organizational feature. We are able to create folders for each department, give access to those that need it and give viewing permission to those that only need to view the documents. This is a good safety feature for our organization. We also like the signature option, which then also allows us to file the documents that have been signed to their appropriate folders. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

Nothing at the moment. Every feature seems to be working out for us. It's easy to use. Review collected by and hosted on G2.com.

Verified User in Broadcast Media

Small-Business (50 or fewer emp.)

3/7/2024

"Versatile tool for all your contract needs"

4/5

What do you like best about ContractWorks, an Onit product?

ContractWorks' versatile tagging tool allows me to track essentially any data within a contract that I could possibly need to track. And the fact that it learns your tagging habits and begins to auto-populate your tags by reviewing your document for you. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

I have yet to discover a problem with this program. Review collected by and hosted on G2.com.

What problems is ContractWorks, an Onit product solving and how is that benefiting you?

Tracking all of our contract's term dates to ensure renewals and terminations do not get overlooked. If contracts auto-renew or auto-terminate due to lack of action on our part, then we could potentially be stuck in a big problem. We could either be left owing alot of money we did not intend on paying, or be left in the lurch without essential services to keep our business running smoothly. ContractWorks keeps track of these dates and provides a notification when they occur, to ensure nothing slips through the cracks. Review collected by and hosted on G2.com.

Emanuela P.

Principal

Research

Small-Business (50 or fewer emp.)

1/23/2024

"An Disorganized Solution, for Managing Contracts"

1/5

What do you like best about ContractWorks, an Onit product?

Onit Catalyst for Contracts needs to be user friendly and intuitive. It's diffiulr to use. The interface makes contract management hectic. The non customizable dashboards does not give an overview of all contract details noy ensuring that nothing slips through the cracks. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

The automated workflows are not good as they complicate the contract management process cosnuming me time. The reporting and analytics capabilities are weak and not providing insights that help me make decisions. Review collected by and hosted on G2.com.

What problems is ContractWorks, an Onit product solving and how is that benefiting you?

The interface feels a bit clunky and outdated which make it diffiult to navigate and find features.I would be better to provide customization options to adapt to our contract management needs. There have also been instances of glitches and slower response times that have led to experiences as a user. Review collected by and hosted on G2.com.

Agnes B.

Compensation Manager

Research

Enterprise (> 1000 emp.)

1/28/2024

"Limited Customization characteristics"

1.5/5

What do you like best about ContractWorks, an Onit product?

It does not simplifies the process of managing contracts which not allows me to easily create, track and handle them all in one place. It lacks to provide reporting and analytics features. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

The lack of a user interface makes navigating the system quite tedious. The support teams slow response to queries and frequent glitches contribute to an experience. The limited customization options also hinder the flexibility required for contract management. Review collected by and hosted on G2.com.

Igor L.

Head of Science Department

Education Management

Mid-Market (51-1000 emp.)

1/22/2024

"limits the softwares flexibility"

1.5/5

What do you like best about ContractWorks, an Onit product?

It is difficult to use and has a non intuitive design of Onit Catalyst for Contracts. It complicated contract management. Makes everything disorganized in a place. The automation features are somewhat limited; they consumed me a lot of time. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

Being unable to collaborate with my team members and monitor progress in time is a disadvantage. Onit Catalyst for Contracts has complicated our contract management process. Review collected by and hosted on G2.com.

Frances H.

Enterprise (> 1000 emp.)

9/25/2023

"Paralegal"

4/5

What do you like best about ContractWorks, an Onit product?

The software is very user friendly and the help/support center is fantastic. Andrew is kind, informative, patient when learning, and knowledgable. If he is unable to help, he will escalate the issue internally and follow up with you as soon as he has an answer. The functions and reports are very easy to use and create as needed. I like the ability to create a frequency for commonly used reporting within our office. Setting a calendar to run and send it makes my job much easier and allows meto focus on matters that need more of my time. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

I don't necessarily dislike anything that this software offers. CW is looking to hear back from frequent users and open to hearing functions we would like to see in the near future. Review collected by and hosted on G2.com.

Armando M.

Design Engineer

Civil Engineering

Small-Business (50 or fewer emp.)

9/21/2023

"Reduces effort by up to 50%"

5/5

What do you like best about ContractWorks, an Onit product?

Onit Catalyst Contract Review simplifies the process of verifying contracts. Its integration, with existing systems like CRM and ERP. Moreover the AI driven software is incredibly user friendly. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

Some users mention that the software lacks customization options for contract formatting and doesnt provide control over the reviewing process. Review collected by and hosted on G2.com.