--- title: ContractWorks, an Onit product Reviews meta\_title: 'ContractWorks, an Onit product Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 95 reviews by the users' company size, role or industry to find out how ContractWorks, an Onit product works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 95 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # ContractWorks, an Onit product Reviews & Product Details Visit Website ContractWorks, part of Onit's portfolio, is a secure, centralized contract repository that simplifies contract execution, storage, and management. With fast implementation and an intuitive interface, teams can quickly organize, search, and access agreements in one place. Key features include built-in e-signature, full-text search, customizable reporting, automated alerts, and AI Contract Extract, which automatically captures key contract data to reduce manual effort and improve visibility. Customers also benefit from dedicated support and quarterly product releases, ensuring continuous innovation and long-term success. * * * Product Website ContractWorks, an Onit product Seller [Onit, Inc.](https://www.g2.com/sellers/onit-inc) Discussions [ContractWorks, an Onit product Community](https://www.g2.com/products/contractworks-an-onit-product/discuss) Languages Supported English Solution Type All-in-One Show More ## Pricing Pricing provided by ContractWorks, an Onit product. ### ContractWorks Starting at $600.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/contractworks-an-onit-product/pricing) ## ContractWorks, an Onit product Integrations (1) What do users say about integrations? Verified by ContractWorks, an Onit product [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ServiceNow IT Service Management ](https://www.g2.com/products/servicenow-it-service-management/reviews) Show More ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 8/25/2020 "User friendly" 4.5/5 What do you like best about ContractWorks, an Onit product? ContractWorks is very userfriendly. I've used many systems to manage contracts, and this one is so far, my favorite. How contracts are organized, just makes sense with ContractWorks. The system also allows me to create easy to manage reports for my organization. The customer support is excellent, too - they are still open to receiving and making updates that their customers request. Review collected by and hosted on G2.com. What do you dislike about ContractWorks, an Onit product? An opportunity for ContractWorks is to allow for individual messages to different people in the contract signing process. For example, the note I send a contractor may be different than the note I want to send our internal signer when they received an alert to sign an agreement. Review collected by and hosted on G2.com. Recommendations to others considering ContractWorks, an Onit product: Use the system to make your work easier. Review collected by and hosted on G2.com. What problems is ContractWorks, an Onit product solving and how is that benefiting you? Managing when contracts are scheduled to terminate Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![David P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David P.") DP David P. Senior Corporate Counsel Mid-Market (51-1000 emp.) 1/27/2020 "Great cost performance" 5/5 What do you like best about ContractWorks, an Onit product? Everything that ContractsWorks does, it does excellently. Service is always friendly and available. ContractsWorks is very user friendly and intuitive, but even when I'm stuck and cannot figure something out, the service desk is very responsive, helpful and pleasant. Review collected by and hosted on G2.com. What do you dislike about ContractWorks, an Onit product? I wish there was more functionality, such as a more robots contract approval workflow function. But we knew these functions were not there before we purchased. Review collected by and hosted on G2.com. Recommendations to others considering ContractWorks, an Onit product: Anyone who needs a contracts management system on a tight budget should consider ContractsWorks, it is so easy to use, super stable, and in my experience so far, completely error free. Review collected by and hosted on G2.com. What problems is ContractWorks, an Onit product solving and how is that benefiting you? We have been able to provide access to our contracts database to all of our employees (whereas before access was only available to the the Legal Team). The notifications for contract renewal are easy to understand and enable the non-legal staff to more proactively manage renewals, non-renewals and terminations as appropriate. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Enterprise (\> 1000 emp.) 5/1/2020 "Great product and awesome customer experience!" 5/5 What do you like best about ContractWorks, an Onit product? What I like best about ContractWorks is their simple feature and layout of the webpage. It is super user friendly and provides the essential attributes needed for the purposes of contracts. Review collected by and hosted on G2.com. What do you dislike about ContractWorks, an Onit product? The e-signature feature is helpful, however, it requires the exact name and email address which is limiting in the event where we or the counter signer doesn't know who will sign at the moment the the contract is sent out. Review collected by and hosted on G2.com. What problems is ContractWorks, an Onit product solving and how is that benefiting you? The the above comment on e-signature, I do understand the reason behind it is for privacy protection and credibility. Also, I learned the feature on having restrictions by folder based on the type of role you assign a user. One user can have access to multiple folders while another user can have access to just one. This came in super handy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AP Andrea P. Mid-Market (51-1000 emp.) 9/21/2020 "Enabled our company to organize, store and maintain contracts, BAA's and NDA's." 5/5 What do you like best about ContractWorks, an Onit product? Automatic Notifications of contract renewals or reviews. Review collected by and hosted on G2.com. What do you dislike about ContractWorks, an Onit product? I don't really have any dislikes with the system. Review collected by and hosted on G2.com. Recommendations to others considering ContractWorks, an Onit product: If you want a simple implementation with excellent help then this is the product for you. Their product has made a huge improvement for our Company. Review collected by and hosted on G2.com. What problems is ContractWorks, an Onit product solving and how is that benefiting you? Organizing and having all documents in (1) location has been a huge improvement for us. Review collected by and hosted on G2.com. Show More Response from Dena Watkins of ContractWorks, an Onit product [Editedit](https://www.g2.com/survey_responses/contractworks-an-onit-product-review-4394689/official_response/edit) Hi Andrea, It's great to hear that ContractWorks has had such a positive impact on your business! Thanks so much for taking the time to write your review; I know the rest of our team will be equally excited to hear that the software has been a huge improvement for your company. Please do not hesitate to reach out if you ever need assistance. Best, Dena from ContractWorks support@contractworks.com 866.700.7975 Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") EF Verified User in Financial Services Enterprise (\> 1000 emp.) 2/14/2020 "ContractWorks is incredibly easy to implement and very flexible." 5/5 What do you like best about ContractWorks, an Onit product? The system is focused on making it easy to get agreements into the system and usable (e.g., searchable, reportable). Developing a well-defined organization structure, tagging, indexing etc. is not a barrier to entry. It's built to help you start using contract information immediately. It's then flexible enough to allow development and refining of organization and tagging as you go. Although the system does not presently have a lot of integrations with other platforms, things like email importing and drag/drop functionality make it very easy to work with. Review collected by and hosted on G2.com. What do you dislike about ContractWorks, an Onit product? Some of the views and navigation are simplistic. Although you can create great custom reports, you cannot customize the columns and tags displayed on the main navigation page. It would also be great to have more nuanced control over user rights. I'd like to be able to grant a group of users full access (including modification of tags/templates) but constrained to a particular folder structure. Ultimately, though, it's easy and inexpensive to add additional instances for subsidiaries or other business areas, so this isn't an overly constraining limitation. Review collected by and hosted on G2.com. What problems is ContractWorks, an Onit product solving and how is that benefiting you? Getting agreements into a central repository has been an insurmountable barrier because of the front-end work to organize and index the agreements. ContractWorks solves this by flipping that paradigm around and focusing on getting the contracts into the system and usable first, then building out maturity of indexing/tagging and organization. The artificial intelligence tagging of common contract elements is very helpful and means that contracts can be located and reported upon very shortly after uploading. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Rinosh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rinosh S.") RS Rinosh S. Digital Marketing & Web Designer (Front end developer) Small-Business (50 or fewer emp.) 6/7/2020 "easy to use automated contracting system but lack API integration option" 3.5/5 What do you like best about ContractWorks, an Onit product? it's easy to use and well organized. it's very easy to find the right contract. don't need to hunt around. Review collected by and hosted on G2.com. What do you dislike about ContractWorks, an Onit product? I would like the program more if it had API integration option. as a stand-alone, it just takes more time to log in and finds the right contract. as a stand-alone product and I am not sure if it's really worth spending money on it. Review collected by and hosted on G2.com. What problems is ContractWorks, an Onit product solving and how is that benefiting you? More integration with other platforms in the same office automation space. That will increase its value proposition considerably. Review collected by and hosted on G2.com. Show More Response from Dena Watkins of ContractWorks, an Onit product [Editedit](https://www.g2.com/survey_responses/contractworks-an-onit-product-review-4253986/official_response/edit) Hi Rinosh, Thank you for your valuable feedback! We are glad that you are enjoying the system's ease-of-use and the ability to locate information quickly. We do currently offer SalesForce integration with our Professional and Enterprise plans, and Fujitsu ScanSnap and send by email integrations with all plans. Please feel free to contact us at 866.700.7975 if you have any interest in learning more about current integration capabilities, or to discuss any other ways we can better meet your contract management needs. Best, Dena from ContractWorks Validated ReviewerIncentivizedSource: G2 invite JM Jeff M. Mid-Market (51-1000 emp.) 1/21/2020 "Great Product and Awesome Support" 5/5 What do you like best about ContractWorks, an Onit product? The ease of use and customization make it easy for my users to get up and running quickly. We did not previously have a contract management solution in place and all of the users picked it up quickly and we are well on our way to having it fully implemented. Also, the support is top notch. Myself and a couple of others in my organization have had a couple of issues that we could not figure out and contacted support both by email and on the phone. Each contact was answered quickly and correctly. They made me feel that they really wanted to make sure that we understood the reasoning behind the solution that they presented. Review collected by and hosted on G2.com. What do you dislike about ContractWorks, an Onit product? I would like the reporting function to be a little more intuitive. It can do many things, but it takes a while to figure out. The only other thing that I can think of is with the webinars that they conduct periodically. I just wish that they would be more in-depth. Review collected by and hosted on G2.com. What problems is ContractWorks, an Onit product solving and how is that benefiting you? We are just starting to scratch the surface of the implementation. At the present time, we are just converting our old paper contracts to .pdfs and putting all new contracts into ContractWorks. In the future, we plan on using the e-signature function. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Michael S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael S.") MS Michael S. Staff Accountant Mid-Market (51-1000 emp.) 12/3/2018 "Using ContracrtWorks in Finance/Legal " 4.5/5 What do you like best about ContractWorks, an Onit product? The salespeople made it super easy to learn the system and it was easy to use from the get-go. They were very knowledgeable and took the time to explain things to me that I didn't understand. Review collected by and hosted on G2.com. What do you dislike about ContractWorks, an Onit product? When we initially signed on with ContractWorks we weren't able to search by OCR characters. That has since changed and they have updated our ability to do so. Review collected by and hosted on G2.com. Recommendations to others considering ContractWorks, an Onit product: It is the most affordable contract repository and does everything the other products promise to do at half the cost. Review collected by and hosted on G2.com. What problems is ContractWorks, an Onit product solving and how is that benefiting you? We use it primarily as a repository for contracts, W-9s, and vendor registration forms with sensitivity banking information that needs to remain confidential. Review collected by and hosted on G2.com. Show More 10/15/2019 Validated ReviewerIncentivizedSource: G2 invite MD Michael D. Mid-Market (51-1000 emp.) 12/11/2019 "Easy to use and affordable contract management tool" 5/5 What do you like best about ContractWorks, an Onit product? ContractWorks is easy to set up, is intuitive to use, so there is limited training requirement, with most users being introduced to ContractWorks with a single 30 minute session. There are also a good range of training videos available on the ContractWorks help site. The user interface is clear and I love the way the contract is visible, rather than a summary. The snippets once tagged up is really useful. The support from the team has been excellent and responsive. In addition the inclusion of e-signing is a great bonus and this is a really useful feature for us. We also have a lot of users, so the low and fixed cost makes this system affordable for us. Review collected by and hosted on G2.com. What do you dislike about ContractWorks, an Onit product? The AI assistant is still improving and can be hit and miss. It would be nice to create multi document bundles in e-signing. Would be nice to have the option of hosting in UK/EU cloud. Review collected by and hosted on G2.com. Recommendations to others considering ContractWorks, an Onit product: If you don't need the contract creation (red lining) element of a contract management system, then ContractWorks will meet your needs extremely well at a great price. The feedback from our users has been universally positive regarding the user interface and ease of use. Review collected by and hosted on G2.com. What problems is ContractWorks, an Onit product solving and how is that benefiting you? We are creating a single repository for the first time so there is visibility of contracts and we are empowering individuals to self-serve. Our business is multi-site and has historically not been integrated, so we are seeing some contract types for the first time and we are getting an idea of volume of agreements. The e-signing templates are also driving efficiency and control by making amendments more difficult. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MS Maggie S. Small-Business (50 or fewer emp.) 12/6/2019 "I'm a huge fan of ContractWorks!" 5/5 What do you like best about ContractWorks, an Onit product? I like being able to track contract end dates, tag important contract information, get notifications, organize all of my files, and send out documents for signature. It's the perfect tool for the needs of the non-profit I work for. Review collected by and hosted on G2.com. What do you dislike about ContractWorks, an Onit product? I would like to send out the agreement to multiple different people with one click instead of individually. Being able to mass email everyone on a list would be very helpful! Review collected by and hosted on G2.com. What problems is ContractWorks, an Onit product solving and how is that benefiting you? Tracking end dates and renewals are solved with ContractWorks. We no longer have to manually keep track of this information. One of the benefits of using ContractWorks is that documents are housed in one centralized location. Review collected by and hosted on G2.com. Show More Response from Tara Naughter of ContractWorks, an Onit product [Editedit](https://www.g2.com/survey_responses/contractworks-an-onit-product-review-3812769/official_response/edit) Thank you, Maggie, for the great review! We are so glad to hear that ContractWorks is helping you to easily manage and track all your contracts. We appreciate your feedback on our electronic signature tool. We haven’t added that feature yet. But, we think it’s a great idea, and it is something we are working on improving. Thanks again for taking the time to write us a review! Current UserValidated ReviewerSource: Organic ## Questions about ContractWorks, an Onit product? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ContractWorks, an Onit product ](https://www.g2.com/products/contractworks-an-onit-product/discussions/new) GU Guest User What is Onit Review AI used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-onit-review-ai-used-for) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity about 6 years ago Tell me more about Electronic Signature 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/tell-me-more-about-electronic-signature) [ View all Discussions ](https://www.g2.com/products/contractworks-an-onit-product/discuss) ## Pricing Options Pricing provided by ContractWorks, an Onit product. ### ContractWorks Starting at $600.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/contractworks-an-onit-product/pricing) ContractWorks, an Onit product Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cd8a57ebf5e7fcbabc225e43b2f97818/contractsafe.jpg "Product Avatar Image") ContractSafe 4.7/5(133) [ Compare Now ](https://www.g2.com/compare/contractsafe-vs-contractworks-an-onit-product) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4c697348c4308e45662f69fd954993d8/docusign-clm.png "Product Avatar Image") Docusign CLM 4.3/5(507) [ Compare Now ](https://www.g2.com/compare/contractworks-an-onit-product-vs-docusign-clm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c9c02185b2606c5e58ac5c37522d55fe/pandadoc.png "Product Avatar Image") PandaDoc 4.7/5(3,652) [ Compare Now ](https://www.g2.com/compare/contractworks-an-onit-product-vs-pandadoc) ##### ##### ContractWorks, an Onit product Features Contract Management Platform Features Contract Attachments Contract Collaboration Approval Process Platform Basics Data Extraction Contract Comparisons Artificial Intelligence Capabilities Text Analytics Contract Data Data Import [ View More Features ](https://www.g2.com/products/contractworks-an-onit-product/features) ## Top-Rated Alternatives [ ![Docusign CLM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Docusign CLM") Docusign CLM 4.3/5(507) ](https://www.g2.com/products/docusign-clm/reviews) [ ![Conga CLM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Conga CLM") Conga CLM 4.3/5(620) ](https://www.g2.com/products/conga-conga-clm/reviews) [ ![PandaDoc](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PandaDoc") PandaDoc 4.7/5(3,652) ](https://www.g2.com/products/pandadoc/reviews) [ View All Alternatives ](https://www.g2.com/products/contractworks-an-onit-product/competitors/alternatives) ##### Categories on G2 [Contract Management](https://www.g2.com/categories/contract-management)[Contract Lifecycle Management (CLM)](https://www.g2.com/categories/contract-lifecycle-management-clm)[Contract Analytics](https://www.g2.com/categories/contract-analytics) ##### Explore More [What are some enterprise information archiving platforms supporting seamless capture from Teams, email, and social media?](https://www.g2.com/discussions/what-are-some-enterprise-information-archiving-platforms-supporting-seamless-capture-from-teams-email-and-social-media%20)[Marketing Analytics Software Reviews](https://www.g2.com/discussions/best-marketing-analytics-tool-you-recommend-in-2025)[Which Salesforce document generation solution is the most reliable for CPQ quotes and contracts that need to be accurate every single time without manual fixes?](https://www.g2.com/discussions/which-salesforce-document-generation-solution-is-the-most-reliable-for-cpq-quotes-and-contracts-that-need-to-be-accurate-every-single-time-without-manual-fixes) [Top tools for identifying high-purchase-probability accounts](https://www.g2.com/discussions/top-tools-for-identifying-high-purchase-probability-accounts)[Recommendations for best event management platforms](https://www.g2.com/discussions/what-are-the-best-event-management-platform-recommendations)[Pros and Cons Details](https://www.g2.com/products/contractworks-an-onit-product/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)